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Discovery Health Medical Aid review: termination fees 59

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3:24 pm EDT
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We had a three year contract with Moneris Solutions to process our MasterCard and Visa payments. After over 2 years we decided we couldn't justify the monthly charges. We called Moneris to verify the end date of our contract and to ask if there would be any cancellation fees if we closed our account at the end of our contract period. We weren't told of any fees. Apparently the fine print in the contract says that if you don't use the service they can cancel you and charge you $250. We continued to pay the monthly service charges intending to payout till the end of 2014. We have two accounts with them so our fee would have been $500. We opted to just pay the minimum for the reset of the service period. What Moneris does is very clever. They continue to charge your account for months even if you don't use they service, then before your contract period is over they cancel you for not using the service and charge you $250 termination fee.The manager of customer service was rude and unhelpful. This means it will costs me $1, 000 to stop doing business with Moneris. This company is based in Canada. Don't trust them. I am using aurthorize.net. Moneris is a rip off and they should not be allow to do business in the US.

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59 comments
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Reetul Kaushik
US
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Aug 15, 2018 10:51 pm EDT

Dear sir a hunting program my favorite programs and pls 8:00 pm started I'm live program ]

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Elaine 42743
US
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Aug 20, 2018 6:37 pm EDT

We have watched Alaska the Last Frontier for years ! Why are you listing them this year as "New" when they are only repeats or a compilation of all old shows ! Very disappointed !

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Moosestl
US
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Aug 20, 2018 9:24 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ant is a joke. Bring Ed back to the show. Ed was more informative, and had a great personality. Ant was on another show and it didnt last long. Please bring back Ed China

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Aldo smit
ZA
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Aug 21, 2018 12:52 am EDT

How are we suppose to follow street outlaws if the episodes dont follow each other. It is frustrating. Cant even catch up on youtube because the seasons aren't the same.

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Ruklan
LK
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Aug 28, 2018 9:31 pm EDT

Complaining about the harassment of wild animals by wild Frank

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John Earle
US
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Sep 01, 2018 5:19 am EDT

I'm disappointed that you cancelled Mad Dog Made. I found it very interesting and I was greatly entertained by this show.

I'm a family man, a father, and live in the Midwest.

Thanks for you time.

John Earle

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Ann5247
US
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Sep 01, 2018 2:15 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I'm so disappointed that you have decided to not continue with mad dog made series...we enjoy it and were looking forward to Future shows... You have made a bad decision and obviously not well thought out.
Ann F. Arizona

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Pilgrim1
CA
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Sep 01, 2018 4:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have been watching Discovery Channel for a number of years now and I'm starting to think it's called discovery commercial any possible way you could have the program on where the commercials do not take up all the watch time.

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Aswmamma
US
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Sep 01, 2018 10:11 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

It is to my understanding that Mad Dog Made has been canceled? This is a very poor choice for you. Finally something on T.V worth watching and you take it away?

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Teryl Ozolin
US
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Sep 24, 2018 4:17 pm EDT
Replying to comment of Aswmamma

It was cancelled with VERY good reason, I'm sure this had something to do with their cancellation, http://www.sanpetesheriff.org/files/01-08-2018.pdf
Kevin attacked his girlfriend, Robin Smith. I believe he has an order of protection against him now and cannot legally carry a firearm or a knife, which isn't exactly helpful for a show about a weapons manufacturer. That isn't the first time he had a run in with the law for violence. In a recorded phone conversation, a groomsman of Robin's son's wedding in Mississippi last year recounted how Kevin got intoxicated after the rehearsal dinner and drew a knife on Robin, then later drew his gun in "a shooting stance" on the party guests including the groom & his brother who were all in fear for their lives. It was rumored that he was found by the police on a beach, threatening to commit suicide, I am waiting to receive the police report on that. It was further rumored that he was admitted to a hospital for a psych eval and that Morgan was sent for to take him home, which I am also waiting for support docs to corroborate. This information was sent to Discovery channel to be checked out by their legal department along with the US Trustee's adversary complaint & 2004 Rule exam transcript regarding his fraudulent bankruptcy case. There is a lot more fraud that he committed that is well documented in court pleadings, exhibits, & transcripts that paint a very different picture of this man than the show would have its audience believe. Kevin has left a wake of destruction over the past decade and it was all coming out now, so Discovery did the smart thing by pulling the plug and disassociating themselves & the channel's reputation from this maniacal and Machiavellian personality.

