Discogs
Reviews and Complaints

As a music enthusiast, I've had mixed experiences on Discogs.com. While the platform offers a vast collection of music records and CDs, the customer service and seller reliability have been inconsistent. Some users have reported issues with customer service responsiveness, seller communication, and discrepancies in product quality. It's essential to exercise caution when making purchases on the platform and thoroughly review seller feedback before committing to a transaction.

I love Discogs and have used it for years and have purchased over 30 items mostly vinyl, 45's and CD's from all over the world. I have not had a problem with any purchase and you can also create a Want list and Discogs will tell you when and the item you want available.

I think that people care more that they got scammed while discogs is actually trying to protect you from being scammed. I legit bought a CD, it got delivered and now i am waiting for K-12. If you think you got scammed, you must be patient because the seller doesn't live next door. He may live in another country altogether.

Well to be honest... as a buyer i've found it really great for very rare stuff like psytrance/goa melodic type stuff or nitzhonot oop stuff.The prices might be high but is very well worth it, since some of this stuff is oop & or the companies don't exsist anymore. But the sell other types of music on this site too. Well worth cheking out if your looking for very rare music. Yet i've never sold on this site so i can't say what it's like from a seller's view, but hope to soon!

As a seller, and reading other reviews, I can say that Discogs SHOULD change by somehow either allowing sellers to post photos of their media, or a link for photos. That way a buyer can look at the actual LP or CD, etc, that they are interested in. Grading LP, is especially hard since it is a subjective system. I may think a record looks NM (Near Mint) while someone else may say it is only VG (very good). As far as sellers scamming potential buyers, there are scammers and thieves in almost every area of our lives now-a-days. Do your research before dropping hard earned money on that record. If it seems to good to be true, it probably is. Ask the seller for photos, scans, whatever. Sure they can still bait and switch, but look at their reviews also. I WANT people to look at my merchandise. That way, they'll come back again.
Just as a buyer, be cautious. And remember Discogs is not an Amazon or Ebay. It's more of a sellers marketplace, not necessarily a "retail" site.

So I've been using discogs.com since Nov of 2017. At first I was kind of shy to use it because I wasn't to keen on a new website to buy stuff from. So I started searching my music interests and was able to find pretty much everything on any band and whatnot. What's cool in my opinion on this site is being able to see what date the records or cassettes were released. The details of all items are usually pretty good ( at least what I look up). Also getting to see other things the artist released that you didn't know about in another country is cool because all countries usually have different styles or ways of doing the same album ( changing album covers or with way the records look).

The buying aspect of discogs.com is pretty straight forward and goes with a rating system, so if you have someone with low reviews you don't buy from. That's pretty straight forward. I would also suggest using Paypal as well so if something happens they have a pretty good policy to get your money back/resolve issues.

As a seller aspects I don't really have one considering I have only used this site to purchase off of sellers. As of this review ive had about 50 ish records bought off discogs. 1 was a different variant of record that I asked for and I guess I could consider myself lucky or I know how to choose well :)

I have been collecting vinyl for several years now, and Discogs has been my go-to for finding less-common to rare vinyl.

Firstly, their database is very expansive, so it is usually quite easy to find a specific pressing of a given album, and I love their setup to build a "my collection" list of my personal collection, as well as a "my wantlist" that includes the option of having them email you when items I'm looking for show up online... It's not perfect, as you can't set a price limit so that you're only notified if an item shows up for sale within a given price range, and it isn't great if you include readily available items in your wishlist, but for items that only show up occasionally it's an absolute blessing!

I don't know what it's like to be a seller on discogs, but as a buyer I've been very happy. I have personally purchased several dozen different records on discogs, and have only ever once received an item that I was less-than-satisfied with (it was a low-value item for a gift, was listed as VG+ and was more like G+). All my other interactions have been great! Note that most sellers grade their vinyl visually, so if you are incredibly stringent on what you expect for NM/VG+ then contact the seller to ask questions first, although many sellers actually grade their vinyl low to prevent complaints from the pickiest of collectors - most of the VG+ I've purchased has been closer to NM.

Obviously this is a marketplace, so you need to use some common sense when purchasing, but sellers need to have their account linked to a confirmed PayPal account so it's way safer than, say, craigslist.

I would highly recommend purchasing from here, or at least using their database to generate a "my collection".

I've used Discogs for years now.

I've bought many items - mostly LPs - via the site and have only ever had two issues with items being far removed from their stated condition. I got refunds from PayPal in both instances. Discogs also removed the negative feedback from one of the sellers (the other didn't leave any).

Just like eBay, you need to look at the feedback left for the seller of anything you intend to buy AND the seller's response to that feedback. Two sides to every story.

Most sellers will confirm their stated condition for an item; few of them have actually downgraded Ed their own rating after I've asked them to check. I've then changed my mind about buying tat copy and looked elsewhere.

I've bought items from around the world via Discogs, although my purchases from the USA have dwindled since the postage costs rose dramatically after an edict from Trump.

I've!so read something in here about difficulties in cataloguing collections. The Discogs system could not be more helpful or comprehensive. It does mean you have to expend some time and effort in identifying what you actually have in hand and matching it with the same item on Discogs. It's that simple. If you item is recent enough to have a barcode, then the Eiscogs app will allow you to zap that barcode and add the item to your coll3ctiin list within Discogs.

Your collection can then be viewed in any sequence you wish?most recently added, high-to-low value, low-to-high, by artist, by album, by year, by format ?it's massively useful.

