Dorrance Publishing’s earns a 1.2-star rating from 0 reviews and 22 complaints, showing that the majority of authors are dissatisfied with publishing services.
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Fraudulent company
Dorrence found me by a manuscript that I sent in to be copyrighted. After they viewed my manuscript I was contacted by mail. They stated that they would like to publish my book. I was very excited immediately I sign on the dotted line. And sent in 500.00 dollars to get my book started.
They put me on a payment plan.They sent me the style of my book and the way it was going to look, and the needed my signature for my approval. And I signed it. Immediately after my first deposit I become unemployed and could not continue to make te payments I tried to contact some body in the finance department and let them know my situation. but every time I called I was giving to their voice mail.
I left several messages but never got a called back a few months later I received a letter stating that I owed a total of 7, ooo dollars. And that they were going to put my book on hold until a payment was made I felt that I was treated very unfairly considering that this is my first book that I dedicated to the devastating time of my life and I really wanted it to be heard it is about a women who fought long and hard for her children in the judicial system.
The complaint has been investigated and resolved to the customer’s satisfaction.
Misleading and unsolicited letter
For novice authors who may not be aware of services that research publishing companies and watchdog authentic publishers, the receipt of a personal, signed letter from a publisher is exciting, but one doesn't know until the third paragraph they are not a commercial publisher and it's just another plea for the unrepresented author to spend money.
These people research records at the U.S. Library of Congress and find authors or novelists who have recently registered a copyright and ask you to send your manuscript for "review." No thank you.
Please have my project manager
Call me ASAP. I need some time to converse with Kenzie Saunders. My name is Lisa Johns Winfrey. Book is Mrs Rascal & Mr Cumberbun Rascal.
Its rather strange for a company like this, to be involved in a fraud or a scam. Perhaps a couple of them might have suffered and they might have been neglected, but at the same time the house has published many books too. After all, it's a subsidy publication, but at the same time they need to bring changes in their system. The publication should refund the money.
Overview of Dorrance Publishing complaint handling
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Dorrance Publishing Contacts
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Dorrance Publishing phone numbers+1 (800) 695-9599+1 (800) 695-9599Click up if you have successfully reached Dorrance Publishing by calling +1 (800) 695-9599 phone number 0 0 users reported that they have successfully reached Dorrance Publishing by calling +1 (800) 695-9599 phone number Click down if you have unsuccessfully reached Dorrance Publishing by calling +1 (800) 695-9599 phone number 0 0 users reported that they have UNsuccessfully reached Dorrance Publishing by calling +1 (800) 695-9599 phone number
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Dorrance Publishing emailssupport@dorrancepublishing.com100%Confidence score: 100%Supportdorrinfo@dorrancepublishing.com94%Confidence score: 94%support
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Dorrance Publishing addressDorrance Publishing Co., Inc. 701 Smithfield Street, Pittsburgh, Pennsylvania, 15222, United States
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Dorrance Publishing social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025
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Recent comments about Dorrance Publishing company
Published a book with Dorrance publishing company in 2006 and haven't gotten paid a dime when it's in all the book stores




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A legitimate publisher would not ask you for any money. period.
Anything that asks you to pay $$$$ up front is a SCAM period. You should sue them to recoup the $7, 000 you paid them and more for damages and libel.
Saga continues:
Michael Knapp
To:
irene rodriguez
Wed, Jul 15 at 8:35 AM
Dear Ms. Rodriguez,
If you wish to request early termination of the agreement, a letter to that effect can be sent to the following address:
Dorrance Publishing
Attn: Accounting
585 Alpha Dr, Ste 103
Pittsburgh PA 15238
Based on the information mentioned in your email below, I would also like to point out a few details. Please know that termination of the contract would mean that Dorrance is totally out of the picture, not selling or distributing the book in any way, including fulfilling orders to you. Also, it would be possible for you to simply take over the Amazon account. Dorrance would stop fulfilling orders to Amazon, but we cannot do anything to set up an account for you. You would need to make your own arrangements for selling through Amazon and set up your own seller's account. If you are producing the book elsewhere, you would need a new ISBN.
