Menu
For Business Write a review File a complaint
DeVry University Customer Service Phone, Email, Contacts

DeVry University
Reviews and Complaints

www.devry.edu

Learn how the rating is calculated

3.0 82 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

DeVry University Complaints 82

ComplaintsBoard
J
12:04 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

DeVry University financial aid fraud and misinformed

I graduated in 2012 from DeVry University with a Bachelors degree in Business Administration. Never found a job and the career assistance program only helped me for a couple of weeks to a month to find a job in my field which until this very day have not. The program promises to have students ready for jobs by preparing them with the education needed to succeed in the economy. My bachelors degree never worked for me. It seem to me that when I told potential employers where I received my education they would cut the interview short and I would never get a second interview or even a call. My degree cost me over 80, 000 in student loans. Then I was encouraged by the staff to continue my education into a Masters degree and was never told to maintain a 3.0 GPA in order to graduate. I was doing very well until I received my first B- and a C in two classes and learned that I could not get in to my senior project class without a that perfect 3.0 grade point average. I had to repeat several classes and they used my Subsidized loans and went over the amount I was legally able to borrow then they asked me to get an affirmation letter from my loan servicer to reaffirm my loan for me to finish school and that they had only used my unsubsidized loans for my program which I had more money and room to borrow from. The financial aid rep told m they never used my sub loan because they only use unsub for graduate school. My loans total right now 125, 000 dollars and I cant get a straight answer from them. I believe they have committed fraud concerning my loans and 35, 000 of which is subsidized that they did use. Plus they recently asked students to add the DeVry school code to our FASFA because Keller Graduate school may not receive funds but I am puzzled because they had been receiving funds this whole last year with no problems. I am highly upset, I have repeated 2 or 3 courses and passing them with B's and the B is a score of 84 which makes it a B minus. One point off from a B+ and I cant enter my senior class to graduate. This policy was never discussed with me upon enrollment and today May 20, 2014 I had a 10 am appointment with the financial aid rep, who subsequently was not there and the Dean came out to speak with me and he had no idea of my appointment and could not help me to resolve my issue. He had no answers to the questions I posed about my bachelors degree cost, my graduate loans, or my classes. What do I do in this case. I am having my loan servicer provide me with fraud forms to start process of investigation at DeVry. Please email me at [protected]@gmail.com
JEB
Georgia Resident

Read full review of DeVry University
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
S
2:17 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

DeVry University taken advantage of and lied to

I was referred to this page by Corrie Wood who saw my post on DeVry’s Facebook page. Please forgive me if my story seems a bit jumbled, as I am still very upset as I am writing it. She directed me to this page and told me to tell my story, so here goes...
I am an honors graduate of DeVry (February 2012), with a bachelors in Computer Information Systems, specializing in systems security and web design. When I enrolled in DeVry in late 2008, I was told the employment rate after graduation was 96%. Upon enrolling at DeVry, my advisor told me that DeVry had many partnerships, with many companies, to allow easy job placement after graduation. She also stated that with so many DeVry campuses all over the U.S., I would have no issues gaining employment after graduation, no matter where I lived in the U.S. I was also told by my advisor when I enrolled, that DeVry would make sure that I had the certifications and qualifications I needed to gain employment in my field of study after graduation. I also made it abundantly clear to my advisor before enrolling, that I am a military dependent, my wife is active duty, and we move at lot. She all but guaranteed me that DeVry was used to this sort of situation, it would not be a problem and DeVry supports and caters to not only military active duty, but military dependents as well. She also stressed that DeVry goes the extra mile to help military members succeed, not only during their DeVry career, but also after graduation. DeVry seemed like it was the perfect school for me to attend.
Now, fast forward to my semester before graduation. I inquired about testing and certifications that I was promised when I enrolled. I was then told by my advisor that testing/certs were something I had to do on my own and it was not DeVry’s responsibility. I was a bit upset that I was lied to during enrollment, but my advisor all but guaranteed that DeVry would still be able to help me find employment which would help me to get certified as well. Well long story short, I graduated with honors and after graduation I was put in contact with DeVry job services in San Antonio, Texas...I lived in Corpus Christi, TX at the time. After a bunch of emails and filling out a lot more paperwork, the DeVry job services agent in San Antonio told me that she was sorry, but DeVry could not offer to help me find employment in my area (I have the emails). She stated, that unless I was willing to relocate my family half way across the state of Texas, that DeVry could not help me find employment at all. Relocating is not an option for me, like I explained to DeVry when I enrolled, because my wife is active duty military and the military decides where and when we live places, not us. Well, now almost 2 years after graduation, every single job interview I have had, I have been told that though I have a very nice degree, but I lack the proper qualifications to become gainfully employed. Now we have been stationed in Guam and if DeVry couldn't help me gain employment in the mainland, I already know what the answer will be without even wasting my time asking DeVry to help me to find a job in Guam. The most frustrating part of all of this is when looking for a job myself in IT, I am continually told the same thing, that in order to gain employment in any systems security jobs, I need certifications. When I inquire about gaining certifications through employment, all the jobs tell me that my school should have offered them to me as part of my education and they have never heard of any accredited school NOT offering certifications to their students! I feel like I was taken advantage of and bold faced lied to. Now I am stuck with about $60, 000 in deferred student loans, which I cannot afford to even pay the interest on, taking care of a family of four on one income (my wife’s) and I am unemployed STILL with no hope at the end of the tunnel! Now I have to find out how to become certified myself, but cannot afford to take the certifications, much less, I do not even feel DeVry prepared me properly to enter into the job market into my field of study! Thanks DeVry University...Thanks a lot for really sticking it to me as a civilian, but even worse, as a military dependent too!

Read full review of DeVry University and 1 comment
Update by SpeedofSound761
Nov 02, 2013 2:14 am EDT

