Discover Books
reviews and complaints

As a college student, one of the things I always look forward to is finally being able to let go of my old textbooks and make some extra cash in the process. So, when I stumbled upon Discover Books, LLC (discoverbooks.com), I thought it was the perfect opportunity to unload my old books and earn some cash.

Unfortunately, my experience with this company was far from pleasant. After sending in my books, I was shocked to receive no payment at all. I immediately reached out to their support team, only to find out that no one was available to take my call. It wasn't until a few days later that someone finally responded to my inquiry, but their response left me even more confused and frustrated.

The support team claimed that they couldn't pay me for my books, but they couldn't provide me with an explanation as to why. My books were in great condition, and I couldn't understand why they wouldn't accept them. Frustrated and feeling scammed, I asked them to send my books back to me, but they refused.

I even offered to pay for the shipping costs myself, but they told me that my books had already been recycled. I felt like I had been taken advantage of by a professional scammer organization, and I wouldn't recommend Discover Books to anyone looking to sell their old books.

Overall, my experience with Discover Books was a complete nightmare. As someone who relies on honest and trustworthy companies to conduct business with, it's safe to say that I won't be using their services again, and I strongly advise others to do the same.

After having dealt with Discover Books, LLC (discoverbooks.com), it is my regret to inform fellow consumers that I had an incredibly negative experience with this online merchant. To put it simply, their delivery of merchandise was defective, and when I reached out to express my disappointment, it seemed as though they did not take my complaint seriously.

Not only was it challenging to receive a refund for the inadequate product that I received, but I found that the process was convoluted and unnecessarily complex. Initially, the representatives from Discover Books expressed regret for delivering a faulty item. However, soon after pointing out the defects, it was clear that they aimed to make my life as difficult as possible in getting a refund.

To receive a refund, I was required to provide multiple sets of photographs to show that the merchandise was indeed defective. Unfortunately, every time I received an email in response to my inquiries, it felt as if the representative who answered was only half-reading my previous emails. Instead of addressing my initial concerns, some representatives strayed from finding a resolution, and even advised me to merely donate the faulty item.

It was impossible to get a straightforward answer regarding the processing of the refund, and I felt as though each interaction with a representative of Discover Books was as frustrating and wasted my precious time and energy. Based on my experience, I believe that this company is amongst the worst online merchants to deal with, and I strongly urge other consumers to avoid them at all costs.

It is unacceptable that a business engages a consumer in such a disrespectful and time-consuming manner. It is unclear whether they are simply dishonest or if the company hires people who are intellectually inept. My advice is to steer clear of this online merchant, and if you do choose to work with them, be prepared for the worst experience of your life.

So, I came across a small online bookstore, Discover Books LLC, that I thought would be a lovely alternative to the all-powerful Amazon. Unfortunately, my experience was far from ideal. I had been on the hunt for a specific book that I was unable to locate elsewhere, and Discover Books had it in stock. Excitedly, I placed my order and eagerly awaited its arrival, but unfortunately, it never made it to my doorstep. I was disappointed and frustrated, and when I reached out to customer service for answers, they couldn't provide me with any insight on where my package had gone. I was left questioning how they could not offer tracking services or ensure successful delivery to customers outside of the US. Even their partner outside of the US couldn't provide any information, leaving me feeling quite dissatisfied.

I find it highly unprofessional for a business not to have an adequate system in place to track shipping and ensure customer satisfaction. It's evident that their business model is designed for convenience on their end, rather than prioritizing their customer's satisfaction. While their customer service representative, Shannon, was kind and apologetic, it only went so far in satisfying me. The whole situation left me feeling like I was simply left in the lurch, with no resolution in sight.

In conclusion, I cannot recommend Discover Books LLC based on my personal experience. While I did appreciate their seemingly vast book selection, the lack of competent delivery and tracking services is a significant drawback. It's unfortunate that a small business like Discover Books LLC couldn't provide a better experience for their customers, leaving me with no choice but to continue my search elsewhere.

I recently had the opportunity to shop with Discover Books, LLC via their website, discoverbooks.com, and wanted to share my experience with other potential buyers. I must say, I was disappointed with the overall buying process.

Upon making my purchase, I received a confirmation email with my order details and a USPS tracking number. Excitedly, I went to check the status of my package, only to be met with a status update that showed my package was "Shipment Received by the Postal Office in a different state, but the Package Acceptance was pending" and listed an out-of-state USPS post office.

