Menu
For Business Write a review File a complaint
Dollar Rent A Car

Dollar Rent A Car review: Dollar rent a car

S
Author of the review
10:34 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

To whom it may concern,

RE: DOLLAR RENT A CAR:

I experienced a very frustrating several days renting a car from this company. When I arrived at the dollar rental car counter on January 25, 2024, I waited in a very long line to pick up the car that I had a reservation was located at the Fort Lauderdale airport. At that time, after waiting online for a long time, there were not enough staff to service the people on the long line. As the line was slowly moving, forward there was an announcement made that the counter was going to be closing by 12:00 AM. leaving me and other folks wondering if we would get an automobile. However, when I was finally at the counter and was then informed there weren’t any gasoline cars available, and if I wanted a car, it would have to be an EV. When I entered the area to pick up the vehicle, I was told to go and pick out a car from the lot. I had no idea how to start the car, and I had no idea about how much or little charge was in the vehicle. There wasn’t anyone around to assist me as the lot was so busy with what little help was around to show me as. was I never in an EV before, and I had no idea as to the amount of charge that was in the car when I finally figured out how to start the car. It turned out that I only drove the car to the hotel I was staying at which was no more than 20 miles. The next morning, I had an important business meeting. Unknown to me I was driving with such a small amount of charge. I went on the internet to seek a place to have the car charged, and the places that I went to were mostly condominiums and they would not allow me entrance to their charging station. As I attempted to keep trying to locate one, I became aware that I could only drive a mile or so before the car ran out of electricity. I called the Dollar rental, and they informed me that they would send a tow truck to pick up the car. I was then informed from the person I was speaking to, that I had an important meeting which was the reason I came to Fort Lauderdale and had to drive to Delray to attend. I waited for the tow truck driver to arrive, and he did not come after my waiting more than one hour and a half hours. I was then transported back to the Fort Lauderdale airport in the tow truck and picked up a car as an exchange that was fueled by gasoline. I did miss the business meeting I was supposed to have attended. To make matters worse, I received an amount which was included on my charge card which was $507.96. The nerve for them to charge me $185.00 for he tow truck service. I do expect restitution for all that I have experienced from Dollar rental car company. I thank you in advance for helping me out from this issue.

Sincerely,

Stephen Alpert

[protected]

DOLLAR RENT A CAR FORT LAUDERDALE

claim id:[protected]

INITIATION DATE: 02-04-2024

TRANSACTION REF. NUMBER: 24941354030613917318518

Claimed loss: WHEN I CONTACTED DOLLAR RENT A CAR BY E-MAIL, I WAS INFORMED THEY WOULD CREDIT ME $60.OO TO BE APLIED BY. THE NEXT TIME I RENT A CAR FROM THIS COMPANY.

Desired outcome: THIS WAS UNFAIR FOR SEVERAL REASONS, ESPECIALLY CHARGING ME $185.00 FOR TOWING THE CAR I RENTED WITH VERY CHARGE IN THE CAR'S BATTERY.

Confidential Information Hidden: This section contains confidential information visible to verified Dollar Rent A Car representatives only. If you are affiliated with Dollar Rent A Car, please claim your business to access these details.