Michael Knapp
---------- Forwarded message ---------
From: irene rodriguez
Date: Wed, Jul 15, 2020 at 11:08 AM
Subject: Re: Did you guys sell off my book to someone?
To: Michael Knapp
I would like to take over my Amazon Account and relinquish you guys. IT'S FREE TO EVERYONE and the royalties would not have to be shared with you guys.
Especially knowing that is the ONLY VENUE OF SELLING AUTHOR'S BOOK ASIDE FROM YOUR WEBSITE.
iRENE
(DID YOU ALL GET THAT ..."You would need to make your own arrangements for selling through Amazon and set up your own seller's account. If you are producing the book elsewhere, you would need a new ISBN."
This is an IMPORTANT POINT, SO IN THE EVENT WHEN MY CONTRACT HAS MET IT'S OBLIGATION, would they when I go with Amazon on my own - would I need to get a NEW ISBN and get this I would not be PROVIDED WITH MY BOOKS?
Gee wouldn't it be nice if they would DISCLOSE THIS PRIOR TO ENTERING INTO CONTRACT WITH THEM.
My advise - PUBLISH YOUR OWN BOOK TO AVOID THIS WHAT SEEMS TO BE OFF THE CUFF BAD BUSINESS LIAISON.
To date Michael Knapp have PROVIDED ME A HISTORICAL SALES REPORT FROM AMAZON. I did not get one in Jan. 2019 (I don't care if it shows ZERO) - I am ENTITLE TO HAVE THIS REPORT. Michael interjected that they are only obligated to give it to me in Jan and JUly. I did not receive one in Jan 2019, and would conjecture that I would not see one in July 2020.
I SUSPECT FUNNY BUSINESS.
To date, today is July 10, 2020.
I have been told that my book has not may any sales. However, when asked for a report of book sales from Amazon - my request has been IGNORED.
Had I known, I could have uploaded my BOOK ON AMAZON MYSelf, and reap the 75 percent royalties with NO SPLITS WITH DORRANCE. Would like to see the historical SALES REPORT.
Irene
Dorrance Publishing accepted my manuscript, then at their first call they sent me a contract to pay $5, 000. upfront. I said goodbye, blocked them and added their emails to my SPAM folder. Run from them.
Well, like all the authors with dorrance publish - looser's club who made not one sale.
Cut my losses - requested a refund on the recent payment to place a la ad classified ad.
We shall see, if I can get to join the other looser's club - fck you - you don't see your refund.
Anticipated this with everything said about dorrance publishing.
Going to plan b immediately, cease writing my second book.
Seems though no matter what publisher you use, you'll promised to be scammed, so the moral of this story "don't ever be an author"
Importantly: warn others
Michael Knapp sent the above email on November 26, 2019 at 5:23 AM
As I stated, NEVER TRANSPIRED.
Irene
This NEVER TRANSPIRED TO DATE (Today is Jan. 15, 2020)
..."Dear Ms. Rodriguez,
Our website designer is currently preparing the necessary files to be uploaded to Amazon.com and the other online listings. You should expect to see those listings in the near future, most likely within the next 1-3 weeks.
Anyone who wishes to place an order in the meantime can order by contacting our Book Orders department at dorrordr@dorrancepublishing.com or toll-free at [protected]. However, once the online information is available, interested parties would also be able to order through those outlets.
We’re currently working on the various aspects of the promotion as outlined in the contract, but no promotional materials have yet been finalized or distributed. As soon as the book industry and media promotion has been finalized, we will send detailed reports showing you exactly what is being done in hopes of generating interest in the book. We’re also working on postcards for the book. Please keep in mind that this is an involved and time-consuming process taking place over the course of several weeks.
Michael Knapp" ...
(I imagine they are WAITING FOR RESPECTIVE FUNDS, AND HAVE DECIDED FOR ME WHAT TO DO FIRST. I won't be going with their suggestions, because it could be a WASTE OF MY FUNDS, if my book IS NOT WELL RECEIVED BY THE CRITICS.
lol ----> check your spelling - GUILTY - LYME Disease (BIO-WARFARE) GOAL IS TO WIPE OUT YOUR MEMORIES AND YOUR DEMISE.