Your collection can also be downloaded as a CSV file and stored as a spreadsheet. Many insurers will accept this as a value rating should the worst happen to your collection.

Are there rogue traders in there? Most likely?but show me on online platform without rip-off merchants. The vast, vast majority of sellers, though, are fellow music lovers. Don't let those on here - who have ignored seller ratings for the one purchase they've ever made from Discogs - make you think that's the site is a den of thieves.

They're completely wrong.

Oh?and the comments about the forum being full of opinionated idiots?just show me one forum on the whole internet where things are any different. I avoid forums everywhere like the plague for that very reason.

My bottom line is that I cannot recommend Discogs highly enough. Ignore the nay-sayers.

As a music lover and collector, I was excited to join Discogs in hopes of finding rare and unique vinyl records. However, my experience with the platform has left me feeling frustrated and disappointed.

In February of 2019, I purchased two records from a seller who advertised them as playing great. When they arrived, I quickly discovered that one of the records had so many skips and jumps that I couldn't even get through the first track on either side. Despite contacting Discogs to voice my concerns and seek assistance, I found myself stuck in a frustrating and stressful situation.

To my surprise, there was no support or backing from Discogs when I needed it most. Instead, the platform chose to protect the seller, which left me feeling like a victim of their lies and false advertising. Although the seller did offer to refund the records once he received them, I was frustrated to learn that I would be responsible for the cost of returning them, even though I had purchased the items based on a description that was grossly inaccurate.

What's more, the situation didn't improve when I tried to leave negative feedback for a different seller in August of 2021. After paying for a Donna Summer acetate that the seller didn't even have, I found myself wasting both time and money. When I tried to leave appropriate negative feedback to warn others, Discogs removed my comment from the seller's feedback forum. In contrast, negative feedback left for me by the seller was allowed to remain on my own forum, even though I had done nothing wrong.

It's disappointing when a platform that is supposed to promote trust and reliability fails to live up to those standards. Although I had high hopes for Discogs, I now question why anyone would trust this site. As a fellow music collector, I recommend that you proceed with caution when using Discogs and be prepared for disappointing experiences.

As a dedicated user of Discogs over many years, I have come to appreciate the platform for its vast selection of music and reliable sellers. However, I must admit that there are some concerns that I have with regards to the site's practices.

One major issue that I have encountered is the lack of regulation when it comes to shipping practices. Many sellers on the site tend to take advantage of low-cost shipping options such as Media Mail, which often results in delayed or damaged packages. Furthermore, some sellers tack on additional fees to make up for costs incurred, resulting in unfair and unethical practices. I strongly believe that Discogs should step up its regulations and set a threshold for what constitutes fair and honest shipping practices.

Another issue that I have encountered is the poor grading of records by some sellers. It is quite frustrating to receive a record that does not match the description provided, and it is disappointing that Discogs allows these sellers to continue doing business without consequences. I believe that Discogs should be more vigilant in monitoring and sanctioning sellers who make a habit of providing misleading descriptions.

While there are undoubtedly some flaws to Discogs, I have had my fair share of positive experiences with sellers who are honest, fair, and kind. Despite the inconveniences I have faced, I appreciate the vast knowledge base that Discogs offers, making it easy for me to locate different pressings or versions of my favorite artists.

Furthermore, I find it cumbersome to add releases to Discogs manually. It would be great if there was a way to use a scanning application that would automatically populate all necessary information to make the process more accurate and efficient.

Another thing that I believe Discogs would benefit from is regulating scalpers and requiring them to sell items at the suggested retail value. It is frustrating to see some sellers inflate prices to ridiculous levels for media that is only a few years old. Furthermore, requiring sellers to offer clear terms and a standardized template would go a long way towards preventing any misunderstandings or miscommunication.

Finally, I'd love to see Discogs offer additional features such as the ability for sellers to initiate a bundle discount or the ability to counter offers. I find it unfortunate that Discogs charges sellers such high fees while there is still so much room for improvement.

Despite these concerns, I remain committed to using Discogs as a reliable source for music and will continue to support the site as it evolves.

Discogs is a user-built database of music that boasts over 7.8 million recordings and 4.7 million artists, thanks to contributions from more than 317,000 people. As with any online community, Discogs has seen its fair share of conflict, particularly last year when one user's antagonistic behavior sparked a rash of negative comments and retaliatory votes. Many users, both new and long-time, abandoned their accounts due to bullying and unsavory actions from those who reveled in their self-righteousness. Fortunately, reporting of these violators led to their expulsion from the community.

Despite guidelines that promote helpful and polite behavior, intellectual property rights, and respect for new users, there are still incidents of ill-directed comments and trolls. Unfortunately, the underreporting of these incidents means that they often go unnoticed and unresolved. The ongoing discussion desires to bring awareness to groups that promote the resolution of these incidents and develop course corrections for a more healthy and growing community on Discogs.

Unsatisfied users who left Discogs over toxic behavior had their share of tormenters. Some of these users include Amsreddevil, Willow. The. Wisp, and Kaptain_Kopter. Instead of sitting back idly, communities can band together and take a stand to resolve the conflicts that plague the Discogs community.

Discogs is an online marketplace that is home to an incredible selection of music, but the buying experience can be hit or miss. As a frequent buyer on Discogs for six months, I can attest to the frustration and, at times, rage-inducing quality of many of my transactions. The majority of orders I've received have had significant condition issues, despite being listed as Near Mint or Very Good Plus. These issues range from large gauges to filth and grime. The sellers' response to these issues has been disappointing--they typically offer a refund and a small gift to try and placate me, but I've still received subpar records most of the time.

