Menu
For Business Write a review File a complaint
Direct Express

Direct Express review: Card problem 1

P
Author of the review
2:03 pm EST
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have a direct express card last month I didn't have problem using it online this month since wed the 3rd I did I needed to pay a few bills only thing I asm able to do is use the atm or grocery shopping I don't have transportation I don't no any one in my town to take to certain places. I m disability I walk with a walker I can't go to far from home are taxis services are unreliable most times. I try to get another card to fix the problem but they keep telling everything is good on they end if it was good I would not be having theses problems n I also have money on my card n my address never changed.

Confidential Information Hidden: This section contains confidential information visible to verified Direct Express representatives only. If you are affiliated with Direct Express, please claim your business to access these details.

1 comments
Add a comment
B
B
B. Schroeder
Send a message
Dec 12, 2024 8:59 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Direct Express relief help servicehas not allowing you to reach the money you need. This is ridiculous considering your circumstances. Get in touch with their customer support again, and ask to be transferred to a supervisor or an escalation team with the aim of sorting the matter out instantly. It is most likely the case that you will need to make a complaint. You are unable to log into your account and get online access to your funds although they insist everything is all right.

If they don't help you even after this then you should report them to the Consumer Financial Protection Bureau, which rules over the financial institutions, and can make Direct Express do something about your problem. Make sure they don’t disregard your case – after all, it’s your money that you deserve to be able to use.

  1. Direct Express Contacts

  2. Direct Express phone numbers
    +1 (888) 741-1115
    +1 (888) 741-1115
    Click up if you have successfully reached Direct Express by calling +1 (888) 741-1115 phone number 0 0 users reported that they have successfully reached Direct Express by calling +1 (888) 741-1115 phone number Click down if you have unsuccessfully reached Direct Express by calling +1 (888) 741-1115 phone number 0 0 users reported that they have UNsuccessfully reached Direct Express by calling +1 (888) 741-1115 phone number
    Customer Service
    +1 (888) 741-1115
    +1 (888) 741-1115
    Click up if you have successfully reached Direct Express by calling +1 (888) 741-1115 phone number 0 0 users reported that they have successfully reached Direct Express by calling +1 (888) 741-1115 phone number Click down if you have unsuccessfully reached Direct Express by calling +1 (888) 741-1115 phone number 0 0 users reported that they have UNsuccessfully reached Direct Express by calling +1 (888) 741-1115 phone number
    Customer Service
    +1 (866) 569-0447
    +1 (866) 569-0447
    Click up if you have successfully reached Direct Express by calling +1 (866) 569-0447 phone number 0 0 users reported that they have successfully reached Direct Express by calling +1 (866) 569-0447 phone number Click down if you have unsuccessfully reached Direct Express by calling +1 (866) 569-0447 phone number 0 0 users reported that they have UNsuccessfully reached Direct Express by calling +1 (866) 569-0447 phone number
    Hearing impaired
    +1 (765) 778-6290
    +1 (765) 778-6290
    Click up if you have successfully reached Direct Express by calling +1 (765) 778-6290 phone number 0 0 users reported that they have successfully reached Direct Express by calling +1 (765) 778-6290 phone number Click down if you have unsuccessfully reached Direct Express by calling +1 (765) 778-6290 phone number 0 0 users reported that they have UNsuccessfully reached Direct Express by calling +1 (765) 778-6290 phone number
    International
    +1 (800) 333-1795
    +1 (800) 333-1795
    Click up if you have successfully reached Direct Express by calling +1 (800) 333-1795 phone number 0 0 users reported that they have successfully reached Direct Express by calling +1 (800) 333-1795 phone number Click down if you have unsuccessfully reached Direct Express by calling +1 (800) 333-1795 phone number 0 0 users reported that they have UNsuccessfully reached Direct Express by calling +1 (800) 333-1795 phone number
    Card Enrollment Center
    More phone numbers
  3. Direct Express emails
  4. Direct Express address
    P.O. Box 245998, San Antonio, Texas, 78224-5998, United States
  5. Direct Express social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 18, 2024
  7. View all Direct Express contacts
Direct Express Category
Direct Express is ranked 134 among 414 companies in the Banks category