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Greg Wisr
US
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Sep 05, 2018 11:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Please take down the vile, anti American, and disgusting ads about impeaching our president. I love your channel but I will not contribute anything towards something this awful and anti American

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Baldo Sparacia
US
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Sep 19, 2018 4:15 am EDT

Every time during some ads my tv volume increase at very annoying levels.

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Manny Urliars
US
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Sep 28, 2018 9:48 pm EDT

Treasure quest Snake Island...another fake Discovery show. Highly disappointed and done with the channel.

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DkBass
US
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Oct 02, 2018 10:19 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I'm searching through the guide and see that rev'ved up has a new episode, so I turn to it only to see it's a rerun?!?
Not the first time I've seen a show described as a "new episode" when in fact it's an old rerun!
One of the main reasons I'm considering cutting the cord on cable tv.

Thanks.

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Faulman1
US
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Oct 14, 2018 9:19 pm EDT

For the love of god take this show off the network! It is an absolute far fetched disgrace to all the people who live in fairly remote areas as well as your famed channel. Please don't contribute to dumbing down America any longer.

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Eskaydiesel
IN
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Oct 15, 2018 6:03 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Sir we are fed of with the telemarketing that is being done in the channels Discovery Science, animal planet, Discovery, Animal Planet. Why should we see these useless advertisement.
We don't pay money to watch these [censored] advertisement.

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Manny Urliars
US
Send a message
Oct 15, 2018 7:14 am EDT

I watch the Discovery channel to educate and entertain myself. Your fake shows such as the present Treasure Quest Snake Island is a fars. I'm done with your channel. I have no time for your BS. You just lost a loyal and ever present viewer because of the same BS you got nailed for before. Goodbye BS Discovery!

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S Mohammed
IN
Send a message
Oct 28, 2018 8:14 am EDT

Dear sir my name is Mohamed I am from South india very good channel for Discovery tamil I agree but you why one program you again again put same program you again again you put then now I don't like your channel this not good

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Prashant Nautiyal
US
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Nov 11, 2018 4:01 am EST

Currently watching naked and afraid, the episode is started again from beginning watched half of it, some error occoured and it started again. Present happening.

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Crabbydaddy
US
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Jan 22, 2019 2:37 pm EST

Trying to watch Expedition and the pitcure has been frozen in this position for quite some time now !

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Joelgm
CA
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Feb 11, 2019 12:47 pm EST

Far to much display of a foreign flag and foreign currency etc. for a tv show filmed in Canada about mining Canadian minerals.
Far to little display of a Canadian flag and Canadian money in business transactions on Canadian soil.
I believe it may border on un Canadian or even illegal.

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Don't lie to me
AU
Send a message
Feb 25, 2019 2:24 pm EST

I live in Perth West Australia, and was just watching an episode of Aussie gold hunters that was advertised as a new episode, but when I was watching the "NEW EPISODE " I realized that I've seen this "NEW EPISODE " Before. So I want to know when the real NEW EPISODE is going to be televised? Also I don't appreciate being LIED too.

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CDN patriot
US
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Mar 06, 2019 5:05 am EST

If Discovery channel doesn't stop playing these stupid banking commercials with the most annoying person in the world, I will never watch this channel again. Stop the [censored]. #jaybaruchel #[censored].

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Vishal Pakhariya
US
Send a message
Apr 21, 2019 1:46 pm EDT

Videocon d2h is not providing broadcaster bouquet for selection. So what is the use of what is use of your bouquet? Pls talk to videocon d2h for providing broadcaster bouquet.
Vishal Pakhariya
[protected]

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shbfbarrie
US
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May 06, 2019 3:09 am EDT

I enjoy certain shows on Discovery however the commercials have become so frequent I cannot even follow what is going on. It is very sad that you make it so obvious that advertising dollars are far more important to you than the actual shows you produce. This will eventually destroy your viewer ship if not fixed post haste...

