Menu
For Business Write a review File a complaint
Encyclopedia Britannica Customer Service Phone, Email, Contacts

Encyclopedia Britannica
Reviews and Complaints

www.britannica.com

Learn how the rating is calculated

1.5 8 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Encyclopedia Britannica Reviews 8

ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Encyclopedia Britannica Review: Encyclopedia Britannica - A Valuable Resource for Learning About the World

Encyclopedia Britannica is a website that provides information on a wide range of topics. It is a great resource for anyone who wants to learn more about the world around them. However, the website can be a bit confusing at times, and it can take some time to find the information you are looking for.

One thing that I found frustrating about the website is that it is not always clear where to start. There are so many different topics to choose from, and it can be overwhelming to try to navigate through them all. Additionally, some of the articles are quite long and can be difficult to read.

Despite these challenges, I found that the information on the website is generally accurate and well-researched. I was able to learn a lot about a variety of topics, from history to science to literature. The website also includes a number of helpful features, such as a search function and a glossary of terms.

Overall, I would recommend Encyclopedia Britannica to anyone who is interested in learning more about the world around them. While the website can be a bit confusing at times, it is a valuable resource for anyone who wants to expand their knowledge.

Read full review of Encyclopedia Britannica
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Encyclopedia Britannica Encyclopedia Britannica Review: Great Content, But Website Issues and Confusing Customer Service

So, I was trying to get a yearly subscription to Encyclopedia Britannica on their website britannica.com. But let me tell you, it was a real struggle. I tried 2-3 times to pay for it, but each time I got stuck at the postcode stage. The website kept saying that my postcode was wrong, but it was actually following the US code system on my UK address! What a mess.

I even tried calling their UK number to get some help, but the replies I got were all confused.com. I mean, come on, get it together, guys. It shouldn't be this hard to pay for a subscription.

But once I finally managed to get through all the technical difficulties, I have to say that the content on Encyclopedia Britannica is pretty good. It's got a lot of information on a wide range of topics, and it's all written in a way that's easy to understand.

Overall, I'd say that if you can manage to get past the website's postcode issues and the confusing customer service, then Encyclopedia Britannica is definitely worth checking out. Just be prepared to put in a bit of effort to get there.

Read full review of Encyclopedia Britannica
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Encyclopedia Britannica Encyclopedia Britannica Review: Sketchy Payment Methods and Lack of Communication

Yo, so I signed up for Encyclopedia Britannica (britannica.com) when I was studying and used my credit card to pay for a 12 month subscription. It was all good until the 12 months was up and they just took more money out of my credit card without even sending me an email about renewing. Like, what the heck, man? And now I'm broke because of it. I sent them an email 11 days ago and still haven't heard back from them. Not cool, EB. Not cool.

Honestly, I would suggest finding another way to pay for this or just avoiding it altogether. It's not worth the hassle and stress of dealing with their sketchy payment methods and lack of communication. Save yourself the trouble and look for a better resource.

Read full review of Encyclopedia Britannica
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Encyclopedia Britannica Review: Encyclopedia Britannica - A Wealth of Knowledge at Your Fingertips

Encyclopedia Britannica is a website that has a lot of information on it. It's like a big book, but on the internet. Some people might say that it's not true, but I think it's pretty good. You can learn about a lot of things, like animals, history, and science. Some people might say that things like chemtrails and global warming are real, but I don't believe them. I think that NASA never went to the moon, and that the earth is flat. It's like a big pancake, sitting on some pillars. And there's something called the firmament that covers it. But even if you don't believe that, you can still learn a lot from Encyclopedia Britannica. It's a good place to go if you want to know more about something.

Read full review of Encyclopedia Britannica
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Encyclopedia Britannica Encyclopedia Britannica Review: Informative but Beware of Access Issues

for free.

I recently used Encyclopedia Britannica (britannica.com) for a school project on Herod the Great. I found the website to be helpful in providing information on the topic. However, I did encounter some issues while using the website.

One problem I faced was that every time I clicked on the article about Herod the Great, it counted as a new article. This became frustrating as it eventually prevented me from accessing the article altogether. I was disappointed that I had to pay $75 just to view one article that should have been available for free.

Despite this issue, I found the information provided on the website to be informative and well-researched. The website covers a wide range of topics and provides in-depth information on each subject. I appreciated the variety of sources cited in the articles, which made the information more credible.

Overall, I would recommend Encyclopedia Britannica for anyone looking for reliable information on a variety of topics. However, I would caution users to be aware of potential issues with accessing certain articles.

Read full review of Encyclopedia Britannica
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

Encyclopedia Britannica Encyclopedia Britannica Review: A Comprehensive Source of Knowledge, but at a Cost

If you wanna know some real cool stuff about religion, philosophy, mathematics, and other topics, then you gotta check out Encyclopedia Britannica (britannica.com). This website is the real deal when it comes to knowledge. They got articles that are way more detailed and cited than what you can find on Wikipedia. But, let me tell you, it ain't free. You gotta pay up if you wanna access all the good stuff. That's why I had to take off one star.

But, if you're willing to fork over some cash, you won't be disappointed. The articles are super informative and cover a wide range of topics. Plus, they're written by experts in their fields, so you know you're getting accurate information.

