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Discover Bank / Discover Financial Services

Discover Bank / Discover Financial Services review: Identity theft and fraud

R
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6:42 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

I have been trying to resolve Identity Theft and fraudulent billing by Discover since 12/22/21.

I had an account with Verizon cell until December 22/2021, automatic billing.

12/22/21 I changed my service to TMobil.

March of 2022 I received billings from Discover for Straight Talk.

I had no account with Straight Talk. I stopped using my Discover card.

I called numerous times to Discover for this fraudulent billing. I asked each time for a refund. No refund was issued. Discover opened an investigation and concluded there was no fraud, for me to call straight talk which I did, they denied billing me. I had stopped using my Discover card.

I went to the Verizon store in Kissimmee, FL where my account was until 12/22/21. Only Verizon had my personal information. They denied that they had anything to do with giving my personal information to Straight talk. I have to report this fraud to Corporate management. I went to Corporate and filed a report there. Management told me Verizon has nothing to do with straight talk, they only use Verizon's tower. I was advised to close my Discover account and report this fraud and theft to the credit bureau, which I did. I had stopped Discover. Each billing I called Discover and reported fraud. Now Discover is threatening me with charge off and to make a payment program.

Claimed loss: $ 1,186.00

Desired outcome: All fraudulent billings refunded, from 12/22/2021 to date, account cleared to -0-a letter to all credit bureau's with a statement that identity theft has been committed. And a copy to me.

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  1. Discover Bank / Discover Financial Services Contacts

  2. Discover Bank / Discover Financial Services phone numbers
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  3. Discover Bank / Discover Financial Services emails
  4. Discover Bank / Discover Financial Services address
    502 E Market St, Greenwood, Delaware, DE19950, United States
  5. Discover Bank / Discover Financial Services social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 17, 2024
  7. View all Discover Bank / Discover Financial Services contacts
Discover Bank / Discover Financial Services Category
Discover Bank / Discover Financial Services is ranked 3 among 104 companies in the Credit Cards category