Dermitage review: False advertising 189

I have filed complaints with the California Department of Consumer Affairs and the US Postal service. If anyone is interested in filing a class action lawsuit against this company, please say so here, and if there is enough interest, I will see if my attorney is interested in pursuing the matter. My attorney happens to be my brother, BTW, so I might have a bit of influence on his decision. The only way to stop these ripoff companies is to hit them where it hurts- - - - -in the checkbook!

I just filed a complaint for Kumaara. Now I want to let people know that Dermitage.com is just as bad. Once again, they entice you into a "free" trial for just shipping. According to the fine print, which I wasn't smart enough to read, if you don't call and cancel within 30 days they charge you almost $100.00 for your "free" trial. The site looks very open and up front and these people are banking on the fact that most people don't read the "fine print". I have certainly learned my lesson. If it isn't a scam, why don't they just put the information about the 30 days right on the front page. The product doesn't work any better than Avon, which is a third of the price. I have already been charged another almost $100.00 for the next shipment. When I called them, they actually had the nerve to ask why I was cancelling. I told them that the product was not worth $100. "Since it is the holidays, we can ship that product to you for $39.95." Once again, I told them that if the product is worth $39.95, then charge $39.95. Not only that, they actually make you pay to ship back the unwanted product. What a ripoff!

I just called [protected] and spoke with a guy named John and gave me different excuses and asked me to get in touch with the local post office regarding the product that I never received and charged me for it. I was charged twice! First, $5.95 for the trial product and then 106.20 that again, I did not receive. I finally asked my husband to talk to him because I was loosing my cool. He put him on hold for about 5 minutes and finally talked to him again then said that apparently the Post Office was not able to deliver their "PRODUCT" to me because of the wrong street address! HELLO! It wasn't delivered but I was charged anyway. Now, John said that I will receive an email stating that my money will be sent back to my account, that I gotta see then believe. One lesson to learn: DO NOT GIVE ANY INFO TO ANYONE ESPECIALLY YOUR CARD NUMBER! There are plenty of greedy, evil people out there! ERTM

False advertising should be against the law. I also ordered the FREE sample of Dermitage for the cost of postage. When I canceled any further orders of Dermitage, I was billed $89.95 for the FREE sample. The add is very misleading (for a less than effective product). Please don't make the same mistake I did!

Ace

Smarten up, folks! Remember this: ANY FREE PRODUCT OFFER IS A SCAM! Ain't nothin' free in life.

Thanks to all of you who spent your time to write a comment. I too was thinking of buying this product. Not now that I was warned. Cant afford to be anyone's sucker

I ordered their "free" sample. I was not impressed with the product and had no interest in additional product. My next credit card bill had charges for more product and they sent me more. I did not request it.
I called them to stop any further contact and made it clear that I would not accept any product. I wanted to return the product and get a refund. They said that I had to pay for the free sample! How deceitful is that. What a corrupt business. They are thieves and shouldn't be allowed to advertise "free" sample! I want my money refunded. I do not trust them!

I ordered their product for a free trial and paid $1.99 on Dec 2. I did not recieve the product until 2 wks later. With no information enclosed to let me know how to get in touch with them. I then got my Visa Debit card charged for $94.95 and 2 wks later another charge for the same amt. This is now going to make my rent check bounce. I don't know what to do.

DERMITAGE charge my credit card for free trial package that I did not authorized or got the product. How I did get my money credit it to my account? I need help

DERMITAGE charge my credit card for free trial package that I did not authorized I did not got the product. How I did get my money credit it to my account? I need help

i happen to read everything that was on the ad and then more when i was directed to there product page it said no, obligation. I actually really liked the product and would have bought it! Not now so before you say such negative things about people know what your talking about or at least look at the page. You don't know until you receive the email on confirmation. Your already suck in.

I received this stuff in my mail on Saturday, I had never heard of it. I called Monday to ask them how I was signed up for this $89.95 a month plan. They asked me had I ever done an online survey or ever entered any online sweepstakes before. I told him possibly, but never had I signed up to purchase anything afterwards (and I read all the fine print). He them told me he could sign me up for the exact same monthly plan for $39.95 a month instead of $89.95 a month. I said that I am not paying a monthly fee for something I have never even heard of. He said he would close my account (what account?) and send an RMA to my email. The email he had on file was a bunch of random #'s and letters @aol.com (obviously not me), which basically meant that nothing I ever filled out online sent them my info, since they didn't even have my email address. At the end of the call, he tried to transfer me to another extension to sign up for their $25000 sweepstakes (really?, omg). A laughed at him and told him no thank you, I am not that stupid. Goodbye.

