All You Can Books
Reviews and Complaints

I have seen so many people online review this awful website but only after I too was scammed. I downloaded the app and saw the 'trial' was not actually free so deleted it straight away. They have been CHARGING ME $19.99USD per month without my authorisation. I have had no resolution from their customer service team. This BUSINESS needs to refund monies to scammed customers and/ or be shut down.

I have been in ongoing conflict with this website for weeks. They continue to take my money and refuse to cancel my subscription. I have cancelled my subscription on their website and sent several emails stating I want to cancel my subscription. Every time, they continue to take money. They deliberately make it difficult to cancel your subscription, and even when you contact them directly via email, they still will not end the subscription.It is a deliberate scam. I have seen many others say they have had the same issue.I have evidence of all our communication.

I was searching for a book for my daughter's studies I came across their site signed up in September then having searched found out they do not have the book or books that match. I thereby unsubscribed on their website as their free trial would end at the end of September but there was no use in having such a subscription as money is tight anyway. I thought even though the book is pricey I would buy it elsewhere instead of paying for something I never used and found I did not need. The month of October passed as September had, then I finally got my med money only for them to take it. I cannot afford my hbp and diabetic meds. I cannot buy my pain meds for spondylosis. I consider that stealing. Am I wrong?

This company gets you to open for a trial and then the books do not open, alsothey say they have a book but you cant access till credit card. I did this needing a book for school and once I got in it was not available. I called and cancelled and when I called again because I have 3 new charges I was advised I didnt cancel in time and they will not return. I became infuriated I am not lying they are scamming. Now they have sent an email refusing credit, please see below and when I responded back now I am getting an email telling me they are busy due to overwhelming response to their program, also be see below.

1st response:

Lisa,

Thank you for trying our Unlimited Audiobooks, eBooks and Foreign Language study service!

This serves as a confirmation that on 06/06/2022 you have cancelled your membership with All You Can Books. By cancelling this account, you will not receive any more charges. You can continue using the service until 06/18/2022.

For the rest of your prepaid term you have full access to AllYouCanBooks.com. You can download HUNDREDS of dollars worth of popular audio books, e-books and foreign language audio courses - as many as you like for no additional charge. And the best part is they are all yours to keep!

Questions? Please call or email our friendly Customer Service anytime at one of the phone numbers below.

Enjoy the books! We thank you again for your business!

P.S. Please don't forget to pass our name and website - www.AllYouCanBooks.com - to some of your friends, family, neighbors and co-workers so they can also take advantage of this great FREE Audiobooks, eBooks, and Foreign Language courses Offer. They will thank you for the information.

Response 2:

Dear Lisa,

Thank you for contacting us. I deeply apologize for any inconvenience. I have personally been reviewing your account today.

The reason you were charged is because you did not cancel your membership with All You Can Books during the trial period. Since you decided to continue your membership, we conveniently charged you for monthly membership as per the Terms of Use.

Your account has been canceled and there will be NO more charges.

I want you to be a satisfied customer. Therefore, for the rest of your prepaid term you will have full access to AllYouCanBooks.com. You can download HUNDREDS of dollars worth of audiobooks and ebooks - as many as you like for no additional charge. And the best part is they are all yours to keep!

The membership program and the free trial offer are explained right on our home page - https://www.allyoucanbooks.com - under "How does All You Can Books work?".

When you placed the order, you checked a box stating that you read and agreed with the Terms on the order page. We put that there to make sure all our customers review, understand and agree to all the Terms of the All You Can Books membership program before proceeding with the order. The Terms were also listed on the confirmation page you probably saved after finishing your order. We also sent you a confirmation email right after you completed the order detailing how our program works. To reread the information, you can also find all the details on our Terms of Use page. Just go to our main website - https://www.allyoucanbooks.com - and look for the Terms of Use link at the bottom of the page.

Since you did not cancel your account during the trial period, we conveniently billed your card as per the Terms of Use. The good news is that all audiobooks and ebooks that you have downloaded are all yours to keep and enjoy.

I hope that helps. Have a great day!

AllYouCanBooks Customer Service

[protected]@allyoucanbooks.com

[protected] (US/Canada)

[protected] (United Kingdom)

[protected] (Australia)

[protected] (International)

My response and still no contact:

o:All You Can Books Details

I knew this was going to happen…. I do not use site and don’t want to….. I did call and believe you’re customer agent did not do correctly…. I need my money returned…I live on a fixed income as a disabled vet and cannot take this loss. If it is not returned, you are essentially calling me a liar and I am not. I will have no choice to get my VA advocate involved.

Regards

Lisa Bedard

Please help and respond.

Lisa Bedard

401*426*9993

[protected]@aol.com

I joined on the basis of a 30 day free subscription, but failed to cancel on time to avoid the 19.99 charge.
I think that, on an automated basis, this company (Allyoucan books) should send out an email after 22-25 days saying "We notice you have not ordered anything. Is there anything we can do to help?" I ordered nothing at all but got charged for it. Roger Cole

I was billed through PayPal for this monthly subscription and I've tried every email I have but have to account to cancel? Now I've been on hold for over 30 minutes with their 24 hour /7day a week contact number! Ugh. Not an ideal way to spend a Sunday. Now i can't submit a complaint less than 350 words long?! Come on! Who has this kind of patience? Rediculous. Stupid. Rip off. Joke. #notsofunny #paininmyass #doihaveenoughwordsyet? #dumbest[censored]ever#arealjoke #whatawYtospendyourtime #gottaloveagoodripoffartist #allyoucanbooks.comisagreatbigripoff #jokeoftheyear

I made a reservation to park lane hotel ny on march 2018 to september 2018. When I arrived to the hotel They didn't have the reserved room, so I had to find another hotel, because the weresold out (as they said). I can't count on Booking. com any more . Next time I will try Trivago or Tripadvisor. Never Booking any more. It's a pity. Never Booking.com any more

AllYouCanBooks.com advertises they will let you download all the audio and e-books you can for 14.99 per month--no limit. Hah! The joke is on the buyer who fail to realize they will allow you to download all you can, but you can't. You still get charged anyway. The company is shameless in the fact they propulgate this scam and exult in the fact they can do so legally. After I finally obtained the company phone number from my bank I called and spoke to Nancy who told me they have the right to charge me even though no services were rendered. She seemed proud of the fact. There are no refunds from this company so I am out the money they charged me even after I cancelled their service by email. So don't be dazzled by their offer and think it is risk-free. It is not and you will rue the day you ever surfed this site. I do NOT recommend this company for anyone, not even my worst enemy!