I was referred to this page by Corrie Wood who saw my post on DeVry’s Facebook page. Please forgive me if my story seems a bit jumbled, as I am still very upset as I am writing it. She directed me to this page and told me to tell my story, so here goes...
I am an honors graduate of DeVry (February 2012), with a bachelors in Computer Information Systems, specializing in systems security and web design. When I enrolled in DeVry in late 2008, I was told the employment rate after graduation was 96%. Upon enrolling at DeVry, my advisor told me that DeVry had many partnerships, with many companies, to allow easy job placement after graduation. She also stated that with so many DeVry campuses all over the U.S., I would have no issues gaining employment after graduation, no matter where I lived in the U.S. I was also told by my advisor when I enrolled, that DeVry would make sure that I had the certifications and qualifications I needed to gain employment in my field of study after graduation. I also made it abundantly clear to my advisor before enrolling, that I am a military dependent, my wife is active duty, and we move at lot. She all but guaranteed me that DeVry was used to this sort of situation, it would not be a problem and DeVry supports and caters to not only military active duty, but military dependents as well. She also stressed that DeVry goes the extra mile to help military members succeed, not only during their DeVry career, but also after graduation. DeVry seemed like it was the perfect school for me to attend.
Now, fast forward to my semester before graduation. I inquired about testing and certifications that I was promised when I enrolled. I was then told by my advisor that testing/certs were something I had to do on my own and it was not DeVry’s responsibility. I was a bit upset that I was lied to during enrollment, but my advisor all but guaranteed that DeVry would still be able to help me find employment which would help me to get certified as well. Well long story short, I graduated with honors and after graduation I was put in contact with DeVry job services in San Antonio, Texas...I lived in Corpus Christi, TX at the time. After a bunch of emails and filling out a lot more paperwork, the DeVry job services agent in San Antonio told me that she was sorry, but DeVry could not offer to help me find employment in my area (I have the emails). She stated, that unless I was willing to relocate my family half way across the state of Texas, that DeVry could not help me find employment at all. Relocating is not an option for me, like I explained to DeVry when I enrolled, because my wife is active duty military and the military decides where and when we live places, not us. Well, now almost 2 years after graduation, every single job interview I have had, I have been told that though I have a very nice degree, but I lack the proper qualifications to become gainfully employed. Now we have been stationed in Guam and if DeVry couldn't help me gain employment in the mainland, I already know what the answer will be without even wasting my time asking DeVry to help me to find a job in Guam. The most frustrating part of all of this is when looking for a job myself in IT, I am continually told the same thing, that in order to gain employment in any systems security jobs, I need certifications. When I inquire about gaining certifications through employment, all the jobs tell me that my school should have offered them to me as part of my education and they have never heard of any accredited school NOT offering certifications to their students! I feel like I was taken advantage of and bold faced lied to. Now I am stuck with about $60, 000 in deferred student loans, which I cannot afford to even pay the interest on, taking care of a family of four on one income (my wife’s) and I am unemployed STILL with no hope at the end of the tunnel! Now I have to find out how to become certified myself, but cannot afford to take the certifications, much less, I do not even feel DeVry prepared me properly to enter into the job market into my field of study! Thanks DeVry University...Thanks a lot for really sticking it to me as a civilian, but even worse, as a military dependent too!

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
N
N
Nicole Timmons
SEDRO WOOLLEY, US
Mar 19, 2015 8:51 am EDT

When my husband and I attended Devry we were told that yes they have a careers department that will help you find a position in your field. The only thing that department did was email you positions about job fairs. When asked why it was that most job offers were from places that needed no degree I got no answer. We were told that Devry works closely with employers but it looked like that I could do the same thing from home for free looking at job boards.

ComplaintsBoard
T
2:05 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

DeVry University over charging and ripping you off

Devry has ripped me off of over 3300 and I am a single mom ready to lose everything. I was suppose to get my refund and they sent me an email stating I was not going to get it, that they had sent it back on my behalf. I had used my own money to pay for my supplies because I thought I was going to get my refund. They also charged me almost 4000 for two classes and I just received a bill stating that I owe them money. Do not go to this University they are going to make you lose everything and you will not get your degree.

Read full review of DeVry University and 1 comment
Update by tmmykhl
Oct 24, 2013 2:01 pm EDT

Devry University ripped me off over 3300 and charged me 4000 for two classes. They also keep adding classes to me degree so it will take me longer to get my degree and make me go into debt even more. Do not go to Devry online or even to the University. I filed a complaint with BBB too.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
L
L
Leah Anne
US
Oct 02, 2018 6:22 pm EDT

I'm sorry this happened to you, I hope your situation got better. I wish I read these comments first before starting Graduate courses here. They should not treat people that way.

ComplaintsBoard
M
1:33 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

DeVry University lack of communication

Over a period of months, from September of 2012 to June of 2013, I think that I have experienced a profound lack of communication within the DeVry online University system. Departments are poorly labeled. On several occasions, I think that I was given academic advising that lead to a mash up in my fiancial aid, the end result being that I was slapped with a $2, 800 bill. A professor did not respond to an issue in a timely manner, which ultimately contributed to the situation. I am told I have no legal leg to stand on. I feel very angry and frustrated with the lack of communication between departments and some professors. It seems unprofessional for a school that is supposed to be educating its students on professionalism.

Read full review of DeVry University
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
D
9:46 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

DeVry University owe me money and saying I owe them

I have been going to DeVry since last year March 2012, i transferred from Capella University and I haven't had trouble with my account before. Now that I got transferred to this school that's all I have been having is trouble with them! To start off, they have been holding my grants from me, telling me that they were sending me checks that I never receive and that the money I did get was like $71.00 and $156.00 of my grant. For 2-3 semesters I haven't received my grant. Then I was having problems with them helping me pick out classes for the next semester. My adviser wasn't helping me with my finances as suppose to, they let my account build up to $156.00 before I got told that there's another hold on my account. It started off at $56.00 and I called my adviser to ask him about the hold the first time on my account. I was told by him to not worry about it everyone has that hold put on their account, he doesn't know why it's there? My sister was there to hear this on speaker phone, because she too had a hold on her account for more. As the time went on I realized that my account was placed on hold for the amount of $112.00. Called again about the hold and was told that there must have been a debt owed to them when I transferred schools from Co. to Ca.! I told them impossible because these fees didn't start showing up until I got out here and it posted months after I started attending this school. Now, if I would have known that I had to pay it I would have paid it then when it was only $56.00! Called the Dean of the school because now my calls weren't being answered or returned, my appearance up there to the school was a waste of time for me because I still didn't get any help! Only to put my name on some ticket list to call me back! (some system they have out when you complain they give you a ticket docket for your adviser to get back in touch with you! IT NEVER HAPPENED) Now I owe $156.00 for what I don't know, and my grants that are do to me are getting smaller and smaller from the figures that were sent to me. Classes are more expensive, supplies that I don't have or need! They say that I must be mistaken that their workers would not tell any student not to pay or disregard to payments! They also said that, they workers make sure to always get in touch with students, but you have to remember he has over 400 students to answer to! So, to me not all the students have a problem that needs to be addressed ASAP! They go back on their words and people don't know that the workers aren't helping you to do nothing! Spending money to teach myself and get cheated out of my money I'm paying to attend they school! I want my records investigated on how much my classes are, how much they are really sending me for attending school for my grants, how much they are sending me from me grant that they are taking out, and whrer is all the funds that's missing going to?

Read full review of DeVry University and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
K
K
k rt istina
Chicago, US
Apr 04, 2014 8:22 pm EDT

I too had problems with Devry and the ClasseS are to be around 2400 but yoy end up paying double and they keep the grants. Horrible!

T
T
tmmykhl
West Allis, US
Oct 24, 2013 2:17 pm EDT

I transferred from another school with 27 credits and Devry only took 7. They charged me 4000 for two classes and they ripped me off of my refund and grants. I am going to lose everything because I used my own money to get my supplies because I was counting on my refund. Do not go to Devry online or on campus. They will only put you in debt and you will not get your degree on top of it.

T
T
tmmykhl
West Allis, US
Oct 24, 2013 2:14 pm EDT

I had transferred from another school and had 27 credits, Devry only excepted 7. They also charged me 4000 for two classes. They also ripped me off of my refund of 3300. They make you take classes you do not need, charge you twice the amount, and keep all of your grants. After all of this, they had the nerve to send me a bill. Do not go to Devry University online or on campus

ComplaintsBoard
J
10:53 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

DeVry University lies about account balance

Long story short... I graduated in 2012. I was using the GI Bill to pay my college bills. Devry told me I had to have a $0 account balance in order to receive my diploma. Once everything was paid off, I received my diploma.in mid-2013, I received a bill in the mail from Devry saying I owe $240... no reason, just a bill. I called in of course to find out details. They told me in 2011, they (Devry) made a mistake on my account (they were audited and found this out). THEY made a mistake, THEY told me I had a $0 account balance, and I had to pay! This is unethical. All they want is your money. The Online program was a COMPLETE JOKE and I would NEVER advise someone to go to this school...

