Deluna Management Services’s earns a 1.0-star rating from 3 reviews, showing that the majority of clients are dissatisfied with services.
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Deluna was hired to be the property management company for a house in Pensacola, FL
Deluna was hired to be the property management company for a house in Pensacola, FL. They haven't done their job. Deluna approved renting my home to a felon with 2 pitbulls. They didn't communicate or get my approval to allow this tenant to rent my home. Upon a visit in January , the tenant has trashed my house. After numerous requests to see the lease, there's been no answer. I also haven't received any rent payment for January and February . And haven't received a 1099 for 2020. They're also refusing to answer my texts or phone calls to resolve this situation.
We hired Deluna Management Services to manage our rental property (4 units) in December
We hired Deluna Management Services to manage our rental property (4 units) in December . But we weren't happy with their service and had trouble communicating with them, so we decided to take over managing our investment ourselves. We stopped working with them in October and when we looked at our financial report, we found several mistakes in how they billed us. We've been trying to sort this out with Deluna, but it's been four months and we still haven't received the money we're owed. It's really not okay and it's not professional. We've sent them lots of emails and left messages, but they haven't responded. We even tried reaching out to the owner a few times, but it didn't do much. They did make a few deposits into our bank account, but they didn't explain what they were for. When we asked for clarification, they didn't respond. Finally, after three months, they transferred our tenants' security deposits to us, but we're still waiting for the refund we're owed.
This company took my money from my deposit without any reason
This company took my money from my deposit without any reason. I rented an apartment in Pensacola, FL managed by Deluna Management Service from Feb 2019 to June . When my lease ended, Deluna kept some of my deposit for "cleaning bathrooms/kitchen". In Florida, landlords can't charge tenants for normal wear and tear. Cleaning the apartment between tenants is the landlord's responsibility and they can't make tenants pay unless there's damage beyond normal wear and tear. During my lease, there was no damage to the property. I told Deluna about this, and they showed me pictures that proved there was no damage. But they didn't explain why they still took money from my deposit. Here are some videos I took right before I left the apartment for good: 1. https://youtu.be/XN6M8XbJBqE 2. https://youtu.be/5jOz01n-GbI 3. https://youtu.be/2aKXq93TuUo
Is Deluna Management Services Legit?
Deluna Management Services earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Deluna Management Services. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Delunamanagement.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Deluna Management Services protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Deluna Management Services has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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About Deluna Management Services
One of the key strengths of Deluna Management Services is its team of highly skilled and experienced professionals. The company boasts a diverse group of experts who are well-versed in their respective fields, including finance, operations, marketing, and human resources. These professionals bring a wealth of knowledge and expertise to the table, allowing Deluna Management Services to provide comprehensive and tailored solutions to its clients.
Deluna Management Services takes a client-centric approach, ensuring that each client's unique needs and goals are understood and addressed. The company believes in building strong and lasting relationships with its clients, working closely with them to develop customized strategies and solutions that drive growth and success. Deluna Management Services understands that every business is different, and therefore, takes the time to thoroughly analyze each client's situation before developing a personalized plan of action.
In addition to its exceptional team and client-centric approach, Deluna Management Services also prides itself on its commitment to delivering results. The company understands that its clients rely on its services to achieve their business objectives, and therefore, places a strong emphasis on delivering tangible and measurable outcomes. Deluna Management Services utilizes proven methodologies and best practices to ensure that its clients see real and sustainable improvements in their operations, finances, and overall performance.
Furthermore, Deluna Management Services is known for its professionalism and integrity. The company operates with the highest ethical standards, ensuring that all client interactions are conducted with honesty, transparency, and confidentiality. Deluna Management Services values its clients' trust and strives to exceed their expectations in every aspect of its service delivery.
Overall, Deluna Management Services is a leading provider of professional services, offering a comprehensive range of solutions to help businesses thrive and succeed. With its team of experts, client-centric approach, commitment to results, and unwavering integrity, Deluna Management Services is the ideal partner for businesses seeking to optimize their operations, maximize their profitability, and achieve long-term success.
Overview of Deluna Management Services complaint handling
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Deluna Management Services Contacts
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Deluna Management Services phone numbers+1 (850) 776-5971+1 (850) 776-5971Click up if you have successfully reached Deluna Management Services by calling +1 (850) 776-5971 phone number 0 0 users reported that they have successfully reached Deluna Management Services by calling +1 (850) 776-5971 phone number Click down if you have unsuccessfully reached Deluna Management Services by calling +1 (850) 776-5971 phone number 0 0 users reported that they have UNsuccessfully reached Deluna Management Services by calling +1 (850) 776-5971 phone number
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Deluna Management Services address21 S Tarragona St STE 103, Pensacola, Florida, 32502-6062, United States
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Deluna Management Services social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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