So why do I bother with Discogs at all? The answer is simple: their selection of music is truly fantastic. I use it as a supplemental buying platform to my local record shops and thrift stores. It's frustrating to wade through so much crap, but it's worth it when you get lucky and find something truly great.

My call to action for other Discogs buyers is to hold sellers accountable. Ask them to confirm condition prior to shipping, and if they still provide subpar items, don't be afraid to leave negative feedback. If enough people do this, we could make a real impact and turn the Discogs buying experience around for the better. I am hopeful for this outcome, but if I experience a few more bad transactions, I might have to swear off of Discogs entirely. I am pretty sure that my experiences are similar to a lot of other buyers, and I would be skeptical of anyone who claims that Discogs is all good all the time.

As someone who has used Discogs (discogs.com), I must say that the experience was not always a pleasant one. While the process of buying items on the site is fairly easy and only slightly more complicated than eBay, it is the listing of items for sale that is a huge headache. This process involves a lot of details that are required, and even the slightest error can result in frustrating pop-ups telling you what's wrong and how to correct it. Even worse, there are no actual humans to write to for help or information. Instead, you must rely on reading documents or searching through countless posts on the forum.

Inconsistencies abound on the site, adding to the frustration. For example, one Russian composer required his name to be entered in Cyrillic script, while his English equivalent name was non-existent and could not be entered. But there were multiple other listings with the English version of his name. Additionally, a city needed to be appended to the name of a performing group, but a few days later another editing message arrived telling that the city should not be listed. This counted as "two" faults on the seller's part.

Entering all the necessary information for a new listing can take up to an hour on average. With hundreds of "credits" to list, ranging from sound engineers to solo bassoonists, it's easy to make mistakes that result in correction emails from the site the next day. Too many of these emails can result in a blacklisted situation by the "Contributor Improvement Program," which locks the seller out of doing any more editing or submitting until others "vote" on their submissions. This program is completely ridiculous and a waste of time, as all the seller wants to do is sell something and make a few dollars.

Even deleting my account was a tedious process, which only added to my frustration with the site. While there are other options for buying and selling music, such as eBay and Amazon, both have their own downsides. eBay is timed, while Amazon requires you to create a "store" for $40/month. We need a simpler version of Discogs that isn't so finicky, fussy, exasperating, humiliating, cumbersome, and tedious.

Greetings everyone, I am Mircea Popa from Romania and I recently had a negative experience with Discogs and would like to share it with you all. Firstly, I joined this site three years ago because I wanted to share my collection of Romanian LPs with other enthusiasts who might be interested in buying or selling them. I found the concept of Discogs to be quite intriguing, an online database where collectors and sellers can connect with each other and exchange rare finds. However, earlier this month I received an automatic email from Discogs informing me that I was suspended from submitting new LPs because my submissions had errors and I was placed on the Contributor Improvement Programs (CIP).

I was quite taken aback as I was simply trying to add to their database and help other collectors, but then the ominous demand for a "good plan" to be removed from CIP made me thoroughly suspicious. I couldn't understand how Discogs forced its users to bribe other members to get enough votes to regain the right to submit new LPs. It felt unethical and fraudulent, so I naturally expressed my thoughts on the Discogs forum. But to my surprise, instead of a constructive dialogue, my thread was deleted and my forum account was banned. I had no idea what was happening, much less why my feedback was suddenly horrible when it was 100% positive before this incident occurred.

I tried to contact their staff by filing several complaints, but to no avail. In fact, last Friday, I discovered that my account had been banned from the site, and that my IP address had been flagged. I can’t access my personal messages, email, or order status because I have been entirely locked out of Discogs - a site where I was once a regular buyer with many orders and prompt payments. It is not just an inconvenience at this point; it is a severe breach of my privacy, with the possibility of Discogs using my personal information without my consent and jeopardizing my safety in the future.

In light of this experience, I am convinced that Discogs is little more than an online scam that appears harmless on the surface but is much more malevolent underneath. I wish I had never joined or trusted this site, especially after being penalized for trying to share my collection with others. I want to warn others so they won't suffer the same fate as I have. I know that there are many other serious and trustworthy sites out there for music enthusiasts, and I urge you all to find an alternative to Discogs.

As someone who has spent over $2500 and made 91 purchases on Discogs in the past two years, I have some thoughts on the platform. While I have found some excellent sellers on the site, unfortunately, the majority of sellers do not adhere to the goldmine grading system required of them. In fact, I would say that 65-70% of sellers over-grade records by at least one or two levels, and some even invent their own grading system. Despite the seller agreement requiring adherence to the grading system, Discogs does not enforce this policy, leaving buyers like me frustrated with poor quality purchases that do not match the seller's description.

One major issue with the Discogs platform is the feedback system. Retaliation for negative feedback from sellers is common, leaving buyers feeling afraid to provide honest feedback. In fact, some buyers are now leaving positive feedback with a negative remark just to avoid a negative response from the seller. Additionally, finding a good seller on Discogs is becoming increasingly difficult, with deceptive selling practices becoming more prevalent.