Read full review of DeVry University and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
D
D
DeVry University
Downers Grove, US
Jul 10, 2013 9:38 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hello, congratulations on your graduation! I’m sorry to hear about your experience and would like to look into your account for you. Can you please email your D number and contact information to DeVrySocial@DeVry.edu so that we can reach out to you? We look forward to assisting you!
Best,
Molly
DeVry Student Finance

ComplaintsBoard
L
4:03 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

DeVry University horrible employee's

After my first semester, still new to this whole university life style. I was doing great. I managed to keep my grades at a 4.5 GPA. I was motivated and happier than I had ever been in my life with a great sense of accomplishment. until, the third semester came around. I went in to schedule my classes at student finance, where I spoke to a my "FINANCIAL ADVISER." my mother and step father were ineligible to provide a parent plus loan all I had was what I could get loaned out. I gave him the four classes that I wanted to attend, we chose the day of the week that my classes were and we said our goodbyes. Little did I know that I could not afford to have two of the four classes and that after that semester I would now owe 1600$. My family isn't rich, were immigrants from south america, I wasn't working at the time and could not afford to pay that. After three months of not being in school now my other issue arose, my Stafford loans were beginning to send mail to collect money. I don't know who to contact or what to do. the debt keeps piling up and here I am, with a minimum wage job, no education and a debt close to 40K. All thanks to the kind people at Devry University.

Read full review of DeVry University
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
M
1:12 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Date of Problem Occurrence: 2/18/2012 DeVry University granted me a loan of $7, 000 that is for unsubsidized and formally granted it to me. I signed a promissory note with the school and they guaranteed me a loan for $7, 000. I have the proof of the guarantor information on the loan in question. They have since then went and changed it to $5, 987 as the...

Read full review of DeVry University and 1 comment
ComplaintsBoard
V
8:57 am EST
Verified customer This complaint was posted by a verified customer. Learn more

DeVry University education deception

My list of complaints against DeVry/Keller is long but undistinguished. First and foremost is the fact that while at DeVry University, I was told by DeVry representatives, I could transfer my credits to anywhere in the world. This proved not to be true as I recently found out. This explains why my Deans and Admissions personnel at DeVry key-holed me into enrolling at Keller University after my graduation. I was not made aware that DeVry had the incorrect accreditation for my success.
Moreover, during my scholastic career at DeVry, I followed the syllabus and purchased a textbook that was outdated. Upon commencing the class, I became aware of DeVry’s oversight and brought it to their attention. I asked for my near three hundred dollars in refund, since the mistake was DeVry’s and was told in no uncertain terms “no way.”
Upon commencing my Bachelor’s program at DeVry, no one in admissions made me aware I did not have enough money disbursed to even enter the program. Shortly thereafter, I became painfully aware of this fact through research that I would now owe approximately five thousand dollars to continue. I had to beg, borrow but not steal the money to continue. My inclination was to drop out, but I had already gone too far. Additionally, DeVry always played the shell-game with my refunds. My communiques would say one amount and when my remaining funds hit my accounts, I would always receive a drastically decreased amount.
Recently, I spoke with two Human Resources Managers and asked them to review my resume. These folks slapped me in the face with a dose of reality. They told me my problem was not my resume, but in fact it was that I attended DeVry and Keller. Their words to me were that “DeVry/Keller puts out quantity but not quality.” Human Resources Mangers place DeVry and Keller at the bottom of the pile and sometimes never look at the submissions.

Read full review of DeVry University and 1 comment
Hide full review
1 comment
Add a comment
D
D
DeVry University
Downers Grove, US
Jan 25, 2013 5:16 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hello Vickye Poindexter-Wilson, my name is Danyel from DeVry University. I was sorry to read about the frustrations you experienced while attending DeVry University and our Keller Graduate School of Management. I would really love the opportunity to personally address your concerns and hear more about your experience with us. Please send your contact information to socialmedia@devry.edu so that I may follow up with you. I hope to hear from you soon!

ComplaintsBoard
C
12:56 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I sent many complaints to DeVry and to various legal agencies. I spoke to an attorney last Friday and suggested I send out notes about any class action suits against DeVry and joining in them. If you do have one or have an attorney who is willing to engage in class action suit there are plenty of former students who have been ripped off. If you have info on one please send me an email. [protected]@gmail.com

Read full review of DeVry University and 12 comments
ComplaintsBoard
A
6:08 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

DeVry University unethical, deceitful costly tactics

Statement of facts:

On or about june, 2005, my son, upon high school graduation, was presented with a meager ($100.00) scholarship from the business department to attend devry university, pomona, california site.

Upon being tested and accepted to the university, we attended an open house, at which time, I believe, we completed the application process. All applicants were directed to the financial office where each family met with a financial counselor. It was at this time that we met with a financial counselor that I was advised that no student could attend this university without signing a federal student loan application. I informed my student and the counselor that I could not do that, as there was no way I could afford a loan. Our family was embroiled in a vicious domestic-violence divorce /child custody proceeding at the time and we were struggling to find a place to live at the time. It was my greatest desire for my son to attend the school of his choice for higher learning, and upon hearing this news we were both very concerned and upset.

The counselor then informed me that, while all students (Or their parents) were required to sign this loan application, that “no action would be taken unless it became necessary for tuition purposes” and that I would be “contacted for a meeting with the financial aid department before any loan application would be submitted.” the counselor also told me that this would not be a loan that I would ever have to pay back, so my concerns regarding a loan payback commitment were unfounded and if I did not sign the form, my son would not be permitted to attend devry university.

At this time, note that all of my children and myself were under the care of psychologists for domestic violence issues, and i, personally, was taking medication under the care of a psychiatrist for depression and post-traumatic stress syndrome. I was in no condition to enter into such a legal and binding contract, and only signed the loan document under extreme duress, under the pretense that it would not be submitted to any loan, bank, or financial agency of any kind, without first being notified for my personal authorization. This document was signed under great emotional duress.

During the course of my son’s attendance at devry, we moved several times as our lives had been threatened and I separated from my employment, as my former spouse was also employed by the same agency and in the same vicinity and my vehicle was being sabotaged in addition to the fact that I was receiving death threats.

As far as I can recall, I paid for my student’s supplies out of my personal bank account. My son was promised a personal lap-top computer as part of a normal process in attending devry (I did not own a computer at the time and it would have been necessary for my student to have one to complete his school work). My son informed me that after several weeks and conferring with other students, some who were in their 3rd and 4th years at the university, everyone was promised one, but no one he came into contact with had ever received one.

With our personal dilemma of homelessness, my son decided not to continue attending devry as it was very stressful to find and pay for transportation and school supplies while we were struggling to meet basic standard needs such as daily food and shelter. It was also very difficult to complete homework assignments, as he would have to go to someone else’s house to use their computer.

