Dentist.net’s earns a 2.0-star rating from 16 reviews, showing that the majority of dental patients are somewhat dissatisfied with their oral care products and services.
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Terrible Customer Service and Lack of Communication at Dentist.net
Customer service at Dentist.net is absolutely terrible. I mean, seriously, it's like they don't even care about their customers. I sent them an email, and guess what? I got an automated reply that didn't even address my concerns. It's like they didn't even bother to read my message. So frustrating!
And don't even get me started on trying to call them. I've called multiple times, and every single time, I just get sent straight to voicemail. It's like they don't want to talk to me or something. I mean, come on, pick up the phone!
I'm at my wit's end here. The next step for me is to dispute the charge with my credit card company. It's the only way I can think of to get my money back for a product that I never even received. It's just not right.
Overall, I am extremely disappointed with Dentist.net. Their lack of customer service is beyond frustrating, and I wouldn't recommend them to anyone. Save yourself the headache and find a different dental supplier. Trust me, you'll thank me later.
Mixed Experience with Smilox: Communication and Shipping Could Improve, but Dentist.net Delivered
So, it turns out these folks go by the name smilox too, but I gotta say, I got what I paid for. My only complaints are that they could've communicated a bit better and sent out my order a tad faster. Gotta give credit where it's due though, the tube of toothpaste I bought from dentist.net arrived quicker and the communication was on point. Looks like consistency might be a bit of a problem here. But hey, thanks anyway.
Terrible Customer Service and No Refund - Avoid this Company!
My order shipped out real fast, but I messed up and tried to reach out to customer service through phone and email. Every time, I got a generic response saying that Customer Service would hit me up later. I sent back the item on my own dime, hoping for a refund, but nada, zilch, nothing ever went down. I should've just kept the darn thing. This company ain't worth a dime, man. They shouldn't even be in business.
Review: Dentist.net Delivered, But Billing Issue Arises
At first, I gotta admit, I was skeptical about Dentist.net. I mean, who wouldn't be, right? But hey, I'm here to set the record straight. So, I had left a comment a few days back, thinking it was all a scam. But guess what? Surprise, surprise! My package actually showed up! It did take a good two weeks, but hey, we're in the middle of this whole COVID thing, so delays are to be expected. And let's not forget, it was international shipping, so cut 'em some slack, you know?
Now, here's the kicker. I gotta give 'em props for this one. They sent me a free toothbrush as a little gift. How cool is that? I mean, who doesn't love free stuff, am I right? It was a nice touch, I must say.
But here's the thing, now I gotta make a call to my bank. Why, you ask? Well, turns out they didn't charge me for the product. Yeah, you heard me right. I gotta get them to recharge me. I mean, I appreciate the free toothbrush and all, but let's not forget about the main reason I made the purchase in the first place, right?
All in all, Dentist.net came through for me. Despite my initial doubts, they delivered my package, albeit with a slight delay. And hey, they even threw in a little extra with that toothbrush. Now, I just gotta sort out this billing issue, but hey, no biggie. I'm just glad I finally got my hands on those prescription products without having to hassle with an actual prescription.
Frustrating Experience with Dentist.net: Non-existent Customer Service and Unreliable Shipping
Dentist.net is a pretty good place to get your dental supplies from, as long as you actually receive what you ordered. However, if you happen to encounter any issues, their customer service is practically non-existent. It's a bit frustrating, to be honest. The only way to reach out to them is through email, but unfortunately, they don't seem to respond to those. It's like sending a message into the void.
Now, here's the real kicker. If they don't have the exact item you ordered, they'll just go ahead and ship you something else without even asking for your consent. It's a bit of a bummer, especially if you were really looking forward to that specific product. And if you try to return it? Well, good luck with that. They require an RMA number for returns, but guess what? The only way to request an RMA number is by sending them an email. And you guessed it, those emails go unanswered too. It's like a never-ending loop of frustration.
I have to admit, I should have done my research and read some reviews before placing an order with Dentist.net. It would have saved me from this headache. But hey, you live and you learn, right? Just a friendly piece of advice, make sure to double-check everything before making a purchase from them. It might save you from the disappointment I experienced.
Dentist.net: A Reliable Source for Dental Products - My Personal Experience
I've been purchasing from Dentist.net for about 5 years now, and it has become an annual tradition for me. I always make sure to stock up on my favorite Prevident toothpaste, which doesn't require a prescription, and also grab some whitening strips. Throughout the years, I've spent quite a substantial amount of money on their products, and I must say, I've never encountered any issues.
Now, let me clarify that I have absolutely no connection or affiliation with this company, and I haven't received any form of compensation for writing this review. It's just that I've noticed a lot of people labeling Dentist.net as a scam, even though they admit in their own reviews that they have successfully received their products in the past. It's important to distinguish between a deceitful scammer and a legitimate business that may occasionally make mistakes or have subpar customer service.