If a problem does occur with a purchase, Discogs offers little support to resolve the issue. For example, I recently received a $48 record that arrived folded up in my mailbox, shipped in a thin, reused piece of cardboard mailer. After contacting the seller, they asked for photos and for me to return the album, but refused to cover return shipping expenses. After several attempts to resolve the issue, including filing a PayPal dispute and contacting Discogs support, I was finally able to get my refund, but only after being forced to pay an additional $50 in shipping fees.

Overall, while Discogs can be a useful platform for collectors, the grading system and feedback system leave much to be desired. If you are a collector who cares deeply about the quality and condition of your records, I would recommend avoiding Discogs altogether. If you do choose to use the platform, be prepared to navigate a complicated feedback system and carefully scrutinize sellers before making a purchase.

Discogs, a website that allows users to buy and sell records, CDs, and other physical music media, has been the subject of a negative review from a former buyer. The reviewer claims to have spent thousands of dollars on the site over the years, but encountered issues with the "support staff" when trying to resolve problems with sellers. According to the reviewer, the staff always took the seller's side and made excuses for their behavior instead of helping the buyer. The situation came to a head recently, when the reviewer was suspended from the site for what they claim was no reason at all.

The reviewer goes on to allege that Discogs "doesn't care one iota about paying customers," and that the site rewards dishonest sellers while punishing honest buyers. They describe an experience in which they reported a problem, only to be suspended for "harassment" when they followed up with questions. The reviewer argues that they were simply trying to protect their money, and that they had every right to ask questions about their purchases. They suggest that the support staff at Discogs are the worst they have ever encountered, and that the site bullies buyers by trying to tell them what to do with their money.

The reviewer claims that 99% of the sellers they dealt with on the site had no problems with their business practices, but that Discogs staff punished them for being honest buyers. They describe a situation in which they were ripped off by a seller who lied about the condition of a CD, and claim that Discogs did nothing to help them when they reported it. The reviewer also alleges that the site's support staff deleted their requests for help, suspended them for no reason, and eventually banned them from the site.

The negative review concludes with a warning to potential buyers: "DO NOT EVER EVER EVER EVER buy on Discogs.Com as the second you have ANY issues they will turn their backs on you, take the sellers' side and threaten you to stay in line and not bother them or ask any questions." The reviewer encourages anyone who empathizes with their situation to reach out to them for advice on how to remedy the situation.

While it is important to take negative reviews with a grain of salt, this review highlights some potential issues with Discogs' customer service. Buyers who encounter problems on the site may want to be cautious and document any interactions with support staff in case of disputes.

Discogs is a website that has received some negative attention recently, with many people finding it challenging to join the site. Some individuals have reported having their accounts rejected for seemingly no reason, with the response from the site's administrators being that their accounts are "associated" with someone who caused problems in the past. This is a frustrating situation, particularly for those who are legitimate and trustworthy people working within the industry. It has left many visitors feeling as though they are being unfairly targeted, which is simply unacceptable.

Those who do manage to sign up to the site often find themselves at the mercy of a complicated set of rules and guidelines, which can be difficult to follow correctly. Administrators and long-time members are quick to pounce on any mistakes, chastising and belittling those who don't get things right the first time. Contributing to the site is a strenuous process, with users required to input a vast amount of detailed information about each record or CD they add. Even the slightest mistake can result in a barrage of criticism and abuse from those in charge.

The members running the website are also known for their hostility and lack of empathy towards users, with many reportedly being attacked for even the smallest of mistakes. In addition, their customer service is severely lacking, with users often having to go through an extra layer of security just to get in touch with someone who can help them out.

Selling on the site is also a headache, with buyer fees taking up almost 50% of what you make as a seller. Additionally, Discogs requires sellers to pay VAT in other countries such as Australia or Germany, which isn't the norm for most online marketplaces. This means that selling on the site is not financially viable for many sellers, who are instead left frustrated and out of pocket.

Another issue with Discogs is that many of the items listed for sale are outrageously overpriced and undergraded. Some sellers are charging exorbitant amounts for items that are damaged or in poor condition, making it impossible for buyers to know what they're getting for their money. Additionally, some long-time members have a particularly arrogant attitude, thinking that they know everything and are not open to constructive criticism or correction.

Overall, Discogs is a frustrating and disappointing site for many users, who feel as though they are not being treated fairly or given the support they need. While the site has a vast amount of useful information and a well-organized database of records and CDs, its hostile user base and complicated rules and guidelines make it a less-than-ideal destination for those looking to buy or sell music online.

Discogs is a website that functions as a marketplace where people can find and purchase rare vinyl records from vendors all over the world. Unfortunately, my experience with this site was nothing short of a nightmare. I ordered a rare, limited edition vinyl record from a seller in China for $40, which came with an additional shipping charge of $20. Although this seemed steep, I had no experience ordering from China and thought it was my only option.

The record took more than a month and a half to arrive, during which time I sent multiple emails to the seller, who went by the name "chaorenguoguo." They gave me a tracking number from an unknown Chinese shipper, which raised red flags for me. When the record finally arrived, the packaging was severely damaged, and both records were warped and bent. When I complained to the seller, they asked me to send the damaged record back to them for a refund. However, the cost of shipping the record back to China with tracking was a staggering $62, a sum that was more than the initial purchase price.

When I reached back out to the seller, they insisted that I must pay the shipping cost, which I refused. Unfortunately, due to PayPal's 45-day window for filing a dispute, I was no longer able to escalate the issue with them. The seller then became increasingly aggressive, insisting that I pay the shipping cost for the return. This situation left me feeling cheated and helpless, especially since I was the victim of a faulty product and poor customer service.