I immediately reached out to customer service via email, but unfortunately, the email address provided by Discover Books was incorrect, and my emails were returned undeliverable. I felt frustrated and out of options, unsure when I could expect my package to arrive.

Slightly desperate, I decided to call my local post office to see if they had received any updates or had any information about my purchase. They informed me that they had yet to receive the package and suggested I continue to wait patiently.

To this day, I still have not received the book I ordered from Discover Books. While I understand that delays and setbacks can occur during the shipping and delivery process, I was disappointed with the lack of communication and support provided by Discover Books.

In conclusion, while the idea of purchasing from Discover Books is intriguing and the prices are competitive, the experience I had with my purchase was subpar. It's a shame that I cannot speak to the quality of the product itself, as I never received it. I hope that Discover Books can address their customer service and communication issues in the future to ensure a better shopping experience for their customers.

As a grandparent, I was excited to order two books for my grandson to enjoy during the Christmas season, even if they were used. Discover Books, LLC (discoverbooks.com) was the only place I could find them, so I decided to take a chance. While the price of $29 for both books was a bit steep, I was still happy to find the books. However, my excitement soon turned to disappointment when one of the books arrived with a deep cut across the top of its pages. Needless to say, the book was unreadable and completely ruined.

I was shocked and left feeling very irritated. I tried to get in touch with the company to sort things out, but was dismayed to find that no one was available to help me. In desperation, I reached out to my credit card company to file a dispute. Unfortunately, Discover Books replied to my credit card company stating that the books had been delivered in perfect condition. I was absolutely appalled by their lack of professionalism and integrity.

Based on my negative experience with Discover Books, I urge other consumers to avoid ordering from this company. I was extremely let down by their poor customer service and outright dishonesty. I hope that other potential customers will learn from my misfortune and choose to shop elsewhere for their reading materials.

Discover Books, LLC is a reliable online retailer for all kinds of books, both new and used. However, some customers have reported issues with their order shipments, which can be frustrating. One recurring complaint is regarding difficulties logging into their account to track their package, despite receiving a confirmation email for their purchase. Upon requesting password resets, some customers reported not receiving any email from the company.

Despite these login issues, some positive reviews tout that their packages were delivered in a timely manner and in good condition. However, there are instances where the shipment status indicated "acceptance pending", and it wasn't until users reached out to customer service that they were given a new delivery date. In some cases, customers have reported waiting three weeks and two delivery dates to receive their package with no success.

Upon further investigation, some customers discovered that their packages were being shipped from a third-party shipper, which caused delays and confusion for both the customer and their local post office. Despite the hiccup, customer service representatives were able to provide a full refund promptly.

Overall, Discover Books, LLC has a diverse selection and affordable prices for book lovers, but improvements in communication and timely shipments may be necessary to enhance the customer experience.

Discover Books, LLC (discoverbooks.com) is an exceptional company that I highly recommend to all book lovers! I have placed two different orders with them and each experience has been nothing short of amazing. One thing that stands out about this company is the accuracy of their descriptions. Every book I have ordered has been described accurately, allowing me to make informed decisions on my purchases.

Shipping is free within the USA and the orders arrived fairly quickly via the US Postal Service, which is a huge plus. Additionally, I'm extremely impressed with the shipping packaging used to protect the books. It's clear that Discover Books, LLC takes great care in ensuring that each book arrives in a pristine condition.

The books themselves are of high quality and reasonably priced. Despite their excellent condition, a handful of the books had previously been library books, a fact which was noted in their condition ratings. However, there was no damage to these books aside from the library labels and bar codes.

Discover Books' selection is fantastic, with hard-to-find books available for purchase. All orders are shipped quickly and accurately. I'm so impressed and satisfied with Discoverbooks.com that I've already decided to order more books from this company. Trust me, they are the best of the best!

As someone who has been an avid reader for years, I can tell you that finding a reliable source for purchasing books can be a challenge. Recently, I stumbled upon Discover Books, LLC and decided to give them a try. Unfortunately, my experience with this company has left much to be desired.

First and foremost, the books I received were in incredibly poor condition. I have a particular interest in books from the early 80s to mid-90s and was excited to find that Discover Books sold many of the titles I was looking for. However, each and every book I received was in such poor condition that it was almost unusable. The spine of one book was so creased that you couldn't even make out the title information, and another had chunks missing from the back cover. This would have been fine if Discover Books had been honest about the condition of the books they were selling, but they were not.