At some point after this, our financial circumstances forced me into bankruptcy. While in the bankruptcy process, I received a few letters from various agencies offering to take on my “student loan” at a discounted rate. I was also receiving various offers from the same types of companies, offering car loans and various other financial assistance. I attributed them to the bankruptcy filing and disregarded them, as I knew I did not have a student loan or a car loan and I knew very well that I could not, in good conscience, take

Out any type of loan knowing that I had no means with which to make any type of re-payment. I could not even pay my attorney, so he was taking all of my child support payments and I was not receiving any assistance of any kind.

A few years back, I received notice of a federal student loan default, which was very confusing to me. I contacted the company and they informed me that the loan was for my son’s attendance at devry university in pomona. I immediately contacted devry university.

Devry university refused to speak with me because my son was now an adult. I indicated that this was regarding a financial matter, and since he was a minor when he enrolled, and I was the person financially responsible for his attendance there, that I should be entitled to his financial records. Employees in the finance department at devry advised me to call back after a certain time, which I did. When I did call back, I was informed that no one could assist me in obtaining any financial accounting of my son’s records. I asked when a manager was going to be available and again, they told me to call back later, any future calls I made that day were immediately disconnected when I told them who I was and that I was still trying to find a financial accounting of my son’s records.

Following our phone call fiasco, it became clear to me that a personal appearance was necessary. My son and I went to devry’s financial office early the next morning. There were only two students (One male, one female) visible working in the office when we arrived, and I advised the young female of my situation, which was:

1) I was advised by devry’s financial counselor that no loan document would be processed without first consulting with me and obtaining my permission to submit the loan application to a financial agency;

2) I had paid for items with personal checks;

3) my student was promised, among other things, a personal lap-top computer;

4) unbeknownst to me, the loan application had been processed without me being contacted and without my permission;

5) the loan was now in default and I needed a financial accounting of how much money was attributed to my student during his attendance at devry, were we charged for a personal lap top computer, and if so, who received the computer and who received the benefits of monies sent to the school for my son.

The girl became very concerned and walked through a door into the back portion of the office, where I overheard muffled conversation between her and an obviously older male. She returned to the counter and stated that she could not release the information to me because of student privacy issues. I informed her that my student was there, ready to give his permission for me to obtain copies of all of his academic records from devry, including, and especially, his financial records. Once again, she retreated to the back office and I could hear an agitated older male voice giving her instruction. She came back to the counter and informed us that only she and another student were in the office at the time and the department manager was not going to return to the office for another half hour or so and that I should leave and come back later in the afternoon. I advised the girl that we had driven quite a way to come to resolve the matter and we would be happy to wait.

After approximately fifteen minutes, an older male came out of the back office, looked at us, and called the girl into his office. She again came out and said it would be best if we left our phone number and we would receive a phone call when someone could assist us. I informed her that the previous day I had made several phone calls requesting the information and after being hung up on several times, there was no other way to resolve this issue other than in person. She returned to the office, had another muted conversation, and returned to the counter area of the office, where she ignored us.

From that point on, we had waited for an additional 47 minutes when the man called the girl back into his office. She came out with keys and a large male student (Not the older man who had been speaking to her) and informed us that there had been an emergency and their office needed to close immediately. (Please note it had been very quiet in the office the entire time we were there and no other people had come into the office.) it was early afternoon (About 2:00pm) by this time. I told them I would be happy to wait, but was informed I would absolutely have to leave their office. I did not want to make a scene (I was not being disrespectful, I was only seeking records that were rightfully ours – we were both in a very depressed state and were not capable of “fighting, ” arguing, or becoming violent). My son and I waited outside the door of the financial office for another two hours or so until a security guard came to lock doors because classes were out for the day and all offices were closing (It was about 4:30 when we had to leave because the building was being locked up).

My emotional state at that point (Combined with the personal homeless/basic needs issues) was one of despair and great disappointment in the university, which had been portrayed as such an upstanding establishment. I left empty handed, and reported back to the financial agency that devry was unable to confirm that my student had ever received any financial assistance and as I was unaware the loan had been processed and with my present hardships, I was not able to assist them. I did not have the means to do so, but neither did I have proof that my student ever benefitted from the alleged loan.

In 2008, I received another notice and my son was on the phone with me while we talked to a female manager in the finance department. After three phone conversations with her, she relented and stated she would release my son’s records if he signed a release form. Of course, he consented, and she faxed the form, my student filled it out and returned it. We called her to confirm receipt, and she assured us she had received it and that she would fax the documents to us that afternoon. We never heard from them again and I did not have the emotional or physical wherewithal to continue requesting information from an agency which absolutely did not, for some reason, want us to see my son’s financial records.

I have not had any type of “normal” job where I received any type of “steady” paycheck since 2005, until I was offered my previous position and hired in december 2011. Now that I have been hired, I am getting harassed by phone calls from progressive financial services for my “defaulted” student loan, that no one can prove to me was ever utilized to benefit my student. As far as I know, devry took it upon themselves to submit the loan application without my permission and utilized the funds inappropriately. No one has yet disclosed to me the amount that was submitted to devry, where it was applied, or who benefited from it; and, since devry still refuses to release any records of any kind to me or to my student, I must question the validity of this loan.

Therefore, I respectfully state that:

Inasmuch as I was forced to sign the document under great emotional duress and threat by devry’s financial counselor that my student would not be permitted to attend without this document being signed as a “security” only; and,

Inasmuch as I pleaded with devry’s financial counselor that I could not sign this form as I had no means of repayment; and,

Inasmuch as I was emotionally incapacitated and under the care of mental health professionals at the time; and,

Inasmuch as devry’s financial counselor assured me this document would not be submitted to any loan, bank, or financial agency without first consulting with me and obtaining my authorization and permission; and,

Inasmuch as devry’s financial counselor assured me this document was only to assure my student enrollment at devry and it was not a loan I would ever have to repay; and

Inasmuch as under the circumstances, benefits of this loan were obtained by devry under false pretenses as stated above; and,

Inasmuch as devry refuses to provide or permit access to any financial records pertaining to this loan, or an accounting thereof,

I hereby contest the fact that I am being required to pay any amount as a repayment of, or payment to retrieve, the loan from default status.

Read full review of DeVry University and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
A
A
Ashamed of DeVry
Aurora, US
Aug 17, 2012 3:38 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

You were eloquent in your description. Sadly, this sort of story is commonplace now. I do hope that you can find a local attorney: California State Law is more strict and that may assist you. Interestingly, no longer will Devry receive California Grants: They were disallowed due to high default rates on loans.

ComplaintsBoard
A
6:04 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

DeVry University unethical, deceptive costly tactics

Statement of facts:

On or about june, 2005, my student, upon high school graduation was presented with a meager ($100.00) scholarship from the business department to attend devry university, pomona, california site.

Upon being tested and accepted to the university, we attended an open house, at which time, I believe, we completed the application process. All applicants were directed to the financial office where each family met with a financial counselor. It was at this time that we met with a financial counselor that I was advised that no student could attend this university without signing a federal student loan application. I informed my student and the counselor that I could not do that, as there was no way I could afford a loan. Our family was embroiled in a vicious domestic-violence divorce /child custody proceeding at the time and we were struggling to find a place to live at the time. It was my greatest desire for my son to attend the school of his choice for higher learning, and upon hearing this news we were both very concerned and upset.