Throughout this ordeal, I contacted Discogs, who refused to do anything to help me. Despite their stated policy that sellers must honor all returns and comply with full refunds, they offered no assistance in mediating a solution between myself and the vendor. Nor did they take steps to suspend the seller's account when it became clear that they were acting in bad faith.

In the end, I was left with only broken records and out over $60, all because of a shady seller who charged exorbitant shipping fees and refused to take responsibility for their actions. I would not recommend anyone conduct business through Discogs or PayPal based on my experience and suggest that others avoid these sites completely. If you have suffered a similar experience, I would be interested in participating in a class-action suit against these sites and their vendors. It's time for them to be held accountable for their terrible customer service, indifferent attitudes, and outright fraud. No one should be subjected to this kind of treatment when trying to purchase a rare and beloved item like a vinyl record.

This place is one of the worst places you could ever try to sign up for. I've had a few friends recently denied to join the site because they claim their accounts are "associated" with someone else's that caused problems. How in the hell do they know that? These are personal friends and legit people who work in the industry... and this is their first time signing up. They were rejected flat out. I mean what the hell is that? I've been a member of the site in the past and the people who are associated with the site are nasty, hostile and unaccommodating to anyone personal needs. To get in touch with them requires an extra layer of security that shouldn't be required... this isn't Amazon whose customer service is light years better. At least, they can resolve problems or answer questions the same day, not whenever they feel like it like this place does. Adding to the matter, is their super complicated set of rules and guidelines that read like Secret Service text book and that if you don't follow correctly, you get attacked on all sides by these hostile trolls. To contribute to the site, is very complicated and difficult because you try to put all the information of a CD or record and if you miss one piece of information or you put the wrong one, basically you get attacked not only by the administrators, but also those "priviledged" and "biased" long time members who think they're always right. These are the same jerks that if you try to correct or fix one of their listings, you get into a major fight with and the one who gets in trouble is you because they prefer to have these members with "Rank Vote Points" that feel are their best people who think they know everything when their listings and databases are still filled with serious errors and alot of misinformation that needs to be fixed and corrected properly. These people are relentless and do not stop attacking you until you do it the way they want you to do it, when you're merely trying to correct a situation they started in the first place. To deal with these people is a frustrating and excruciating. Their site is fancy looking but the quality is not there. This also applies to selling on the site which is also a major headache with buyer fees that practically almost take up 50% of what you make and on top of that, they want you to pay another countries' taxes like Australia or Germany for example. VAT they call it which is not right that the seller should assume those taxes unlike eBay or Amazon where the buyer is the one assuming the Taxes. So that makes a very small piece of the pie for selling there. Also, many items are outrageously overpriced and undergraded. I contacted a seller who had a CD i was interested in it and asked him why the condition is what you stated. He reluctantly stated that the condition was poor because the booklet was damaged (pages stuck together) and the CD had marks from the booklet and a few scratches. YET, this seller has the CD priced at 100 dollars! 100 Dollars for a CD that while rare, most would donate to Goodwill because of the poor condition. When I asked him if he would take half of what he was asking for and stated that the would take 20 dollars off and then came an insulting remark which was "... if you want a better conditioned CD, then buy the next one available on the site". Just because a CD is rare or out of print, doesn't mean a person is going to buy it for that price especially in that condition. There are other sellers are who are just plain rude and unpleasant just like the people that run the place as well as their contributors like a member who calls himself "steve dot fletcher" who thinks he's king of the world and that no one has the right to correct his contributions. If you don't people to fix your mistakes, then post correctly. This attitude is condoned highly on this site and it is that disgusting attitude makes it harder to want to be on it. If they want the site make public, but private and have people who have been their longer put in the information, like sites like AllMusic for example, then do it. Not jerk people around and mistreat them. These people go as far as to threaten you in everyway possible in a hostile manner. That way, people can see the information properly and no problems. Instead they trick you into joining and then you get attacked for just about everything including the pictures you upload or putting information that you know is correct. This site is not the Best IN THE WEB or the BOMB. My post isn't about people getting scammed or ripped off, which happens on a regular basis there too. They're not protecting you from anything, they're more worried about the percentage of the sale they're getting. Plain and Simple. These two posters are hiding the real truths about the site and it is really pathetic. [censored]s! You can't cover up for people who are hostile and act like a bunch of old trolls because they think they're king of the world. I hope that one day the site is taken over by a more friendly group of developers and this garbage thrown out. They're only worth attention as a database despite all its errors but for everything, there isn't anything there that you couldn't find somewhere else with better customer service and prices. Discogs is a wasteland for those have been there from the beginning and pissed their territory for others not to be apart of. If they let you join that is. I'm glad my friends didn't join, it's a waste of time and energy on people who aren't worth five minutes of your time or for that matter your life. Anyone who tries to defend them, is just another old troll who's been there too long and deserves to go down with the ship.

I have a complaint about the false information provided by Discogs.com regarding their contact details. The phone number and address they have provided are incorrect, or at least do not match the official documents they sent me for billing purposes. Both my invoice and PayPal receipts (which I have attached) contain incorrect contact information. I requested this information from Discogs, but they did not provide it accurately. I also received an email from a customer service representative who stated a different contact address than the one on my monthly invoices. Additionally, another local business, DraftingPortland.com, has been using the old phone number that Discogs previously had for almost 2 years. It seems suspicious to me that Discogs has changed their phone number but still includes the old number on recent invoices.