One thing I really like about Encyclopedia Britannica is that they don't just give you the basic facts. They really go in-depth and give you a lot of detail. For example, I was reading an article about the history of the Roman Empire and it was like reading a book. I learned so much and it was really interesting.

Overall, I would definitely recommend Encyclopedia Britannica to anyone who is serious about learning. It's not cheap, but it's worth it if you want to expand your knowledge. Just be prepared to spend some time reading because the articles are long and detailed. But, hey, that's what you're paying for, right?

Read full review of Encyclopedia Britannica
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Encyclopedia Britannica Unleashing the Power of Creativity: A Review of 'The War of Art' by Steven Pressfield

I have just cancelled my son's subscription to the Ency. Britannica after 2 years of not noticing that his credit card was being charged annually. He had a trial subscription 2 years ago for school use, and then received no renewal notice like an ethical organization would send. Though I have cancelled early in the subscription period, I get no pro-rated refund. As an academic librarian who has purchased Britannica products through the years, this is just an unacceptable business practice. I will no longer be supporting future Britannica purchases for my library.

Read full review of Encyclopedia Britannica
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Encyclopedia Britannica Encyclopedia Britannica: A Sinking Ship of Shady Practices and Lack of Concern for Customers

So, I gotta tell ya, I had a bit of a rough go with Encyclopedia Britannica. I mean, I knew my subscription was gonna run out, but I couldn't log in to stop it before they went and renewed it on me. What's up with that, right? It's like they're trying to trap ya into paying more money. And get this, they didn't even send me a notice that it was gonna renew. That's just not cool, man.

And don't even get me started on how they're cutting programs for kids. My son was using their Grade 6 level stuff for school assignments and then all of a sudden, poof, it's gone. What gives, Britannica? You used to be the go-to for all things educational, but now it seems like you're just trying to squeeze every penny out of us.

I hate to say it, but I don't think Britannica is gonna make it much longer. They're like the Titanic, slowly sinking into the depths of the internet. It's a shame, really. I remember when they were the gold standard for encyclopedias. But now, with their shady practices and lack of concern for their customers, I don't see how they can survive.

Oh, and one more thing. After I posted my original review, they actually gave me a refund. So, I guess that's something. But still, I wouldn't recommend Britannica to anyone. There are plenty of other resources out there that don't try to scam you into renewing your subscription.

Read full review of Encyclopedia Britannica
Hide full review

Encyclopedia Britannica Complaints 0

Looks like Encyclopedia Britannica has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent Encyclopedia Britannica, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is Encyclopedia Britannica Legit?

Encyclopedia Britannica earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: Encyclopedia Britannica stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Encyclopedia Britannica's reputation as a trustworthy leader in their field. Customers can rely on Encyclopedia Britannica's services, assured they're dealing with a highly reputable and fully legitimate company.

Encyclopedia Britannica has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The age of Encyclopedia Britannica's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Britannica.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Britannica.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

A trust mark has been identified for a britannica.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

Several positive reviews for Encyclopedia Britannica have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up Encyclopedia Britannica and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

About Encyclopedia Britannica

Screenshot Encyclopedia Britannica
Encyclopedia Britannica is a comprehensive online resource that provides users with access to a vast array of information on a wide range of topics. With a history that dates back to 1768, Britannica has been a trusted source of knowledge for generations of scholars, students, and curious individuals.

The website offers a wealth of information on a variety of subjects, including history, science, technology, art, literature, and more. Users can browse through articles, videos, images, and other multimedia content to learn about virtually any topic they are interested in.

One of the key features of Encyclopedia Britannica is its commitment to accuracy and reliability. The website employs a team of expert writers, editors, and fact-checkers who work tirelessly to ensure that all of the information presented is up-to-date, well-researched, and free from bias.

In addition to its vast collection of articles and multimedia content, Britannica also offers a range of tools and resources to help users deepen their understanding of various topics. These include interactive maps, timelines, and quizzes, as well as a range of study guides and lesson plans designed for educators and students.

Overall, Encyclopedia Britannica is an invaluable resource for anyone seeking to expand their knowledge and understanding of the world around them. With its vast collection of accurate, reliable, and engaging content, it is a must-have tool for students, educators, and lifelong learners alike.
Ratings on other review websites
Trustpilot
Trustpilot
2.3
14 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Encyclopedia Britannica Contacts

  2. Encyclopedia Britannica phone numbers
    +1 (312) 347-7000
    +1 (312) 347-7000
    Click up if you have successfully reached Encyclopedia Britannica by calling +1 (312) 347-7000 phone number 0 0 users reported that they have successfully reached Encyclopedia Britannica by calling +1 (312) 347-7000 phone number Click down if you have unsuccessfully reached Encyclopedia Britannica by calling +1 (312) 347-7000 phone number 0 0 users reported that they have UNsuccessfully reached Encyclopedia Britannica by calling +1 (312) 347-7000 phone number
  3. Encyclopedia Britannica social media
  4. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 19, 2024
Encyclopedia Britannica Category
Encyclopedia Britannica is ranked 3 among 175 companies in the Books and Magazines category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.