The counselor then informed me that, while all students (Or their parents) were required to sign this loan application, that “no action would be taken unless it became necessary for tuition purposes” and that I would be “contacted for a meeting with the financial aid department before any loan application would be submitted.” the counselor also told me that this would not be a loan that I would ever have to pay back, so my concerns regarding a loan payback commitment were unfounded and if I did not sign the form, my son would not be permitted to attend devry university.

At this time, note that all of my children and myself were under the care of psychologists for domestic violence issues, and i, personally, was taking medication under the care of a psychiatrist for depression and post-traumatic stress syndrome. I was in no condition to enter into such a legal and binding contract, and only signed the loan document under extreme duress, under the pretense that it would not be submitted to any loan, bank, or financial agency of any kind, without first being notified for my personal authorization. This document was signed under great emotional duress.

During the course of my son’s attendance at devry, we moved several times as our lives had been threatened and I separated from my employment, as my former spouse was also employed by the same agency and in the same vicinity and my vehicle was being sabotaged in addition to the fact that I was receiving death threats.

As far as I can recall, I paid for my student’s supplies out of my personal bank account. My son was promised a personal lap-top computer as part of a normal process in attending devry (I did not own a computer at the time and it would have been necessary for my student to have one to complete his school work). My son informed me that after several weeks and conferring with other students, some who were in their 3rd and 4th years at the university, everyone was promised one, but no one he came into contact with had ever received one.

With our personal dilemma of homelessness, my son decided not to continue attending devry as it was very stressful to find and pay for transportation and school supplies while we were struggling to meet basic standard needs such as daily food and shelter. It was also very difficult to complete homework assignments, as he would have to go to someone else’s house to use their computer.

At some point after this, our financial circumstances forced me into bankruptcy. While in the bankruptcy process, I received a few letters from various agencies offering to take on my “student loan” at a discounted rate. I was also receiving various offers from the same types of companies, offering car loans and various other financial assistance. I attributed them to the bankruptcy filing and disregarded them, as I knew I did not have a student loan or a car loan and I knew very well that I could not, in good conscience, take

Out any type of loan knowing that I had no means with which to make any type of re-payment. I could not even pay my attorney, so he was taking all of my child support payments and I was not receiving any assistance of any kind.

A few years back, I received notice of a federal student loan default, which was very confusing to me. I contacted the company and they informed me that the loan was for my son’s attendance at devry university in pomona. I immediately contacted devry university.

Devry university refused to speak with me because my son was now an adult. I indicated that this was regarding a financial matter, and since he was a minor when he enrolled, and I was the person financially responsible for his attendance there, that I should be entitled to his financial records. Employees in the finance department at devry advised me to call back after a certain time, which I did. When I did call back, I was informed that no one could assist me in obtaining any financial accounting of my son’s records. I asked when a manager was going to be available and again, they told me to call back later, any future calls I made that day were immediately disconnected when I told them who I was and that I was still trying to find a financial accounting of my son’s records.

Following our phone call fiasco, it became clear to me that a personal appearance was necessary. My son and I went to devry’s financial office early the next morning. There were only two students (One male, one female) visible working in the office when we arrived, and I advised the young female of my situation, which was:

1) I was advised by devry’s financial counselor that no loan document would be processed without first consulting with me and obtaining my permission to submit the loan application to a financial agency;

2) I had paid for items with personal checks;

3) my student was promised, among other things, a personal lap-top computer;

4) unbeknownst to me, the loan application had been processed without me being contacted and without my permission;

5) the loan was now in default and I needed a financial accounting of how much money was attributed to my student during his attendance at devry, were we charged for a personal lap top computer, and if so, who received the computer and who received the benefits of monies sent to the school for my son.

The girl became very concerned and walked through a door into the back portion of the office, where I overheard muffled conversation between her and an obviously older male. She returned to the counter and stated that she could not release the information to me because of student privacy issues. I informed her that my student was there, ready to give his permission for me to obtain copies of all of his academic records from devry, including, and especially, his financial records. Once again, she retreated to the back office and I could hear an agitated older male voice giving her instruction. She came back to the counter and informed us that only she and another student were in the office at the time and the department manager was not going to return to the office for another half hour or so and that I should leave and come back later in the afternoon. I advised the girl that we had driven quite a way to come to resolve the matter and we would be happy to wait.

After approximately fifteen minutes, an older male came out of the back office, looked at us, and called the girl into his office. She again came out and said it would be best if we left our phone number and we would receive a phone call when someone could assist us. I informed her that the previous day I had made several phone calls requesting the information and after being hung up on several times, there was no other way to resolve this issue other than in person. She returned to the office, had another muted conversation, and returned to the counter area of the office, where she ignored us.

From that point on, we had waited for an additional 47 minutes when the man called the girl back into his office. She came out with keys and a large male student (Not the older man who had been speaking to her) and informed us that there had been an emergency and their office needed to close immediately. (Please note it had been very quiet in the office the entire time we were there and no other people had come into the office.) it was early afternoon (About 2:00pm) by this time. I told them I would be happy to wait, but was informed I would absolutely have to leave their office. I did not want to make a scene (I was not being disrespectful, I was only seeking records that were rightfully ours – we were both in a very depressed state and were not capable of “fighting, ” arguing, or becoming violent). My son and I waited outside the door of the financial office for another two hours or so until a security guard came to lock doors because classes were out for the day and all offices were closing (It was about 4:30 when we had to leave because the building was being locked up).

My emotional state at that point (Combined with the personal homeless/basic needs issues) was one of despair and great disappointment in the university, which had been portrayed as such an upstanding establishment. I left empty handed, and reported back to the financial agency that devry was unable to confirm that my student had ever received any financial assistance and as I was unaware the loan had been processed and with my present hardships, I was not able to assist them. I did not have the means to do so, but neither did I have proof that my student ever benefitted from the alleged loan.

In 2008, I received another notice and my son was on the phone with me while we talked to a female manager in the finance department. After three phone conversations with her, she relented and stated she would release my son’s records if he signed a release form. Of course, he consented, and she faxed the form, my student filled it out and returned it. We called her to confirm receipt, and she assured us she had received it and that she would fax the documents to us that afternoon. We never heard from them again and I did not have the emotional or physical wherewithal to continue requesting information from an agency which absolutely did not, for some reason, want us to see my son’s financial records.

I have not had any type of “normal” job where I received any type of “steady” paycheck since 2005, until I was offered my previous position and hired in december 2011. Now that I have been hired, I am getting harassed by phone calls from progressive financial services for my “defaulted” student loan, that no one can prove to me was ever utilized to benefit my student. As far as I know, devry took it upon themselves to submit the loan application without my permission and utilized the funds inappropriately. No one has yet disclosed to me the amount that was submitted to devry, where it was applied, or who benefited from it; and, since devry still refuses to release any records of any kind to me or to my student, I must question the validity of this loan.

