Draper's & Damon's’s earns a 1.2-star rating from 16 reviews, showing that the majority of customers are dissatisfied with purchases.
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Draper's & Damon's Discount Code Issues: Frustrating Customer Service and Ineffective Promotions
This website, Draper's & Damon's, has been having some issues with their discount codes for quite some time now. I've been trying to use them for months, but they just don't seem to work. I even talked to the folks at Drapers about it, and they told me that I have to call in every time I place an order with a discount code, so they can manually apply it. That's just not right, if you ask me.
I mean, come on, who has time for that? It's ridiculous customer service, and it's not fair to the customers who are trying to save a little money. I hope that everyone who uses a discount code on this website realizes that it's not going to work, and stops using it altogether.
Overall, I'm pretty disappointed with Draper's & Damon's. They need to get their act together and fix this issue, or they're going to lose a lot of business. It's a shame, because they have some really nice stuff on their website. But if they can't get their discount codes to work properly, then what's the point?
Disappointing Experience at Draper's & Damon's: Poor Quality and Unhelpful Salesperson
I went to Draper's & Damon's website to find some new clothes for myself. I found an item that I really liked, but the sales person told me that it wasn't on sale. I decided to order it anyway because I really wanted it. The next day, I saw that the same item had a second one for only 1 cent! I was really upset about this and called the sales person to ask about it. This time, a different woman answered the phone and she was not very polite. She agreed to mail out the item, but I was not happy with the way she treated me.
When I received the items, I was disappointed with the quality and appearance. They were not what I expected at all. I decided to return them and paid for first class postage to send them back in one package. When I received my refund, I noticed that the postage for the package was deducted from my refund. This made me really angry because I couldn't keep any of the poor quality items and they still made a profit from me.
Overall, I was not happy with my experience at Draper's & Damon's. The sales person was not very helpful and the items were not of good quality. I would not recommend this website to anyone looking for good clothes.
Disappointing Customer Service Experience with Draper's & Damon's
I recently bought a summer jacket from Draper's & Damon's, but when it arrived, I was disappointed to find that the fabric was much heavier than I expected. I decided to return it, but I was upset that I had to pay for the return postage. I reached out to customer service and asked them to waive the fee since the item was not accurately described on their website. Unfortunately, they refused to help me.
Feeling frustrated, I decided to escalate the issue to corporate. However, even after contacting them, I still did not receive any assistance. I was disappointed that the company was not willing to admit their mistake and help me as a customer.
Despite this negative experience, I will say that the quality of the clothing at Draper's & Damon's is very nice. However, I cannot continue to do business with a company that does not prioritize their customers' satisfaction.
Disappointing Experience with Draper's & Damon's: Glitchy Website and Unhelpful Customer Service
I recently had an experience with Draper's & Damon's website that left me feeling frustrated and disappointed. I was trying to purchase two tops and had a coupon discount that I wanted to apply to my order. However, for some reason, the website would not allow me to do so. I couldn't figure out why, so I decided to contact Customer Service for help.
Unfortunately, the representative I spoke with was not very helpful at all. I explained my situation and asked if there was anything they could do to help me get the discount applied to my order. They didn't seem to understand what I was asking for and just kept repeating the same unhelpful responses. I even told them that if they could help me, I would purchase the tops, but if not, I would never shop with them again.
To make matters worse, this wasn't my first negative experience with Draper's & Damon's. In a previous order, they sent me the wrong size and then tried to tell me that the merchandise was "backordered" when it was clearly in stock. It was frustrating to deal with their incompetence and lack of care for their customers.
Overall, I would not recommend shopping with Draper's & Damon's. Their website is glitchy, their customer service is unhelpful, and they seem to have a general lack of organization and attention to detail. Save yourself the hassle and shop elsewhere.
Disappointing Experience with Draper's & Damon's: Delayed Shipping and Poor Customer Service
I gotta say, I was pretty disappointed with my experience with Draper's & Damon's. I had ordered something way back in November of last year, and was told it would ship in March. But then, I got an email saying it would be delayed until April 21st. By that point, I was pretty over it and decided I didn't even want the item anymore. But, of course, it arrived shortly after that email.