I understand that some individuals may have had negative experiences with Dentist.net, but it's crucial to consider the bigger picture. Every business, no matter how reputable, can have its fair share of mishaps or unsatisfactory customer interactions. It doesn't automatically make them fraudulent or dishonest. It's essential to approach these situations with an open mind and give the company a chance to rectify any issues.
In my personal experience, Dentist.net has consistently delivered quality products, and their customer service has been satisfactory. Of course, there may have been instances where they fell short, but that's just part of being human. We all make mistakes, and it's unfair to label an entire business as a scam based on isolated incidents.
So, if you're considering purchasing dental products from Dentist.net, I would encourage you to give them a chance. Remember that no company is perfect, and it's always wise to approach online reviews with a grain of salt. Ultimately, it's up to you to decide whether to trust a business or not. In my case, Dentist.net has proven to be a reliable source for my dental needs, and I will continue to support them in the future.
Disappointed with Dentist.net: Incorrect Quantity and Lack of Communication
I recently made a purchase from Dentist.net, specifically two packs of Zoom Whitening Pens. The advertisement clearly stated that each pack would contain two pens, so I was expecting a total of four pens. However, to my disappointment, I received only one pen per pack.
In an attempt to resolve this issue, I reached out to Dentist.net through several emails. I even attached a print screen of their order form to provide evidence of my purchase. I requested information on how to return my order or, alternatively, asked if they could kindly send me the missing two pens.
Unfortunately, Dentist.net does not provide any other means of contact on their website. This has left me feeling quite frustrated, as I have no way of confirming if the return address on the shipping label is the correct one to use.
To seek further assistance, I contacted my credit card company, who provided me with a phone number to reach Dentist.net. However, every time I have attempted to call, the line has been consistently busy. I have made four attempts to contact them over the course of two days, but to no avail.
Overall, I am disappointed with my experience with Dentist.net. The incorrect quantity of the Zoom Whitening Pens and the lack of effective communication channels have left me feeling dissatisfied and unsure of how to proceed. I hope that Dentist.net will address this issue promptly and provide a satisfactory resolution.
Unethical Company: No Customer Support, Removed Negative Ratings, Avoid for Better Service
I made a mistake when I bought MI Paste Plus instead of MI Paste, which contains fluoride. I tried emailing customer service, but there's no phone support available. Unfortunately, I didn't receive any response regarding my request for an exchange or return and repurchase. They asked me to write a review, so I gave them a one-star rating. Surprisingly, it seems like they remove all the one, two, and three-star ratings, leaving only a few four-star ratings among the overwhelming five-star ratings. If you want to avoid any customer service problems, I suggest paying a bit more on other websites. I've never encountered such an unethical company on the web before!
Reliable and Timely Delivery, but Shipping Costs Could Use Improvement
I recently made a purchase on dentist.net and boy, was I relieved when everything turned out just fine! I ordered a Philips Sonicare UV Sanitizer on a Saturday night, specifically on 10/14/23. The following Monday morning, I received a notification about the shipping and tracking details. It was quite prompt, I must say. Finally, on Friday 10/20/23, the package arrived at my doorstep, and let me tell you, it was in pristine condition, brand spanking new!
Now, let me tell you why I felt compelled to write this review. You see, after I had already placed my order, I stumbled upon a bunch of negative reviews about dentist.net. Talk about bad timing, right? Naturally, I started to worry a bit. To ease my concerns, I decided to check out their social media accounts. Lo and behold, they had accounts on all the platforms! However, to my dismay, they hadn't posted any new content in years. I mean, come on, dentist.net, it wouldn't hurt to keep things up to date! A little social media presence goes a long way, you know?
But let's get back to the main point. I wanted to share my experience with dentist.net once I had the full picture. And guess what? It was smooth sailing all the way! The transaction went off without a hitch, and I couldn't be happier. However, I do have one tiny bone to pick. The shipping cost was a bit steep, if you ask me. I mean, $20 for a small box that could easily fit in a padded envelope? That's a bit excessive, don't you think? And to top it off, it was the cheapest shipping option available. Come on, dentist.net, cut us some slack!
All in all, despite my initial worries, dentist.net proved to be reliable and delivered my order in a timely manner. I just hope they take my feedback into consideration and work on their shipping costs. But hey, if you're in need of dental supplies, give dentist.net a shot. Just be prepared to shell out a few extra bucks for shipping.
Dentist.net Complaints 7
Dentist.net: Wasted $70+ on Unfulfilled Order, Poor Customer Service
I spent over $70 on stuff from dentist.net, but I never got my hands on them. All I keep getting are these automated email replies when I ask about it. Don't throw away your money, folks!
