Dometic Guy
Reviews and Complaints

So, I ordered some parts from Dometic Guy and let me tell you, it was a complete disaster. I mean, I thought I was getting the right parts, but boy was I wrong. When I got the package, it was like they just threw in whatever they had lying around. None of the parts were what I ordered and I was pretty upset about it.

So, I tried to reach out to them to see if I could get the right parts or at least return the ones I got. But, let me tell you, it was like talking to a brick wall. I sent them multiple emails and even tried calling them, but I never got a response. It was like they just didn't care about their customers at all.

Honestly, I wouldn't recommend ordering from Dometic Guy. It's just not worth the hassle. You're better off finding a different company that actually cares about their customers and getting the right parts. Trust me, you'll save yourself a lot of time and frustration in the long run.

So, I was trying to get a part for my RV from Dometic Guy, but man, it was a real hassle. First of all, they don't even have a phone number listed on their website, which is just ridiculous. I mean, how am I supposed to get in touch with them if I have a problem or a question? Anyway, I decided to order the part I needed with two-day air shipping, thinking it would get to me in no time. But guess what? Five days later, still no part. And the worst part is, they only updated me once to say that it was shipped, so I have no idea where it is or when it's going to arrive. I'm really disappointed with this experience and I don't think I'll be using Dometic Guy again. I'll definitely be looking for another dealer next time.

So, I had a pretty bad experience with Dometic Guy. I ordered something from them, but what I got was totally different from what I wanted. I mean, it wasn't even close! So, I tried to return it, but it was like pulling teeth to get an address from them. I had to email them multiple times just to get the right info. And then, when I finally did send it back, they sent me the wrong thing AGAIN! I mean, come on! I just want my money back at this point. I really don't recommend this company to anyone. It's just been a total headache dealing with them.

I recently had a bad experience with Dometic Guy. I ordered a refrigerator door for $247.00, but unfortunately, I never received it. I tried to contact them through email, but they never responded. It's frustrating to see companies take advantage of people during these tough times. I'm not sure if I'll ever get my money back, or if it's just a loss. It's disappointing to see businesses operate in such a dishonest way.

I had a really bad experience with Dometic Guy. I tried to get in touch with them through email and phone, but they didn't answer any of my messages. It's really frustrating when you're trying to get help and no one is there to assist you.

To make matters worse, I accidentally bought the wrong part from them. I never even installed it, but I still wanted to return it. I followed their website instructions and sent an email, but I never heard back from them. It's been 10 days now, and they still haven't responded.

I don't think this is the way to treat customers. It's important to have good customer service and be responsive to people's needs. I'm really disappointed with my experience with Dometic Guy, and I wouldn't recommend them to anyone.

I hope they can improve their communication and customer service in the future. It's important to make sure that customers feel valued and heard. I think they have a lot of work to do in this area, and I hope they take it seriously.

I gotta say, I'm pretty disappointed with my experience with Dometic Guy. I placed an order for a part on August 1st, 2022 and they charged my card right away. But now, four whole months later, I still haven't received my order and I can't even get ahold of them to find out what's going on!

I tried going to their CONTACT US PAGE on their website, but it just links me to dometic.com, which has absolutely no affiliation with Dometic Guy. What gives? I'm starting to feel like I've been scammed or something.

I mean, I get that things can get a little crazy with shipping and all that, but this is just ridiculous. I've tried calling and emailing them multiple times, but I haven't gotten a single response. It's like they've just disappeared off the face of the earth.

Honestly, I wouldn't recommend Dometic Guy to anyone at this point. It's just not worth the hassle and frustration. Save yourself the trouble and go with a different company that actually cares about their customers.