CB Banks Direct Express Debit express card services

Direct Express review: Debit express card services

Tricia Fisher of US

Sep 02, 2023 12:55 pm EDT

Verified customer

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I have been having trouble with the direct express Comerica bank since beginning of Aug 2023.I get fixed income and when I noticed I lost money somewhere I called them made a transaction on the missing money I had the money for my bills out and I had enough to pay bills and get whet I need for myself.the last thing I had to do after paying a bill cause I had the money I went to ATM and behold insufficient funds the amount I want.so I check on my phone and had only 100 out of a fixed income.so they blocked told me this person in a different city spent454 at dollar tree. I made a dispute and I talked to a advocey for direct express they told me the money would be back on my card on my new one that they shipped the 454 but I never received it not to mention 161 dollars I got that money back but I M STILL WAITING for another dispute I did was for another ATM for 185. But I got my monthly bank statement saying they credit me 454 which I never saw cause with my fixed income and the transaction I did don't add up plus now they said I had way more than my fixed income which totally don't make sense to me

Desired outcome: I want my account fixed would like to see the money and somebody really look at cause I had bills to pay rent and so forth and they fuked my [censored] up not cool

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Direct Express phone numbers

+1 (888) 741-1115
+1 (888) 741-1115

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Customer Service

+1 (888) 741-1115
+1 (888) 741-1115

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Customer Service

+1 (866) 569-0447
+1 (866) 569-0447

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Hearing impaired

+1 (765) 778-6290
+1 (765) 778-6290

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International

+1 (800) 333-1795
+1 (800) 333-1795

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Direct Express emails

support@usdirectexpress.com

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Direct Express address

P.O. Box 245998, San Antonio, Texas, 78224-5998, United States

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Nov 19, 2024