Desertcart review: [protected]

I hope this message finds you well. I regret to inform you that despite numerous attempts to resolve the issue through online customer service, we have yet to receive the order mentioned previously (Order No. [protected]). We have diligently updated our contact information and repeatedly requested the shipment of the item, to no avail.

This prolonged delay has caused significant concern for us. We have been waiting for the past six months with no resolution in sight. Additionally, the status in the online portal is inconsistent; at times, it indicates that the order has been delivered, which adds to our frustration and confusion.

This situation has left us questioning whether we can confidently proceed with purchasing other items from your company, fearing that we may encounter similar difficulties.

Please understand the urgency of this matter and take immediate action to ensure the prompt delivery of the ordered item. Your cooperation in resolving this issue swiftly would be greatly appreciated.

Looking forward to your prompt response and resolution.

Sincerely,

Murali Manokaran

+[protected]

[protected]@sgenterprises.org