They said for mistake send me twice the products and they charge me twice $195.00 that make my account with a negative of 60 dollars and I have to pay for it and they only send me back 99 please can somebody help me with this
my email is sandrabetty01@yahoo.com

I had the same problem. Some "Free Trial". I paid under $4.00 for mine. I was pleased with the product, but found the company ripping me off. I found them taking moeny from my account (over $80.00) and shipping me product I didn't want. I shipped it back thinking I'd be issued a refund. I'm still waiting. I found on their website that they don't process packages marked "return to sender". What kind of B.S is that?!

J.G

Dermitage charged my a/c for 5.95 for sample creams which was Ok. Then on 2/14 an unauthorized charged was made for $108.69 for merchandise that was never received. I contacted Dermitage about this but have received no response. Will you please take of this matter as I am PISSED OFF.Reference # is 1539. Posting date is 2/15. Thank You Adelaide Boynes Again I need to expand my complaint so I can reach one hundred words. Please rush this request as fast as you can.

Ich hab letzte Woche ungelogen 8 Paar in Gr. 39 anprobiert und alle waren perfekt!

Normalerweise hab ich 39, manchmal 40. In 39 waren sie ok.

Der Online Shop hier: http://www.uggbootshop.de/

This business with an Ontario, CA address has shipped a package to my address, claimed I ordered something that I didn't, and has sent it with notification that I will be billed $89.95 + $3.97 S&P every 30 days. In contacting Dermitage (5300 Ontario Mills Pkwy, Unit 400) at [protected], my husband and I have spoken to a total of 4 representatives and a supervisor in the past two days. When researching online, there are hundreds of complaints beyond (what appears to be) their inferior product. Consumers like me are having trouble with similar situations and aren't able to get refunded or even cancel the automatic monthly shipments. Company representatives stated three different times that the last four digits of the credit/debit card that would be charged is 9496. This is not the last four digits to any of our cards. "Sergio" wondered why we were worried about it when we were sure we weren't going to be charged. I am concerned for the individual belonging to that card, as well as for ourselves. I was relentless when I spoke to them, and "Brittany" finally agreed that I could ship Return to Sender. Information online leads me to believe that won't happen.

OnFebruary 3rd, I ordered a try me skin product from this company and didn't read the small print that I had to return it within 7 days or I would have to pay for it. I therefore paid the company $108.00 for a product that did not work. I called them immediately and told them not to send another shipment; however, they sent me another shipment on March 3rd. I refused to accept the package and the postal clerk told me to write REFUSED--the date (March 7th and sign the package and the postal clerk returned the package to the company. I called again and ask for a refund which they refused. I am still trying to get my money ($114.63) from them.

I don, t want no more of your products. Please do not send me no more of your product.

I ordered their wrinkle cream online. The claim was that I'd get my $$ back if not satisfied. I returned their product (unopened) because I didn't like the fact that they would keep sending it to me rather than me ordering as needed. They claimed they didn't receive the product back. Unfortunately, I misplaced my receipt for return shipping so, of course, they kept my $99.

I do not want this product sent to me and I keep getting Dermitage in the mail; PID; [protected]. I do not want this product sent to me and I'm sending the latest package back that was sent to me! Kathleen O'Donnell. You can call me at [protected]

I ordered the "FREE SAMPLE" and then I got billed for $89.95 on my credit card and placed into an "AUTOSHIP" program where they want to AUTOMATICALLY charge you $89.95 per month! In THIS economy? Yeah right! I called and canceled. Spoke with a woman named "Dee". She was very nice and offered me and autoship of $49.95 a month, but seriously - I let her know their marketing is very tricky. I let her know that if they were honest up front - I may consider it, but because they were so deceiving in their marketing, even if the product is good, I probably wouldn't use it again. You catch more flies with honey and Dermitage is VINEGAR in my book! DON'T ORDER THE FREE SAMPLE! IT'S VERY EXPENSIVE! BEWARE! IT'S A SCAM! Shame on you Dermitage!

