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Diversified Consultants Customer Service Phone, Email, Contacts

Diversified Consultants
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www.dcicollect.com

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2.3 3 Complaints
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Diversified Consultants Complaints 3

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8:47 am EST

Diversified Consultants They wanted to get payment for the services, which I didn't get

The line was unstable and I contacted Diversified Consultants Inc. I explained that I couldn’t complete the transaction. After numerous phone calls, the rep said that someone would arrive and check the line. I would say that no one showed up and they didn’t provide any help and support. But they didn’t forget to send the bill, which stated that I owed $180 for the services, which I didn’t get.

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10:30 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Diversified Consultants Collection calls to wrong number

We have gotten robo-calls for two years from these jokers. They are apparently looking for the person who had this phone number before it was issued to our business over two years ago. We have told them four times that no one here is the person they want or knows them and there is no connection other than that they appear to have had a Verizon cell phone at some point and so do we. But they call from a series of cell phone numbers in Portsmouth, filling our voicemail so we cannot get calls meant for our non-profit organization. It is really frustrating.
Now reporting all calls to Do-Not-Call as calls from robo-callers who have been told not to call. Also sending a cease call letter to the Florida address and another collection agency with a similar name in Chicago. But telling them that we have no connection to the person they are seeking does not seem to have been enough and it should be enough. When the number was disconnected and re-issued to a third party randomly, there is no way they should expect us to find their debtor for them. Their actions are illegal and unethical and should be stopped.

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6:29 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Diversified Consultants EDWARD WRIGHT & CATHERINE HOUSTON

I PREVIOUSLY HELD AN ACCOUNT WITH SPRINT. I WANTED TO CLEAR MY DEBT AND HAD BEEN INFORMED MY ACCOUNT HAD BEEN TURNED OVER TO A COLLECTION AGENCY I WILLING CALLED THE COMPANY IN EFFORTS TO SETTLE AT THAT TIME I WAS EMPLOYED. I SET UP FOR 3 DATES TO PAY MY SETTLEMENT. APP. 2 AND A HALF WEEKS LATER I WASN'T ABLE TO MEET THESE AGREEMENTS SO I CALLED TO CHANGE MY SETTLEMENT. A MS. CATHERINE HOUSTON HARRASSINGLY QUESTIONED MY REASON FOR NOT HAVING MONEY TO PAY WHEN I DIDNT WANT TO SURE MY PERSONAL INFORMATION SHE THEN PROCEEDED BY HANGING THE TELEPHONE UP AND WHEN I CALLED BACK 3 TIMES SHE SENT ME TO VOICE MAIL IN WHICH I STATED I WANTED TO COMPLAIN I THEN CALLED A WAS DIRECTED TO A MR. EDWARD WRIGHT WHOM I LEFT A VOICEMAIL EXPLAINING CATHERINES UNPROFESSIONALISM . I RECIEVED A RETURNING PHONE CALL 3 HOURS LATER IN WHICH HE WAS NASTY. HE ASKED WHO WAS PAYING MY CURRENT PHONE BILL AND STATED " SOMEONE OR YOU YOURSELF IS OBVIOUSLY PAYING THE PHONE YOUR ON" I TOLD HIM I WASN'T IN CHARGE OF THIS PHONE BILL AND HE BECOME IRATE YELLING THAT A LAWYER WOULD BE IN CONTACT WITH ME AND HUNG UP WITH OUT ALLOWING ME TO RESPOND!

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Is Diversified Consultants Legit?

Diversified Consultants earns a trustworthiness rating of 92%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Diversified Consultants to be a trustworthy company. Although there's a 33% resolution rate for customer complaints, which deserves attention, Diversified Consultants is known for their high standards and safety. If you're thinking about dealing with Diversified Consultants, it's wise to check how they handle complaints.

We found clear and detailed contact information for Diversified Consultants. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of Diversified Consultants's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

However ComplaintsBoard has detected that:

  • There was some difficulty in evaluating or examining the information or data present on the dcicollect.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • Dcicollect.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The dcicollect.com may offer a niche product or service that is only of interest to a smaller audience.
  • We detected that dcicollect.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.

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Overview of Diversified Consultants complaint handling

Diversified Consultants reviews first appeared on Complaints Board on Jul 1, 2010. The latest review They wanted to get payment for the services, which I didn't get was posted on Jan 10, 2016. The latest complaint EDWARD WRIGHT & CATHERINE HOUSTON was resolved on Jul 01, 2010. Diversified Consultants has an average consumer rating of 2 stars from 3 reviews. Diversified Consultants has resolved 1 complaints.
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  1. Diversified Consultants Contacts

  2. Diversified Consultants phone numbers
    +1 (800) 771-5361
    +1 (800) 771-5361
    Click up if you have successfully reached Diversified Consultants by calling +1 (800) 771-5361 phone number 0 0 users reported that they have successfully reached Diversified Consultants by calling +1 (800) 771-5361 phone number Click down if you have unsuccessfully reached Diversified Consultants by calling +1 (800) 771-5361 phone number 0 0 users reported that they have UNsuccessfully reached Diversified Consultants by calling +1 (800) 771-5361 phone number
    +1 (904) 247-5500
    +1 (904) 247-5500
    Click up if you have successfully reached Diversified Consultants by calling +1 (904) 247-5500 phone number 0 0 users reported that they have successfully reached Diversified Consultants by calling +1 (904) 247-5500 phone number Click down if you have unsuccessfully reached Diversified Consultants by calling +1 (904) 247-5500 phone number 0 0 users reported that they have UNsuccessfully reached Diversified Consultants by calling +1 (904) 247-5500 phone number
  3. Diversified Consultants emails
  4. Diversified Consultants address
    10550 Deerwood Park Blvd № 309, Jacksonville, Florida, 32256, United States
  5. Diversified Consultants social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
Diversified Consultants Category
Diversified Consultants is ranked 142 among 249 companies in the Collection Agencies category

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