Despite the poor quality of the books, Discover Books and their affiliates consistently rated them as "very good" and charged accordingly. This was incredibly frustrating, as I felt like I had been taken advantage of. To make matters worse, Discover Books has several affiliated fronts that can make it difficult to spot them. While I have a working list of the store front names that they use, the most reliable way to identify them is to check the seller's details on Amazon. When you click on the dealer's name, you'll be brought to their "about page," where you can find their name and details. Discover Books affiliates have the "Discover Books" logo just to the left.

In conclusion, I would not recommend Discover Books as a reliable source for purchasing books. While they have an extensive selection, the poor quality of their inventory and their dishonest descriptions make them a risky choice for anyone looking to add to their personal library.

Upon my recent experience, I must say that Discover Books, LLC (also known as Piggy Book) is not to be trusted. Even though they maintain high ratings according to some sites, my personal experience with them was nothing short of dishonest. I have bought and sold books with numerous online stores and buy back places in the past, but this company's practices were outright deceitful.

To paint a clearer picture, Discover Books, LLC allegedly stole my book and refused to pay me. Despite me providing evidence of the book I sent with the correct ISBN number, the company denied ever receiving it. When pushed further, they changed their story, this time claiming that they received an incorrect item. I even requested proof of how the book magically transformed in transit so that I may submit a claim to the USPS. However, the customer service team could not produce any evidence and feigned helplessness by stating that they discard everything at the end of each day.

Given the evidence, I feel compelled to warn other potential customers to tread cautiously and perform their due diligence before engaging with this company. I highly recommend looking up reviews on their yelp and Reddit forums, as these sources may provide candid feedback. In my opinion, Discover Books, LLC (aka Piggy Book) is incredibly shady and should be avoided at all costs if you do not wish for them to steal your items and then make bogus excuses without ever providing any evidence.

Discover Books, LLC (discoverbooks.com) is a company that needs to take serious measures when it comes to their customer service. I placed an order on 02-21 for a much-needed textbook for a class only to find out that the delivery time could take up to 14 days. However, I waited patiently anyway. Unfortunately, today marks the 15th day and I haven't received my book yet. So, I called their customer service department to inquire about what happened to my order, only to be informed that I was apparently refunded the money on 02-25 without any prior notice whatsoever. No email, no phone call, no attempt at any form of communication from them to explain or apologize for their mishap.

It's extremely disappointing and frustrating when a company doesn't take their responsibilities seriously, especially when it comes to their customers. It's no secret that Discover Books' customer service is extremely poor, and they seem to be lacking in basic business ethics like accountability and transparency. This experience has left me feeling like an idiot for waiting two weeks for a book that would never arrive anyway. I mean, it's not like they couldn't have called me or sent me an email to let me know that they were unable to fulfill their end of the deal. It just shows that they couldn't care less about their customers' needs or expectations.

I wish I had known beforehand that Discover Books had such an awful reputation for customer service and reliability, considering I have very specific needs when it comes to school necessities. Unfortunately, I now know to never order from them again as I simply cannot trust that they will deliver on their promises. It's a shame that they don't seem to care about the damage they are doing to their company's reputation. I would strongly advise others who are considering purchasing from them to proceed with caution, especially if you rely on prompt and honest communication from the vendor.

As a book lover, I was excited to discover Discover Books, LLC. I was hoping to find reasonably priced titles that I could add to my collection. However, I must admit that I was disappointed to find that the prices are higher than those of some other popular booksellers such as Half Price Books or Amazon vendors.

Furthermore, the quality of the books that I received was less than satisfactory, which further dampened my initial excitement. I found myself disappointed with the lack of attention to detail and the overall condition of my order.

Finally, I must say that ordering from Discover Books requires a fair amount of patience. If you choose to place an order, be prepared to wait for three or more weeks for it to arrive. This can be frustrating for those of us who are eager to add new titles to our bookshelves in a timely manner.

Overall, I was not completely satisfied with my experience with Discover Books, LLC. While they have an impressive selection of titles to choose from, the prices, quality, and wait times make it less than ideal for book lovers who are looking for a quick, easy, and affordable option.

I recently had the opportunity to purchase books from Discover Books, LLC (discoverbooks.com) and I'm sad to say that my experience was less than stellar. While I was excited to receive my package of books, I was immediately disappointed when I discovered that I had been sent a used book instead of the brand-new one I had ordered. This felt like a breach of trust, as I had paid full price for a new book and expected to receive a new one.

To make matters worse, I then noticed that I had only received one book instead of the two that I had ordered. I double-checked my order confirmation and it clearly indicated that I had purchased two books - but there was only one in the package. This was frustrating, as I had planned to give one of the books as a gift to a friend.