It happened that, i fill market survey about direct buy home maker and they sent to me that i won a gift( dermitage renewal cream, silver neckchain, )they said i should choose one for free dat only the shipping price im gonna pay&i choose dermitage&i paid for shipping which is $3.97 on [protected] thru my atm debit card.unfortunately i checked my alc last week tues [protected] i was told by my bank that dermitage have withdrew $89.95 from my alc .i called them that i didnt order for any cream why they go to my alc without my conset and withdraw money, theysaid it was the cream they sent to me they took money for.i said it can not be, becos they it was free just only the shipping they ask me to pay more so av stopped the cream becos is changing my color am black person and my face av tone including my body itching me.they now said they can not return my money back to me pls i need ur assistant.

Dermitage offered me a free sample of their anti-aging cream. I noticed I started to receive an order every month even though I only order the free sample. Then I checked my credit card account and they had charged me $91.92 without my knowledge or consent which I think is illegal. And the cream doesn't even work. I just cancelled any futher order but from what I hear they might continue to charge me, that has yet to be seen.

A free trial size of the product is offered for 14 days. If you are not satisflied with the results you are asked notify the company by phone, return the unused portion of the product before the trial period ends, pay the postage and may be charged a restocking fee. If you do not do this, you will be charged $89.00. Do I really have to do this? They can't resell an unused portion of a cosmetic product. Why should I pay postage to return it?

I used the dermitage anti-wrinkle cream and didn't really see any results to write home about. when i called to cancel and to return the next shipment, i was offered an almost 50% discount on the product - not just this time, but every shipment! i realize it's a business and the bottom line is priority - but if they can offer a 50% discount if you cancel - the actual charge is robbery.
i still cancelled just on principle! and business must not be going so well if they're that desperate.

I called Dermitage to cancel the automatic renewal they put you on without your consent. I don't trust they will stop so I called my credit card company and told them of possible fraudulent charges. They transfered my account to a new card number so Dermitage is unable to charge me anymore no matter what. They now have an inactive account number. My account wasn't closed so my FICO score is unaffected, they just transfered everything to a new account number. Call your credit card company and tell them of the fraud alert.

I tried to cancell the payment because the product caused my face to get sore. I am taking chemo for cancer so my immune system is very low.Been trying to contact them without success. I'm also a senior citizan and can't afford $105.90 every month. Can anyone help

REC'D A BOX OF DERMITAGE - REVOLVING ORDER - TO CANCEL AND RETURN UNOPENED BOX - AND CREDITED $112.15 - SPOKE TO A MAN NAMED - JAIME -
VERY RUDE AND HE ASKED ME WHY I WANT TO RETURN THE UNOPENED - UNUSED CONTENTS - AND TOLD ME THAT SINCE I DIDN'T CANCELL EARLIER, THAT I WAS STUCK WITH THE BRAND NEW UNOPENED PRODUCT OF DERMITAGE...I TOLD HIM THAT IS FRAUD AND WHAT A RIP-OFF IT IS! I ASKED TO SPEAK TO A MANAGER AND HE WOULDN'T LET ME SPEAK WITH ONE AND HUNG UP ON ME...

THREE MINUTES LATER, I CALLED BACK AND A LADY, ALMEDA, ANSWERED AND
I ONCE AGAIN ASKED TO SPEAK WITH A MANAGER...SHE ASKED AND REASSURED ME THAT SHE WOULD TAKE CARE OF THE MATTER...CANCELLED THE REVOLVING ORDER - GAVE ME A RETURN NUMBER AND WHEN THEY RECEIVE THE PRODUCT I WILL BE REFUNDED $106.20 CREDIT - BUT NOT FOR THE FULL AMOUNT - THAT THEY DO NOT TAKE RETURN TO SENDER - THAT I'LL
HAVE TO SPEND ANOTHER $5.95 - TO SEND I BACK!

NEVER NEVER AGAIN WILL I ORDER A PRODUCT THAT IS SUPPOSEDLY TO BE FULLY REFUNDED - POSTAGE AND ALL...BUT AT LEAST I WILL BE REFUNDED FOR $106.20 - BUT PLEASE LET OTHERS KNOW THAT THIS IS DEFINITELY A RIP
OFF AND A PRODUCT THAT DOESN'T DO WHAT IS SUPPOSEDLY IS HIGHLY RECOMMENDED TO DO...

THANK YOU FOR YOUR TIME...

KATHRYN
FULL AMOUNT OF $112.15