DeerRun’s earns a 4.3-star rating from 6 reviews, showing that the majority of fitness enthusiasts are very satisfied with their treadmills.
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Disappointing Experience, Poor Customer Service
I recently purchased a treadmill from Deerruntreadmill and had a disappointing experience. The treadmill I received was not the color I ordered, and when I reached out to customer service, they only offered me a $10 'inconvenience' payment instead of resolving the issue. It felt like a bait and switch tactic. I had to escalate the matter with PayPal to get any resolution. Overall, the customer service was terrible, and I would caution others to be wary when dealing with this company.
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Pros
- High-quality, durable treadmills
- Innovative incline features
- Energy-efficient designs
- Advanced cushioning systems
- User-friendly interfaces
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Cons
- Limited Product Range - Focus solely on treadmills.
- Niche Market Appeal - May not attract non-running clientele.
- High Price Point - Premium costs could deter budget-conscious buyers.
- No Global Presence - Primarily serves the North American market.
DeerRun Complaints 0
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Is DeerRun Legit?
DeerRun earns a trustworthiness rating of 60%
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Deerruntreadmill.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
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This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
About DeerRun
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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with DeerRun in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with DeerRun. Mention key areas, transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.
5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.
6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
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8. Submission process:
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9. Post-Submission Actions:
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Ensure each step is clearly defined to guide you effectively through the process of filing a complaint or review about DeerRun on ComplaintsBoard.com. Remember to use simple language and follow the instructions carefully.
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DeerRun Contacts
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DeerRun emailssupport@deerruntreadmill.com99%Confidence score: 99%Support
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DeerRun social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 18, 2024
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