Well, I went to Borders, as I wanted to see how NEW BOOKS (NEW AUTHORS) are previewed. Hard Backs are placed on a shelve directly where audience can SEE THEM, as they FIRST enter the store.
While paperback books, are placed on a table adjacent to the check out line, which quite frankly are not seen as well as the HARDBACK BOOKS.
No where in the store did I see being used the "Silent Salesman". I decided to forgo this option. I also decided to forgo the "Promotional Products".
I thought to try another venue, and to my DISAPPOINTMENT appears to be one of those schemes to get you to BUY BUY BUY USELESS PRODUCTS. Same venue taken when I pursued Real Estate with the Dotson Group.
I want to SEE THE COLD HARD FACTS REGARDING MY BOOK. I decided to go with the following:
Clarion ForeWord Reviews – $995
Clarion ForeWord Reviews magazine is an invaluable resource for bookstores and libraries. It was established to bring increased attention to the literary achievements of independent publishers and their authors. Each issue features dozens of reviews on forthcoming titles, feature articles that preview category trends, and peer editorial and opinion pieces.
You’ll receive a professional review and critique, written with the quality readers expect from ForeWord Reviews. You’ll have the opportunity to read your completed review and decide if you’d like to have it posted and archived in top title information databases:
Bowkers
Baker & Taylor
Ingram
Google Books
ForeWord Reviews Website
It is my opinion, why go any further should I get BAD REVIEWS. Cut my losses and find another mechanism to raise my needed funds.
Dorrance Publishing, I suppose met their contractual agreement where PRODUCING ONE BOOK. Though in the beginning, Shaina, I believe showed total disgust for having to work on my book. Is it TOTAL DISBELIEF that the United States could devise such EVIL upon the population? I don't know.
It's my memoirs. Events encountered and all of it's TRAVESTIES impose, and the injuries continues to this date.
For example, I was aghast that I would be DENIED MEDICAL CARE, AS SOMEONE HAS ME FLAGGED AS DO NOT SEE. THEY WANT TO PAINT THE PICTURE THAT I FABRICATE MY INJURIES IMPOSED BY A MURDER ATTEMPT ON MY LIFE.
I have gone abroad to seek medical attention, and I was amaze to the extent of fabrication by all concern, that is, doctors, attornies and so on.
Well, the long and the short, I did not appreciate the treatment received by Shaina. All the MISDIRECTION/REDIRECTION to be non-productive with my book. It negates all that is promised by Dorrance Publishing.
I am now in the MARKETING stage of my book. Noted the cost could be upwards of $30, 000 or more. Why not disclosed this at the beginning of the contractual agreement?
Sure, not every book is going to be successful in gaining market shares. But not every author is interested in that, really?
I am glad though to see that I do not have to use their services for this stage. I am opting to try another service to market my book, as the angst of having to endure their DISTASTE OF THEIR STAFF TO work on my project.
Though I am considering their WEB SITE and other affordable service.
I am not interested in the Social Media as I don't see that as a positive marketing tool. Be careful with the book announcement criteria - they blurp Barnes and Noble and this can be misleading. If you read carefully, THOSE INTERESTED IN YOUR BOOK may ORDER your book from Barnes and Noble. Moreover, if you use their SILENT SALESMAN, you have to PURCHASE AT MINIMUM 50 BOOKS. This would be for me one thousand dollars added to their fee of $595.00 So, this would be quite a large sum should you use this for a handful of brick and mortar book stores.
I know that I am coming into this on DISABILITY and it's pittance (far cry from what I should be worth had not this MURDER ATTEMPT had not incurred. Would be nice to have had the HEADS UP regarding the MARKETING COST.
Dorrance a SCAMMER.
Hmmmm interesting supposition - if they publish one book to your specification, then no.
But in my case, they initiated in the beginning to annihilate my entire book. But in it's conclusion, the BOOK is something to be PROUD OF.
Whether the profits are there, I AM HOPING SO. This is my next project - MARKETING at minimal cost (what I can afford) in it's beginnings.