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Zeshish
IN
Send a message
May 28, 2019 4:41 pm EDT

Sunny Leone biography show on discovery channel!? Really! Why only sunny Leone, we want more pornstar bio documentary. Lisa ann, dani Danielle, August ames, tori black.. Plz

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STKjornes
US
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Jun 01, 2019 1:25 pm EDT

What are the imbeciles thinking when folks like us, paying extra to get Velocity (now MotorTrend TV) from our service provider (in our case AT&T U-Verse), then asking to sign up and pay again monthly to stream content on demand?
Pathetic.
I am nearing the end of my tolerance for pay twice to play and will be dropping Discovery HD Tier soon.

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nicky thomas
US
Send a message
Jul 01, 2019 9:26 pm EDT

Bring back the old stuff. Ray Mears, more bear grylls. Get the garage - car crap to xxxx and also Alaskan programmers. If I want to see what it's like IL go for myself, ... Thanks

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nicky thomas
US
Send a message
Jul 08, 2019 12:34 am EDT

since you had taken over the much liked position of the travel channel. I see you've never showed much Ray Mears and nothing at all of the booze traveler. Everything you show is about garages or Alaska. It's getting very boring. I only every now turn over to watch bear grylls. Tanked... Really? Who cares its American crap. Leave that to them..

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Randyman1ful
US
Send a message
Jul 27, 2019 5:51 pm EDT

The obnoxious shark week commercial that has animals screaming shark through out your home every ten minutes for a month. It ridiculous and annoying. Please think about the length of time you run these commercials.

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jnp09
US
Send a message
Aug 01, 2019 3:29 am EDT

Please bring back Killing Bigfoot for another season. I would like to see this show continue. The show was interesting and unique. I have watched all of the episodes!

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Tom14Fun
US
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Aug 01, 2019 5:01 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Please bring back bigfoot . It was a great show and I saw proof that Bigfoot existed on that show . All the others are fake . I dont and no one likes fake . Please .

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Mark Flynn
US
Send a message
Aug 04, 2019 6:42 pm EDT

Please, PLEASE AND PLEASE REMOVE THAT DISTRACTING HORRIBLE UPPER RIGHT HAND SHARK WEEK COUNT DOWN CLOCK! It literally has made me switch to NATGEO from annoyance!

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No more non stop commercials
US
Send a message
Aug 06, 2019 2:32 am EDT

Endless non stop commercials that make this channel unbearable. I'm done watching discovery channel just to difficult to watch

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Alvin Miles
US
Send a message
Aug 06, 2019 8:08 am EDT

Please bring back The Last Alaskans and get rid of the Bush Peoples. The Last Alaskans are the only reason I am watching this channel.

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Eugene174
GB
Send a message
Aug 07, 2019 7:37 pm EDT

PLEASE DO NOT CANCEL THE LAST ALASKANS!

It is a GREAT SHOW and has alot of support. I look forward to each and every episode and love the people in the show. It has reality and depicts a life many of us would love to live.

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Daisymae116
CA
Send a message
Aug 10, 2019 3:44 pm EDT

This is one of your best shows. Very educational and enjoyable. Please keep this show and bring back Port Protection and the People who live on Great Slave Lake. You would do a disservice to cancel TLA. You could do a favor by cancelling ABP.

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Patty Kiernan
US
Send a message
Aug 10, 2019 7:49 pm EDT

Please do not cancel the last Alaskans. The show is absolutely outstanding. It's one of your best. It's tv back to its finest. With all the scammers on television today it's so refreshing to have a show like the last Alaskans.

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Name
US
Send a message
Aug 17, 2019 12:05 pm EDT

Today I watch Naked and Afraid for the first time. You people show way way too many commercials. I understand that the promotion is part of your corporate makeup for business however it is way way too frustrating for the viewer of your channel. That was my first and last time watch a discovery. Thank you

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sean mead
US
Send a message
Aug 18, 2019 2:16 am EDT

I have a Chromebook and cannot sign in to Discovery to watch episodes. I have ATT Uverse. Everytime I try to clickan episode the screen just refreshes. The same goess with any time I try to sign in with my provider.

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BikerJohn
US
Send a message
Aug 19, 2019 10:41 am EDT

I think you should drop this trash and keep The Last Alaskans. Its a fantastic show about Real people doing real everyday things and a much more meaningful program. Its educational as well and thats what we need in programs for television. More people like The Last Alaskans than Naked and Afraid aka Butt Nude and Scared. Please keep the program.

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