0 comments
Add a comment
  1. Dollar Rent A Car Contacts

  2. Dollar Rent A Car phone numbers
    +1 (800) 800-5252
    +1 (800) 800-5252
    Click up if you have successfully reached Dollar Rent A Car by calling +1 (800) 800-5252 phone number 0 0 users reported that they have successfully reached Dollar Rent A Car by calling +1 (800) 800-5252 phone number Click down if you have unsuccessfully reached Dollar Rent A Car by calling +1 (800) 800-5252 phone number 3 3 users reported that they have UNsuccessfully reached Dollar Rent A Car by calling +1 (800) 800-5252 phone number
    USA & Canada
    +1 (800) 800-4000
    +1 (800) 800-4000
    Click up if you have successfully reached Dollar Rent A Car by calling +1 (800) 800-4000 phone number 0 0 users reported that they have successfully reached Dollar Rent A Car by calling +1 (800) 800-4000 phone number Click down if you have unsuccessfully reached Dollar Rent A Car by calling +1 (800) 800-4000 phone number 0 0 users reported that they have UNsuccessfully reached Dollar Rent A Car by calling +1 (800) 800-4000 phone number
    Reservations
    +1 (800) 800-6000
    +1 (800) 800-6000
    Click up if you have successfully reached Dollar Rent A Car by calling +1 (800) 800-6000 phone number 0 0 users reported that they have successfully reached Dollar Rent A Car by calling +1 (800) 800-6000 phone number Click down if you have unsuccessfully reached Dollar Rent A Car by calling +1 (800) 800-6000 phone number 0 0 users reported that they have UNsuccessfully reached Dollar Rent A Car by calling +1 (800) 800-6000 phone number
    International Reservations
    +1 (877) 411-4300
    +1 (877) 411-4300
    Click up if you have successfully reached Dollar Rent A Car by calling +1 (877) 411-4300 phone number 0 0 users reported that they have successfully reached Dollar Rent A Car by calling +1 (877) 411-4300 phone number Click down if you have unsuccessfully reached Dollar Rent A Car by calling +1 (877) 411-4300 phone number 0 0 users reported that they have UNsuccessfully reached Dollar Rent A Car by calling +1 (877) 411-4300 phone number
    Vehicle Violations and Accidents
    +1 (800) 235-9393
    +1 (800) 235-9393
    Click up if you have successfully reached Dollar Rent A Car by calling +1 (800) 235-9393 phone number 0 0 users reported that they have successfully reached Dollar Rent A Car by calling +1 (800) 235-9393 phone number Click down if you have unsuccessfully reached Dollar Rent A Car by calling +1 (800) 235-9393 phone number 0 0 users reported that they have UNsuccessfully reached Dollar Rent A Car by calling +1 (800) 235-9393 phone number
    24-Hour Roadside Assistance
    +1 (800) 331-3550
    +1 (800) 331-3550
    Click up if you have successfully reached Dollar Rent A Car by calling +1 (800) 331-3550 phone number 0 0 users reported that they have successfully reached Dollar Rent A Car by calling +1 (800) 331-3550 phone number Click down if you have unsuccessfully reached Dollar Rent A Car by calling +1 (800) 331-3550 phone number 0 0 users reported that they have UNsuccessfully reached Dollar Rent A Car by calling +1 (800) 331-3550 phone number
    Dollar 4Business Support
    +1 (800) 654-4173
    +1 (800) 654-4173
    Click up if you have successfully reached Dollar Rent A Car by calling +1 (800) 654-4173 phone number 0 0 users reported that they have successfully reached Dollar Rent A Car by calling +1 (800) 654-4173 phone number Click down if you have unsuccessfully reached Dollar Rent A Car by calling +1 (800) 654-4173 phone number 0 0 users reported that they have UNsuccessfully reached Dollar Rent A Car by calling +1 (800) 654-4173 phone number
    Frequent Flyer Help Desk
    +1 (800) 654-0011
    +1 (800) 654-0011
    Click up if you have successfully reached Dollar Rent A Car by calling +1 (800) 654-0011 phone number 0 0 users reported that they have successfully reached Dollar Rent A Car by calling +1 (800) 654-0011 phone number Click down if you have unsuccessfully reached Dollar Rent A Car by calling +1 (800) 654-0011 phone number 0 0 users reported that they have UNsuccessfully reached Dollar Rent A Car by calling +1 (800) 654-0011 phone number
    Website Difficulties
    +1 (800) 527-7752
    +1 (800) 527-7752
    Click up if you have successfully reached Dollar Rent A Car by calling +1 (800) 527-7752 phone number 0 0 users reported that they have successfully reached Dollar Rent A Car by calling +1 (800) 527-7752 phone number Click down if you have unsuccessfully reached Dollar Rent A Car by calling +1 (800) 527-7752 phone number 0 0 users reported that they have UNsuccessfully reached Dollar Rent A Car by calling +1 (800) 527-7752 phone number
    Travel Agent Commission Hotline
    +1 (888) 367-4372
    +1 (888) 367-4372
    Click up if you have successfully reached Dollar Rent A Car by calling +1 (888) 367-4372 phone number 0 0 users reported that they have successfully reached Dollar Rent A Car by calling +1 (888) 367-4372 phone number Click down if you have unsuccessfully reached Dollar Rent A Car by calling +1 (888) 367-4372 phone number 0 0 users reported that they have UNsuccessfully reached Dollar Rent A Car by calling +1 (888) 367-4372 phone number
    Dollar GDS Helpdesk
    +1 (866) 776-6667
    +1 (866) 776-6667
    Click up if you have successfully reached Dollar Rent A Car by calling +1 (866) 776-6667 phone number 0 0 users reported that they have successfully reached Dollar Rent A Car by calling +1 (866) 776-6667 phone number Click down if you have unsuccessfully reached Dollar Rent A Car by calling +1 (866) 776-6667 phone number 0 0 users reported that they have UNsuccessfully reached Dollar Rent A Car by calling +1 (866) 776-6667 phone number
    Canada
    +44 139 220 3041
    +44 139 220 3041
    Click up if you have successfully reached Dollar Rent A Car by calling +44 139 220 3041 phone number 1 1 users reported that they have successfully reached Dollar Rent A Car by calling +44 139 220 3041 phone number Click down if you have unsuccessfully reached Dollar Rent A Car by calling +44 139 220 3041 phone number 0 0 users reported that they have UNsuccessfully reached Dollar Rent A Car by calling +44 139 220 3041 phone number
    100%
    Confidence score
    United Kingdom
    +1 (358) 000-9102
    +1 (358) 000-9102
    Click up if you have successfully reached Dollar Rent A Car by calling +1 (358) 000-9102 phone number 0 0 users reported that they have successfully reached Dollar Rent A Car by calling +1 (358) 000-9102 phone number Click down if you have unsuccessfully reached Dollar Rent A Car by calling +1 (358) 000-9102 phone number 0 0 users reported that they have UNsuccessfully reached Dollar Rent A Car by calling +1 (358) 000-9102 phone number
    More phone numbers
  3. Dollar Rent A Car emails
  4. Dollar Rent A Car address
    PO Box 26120, Oklahoma City, Oklahoma, 73126, United States
  5. Dollar Rent A Car social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
  7. View all Dollar Rent A Car contacts
Dollar Rent A Car Category
Dollar Rent A Car is ranked 20 among 118 companies in the Vehicle Rental and Leasing category