I have not received a response from Discogs and I will not give up seeking justice for the wrongdoing of a Discogs employee named Brent G. I was banned from selling on Discogs after six months of selling with a 100% buyer and seller rating, without any given reason. The email informing me of the ban came from their [protected]@discogs.com address and was signed by a user named 'Diognes the Fox', who also goes by the name Brent. I was completely banned from the site without any explanation, despite repeatedly asking for the reason. Brent sent me the same copy and paste email about how I violated the terms of service (TOS), but did not provide any specifics (because there aren't any). I have been unable to contact anyone else in the company to complain about this one person who banned sellers. I did nothing wrong, and since COVID-19 hit, selling records has been my only source of income. Now, this one person has prevented me from doing that for no reason, causing me constant mental anguish as I have no source of income. If this issue is not resolved, I will seek legal assistance to sue for damages.

I purchased a record in March with Discogs. I was advised by the seller that there were shipping restrictions due to covid. I found that odd as I ordered another record from Germany precisely the same time as the other record. It arrived with no problems, just a little delayed. I had sent the seller numerous messages with no response. I asked Discogs to step in, which eventually prompted a response from the seller. When asked to step in, it is done so automatically with a pre-generated email and message that gets sent to the buyer. There is no human interaction with a Discogs ambassador. The seller response was vague and he advised he would attempt to redeliver. Another month passes and still no update. There was no disclaimer on a delay and I have received a few shipments from U.K., France, Germany, with in the last couple weeks with no problems. The reason I am upset with Discogs is, EVERY reselling website provides a deadline for the seller to send the item to the consumer within the given timeframe. If the seller does not comply, the listing may be removed followed by the issuance of a refund. With Discogs, it doesn’t appear they have these regulations, internal auditing, or monitoring of these sort of transactions where it clearly displays funds had been exchanged and almost three months later, I am still with out my package. They don’t seem to support consumers by any means. I understand that covid has placed a halt on many services, but there are ways around this. There has been no communication, no disclaimers, no assistance with this matter. I have reported this seller twice due to failure for response. At that point, shouldn’t Discogs feel obligated to intervene?

Unfortunately, my experience with Discogs has been negative. Despite being a popular platform for music lovers, I have had to confront an extremely hostile support service and employees who seem to have a complete disregard for their customers and artists! It is a shame that such a respected platform can be so toxic towards people who care about music and want to engage in discussions, ask questions or report issues.

I have found that the support service is indifferent to complaints, unable to provide satisfactory solutions and instead, they answer queries with nonsense, which only exacerbates the problem. They also lack a telephone line, which is very inconvenient for customers who need immediate assistance. As a result, I have ended up feeling disrespected and ignored.

Moreover, the website has systemic issues related to discrimination that has been reported by several customers. My experience has reflected that such issues are tolerated and no effort is made to resolve them. The platform offers no means of complaining about any issues and this is unacceptable.

In my opinion, other websites that show real respect for customers and artists should be given an opportunity to provide their services. I think that boycotting Discogs would be the best course of action until there is a positive change. I feel that their approach is narrow-minded, purely materialistic and conservative, and it is time to move on to something better.

Furthermore, I believe the company is a threat to democracy through their unwillingness to promote diversity and inclusivity. Their attempt to impose the legal defects of one country onto the world is misguided, and it is a serious roadblock to our society's progress. As a music lover, I believe that it is crucial to promote a culture of respect, tolerance and inclusivity. Sadly, I do not see these values reflected in Discogs.

In summary, my experience with Discogs has been one of disappointment. It is imperative that the company address its policies and systemic issues related to discrimination. Otherwise, it risks losing customers and becoming obsolete in today's world of music lovers. I hope they make meaningful changes to their approach and become a platform that values its customers, artists and the principles of democracy.

As an avid record collector, I was excited to stumble upon Discogs in February of 2019 as it offered a vast selection of vinyl records from various sellers. I purchased two records from a seller who boasted that both records played great. However, when I received the records, I found that one of them had so many skips and jumps that I couldn't even get through the first track on either side.

As this was the first time I had used a credit card for payment, I did not realize that PayPal would have covered return shipping costs. Unfortunately, this meant that I was responsible for returning the faulty record to the seller. I immediately informed Discogs of the situation, however, to my dismay, I found that they fully sided with the seller, leaving me feeling helpless.

It has been a very stressful experience for me as a buyer to have received such a defective product and not have any backing or support from Discogs. Despite the seller offering to refund my money once I returned the records, I found it unjustified that I was expected to pay for return shipping for a product that was falsely advertised to begin with.

It seems that there is no real accountability for sellers on Discogs, as they are free to advertise whatever they wish, and buyers are left at their mercy. I strongly disagree with this business model and believe that buyers should not suffer the consequences of deceitful sellers. After exhausting all avenues of recourse with Discogs, I have filed a complaint with the Attorney General of Oregon. As a buyer, I hope to see changes that provide protection against false advertising and offer support for cases similar to my own.

Discogs is a website that has somewhat of a mixed reputation among online collectors. While the site offers users a platform to catalogue their music collections and buy and sell rare and limited edition items, some users have reported negative experiences with the site's community members and management team.

One major issue that some users have had with Discogs is the attitude of existing members towards new users. Rather than welcoming new users and helping them navigate the site, some Discogs members have been accused of bullying and retaliating against new members. This is certainly not the kind of environment that any new user wants to be a part of, and can be a major turn-off for those who are looking for a supportive community in which to share their passion for music.