When I contacted Discover Books, LLC to try to rectify the situation, I was met with resistance. They initially tried to blame the United States Postal Service (USPS) for the missing book, claiming that it must have gotten lost in transit. However, I found this explanation hard to believe, as the package was clearly marked with the correct weight for two books, and there was no indication that the package had been damaged or tampered with in any way.

Overall, I was disappointed with my experience with Discover Books, LLC. While I appreciate the concept of buying used books and helping to reduce waste, I didn't expect to receive a used book when I had specifically ordered a new one. Furthermore, the missing book and the unhelpful customer service left a bad taste in my mouth. I likely won't be shopping with them again in the future.

When it comes to online shopping, we all have our fair share of experiences that range from wonderful to downright unpleasant. This time around, I recently ordered something from Discover Books, LLC (discoverbooks.com) and while the experience was not exactly what I had hoped for, it was not all bad either.

I placed my order online and eagerly awaited its arrival. However, upon receiving the package, I found to my dismay that the item that I had received was not the exact same item that I had ordered. While this was certainly not what I had expected, I wasn't too disappointed either, given that the item that I did receive was still of good quality and useful.

Nonetheless, I felt the need to address the matter and contacted the team at Discover Books to explain the situation. I was pleased to receive a prompt response from their customer service department. They offered me an explanation for the mix-up and were willing to work with me to rectify the mistake.

Overall, while my experience with Discover Books was not completely perfect, their prompt response and willingness to help resolve the issue left a positive impression. It's worth noting that the website has a wide range of items available that are reasonably priced and can compete with other online retailers in the industry.

If you're looking for a reliable online supplier of books and other household items, Discover Books is an option worth considering. While you may have the occasional hiccup, their responsiveness and willingness to assist puts them ahead of the game in the world of online shopping.

Dear readers,

As a passionate book lover, I wish to share my recent experience while ordering books from Discover Books, LLC (discoverbooks.com). I opted for a specific title with keen interest because of a particular article that it contained. However, upon receiving the book, I was utterly disappointed to find out that nearly fifty pages were missing from the book. As a devoted reader, I was deeply upset because the missing pages were the precise reason I purchased this book in the first place.

I understand such an unfortunate experience can leave bitterness in your mouth, and initially, I also pledged to never trust Discover Books, LLC again. However, the company's customer support was prompt and dealt with my concern professionally. I conveyed my issue to their concerned representatives, and they promptly refunded the amount for the damaged book. While they couldn't provide me with a new copy, I was satisfied with their swift response and quick resolution of my complaint.

Moving forward, I will certainly give Discover Books, LLC another chance. I believe that everyone deserves a second chance, and they proved themselves worthy of it. Perhaps my misfortune was a one-time glitch in an otherwise credible and genuine company that could deliver some fantastic books.

In hindsight, I would recommend Discover Books, LLC to anyone seeking a good read, with the added assurance that if anything goes wrong, their customer support is there to back you up.

I hope this review helps you make an informed decision about giving books another chance with Discover Books, LLC.

Sincerely,

A fellow reader.

In today's world, e-commerce has become a vital aspect of our daily routine. With a plethora of online shopping platforms available to us, it is challenging to decipher which online stores are reliable and efficient. Unfortunately, it seems Discover Books, LLC is not one of them.

My experience with Discover Books was terrible. I never ordered anything, yet I still received a package from them containing unrequested books. When I returned the shipment, I was met with resistance by their customer service team. It was frustrating beyond belief.

I reported them to the Better Business Bureau (BBB), and trust me, it was the best thing I could have done. With the volume of consumers using online shopping services, it is essential that business owners learn to prioritize the well-being of their customers. Discover Books failed at this.

It is imperative to note that one negative review should not deter you from an entire online shopping platform. However, this was my personal experience with Discover Books, and I felt that it was necessary to shed light on their practices. It is my sincere hope that they will improve their operations so that future consumers do not have to go through the same ordeal as I did.

Discover Books, LLC is an online store that allows you to buy used books online, which is amazing for bookworms who want to save money. They have a huge collection of books at reasonable prices that caters to everyone's taste, making it an ideal place to buy books from. However, there are a few complaints about the quality of the books. While the majority of books are marked as "very good", some customers have received used books that were labeled as "good" or lower, which means they were library discards. As a result, these books may have stickers, tape, or stamps on them that can detract from their aesthetic appeal. It's an issue that Discover Books, LLC may want to address by ensuring that their grading system is more consistent. Despite this issue, the good news is that shipping is free which makes it an even better deal!