So, I called up D&D to see if they could help me out with the return shipping, since it had taken so long and I didn't even want the item anymore. But, the person on the phone was super rude and told me that they don't offer free returns. Like, seriously? After all that waiting, they couldn't even help me out a little bit?
Anyway, I ended up paying for the return shipping myself, but I made sure to have my info removed from their company. I don't think I'll be shopping with Draper's & Damon's again anytime soon. Honestly, they deserve a big fat zero in the star ratings.
Disappointing Experience with Draper's & Damon's: Lack of Flexibility and Slow Refund Process
I recently made a purchase from Draper's & Damon's, and unfortunately, it did not go as smoothly as I had hoped. I ordered two pairs of pants, one of which was on sale for a great price of $9.99. However, when the pants arrived, I quickly realized that they were not a good fit for me. I decided to return them and cancel the other pair, which was still on backorder.
I was disappointed to learn that I could not change the size of the backordered pants, as the order had already been processed. I had to wait three long weeks for my refund, and even then, I only received a credit of $10. I was not refunded the $14.85 for shipping and handling, which was frustrating.
Despite my disappointment with this experience, I do appreciate the effort that Draper's & Damon's puts into their catalogs. However, I have decided to shop at stores closer to home from now on. I will also be throwing away all of my Draper's & Damon's catalogs.
Overall, I would say that my experience with Draper's & Damon's was not the best. While I appreciate their efforts, I was disappointed with the lack of flexibility when it came to changing my order. I hope that they can improve their customer service in the future.
Disappointing Experience with D&D: Sizing, Quality, Processing, Discounts, and Shipping Delays
D&D has been my go-to site for a few moons now, but I gotta say, it's been letting me down lately. There's been a few areas where they've really missed the mark, and it's not just a one-time thing, ya know? First off, their sizing chart is all over the place. Sometimes the fit is too big, sometimes it's too small, and hardly ever is it just right. And if you need to exchange something, forget about it. You gotta pay for shipping both ways, which is a real bummer.
Another thing that's been getting on my nerves is the quality of the fabrics. They're getting thinner and thinner, and after just one wear, my tees are already stretched out. And don't even get me started on the scoop necks. They fit more like a boatneck, which is not what I signed up for.
The order processing is also a real drag. It takes forever for them to get my stuff together and ship it out. And if I need to get a refund, it's like pulling teeth. I gotta battle with them just to get my money back.
And speaking of money, they've been denying me discounts left and right. Like that "Labels We Love" offer they had back in June. I had to hunt down the management just to get them to honor it.
But the worst part? The shipping delays. They're absolutely terrible. And now they're blaming it on moving their warehouse. It's been over a month and I still haven't gotten my order. It's like they don't even care about their customers anymore.
I hate to say it, but D&D has lost a good customer. I shouldn't have to work so hard just to get my order. It's a real shame, too, because I used to love shopping there. But now? Not so much.
Beware of False Advertising: My Experience with Draper's & Damon's
I recently got a catalog from Draper's & Damon's and saw that they were offering a discount of 25% off on the front page. I was excited to take advantage of this offer and placed an online order. However, when I checked the totals, I noticed that only one item had been discounted. I immediately called their customer service to inquire about this issue.
The representative I spoke to informed me that clearance items may not be eligible for the discount. I tried to explain that the discount was advertised as being applicable to the entire order, but she became defensive and dismissive. She even went as far as to say that the price of the item I was inquiring about was too low for anything at Draper's & Damon's.
I was shocked by her response and asked to speak to someone else, but she refused and didn't even know who would answer the phone if I called back. Frustrated and disappointed, I decided to cancel my order. I feel like Draper's & Damon's is using a fraudulent advertising scheme to lure customers in with false promises of discounts.