However, it is worth noting that some users have reported a better experience when using Discogs as a platform to buy and sell merchandise. While the management team does not offer much in the way of one-on-one contact, some users have been able to find rare and hard-to-find items through the site. This is a definite plus for those who are serious about building their collections.

On the other hand, some users have criticized Discogs for being too focused on making money rather than providing a pleasant experience for new users. While this is a common criticism of many commercial websites, it is something to keep in mind if you are considering using Discogs to catalogue your own collection or buy and sell items.

In the end, whether or not to use Discogs is a personal decision. While the site does offer some unique benefits for collectors, its negative community reputation may be a drawback for some users. If you are looking for a more supportive and welcoming community to share your love of music with, it may be worth exploring other options. However, if you are primarily focused on finding rare or limited items to add to your collection, Discogs may be worth a closer look. Ultimately, it is up to you to decide whether Discogs is the right choice for your needs.

My experience with Discogs was a complete nightmare from the very beginning. I attempted to create an account, but never received the verification email, leaving me waiting for weeks. When I tried resetting my password, I did receive an email, but it didn't work. So, I reached out to customer support to see if they could help me out.

However, I soon found out that their customer service was extremely unhelpful. They informed me that there was no account associated with the email address I had used. Even though their password reset email had worked, I was still being told that no account existed. This was incredibly frustrating.

I then followed their support team's suggestion and tried creating a new account, only to face the same situation again. When I reached out to customer support once more, I was told that my account was detected by their anti-abuse system as being connected to a previously closed account. I was expected to provide information about this account, but I had no idea what they were talking about.

Despite my repeated attempts to explain that I share an IP address with thousands of people at a university and have no knowledge of any other accounts, the customer service team refused to help. They were dismissive and uninterested in my concerns. In fact, when I used the word "crap" in a message while feeling flustered by their continued harassment, they scolded me and deleted my ticket.

Since then, I have tried several times to create an account, but to no avail. Whether I use different browsers, IP addresses, or anything else, their tracking system seems to have permanently banned me from their service.

Frankly, with customer support this adversarial, I would never trust Discogs with my money. Their total lack of willingness to work with customers and their unhelpful policies only serve to cause headaches and frustration.

In my experience using Discogs, I have found it to be a reliable platform for buying and selling music over the course of seven years with virtually no problems. Of course, I do exercise caution by checking feedback ratios and established sales histories of sellers, and I always use Paypal for added security. Out of 150 purchases, I have only been unhappy with two and returned one, which is a testament to the quality of sellers on the platform.

However, I do understand that there are bad sellers that exist on any site. As a seller myself with over 1700 positive feedback ratings, I have come across a small handful of buyers who were super suspicious solely because I sell on Discogs. Although three individuals gave negative feedback due to an issue with the postal service instead of the record, I made sure to provide a full refund in accordance with the Paypal seller agreement. I take pride in my positive rating as it reflects my honesty and integrity as a seller.

What's frustrating about Discogs is its database system, which is open for anyone to edit. It's not uncommon for someone to come and sabotage a release by changing information from CD to LP or original to reissue, and sometimes no one notices until a copy of that record is sold or purchased. This is a definite downside to the platform, and it's why I give it a three-star rating.

In summary, I would recommend Discogs for buying and selling music, but with caution and the understanding that it is an open market for third-party sellers. With due diligence, there should be few problems.

When it comes to buying vinyl records, I've found that Discogs can be quite frustrating. One issue I've encountered is that many items are listed with no shipping price, meaning that you have to order the item and then wait for an invoice before you can know how much shipping will cost. This can be inconvenient and time-consuming.

But that's not the worst part. The first time I ordered a record from Discogs, I thought I had paid for it successfully, but it turned out that I had accidentally paid twice. This has never happened to me on any other site before. On eBay, for example, you would be notified if you had already paid for an item. It's ridiculous that you can accidentally pay for an item twice on Discogs.

I decided to give Discogs another chance, hoping that the payment issue was just a one-time fluke. Unfortunately, I was wrong. I paid for a record and a few hours later received an invoice even though I had already paid. The site is extremely confusing and not at all user-friendly. I'm not sure if I can trust Discogs with my money if I can't even figure out what's happening with my orders.

On top of all this, there are no pictures of the actual item you're buying. You just have to trust that the seller is being honest when they say the item is in excellent condition. This can be frustrating if you're a collector who wants to see the condition of the item before purchasing it.

Lastly, I must mention the terrible experience I had on the Discogs forum. When I asked a question about an issue I was having on the site, I received rude replies from other users, one of whom implied that I was an idiot who couldn't use a computer. I was shocked and disappointed by this unprofessional behavior. I had only offered a criticism of the website, not of any of the members, and I don't appreciate being insulted for asking a question.

In conclusion, while Discogs does offer a wide selection of vinyl records, the site is plagued by confusing policies, payment issues, lack of item pictures, and rude forum users. It's not worth the time and frustration to use this site, and I will likely be deleting my account soon.

My experience with Discogs has been nothing short of disappointing and frustrating. I feel compelled to share my story and warn others of the suboptimal customer service that I received.

To begin with, let’s start with the marketplace. I found it to be a complete joke. The sellers seemed to get away with anything and everything, and when I tried to leave negative feedback regarding my experiences, the staff removed it without any valid reason. This pattern persisted for over two years, and the staff never once gave me a satisfactory explanation for their behavior. I felt completely helpless and hopeless, with no recourse to address my concerns.