We believe that Discover Books, LLC is a great place to find your next read, with their extensive book collection and affordable prices. However, we would advise looking more closely at the book description before making a purchase, particularly if you are looking for a book in excellent condition. The fact remains that they have a larger inventory of books listed as "very good", so there's a chance that you might get a book that has minor imperfections. Overall, the free shipping option offered by Discover Books, LLC is a huge advantage, which makes shopping with them an affordable and fulfilling experience for all book lovers.

Discover Books, LLC (discoverbooks.com) has left me with a bitter taste in my mouth, as the items that I received were not up to scratch. Although I was excited to receive my three ordered books, all of which were advertised as being in "Good" or "Very Good" condition, my hopes were dashed upon opening the package. One of the books was missing its title page, and had crayon marks throughout - hardly what I would consider good condition!

It is deeply frustrating to spend money on something only to find that it is not up to the expected standard. That is why I strongly recommend that people always search for reviews of companies before making a purchase. Looking back, I realize that I should have done this beforehand, as it might have saved me from dealing with the disappointment of receiving subpar products.

Overall, I would caution anyone considering making a purchase from Discover Books, LLC to think twice. Whilst their website may look enticing and their prices may be appealing, their products do not seem to live up to expectations. It's a shame, because reading is something that can be so enriching, but when you receive something that is in poor condition, it takes away from the experience.

As an avid reader, I was excited to stumble upon Discover Books, LLC - an online retailer that offers affordable used books. However, my enthusiasm quickly dissipated when I experienced a less-than-satisfactory customer service encounter.

I purchased several books through Discover Books' website and expected to receive a full refund for the items returned. Unfortunately, I was only refunded a small portion of the total amount paid, which left me feeling cheated and frustrated.

My attempts to contact the company about the issue were met with silence, and I was left wondering if my emails had even been received. If the company had communicated with me about the matter, I may have been able to understand why I wasn't refunded the full amount.

At this point, I still have not received the rest of the money owed to me, and I am quite disappointed with Discover Books, LLC. It is a shame that such a promising business model is being dragged down by poor customer service and a lack of communication. I would caution anyone considering purchasing books from this retailer, as it seems they are not willing to honor their refund policy in full.

As an avid reader, I always appreciate a good online bookstore that has a wide selection of titles to choose from. So when I stumbled upon Discover Books, LLC (discoverbooks.com) and saw that they had a book on Bulgaria - a subject that my friend has been wanting to learn more about - I was excited to make the purchase. Unfortunately, my experience with this company was far from satisfactory.

After waiting for several weeks for the book to arrive, I was incredibly disappointed to find that it was in poor condition and covered in library tags. Not only was this a terrible presentation and not something that I could gift to my friend, but I had paid a whopping $38.00 for this insanity! As a consumer, it's important to know what you're paying for and to receive the quality that you expect.

What's even worse is that the company seems to be very shady when it comes to disclosing the true conditions of their books and their policies on returns. It's certainly understandable that some books might have signs of wear from being pre-owned, but it's not okay to sell books in such a condition that they are unusable or unsuitable for gifting. And when these issues arise, it's important for a company to be transparent and efficient in handling customer returns - unfortunately, Discover Books fails to do so.

As much as I hate to write a negative review, I feel it's important to share my experience with others so they can make informed decisions before making a purchase from Discover Books, LLC. I certainly won't be shopping with them again and would advise others to seek out a more reputable bookstore.

When I bought a bunch of books from Discover Books, LLC, I was initially pleased with my purchase. However, over the course of a year, I experienced several issues with the books that they sent me. While not every book was incorrect, I did receive a couple of titles that were different from what I had ordered. Additionally, several of the books that I received had ripped pages, which was frustrating as it meant that I couldn't read them properly.

What really disappointed me was when I received a book with a ripped front cover. This is unacceptable, as it shows a poor level of care and attention to detail on the part of Discover Books. While I understand that some wear and tear is to be expected with second-hand books, I do not believe that it is fair to send out books with such significant damage.

As a result of my experience with Discover Books, LLC, I would not recommend that others purchase books from them. Whether you're buying through eBay, Amazon, or any other site, if you see that a book is from Discover Books, I would suggest looking elsewhere. The book that I had ordered was Sleeping Beauty by Walt Disney Mouse Works, but instead I received another title that was completely different. This only reinforces my belief that Discover Books is not a reliable or trustworthy seller.