I would caution anyone considering shopping with this company to double-check their totals before paying. It's important to be aware of these kinds of tactics and not fall victim to them. I will be sharing my experience with my friends and family to make sure they don't get taken advantage of either.
Poor Customer Service and Multiple Charges for Jacket Order at Draper's & Damon's
I bought a jacket from Draper's & Damon's on January 5th, but it never arrived by late February. The tracking information showed that it was waiting for DHL pickup at their warehouse, but it was never picked up. I called customer service and spoke to a man with an accent (I think he gave me the wrong name!) who said he would cancel the order and refund my money. He also said that since the jacket was still in stock, he would process a new order for me. However, I was charged for three more jackets instead of just one! I think he didn't know what he was doing or misunderstood my request.
I called again on March 1st at 4:54 pm and asked for a supervisor, but a woman with a very heavy accent told me that one was not available. She said she could help me, but she didn't tell me what she was going to do after hearing my problem. I have no reason to believe that she did anything to resolve the issue. It's frustrating because the quality of their items has gone downhill, and now everything else there is screwed up. There is NO customer service! It's such a disappointment. I think there must have been changes in ownership and/or management.
I can't believe they got away with charging my credit card multiple times. It's unacceptable! I hope they can fix their problems soon because I used to love shopping at Draper's & Damon's.
Terrible Customer Service Experience with Draper's & Damon's - Do Not Recommend!
I recently ordered a dress from Draper's & Damon's for a wedding I was attending. However, when the package arrived, I was disappointed to find that they had only sent me the top piece of the dress, even though the invoice clearly stated that it was a 2-piece set. I immediately contacted customer service to rectify the situation, but was met with more frustration.
The representative informed me that they could not send me just the bottom piece and that I would have to return the top piece and re-order the entire set. This was unacceptable, as there was not enough time to do so before the wedding. I asked to speak to a supervisor, but was made to wait for 20 minutes before being told that they were unavailable. Eventually, the supervisor agreed to send me a whole new set, but a few days later, I received an email stating that it would be delayed.
When I called to inquire about the delay, I was told that it would still arrive in time for the wedding. However, a few days later, I received another email apologizing for yet another delay, stating that the item was out of stock. I was never informed that the item was out of stock, and I would not have agreed to have it sent again if I had known. I had no choice but to cancel the order, which was a complete waste of time.
To make matters worse, the customer service representative who knew I was unhappy did not direct me to the survey at the end of the call, as I had requested. Instead, she simply hung up on me. This was the worst customer service experience I have ever had, and I would not recommend Draper's & Damon's to anyone. I hope that my refund shows up on my credit card soon.
Draper's & Damon's Complaints 6
Disappointing Mandarin Neck Twinset from Draper's & Damon's: Glitter Everywhere!
I bought the printed Mandarin Neck Twinset from Draper's & Damon's and I gotta say, it looked pretty good on the website. But when I got it, there was glitter falling all over the place! I mean, come on, who wants to be covered in glitter all day? It was a total mess and I couldn't even wear it. I had to return the item and it was a hassle. I was really disappointed because I was looking forward to wearing it. Overall, I wouldn't recommend this product.
Disappointing Quality and Sizing: A Review of Draper's & Damon's
I ain't gonna lie, I was pretty disappointed with Draper's & Damon's. I ordered a couple of things from their website and when they arrived, I was not impressed with the quality. The material felt cheap and the stitching was all wonky. I mean, I ain't no fashion expert, but even I could tell that these clothes were not worth the price.
And don't even get me started on their sizing charts. I ordered a shirt that was supposed to be my size, but when I tried it on, it was way too small. I had to pay $10 just to return it, which is ridiculous if you ask me. I mean, why should I have to pay for their mistake?
Overall, I would not recommend Draper's & Damon's to anyone. Save your money and go somewhere else. There are plenty of other places to buy clothes that are better quality and don't charge you for returns.