Dentist.net: A Disappointing Experience with Poor Customer Service and Missing Orders
I gotta tell ya, these folks at Dentist.net are somethin' else. I mean, they're like Jesse James, but without the shootin' part. They'll snatch up your hard-earned cash and leave ya hangin'. And don't even get me started on their customer service, 'cause there ain't none!
Let me break it down for ya. You go on their website, thinkin' you're gonna get some top-notch dental supplies or maybe even book an appointment with a dentist. But nope, that's where the trouble begins. You fork over your money, expectin' to get what you paid for, but it's like they disappear into thin air.
Now, I ain't no expert, but I reckon customer service is somethin' that should come with any decent business. But these guys, they don't seem to have gotten the memo. You try reachin' out to 'em, and it's like talkin' to a brick wall. Ain't nobody there to help ya out or answer your questions. It's frustratin', to say the least.
I mean, we're talkin' about dental care here, folks. It's important stuff! You shouldn't have to deal with this kind of nonsense when it comes to takin' care of your pearly whites. It's downright disheartenin' to see a company that's supposed to be in the business of helpin' people treat 'em like this.
So, my advice to ya is steer clear of Dentist.net. Save yourself the headache and find yourself a reputable dental supplier or dentist who actually cares about their customers. Trust me, you'll thank me later.
Disappointed and Frustrated: Delayed Order and Lack of Communication from Dentist.net
I ordered the stuff from Dentist.net in early January 2021, but it still hasn't arrived. I've sent them emails and texts, but they haven't replied. It's really frustrating because I keep getting emails from them with offers, but my order is nowhere to be found. I'm really disappointed and I feel like I've lost £40.
Is Dentist.net Legit?
Dentist.net earns a trustworthiness rating of 73%
Reliable, but always remember to protect your data.
Dentist.net has received 4 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of Dentist.net's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Dentist.net has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Several positive reviews for Dentist.net have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Dentist.net appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Dentist.net's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 9 complaints being resolved.
- Dentist.net has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The dentist.net may offer a niche product or service that is only of interest to a smaller audience.
- Dentist.net protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Disappointing Lack of Communication and Service: Dentist.net Failed to Deliver My $55 Order
I had an order worth $55 from dentist.net, but it never arrived even after waiting for over 6 weeks. I reached out to USPS to confirm, and they also confirmed that the package was not on its way. I tried contacting dentist.net through multiple emails, but unfortunately, I received no response. Additionally, their phone line was unresponsive, leaving me with no answers. It's quite disappointing to experience such lack of communication and service. I must say, this place doesn't seem legitimate at all. I strongly advise against placing any orders with them.
Warning: Terrible Customer Service and Delayed Delivery - Doubtful Authenticity of Reviews on dentist.net
I recently purchased a couple of toothpastes from dentist.net, but it's been nearly 4 weeks and my order hasn't arrived yet. What's worse is that there seems to be no customer service available to address my concerns. I'm starting to doubt the authenticity of the reviews I've seen on their website, as they might just be fake. Additionally, I tried to submit a review myself, but it doesn't seem to show up anywhere. I strongly advise staying away from this website.
Terrible Experience with Dentist.net: No Confirmation, No Communication, Money Taken
It's been well over a month since I placed an order on Dentist.net, and they wasted no time in taking my money. However, I haven't received any confirmation email or dispatch notification. I've sent them several emails, but they haven't bothered to reply. It's clear that they are just stealing people's hard-earned money. I strongly advise against ordering anything from this website, as you won't get what you paid for. I've already reported them to trading standards, and I hope they take appropriate action.
Disappointing Experience: Delayed Delivery and Lack of Customer Service at dentist.net
I recently made a purchase on dentist.net for a teeth whitening pen, but it's been a whole month and I still haven't received my order. It's quite frustrating because there's no option to talk to a real person from customer service. They only provide an email address, which I've reached out to multiple times, but sadly, I haven't received any response. I must say, I'm really disappointed with this whole experience. I strongly advise against buying anything from this website because it seems like you won't get what you actually ordered.
About Dentist.net
Overview of Dentist.net complaint handling
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Dentist.net Contacts
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Dentist.net phone numbers+1 (877) 224-4443+1 (877) 224-4443Click up if you have successfully reached Dentist.net by calling +1 (877) 224-4443 phone number 0 0 users reported that they have successfully reached Dentist.net by calling +1 (877) 224-4443 phone number Click down if you have unsuccessfully reached Dentist.net by calling +1 (877) 224-4443 phone number 0 0 users reported that they have UNsuccessfully reached Dentist.net by calling +1 (877) 224-4443 phone number
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Dentist.net emailscustomerservice@dentist.net99%Confidence score: 99%Supportinfo@dentist.net98%Confidence score: 98%Supportjon@dentist.net97%Confidence score: 97%
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Dentist.net social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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