Dragonhaus’s earns a 1.0-star rating from 1 reviews, showing that the majority of reptile enthusiasts are dissatisfied with their habitats and accessories.
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We ordered a big ol' reptile house thingy from Dragonhaus LLC on January 25th, 2022
We ordered a big ol' reptile house thingy from Dragonhaus LLC on January 25th, 2022. They said it would take about 19 weeks to get to us. Well, guess what? It's October now, and we've been waiting for a whopping 37 weeks and still no sign of that cage. We've been trying to get in touch with them since early August, but it's like they disappeared off the face of the earth. We called 'em three times, emailed 'em twice, slid into their DMs on Instagram, and even tried *** messenger. But no response, nada, zilch. We paid a grand total of $1047.61 for this thing, and we've tried going through our bank and PayPal to get our money back, but it's too late for that now. Our order number is ***, and all we want is a fat refund since they haven't even bothered to ship our order.
Is Dragonhaus Legit?
Dragonhaus earns a trustworthiness rating of 88%
Highly reliable. Use their services with confidence, yet trust but verify.
The age of Dragonhaus's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Thedragonhaus.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Thedragonhaus.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Thedragonhaus.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The thedragonhaus.com may offer a niche product or service that is only of interest to a smaller audience.
- Dragonhaus protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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About Dragonhaus
One of the key strengths of Dragonhaus is its extensive product selection. From dragon figurines and statues to dragon-themed clothing and accessories, the website offers a diverse range of items to cater to various tastes and preferences. Whether you are a collector looking for unique dragon artifacts or a fan seeking to express your love for these mythical creatures, Dragonhaus has something to offer for everyone.
What sets Dragonhaus apart from other online retailers is its commitment to providing top-notch quality products. Each item available on the website is carefully curated to ensure that it meets the highest standards of craftsmanship and durability. This attention to detail ensures that customers receive products that not only look visually appealing but also stand the test of time.
Furthermore, Dragonhaus prides itself on its exceptional customer service. The website is designed to be user-friendly, allowing customers to easily navigate through the various product categories and find what they are looking for. In case of any queries or concerns, Dragonhaus has a dedicated customer support team that is readily available to assist customers and provide prompt resolutions.
Another noteworthy aspect of Dragonhaus is its competitive pricing. Despite offering premium quality products, the website strives to keep its prices affordable and accessible to a wide range of customers. This commitment to fair pricing ensures that dragon enthusiasts can indulge in their passion without breaking the bank.
Dragonhaus also goes the extra mile to ensure a seamless shopping experience. The website offers secure payment options, ensuring that customers' personal and financial information is protected. Additionally, Dragonhaus provides reliable and efficient shipping services, ensuring that customers receive their orders in a timely manner.
In summary, Dragonhaus is a reputable online retailer that offers a diverse range of high-quality dragon-themed products. With a strong emphasis on customer satisfaction, the website provides a seamless shopping experience, competitive pricing, and exceptional customer service. Whether you are a collector or a dragon enthusiast, Dragonhaus is the go-to destination for all your dragon-related needs.
Overview of Dragonhaus complaint handling
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Dragonhaus Contacts
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Dragonhaus phone numbers+1 (253) 572-0501+1 (253) 572-0501Click up if you have successfully reached Dragonhaus by calling +1 (253) 572-0501 phone number 0 0 users reported that they have successfully reached Dragonhaus by calling +1 (253) 572-0501 phone number Click down if you have unsuccessfully reached Dragonhaus by calling +1 (253) 572-0501 phone number 0 0 users reported that they have UNsuccessfully reached Dragonhaus by calling +1 (253) 572-0501 phone number
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Dragonhaus emailscustom@thedragonhaus.com73%Confidence score: 73%contact@thedragonhaus.com73%Confidence score: 73%Support
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Dragonhaus address700 E D St, Tacoma, Washington, 98421, United States
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Dragonhaus social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024 - View all Dragonhaus contacts
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