Therefore, I respectfully state that:

Inasmuch as I was forced to sign the document under great emotional duress and threat by devry’s financial counselor that my student would not be permitted to attend without this document being signed as a “security” only; and,

Inasmuch as I pleaded with devry’s financial counselor that I could not sign this form as I had no means of repayment; and,

Inasmuch as I was emotionally incapacitated and under the care of mental health professionals at the time; and,

Inasmuch as devry’s financial counselor assured me this document would not be submitted to any loan, bank, or financial agency without first consulting with me and obtaining my authorization and permission; and,

Inasmuch as devry’s financial counselor assured me this document was only to assure my student enrollment at devry and it was not a loan I would ever have to repay; and

Inasmuch as under the circumstances, benefits of this loan were obtained by devry under false pretenses as stated above; and,

Inasmuch as devry refuses to provide or permit access to any financial records pertaining to this loan, or an accounting thereof,

I hereby contest the fact that I am being required to pay any amount as a repayment of, or payment to retrieve, the loan from default status.

Read full review of DeVry University
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
K
4:26 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

DeVry University blood from turnip

My partner and I lost our jobs. We tried to make arrangements with Devry University to pay my debt, but they refused to work with me. They wanted the full amount on the exact day it was due. I couldn't always do this, but I did the best I could. On June 27, 2012 I received the rudest phone call from some female demanding payment right then and there. I tried to explain that I had previously made arrangements to make my full and final payment to them the next day which was a payday for me. I told her I had an e-mail from Devry confirming this arrangement. Essentially she repeatedly called me a liar, so I hung up on her because she would not hear me. The payment was made as arranged, in FULL, on June 28, 2012. Today, July 5, 2012, I received a letter that I have been reported to the credit bureaus for non-payment (just as that female promised). This is a lie. I now will have to fight with the credit bureaus about this. Be warned. Devry makes no allowances for life's uncertainties and will make your life miserable until you give them what they think they should get, irregardless. Thank you

Read full review of DeVry University and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
R
R
RonMilco
Palmdale, US
Nov 24, 2012 12:26 am EST

I agree 110 per cent. There financial aid department are the most deceptive, misinformation, liars, They advised me to take 2 courses, in an 8 week section, finanical aid said that I would receive a $3000.00 disbursement. Well it never came. My life took a nose dive. Its sad because I only had 3 more courses to complete my MBA.
I'm suing Devry(Keller) in small claims court for the full amount, 10k.
I can use anyones advise on how to win.
Please contact me at RonMilcoFinGroup@yahoo.com

A
A
Angry at Devry
US
Aug 12, 2012 5:19 pm EDT

I would like to look into a class-action lawsuit against devry and their unethical, deceptive financial practices. My son was a minor when he first went to devry (I refuse to capitalize their name) and it has been a financial nightmare. We (both my son and I) have been trying to get from them a financial accounting of his time there SINCE 2008 and we are continually being ignored. There must be a way to STOP THESE PRACTICES or at least make them VERY PUBLIC. If anyone is serious or would like to participate in a class action lawsuit to recover funds from this school, please contact me at angryatdevry@yahoo.com

ComplaintsBoard
C
5:59 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

DeVry University deception

When I was unemployed in 2007, Know one would hire me because I didn't have a College Degree. However, I saw an on-line add about Devry University. I answered some questions because I wanted more information concerning the "Career Assistance". I got calls from them everyday concerning enrollment. Since I was depressed and vulnerable, because I couldn't find a job. I went in to the location in Gwinnett GA. since they called me everyday. They immediately gave me he FASTA application to fill out. Well to make a long story short. I ended up attending Devry, but I was unable to graduate because I ran out of financial ad. Now, I can not pay back my student loans because they were like vultures, they took all of my student loans. They never informed me that it is going to cost 75K to attend Devry and you have 50K on your student loans to attend, so you will have to come out of pocket 25K. They lied to me. All they were interested in was cashing in on my student loans. They told me how to lie on the FASTA application so I could get the PELL grant, but I could not lie. Plus, I never received the Career Assistance promised on the web-site advertisement, Help, I can not pay my student loan, they were vultures concerning my student loans.

Read full review of DeVry University and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
V
V
Vickye Poindexter-Wilsn
San Bernardino, US
Apr 25, 2013 9:49 pm EDT

My list of complaints against DeVry/Keller is long but undistinguished. First and foremost is the fact that while at DeVry University, I was told by DeVry representatives, I could transfer my credits to anywhere in the world. This proved not to be true as I recently found out. This explains why my Deans and Admissions personnel at DeVry key-holed me into enrolling at Keller University after my graduation. I was not made aware that DeVry had the incorrect accreditation for my success.
Moreover, during my scholastic career at DeVry, I followed the syllabus and purchased a textbook that was outdated. Upon commencing the class, I became aware of DeVry’s oversight and brought it to their attention. I asked for my near three hundred dollars in refund, since the mistake was DeVry’s and was told in no uncertain terms “no way.”
Upon commencing my Bachelor’s program at DeVry, no one in admissions made me aware I did not have enough money disbursed to even enter the program. Shortly thereafter, I became painfully aware of this fact through research that I would now owe approximately five thousand dollars to continue. I had to beg, borrow but not steal the money to continue. My inclination was to drop out, but I had already gone too far. Additionally, DeVry always played the shell-game with my refunds. My communiques would say one amount and when my remaining funds hit my accounts, I would always receive a drastically decreased amount.
Recently, I spoke with two Human Resources Managers and asked them to review my resume. These folks slapped me in the face with a dose of reality. They told me my problem was not my resume, but in fact it was that I attended DeVry and Keller. Their words to me were that “DeVry/Keller puts out quantity but not quality.” Human Resources Mangers place DeVry and Keller at the bottom of the pile and sometimes never look at the submissions. Please contact me about the class action suit, I am $75.000 debt, with addition $14.000 have money I wasted at Keller, as well this has to stop.

A
A
Angry at Devry
US
Aug 12, 2012 5:13 pm EDT

I would like to look into a class-action lawsuit against devry and their unethical, deceptive financial practices. My son was a minor when he first went to devry (I refuse to capitalize their name) and it has been a financial nightmare. We (both my son and I) have been trying to get from them a financial accounting of his time there SINCE 2008 and we are continually being ignored. There must be a way to STOP THESE PRACTICES or at least make them VERY PUBLIC. If anyone is serious or would like to participate in a class action lawsuit to recover funds from this school, please contact me at angryatdevry@yahoo.com

ComplaintsBoard
D
2:21 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

DeVry University rip off

Told I could pay by the class and did so. Now that I am down to one class have to pay for a full year's tuition. Told would have one math class before I could take statistics - now it is 5 classes and i've already paid 19000+ now another 7800, to get degree. Run from this place it is a rip off and misrepresented itself to get the money started then you are hooked and get nothing if you don't continue to pay! They should teach a class in fraud-they would be excellent at it.

Read full review of DeVry University and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
D
D
DeVry University
Downers Grove, US
Jun 18, 2012 1:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi Debbie,

We're sorry that you feel this way. Can we help with this issue? E-mail us at DeVrySocial@DeVry.edu if you would like to talk.

For more than 80 years, DeVry University has been providing quality career-oriented higher education. DeVry University has been institutionally accredited by The Higher Learning Commission of the North Central Association of Colleges and Schools (www.ncahlc.org) since 1981, the same regional agency that accredits the University of Michigan, Purdue University, Notre Dame, the United States Air Force Academy, and many other top universities.

