Book Mooch’s earns a 2.5-star rating from 2 reviews, showing that the majority of book swappers are somewhat satisfied with trading experience.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Bookmooch Review: A Hassle-Free Way to Trade Books
I've been using Bookmooch for quite some time now and I must say that my experience has been nothing short of amazing. I've sent out a total of 14 books and mooched 12, and I must say that the process has been quite smooth. Although I've had a couple of people not respond to my requests, I've always been able to cancel them and start over without any issues.
One of the things that I really appreciate about Bookmooch is the fact that everyone who has accepted my requests has always sent the book without fail. I've never had a book reported lost, which is quite impressive considering that the shipping is done through USPS.
However, one of the downsides of using Bookmooch is that I tend to read a lot of 'literary fiction' and I don't always find some of the titles that I'm after. But then again, that's just a minor inconvenience and it doesn't take away from the overall experience.
If you're an avid reader like me and you don't want to keep the books afterwards, then Bookmooch is definitely a good trading resource to consider. I highly recommend it to anyone who's looking for a hassle-free way to trade books.
Poor Customer Service and Harassment: My Experience with Bookmooch.com
I recently tried to sign up for bookmooch.com, hoping to add some books to my collection. However, I was disappointed to find that my account had been closed. I reached out to customer service to inquire about the issue, only to be told that my account was in bad standing. This came as a surprise to me, as I had never used the site before.
When I explained this to the customer service representative, they informed me that my IP address was the same as the account in question. I didn't really understand what that meant, so I tried to explain that I had just moved to a new location. Unfortunately, the representative didn't seem to believe me and even threatened to sue me for mail fraud.
I was taken aback by this response and decided that I didn't want to use a service that treated its users so poorly. I let the representative know that I wouldn't be using the site and blocked their email address to avoid any further harassment.
To make matters worse, I later received more emails from bookmooch.com, even after I had made it clear that I didn't want to use their service. I felt like I was being bullied and harassed, which was a really unpleasant experience.
In fact, I was so unhappy with the way I was treated that I even reached out to USPS customer service to let them know what had happened. I don't think it's right for bookmooch.com to use the post office as a threat against innocent people.
Overall, I would not recommend bookmooch.com to anyone. If you want to be treated with respect and dignity, it's best to stay away from this site.
Book Mooch Complaints 0

However, if you have something to share with the others, you can write a complaint
If you represent Book Mooch, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Is Book Mooch Legit?
Book Mooch earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
About Book Mooch
-
Book Mooch Contacts
-
Book Mooch emailscatking@bookmooch.com86%Confidence score: 86%
-
Book Mooch social media
-
Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 15, 2025




Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!