Naturally, this treatment left me feeling indignant and outraged, and I lashed out at the staff. They deserved every profanity-ridden insult that I threw their way. However, instead of trying to rectify the situation, they chose to retaliate by blocking access to everything. While this block didn’t pose much of a problem for me, I found their behavior to be childish and immature.

To this day, even on a brand new account, my experience is no better. It seems that they’ve taken it upon themselves to relentlessly spy on my network activity and block every new account and IP address that I create. This behavior is pathetic and despicable. They’ve been doing this for weeks, and it makes them look desperate and empty.

Moreover, I recently discovered that they removed hundreds of negative feedback from a seller, which only adds insult to injury. The feedback system is clearly a joke as it serves no purpose other than to mislead customers.

To summarize, Discogs is a website that I would not recommend to anyone. The marketplace is corrupt, and the feedback system is misleading. The customer support is non-existent and does not cater to the needs of the users. I would advise potential customers to steer clear of this platform.

Discogs is a popular website that some may think of using if they are a professional or collector looking to expand their music collection. However, caution should be exercised before using this platform as it has numerous drawbacks that may outweigh any benefits.

One major issue with Discogs is the inaccuracy of its album descriptions. Instead of being compiled by industry professionals, they are written by anyone who registers on the site. This includes users with no experience or knowledge in the music industry, which leads to many nonsensical descriptions on the platform. If you are a collector or professional in the industry, relying on this information could lead to costly mistakes and misunderstandings.

Another significant risk with using Discogs is highlighted in its purchasing process. Many users have reported being scammed or encountering problems with the seller, such as material not being shipped or received while being charged. The website offers little to no protection for buyers faced with such occurrences, which can result in significant financial losses. Without any assistance from Discogs, there is an inherent risk involved in using the site to purchase material.

If you want to guarantee safe and accurate information about music albums, it's best to approach an industry expert who can guide you through the process. Also, it's highly recommended to use websites that offer buyer protection to avoid any potential financial risks.

In conclusion, while Discogs may appear to be a platform that can offer benefits to those looking to expand their collections, it's crucial to be aware of the significant risks it poses. The site is full of inaccuracies in its descriptions, and there is no protection offered to buyers, making it a less reliable and safe option for music lovers and professionals alike. Therefore, it's best to avoid Discogs altogether and opt for more trustworthy and secure alternatives.

I recently had an experience with discogs.com that I cannot help but express my disappointment with. I submitted a new record to the site, but it appears that I made some mistake in the process. Before I knew it, I received an automatic ban from contributing to the site, which came as quite a surprise to me. I immediately turned to the forums to seek help from fellow members. While some users were kind enough to point out where I went wrong, not everyone seemed to be as helpful. I complained about the ban on the forum and, as a result, was banned from the forums as well.

Despite this, I continued to sell records on the platform, focusing solely on ensuring that I maintained a 100% buyer and seller rating. I woke up one day to find that my account on discogs.com had been banned without any prior warning. I reached out to the support team, but received only a standard, copy-and-paste response from someone named Diognes the Fox. I asked for specific reasons for my ban and if anything could be done to remedy the situation. However, I received nothing but the same response, time and again: management had determined that my account violated multiple guidelines, and the ban was therefore final.

The reality of the situation was that I was now locked out of my account, including any pending orders, tracking numbers, and correspondence with buyers, as well. Despite my initial shock and frustration, I thought it important to gather some information about Discogs as a company. The CEO, Kevin Lewandowski, was not difficult to find, and neither was the company's phone number.

I urge anyone who has been in the same situation as me to bombard the company with phone calls until they receive the answers they deserve. I, for one, am going to start calling the company multiple times a day and leaving multiple messages. And, as I do, I will also be reading all reviews of their company so I can relay these messages directly to the CEO, if necessary. Ultimately, it is essential that Discogs takes more responsibility for the experiences of its users, especially those who have been loyal contributors to its community for years.

I would like to start off by thanking Discogs for responding to my original comment. At first, I was unsure if the company was going to acknowledge my concerns, especially since my review was reported for an infraction of TrustPilot guidelines. However, I am glad to see that they responded and have apologized for any unintentional wrongdoing.

I did want to address something mentioned in the response - that this issue with my son-in-law's account has been ongoing for several years and has still not been resolved. I appreciate the apology, but it is disheartening to hear that this has been a recurring issue. I would like to see Discogs follow through on their promise to better interact and communicate with a diverse group of individuals, and to reactivate my son-in-law's account.

As of my last conversation with him, the accounts are still suspended and nothing has changed. I am disappointed to hear that, despite Discogs' promise to resolve the issue, my son-in-law's database access has not been restored.

Additionally, I have been in contact with Discogs Leadership and was disappointed to hear that one of their team members, Nik, responded as if he had no knowledge of the problem, even though my son-in-law's account was still blocked. This blatant lie is unacceptable and raises concerns about the company's approach to resolving customer complaints.

I would like to remind Discogs that discrimination is not acceptable, and that they should be taking this issue seriously. The "See Something - Say Something" movement promoted by the Department of Homeland Security should be taken into consideration, and I urge the company to make a fair resolution to this problem.

Overall, I appreciate Discogs' response to my comment, but I would like to see them follow through on their promises and take this issue seriously. I am available through email or phone if needed, and I hope to see a resolution soon.