Since 1975, over 250, 000 undergraduate students system-wide have graduated from DeVry University. In fact, each year thousands of our graduates find themselves right where they want to be – employed in their field of study. We are so proud of our respectable track record that we make the most current graduate employment rates by degree program available for the public to compare to other institutions: http://www.devry.edu/career-services/employment-statistics.jsp

Graduates of DeVry University are able to achieve their educational and career goals through associate, bachelor’s and master’s degree programs and specializations covering 34 different career fields. Additionally, DeVry University’s Keller Graduate School of Management offers graduate programs in 16 distinct areas of concentration.

We encourage prospective students to research the full and complete facts about the schools they are considering. With more than 95 locations in metro areas across the United States and Canada, and through an unparalleled flexible offering of year-round day, night, weekend and online coursework, we will continue to stand behind DeVry University’s mission to foster student learning through high-quality, career-oriented education integrating technology, science, business and the arts.

Best Regards,

DeVry University
www.DeVry.edu

ComplaintsBoard
D
6:32 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

DeVry University wrongful charge

I withdraw from the course and didnt even take the course online and they charge me over 500 dollars for a course I didn't even take and I trying to go back to school but I need my transcript from Devry and they will not release it because of non payment of a course I didn't even take! So I can go nowhere else cause they wanna get paid for unused course! Total Ripoff!

Read full review of DeVry University and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
SKOR
SKOR
Toronto, CA
May 09, 2012 9:01 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Did you withdrawal from the course before the cut-off date?

ComplaintsBoard
J
9:52 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

DeVry University education scam

DeVry’s motto > You can tailor your DeVry University experience to meet the demands of your schedule. Your education is an investment. We help you prepare for the real challenges you'll face in the workplace by bringing the real world into the classroom. Enjoy the confidence that comes from earning your degree from a reputable university that's respected by top employers. That means at DeVry University, you'll earn more than a degree. You'll receive a career education that can lead to career success.
> The only thing you have to remember is that your success is not happening in this lifetime but you will have the burden of government loan debts forever for investing your education in DeVry. The fat cats have to get rich off all the ignorant students who don’t know any better.

Read full review of DeVry University and 2 comments
Update by jrwe
Mar 31, 2012 9:56 pm EDT

I sued and they tried to settle. I am trying to upload a copy of the settlement. This school is a fraud and they have been exposed. There is a class action being started send your information to make sure you have evidence of what you were told like emails. Go to help.devry.edu to print them/.

Here is a copy of the settlement documents, .

SETTLEMENT AGREEMENT AND GENERAL RELEASE

This Settlement Agreement and Release (the “Agreement”) is entered into between DeVry University, Inc". (“DeVry”), and Plaintiff

Incorporation of Recitals, . The recitals set forth in the Background section above are incorporated in the body of this Agreement as if fully set forth herein:.

2, . Monetary Consideration|. Upon the later of (a) receipt of this Agreement signed by all parties and (b) notice that Plaintiff has dismissed the Complaint with prejudice, DeVry shall forgive the outstanding balance on Plaintiff's account with DeVry and shall not seek payment of the outstanding balance on this account from Ellis; provided that if Plaintiff ever re-enrolls at DeVry or another institution owned or operated by DeVry Inc., the balance on his account resulting from Plaintiff's attendance at DeVry at any time prior to his execution of this Agreement shall become immediately due and payable.

3. As an element of, and in order to induce DeVry to enter into, this settlement, Plaintiff and his heirs, representatives and assigns, do hereby absolutely and unconditionally forever release, discharge and acquit DeVry and its parents, subsidiaries, affiliates, officers, directors, partners, members, stockholders, employees, agents, attorneys, successors and assigns, of and from any and all claims, demands, obligations, liabilities, indebtedness, breaches of contract, breaches of duty or any relationship, acts, omissions, misfeasance, malfeasance, cause or causes of action, debts, sums of money, accounts, compensation, contracts, controversies, promises, damages, costs, losses and expenses, of every type, kind, nature, description or character, and irrespective of how, why, or by reason of what facts, whether heretofore or now existing, of whatever kind or name, whether known or unknown, suspected or unsuspected, liquidated or unliquidated, arising from any time leading up to and including the date which this Agreement is signed by him; provided however, that Plaintiff does not release and expressly preserves the right to enforce his rights under this Agreement and to compel performance and satisfaction by DeVry of its obligations hereunder.

4. No Admission of Liability. The execution of this Agreement shall not be deemed or construed as an admission of liability by DeVry, and DeVry expressly denies liability of any nature whatsoever arising from or related to the subject of the Agreement.

5. Confidentiality; Public Statements. The parties agree that both the existence of the Agreement and the terms contained in this Agreement are confidential and shall not be disclosed to any third parties, except that the parties may disclose the foregoing (a) to the extent required by legal process, court order, or applicable law, rule or regulation, (b) to their respective attorneys, accountants, auditors or financial advisors, and boards of directors, and to governmental bodies to the extent necessary to comply with any applicable tax or financial reporting laws, rules or regulations, and (c) in the event of a breach to allow the non-breaching party to enforce his, her, or its rights under the Agreement in the courts in the Chicago metropolitan area. In the event of any inquiries by any third party concerning the status or resolution of the Complaint, no information shall be disclosed other than that such matters have been “resolved.”

6. Non-Disparagement. Plaintiff agrees to refrain from any communications with third parties, written or oral, that could reasonably be considered to constitute disparagement of DeVry.

7. Non-Cooperation and Non-Solicitation. Plaintiff agrees that he will not assist any attorneys or their clients in the presentation or prosecution of any disputes, differences, grievances, claims, charges, or complaints by any third party against DeVry, unless compelled by lawful subpoena or court order. Plaintiff further agrees that he will not solicit or encourage any third party to present or prosecute any disputes, differences, grievances, claims, charges, or complaints against DeVry.

8. Understanding of the Parties. (a) This Agreement constitutes the entire understanding between the parties and supercedes all prior agreements, agreements in principle, and written or oral communications with respect to the resolution of the Complaint. (b) This Agreement may not be modified, amended or terminated, except by a written agreement which is signed by each of the parties hereto. (c) Each party represents and warrants (i) that he or it has had the opportunity to obtain independent advice from counsel of its choosing in negotiations for and the execution of the Agreement, (ii) that he or it has read the Agreement or have had the same read to them by his or its counsel, and (iii) that he or it is fully aware of its contents and legal effect.

9. Authority. Each person executing this Agreement represents and warrants that such person is lawfully authorized and empowered to execute the same as an individual or on behalf of the entity on whose behalf such person is signing, and that upon such execution this Agreement will be binding on such entity without any further approval, ratification, or other action.

10. Binding on Successors and Assigns. Neither this Agreement nor any interest hereunder may be assigned by any party without the prior written consent of all other parties to this Agreement. This Agreement shall be binding upon the parties and their respective successors, permitted assigns, heirs, and executors notwithstanding any reorganization, merger, or consolidation of any party hereto.

11. Severability. The parties agree that, if any term or provision of this Agreement is found to be invalid or unenforceable for any reason, then the invalid or unenforceable term or provision shall be severed so as to make the Agreement enforceable to the fullest extent permissible under applicable law.

12. Further Assurances. The parties agree to execute any additional documents to do all other acts reasonably required to effect the intent and purposes of this Agreement. 13. Applicable Law. This Agreement shall be governed and construed in accordance with the laws of the State of Illinois, irrespective of its conflict of law rules.