Draper's & Damon's: A Disappointing Experience with Final Sale Policy
I recently bought a dress from Draper's & Damon's, and boy was it a hassle. The dress was on back order for what felt like forever, but finally arrived with a hefty price tag of $129.97. I was excited to try it on, but unfortunately it didn't fit quite right. So, I decided to return it and get my money back. But, to my surprise, I was told that since the price ended in .97, it was final sale and not refundable. What a rip off! I couldn't believe it. It's like they don't care about their customers at all. It's a shame that such a crooked and shoddy operation is still in business. I would not recommend shopping at Draper's & Damon's.
Is Draper's & Damon's Legit?
Draper's & Damon's earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Draper's & Damon's has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Drapers.blair.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- While Draper's & Damon's has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 6 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Drapers.blair.com is being iframed, Iframes can be used for legitimate, For example, iframes can be used to embed third-party content such as maps, videos, or advertisements, which can enhance the user experience.
- There was some difficulty in evaluating or examining the information or data present on the drapers.blair.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- The website belonging to Draper's & Damon's has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Beware of Drapers: Unauthorized Charges and Theft!
So, I bought something from Drapers and paid for it all. Then, in November, I got charged an extra $1.97. I figured it was for postage or something. But now, they're charging me $14.97 every month! What's that all about? Give me my money back, you thieves! Don't even bother with these guys. They'll just rob you blind!
Draper's & Damon's: Poor Quality Tees and Scam Subscription Service
I ordered 2 tees from Draper's & Damon's and I gotta say, they were not very nice, at all. I wouldn't have even paid more than $5 for them if I saw them in a store. To make matters worse, I was charged for a subscription service at $14.95 per month. What a bunch of scammers! I'm still waiting to see if they refund my money after calling them. My advice? Stay away from this company!
Disappointed with Draper's & Damon's: Wrong Item and Extra Charges
I jus' got my order from Draper's & Damon's and I gotta say, I'm pretty disappointed. I ordered a dress, but what I got was a pant suit in the same color. Now, I ain't no expert, but I'm pretty sure a dress and a pant suit ain't the same thing. The order form said "dress" and even the email they sent me had a picture of a dress. So, I don't know what went wrong there.
But that ain't even the worst part. They charged me for shipping and now they're gonna charge me for the return too! I mean, come on, other online stores give you free returns. This is just ridiculous. I ain't gonna be ordering from Draper's & Damon's again, that's for sure. There's plenty of other places out there with way better service.
About Draper's & Damon's
One of the things that set Draper's & Damon's apart from other fashion brands is their commitment to providing clothing that is both fashionable and comfortable. The company understands that women want to look good, but they also want to feel good in what they wear. That's why they use only the finest materials and fabrics to create their clothing, ensuring that their customers are comfortable and confident in their outfits.
Draper's & Damon's also offers a wide range of sizes, including petite and plus sizes, to ensure that every woman can find the perfect fit. The company's clothing is designed to flatter every body type, with styles that are both timeless and on-trend.
In addition to their clothing, Draper's & Damon's also offers a range of accessories, including jewelry, scarves, and handbags, to complete any outfit. Their accessories are designed to complement their clothing, making it easy for customers to put together a complete look.
Overall, Draper's & Damon's is a fashion brand that has stood the test of time. With their commitment to quality, comfort, and style, they have become a trusted name in women's fashion. Whether you're looking for a casual outfit or something more formal, Draper's & Damon's has something for everyone.
Overview of Draper's & Damon's complaint handling
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Draper's & Damon's Contacts
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Draper's & Damon's phone numbers+1 (866) 252-7400+1 (866) 252-7400Click up if you have successfully reached Draper's & Damon's by calling +1 (866) 252-7400 phone number 0 0 users reported that they have successfully reached Draper's & Damon's by calling +1 (866) 252-7400 phone number Click down if you have unsuccessfully reached Draper's & Damon's by calling +1 (866) 252-7400 phone number 0 0 users reported that they have UNsuccessfully reached Draper's & Damon's by calling +1 (866) 252-7400 phone number
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Draper's & Damon's social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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