14. Headings. The paragraph headings contained herein are for convenience only and are not intended to add or subtract from the text hereof.

15. No Third Party Beneficiaries. Nothing contained herein is intended to confer any rights on any person or entity other than the parties hereto. No third party beneficiary rights shall be conferred on any party by virtue of this Agreement or any term or provision hereof.

16. Counterparts. This Agreement may be executed in more than one counterpart, each of which shall be deemed to be an original and all of which, taken together, shall constitute one agreement binding on all parties.

17. Court Jurisdiction. The parties agree that in the event of a breach of this Agreement, the party seeking enforcement shall be entitled to specific performance in a court in the metropolitan area of Chicago, Illinois and the prevailing party shall be entitled to an award of its costs and attorney fees in connection with such application. The parties submit to the jurisdiction of the courts in the metropolitan area of Chicago, Illinois, to resolve any disputes arising from, or relating to, this Agreement.

18. Agreement as Evidence. Nothing in this Agreement shall prohibit a party from offering the Agreement as evidence in a legal, administrative, or quasi-judicial proceeding involving a claim released herein.

19. This Agreement shall be construed as a whole and not for or against any party.

20. Any notice desired or required to be given hereunder shall, unless otherwise specified, be sufficient if in writing and personally delivered or sent by certified mail, return receipt requested, as follows:

If to DeVry, to:

Laura Sitarski

DeVry Inc.

3005 Highland Parkway, 7th floor

Downers Grove, IL [protected]

or to such other address as the addressee may specify in a notice fully given to the sender as provided herein.

AGREED AND ACCEPTED.

Dated:

DEVRY UNIVERSITY, INC.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
M
M
MARUKKA
Downers Grove, US
Apr 16, 2012 8:36 am EDT

Greetings to DeVry - Each of us was in your life for a reason. You may not have known the reason at the time but sometimes when people sacrifice something so precious, as a university education; not everyone is willing to lose it to a bunch of thieves at DeVry. There are no random acts and we are all connected. You can no more separate one life from another than you can separate a breeze from the wind.

New rules and regulations are now sending a clear message to All For-Profit educational institutions that their students' outcomes matter. The Federal government will continue cracking down on all for-profit education businesses that have stolen so many students' university education while their executives kept getting richer. The Time Is Now – For All To Take A Stand to Protect Our Rights as Students in obtaining a Creditable University Education.

A
A
Anonymous1962
Cedar Springs, US
Apr 11, 2012 7:12 am EDT

I need to know how we join this class action lawsuit. Please provide me with information. Maybe if enough of us join this that has rightful cause, we can get this University out of it's arrogance and quit ripping off people that pay a lot of money to attend this worthless college.

ComplaintsBoard
M
10:08 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was wrongfully dismissed from Ross University School of Veterinary Medicine (a subsidiary of DeVry Inc.) I filed a lawsuit. Want to know more? Check out my website: http://www.stopdevry.net

Read full review of DeVry University
ComplaintsBoard
C
12:45 am EST
Verified customer This complaint was posted by a verified customer. Learn more

DeVry University misrepresentation

They misrepresent their engineering technology degrees (Cet, eet, bmet, ect.) as real engineering degrees. These degrees are not real engineering degrees and will not get you real engineering jobs. Engineering tech degrees are best suited for those who can not complete an actual engineering degree. If you want to be an engineer stay far away from devry, you are only going to waste money and time like I did.

How to they misrepresent their program? They advertise as an engineering program, their admissions advisers (Recruiters) outright lie about the degree and they claim that they are accredited by abet just like uiuc, uc berkeley and mit. While they are abet accredited they are not accredited for engineering, they are accredited for engineering technology which is a different field (Abet outright says that it is a different field).

Read full review of DeVry University and 1 comment
Hide full review
1 comment
Add a comment
A
A
Angry at Devry
US
Aug 12, 2012 5:21 pm EDT

I would like to look into a class-action lawsuit against devry and their unethical, deceptive financial practices. My son was a minor when he first went to devry (I refuse to capitalize their name) and it has been a financial nightmare. We (both my son and I) have been trying to get from them a financial accounting of his time there SINCE 2008 and we are continually being ignored. There must be a way to STOP THESE PRACTICES or at least make them VERY PUBLIC. If anyone is serious or would like to participate in a class action lawsuit to recover funds from this school, please contact me at angryatdevry@yahoo.com

ComplaintsBoard
S
2:33 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

DeVry University dissatisfied

DeVry is manipulating students in my opinion. They have no job leads, scholarships, or grants. First of all, they will let anyone into the school as long as your FAFSA allows you to pay them or borrow at high interest rates. The admissions representatives may attempt to obtain several pieces of information right up front that have nothing to do with your success as a hard working student.

First of all, DeVry doesn't care if you are a good student with high test scores or a good GPA. Admissions wants your social security number and FAFSA so that they can start a borrowing process that will haunt you with debt. They get points for selling you a product which may have no positive outcome. You will be in debt if you take out a loan to pay DeVry's increasing tuition fees. Nothing is owed to you from them and they will not give you anything unless you pay them.

DeVry preys on desperate individuals who are seeking a job in this time of career uncertainty. DeVry will use the control of getting you a job to force you into debt. I worked for the school and I know that they think the students are a joke. I would not recommend that any intelligent person to this school. We live in a good Country where Congress is working to reduce this kind of behavior at for-profit schools because it hurts Americans.

Read full review of DeVry University and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
A
A
Angry at Devry
US
Aug 12, 2012 5:14 pm EDT

I would like to look into a class-action lawsuit against devry and their unethical, deceptive financial practices. My son was a minor when he first went to devry (I refuse to capitalize their name) and it has been a financial nightmare. We (both my son and I) have been trying to get from them a financial accounting of his time there SINCE 2008 and we are continually being ignored. There must be a way to STOP THESE PRACTICES or at least make them VERY PUBLIC. If anyone is serious or would like to participate in a class action lawsuit to recover funds from this school, please contact me at angryatdevry@yahoo.com

DeVry University Reviews 0

Looks like DeVry University has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent DeVry University, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of DeVry University complaint handling

DeVry University reviews first appeared on Complaints Board on Apr 13, 2008. The latest review Admissions rep conversation was unprofessional and dismissive. was posted on Jun 30, 2023. The latest complaint false / misleading advertising was resolved on Jul 25, 2014. DeVry University has an average consumer rating of 3 stars from 82 reviews. DeVry University has resolved 42 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
3.7
1 review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. DeVry University Contacts

  2. DeVry University phone numbers
    +1 (866) 338-7934
    +1 (866) 338-7934
    Click up if you have successfully reached DeVry University by calling +1 (866) 338-7934 phone number 0 0 users reported that they have successfully reached DeVry University by calling +1 (866) 338-7934 phone number Click down if you have unsuccessfully reached DeVry University by calling +1 (866) 338-7934 phone number 0 0 users reported that they have UNsuccessfully reached DeVry University by calling +1 (866) 338-7934 phone number
  3. DeVry University address
    Highland Landmark V, 3005 Highland Parkway, Downers Grove, Illinois, 60515-5683, United States
  4. DeVry University social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.