DressLink
Reviews and Complaints

I paid for a skirt that I didn't receive yet it was a large pink tennis skirt my name is Lavon Dunlap so can you please get back ASAP thanks contact number [protected] I actually order 2 the first one came within 5 days I keep trying to get in contact with you guys but I can't I keep calling and calling this so unprofessional so can y'all please try to reach back out thanks

I ordered this and still haven't received it. My name is Aurelia McClain, where is my order it for a wedding. I don't recall receiving an order number buy my credit card was debited. A Wells Fargo card was used for this purchase. I placed, this ordered in March and I don't have a way to track the order or what carrier would be delivering. This purchase is for a, wife to be and u ordered in time to receive it and I've yet to see it in my mailbox or a knock on the door from fed x or ups

I ordered two packs of surprise dolls from your company. My daughters opened them this morning for Easter... much to my surprise the dolls are all fake. With the same clothes for everyone, same shoes, same water bottles. I would like to know what you want done, I want a full refund! I have two crying children because their Easter gifts suck! These gifts are not cheap, and paying that price there is no way they should be fake! I can't belive that I spent that much money on something like this! I don't want to have to take further steps and I would like this resolved as fast as possible. I will not be paying any money to send anything back, I've already wasted enough! Not to mention two kids that don't even have Easter presents! How sad... not a great first order from your company!

I order two jackets on Febuary 24th...It said 9-15 business days which I understand but it is now March 20th and my order has been shipped. It should be here by now..I would either like a refund or even better the product I bought. Terrible customer service...If I don't get either should be sued especially since I'm not the only one that has had horrible service

I ordered a dress from your site on the 1st of March and I have never received it. Yodel say it was delivered on the 9th but this is not the case. When contacted they said they would arrange another delivery but this has not happened. I would like to arrange a full refund please as this dress was for an event that has now passed.
The order reference is DLN22H9Q8.
Thank you for your assistance with this matter.

I received a snapped headband and a dress which had loads of snags. I requested a full refund for the damage on both items but they have said they will only refund me a third of the order total despite both items being unusable. This is as far as I have got with 8 rounds of emails! It's exhausting and I still havent received the part refund yet!

By the looks of the all the reviews so many people have been stung. Why is nobody doing anything about it they are crooks.

A few weeks ago i ordered just one item that should of been here last week. I this this item before March 14th and it should be here by now. And no confirmation email was sent and I can't track my own package. I either want to know if my package will be at the correct address before the 14th or I will demand all my money back. Order number is DLNO7237a. User name and email is p.[protected]@live.com. Email me as soon as possible with information.

I went and bought a dress for my first time off this website only to find out it's shipping from China and in my email the tracking device is showing that they attempted to deliver in Romulus Mi even though I live a hour and a half away from there and NEED this dress by tomorrow! This is why I paid for the faster shipping option! I am very unhappy at what I am seeing!

I ordered a dress yesterday and have had no confirmation of the order to my email? I now see that there are a lot of complaints of items never being received. I want confirmation the item has been ordered and an email to confirm when shipped email is [protected]@hotmail.co.uk

Photos attached of item ordered and order details!

Please reply immeadiately to confirm the order has been received and will be shipped or issue a refund so I can order an item that will arrive in time.

I received these today in the mail. They are supposed to be arizona birkenstock sandals. There is no place it states they are genuine arizona birkenstocks on the sandal. Birkenstock is always on the insole. I have had many of these and this pair is not genuine. I want my money back. I used paypal and can file a complaint if necessary. Very deceiving.

I ordered a dress and headpiece in December and I still haven't received the products. I've made payment and no longer need the items as the ocassion has pasted. Please may I be refunded the full amount as soon as possible.

Refund required - Refund required
Refund required - Refund required
Refund required - Refund required

Please see my order number below and photo attached of the items I had ordered.

DLN6P947U - This was my order no.

Please look into the so that you can find out what happened and I can have my refund. Also you need to make it easier for people to contact you directly on your website. This is both frustrating and very unprofessional. I'm sure your aiming to provide good customer service. At the moment I am not a happy customer especially because I don't have the items and I have not got my money back.

SORT IT OUT!

On December 8, 2017 I ordered a dress, order # FD5602, my credit card was billed on that date via paypal to dresslink co 4029357733on, the dress has not arrived . I would like a response ASAP or a refund
From: Janice McFarlane
Sent: February 27, 2018 3:27 PM
To: 'service.[protected]@gmail.com'
Subject: order has not arrived

Order FD5602, was billed to my credit card, paid to dresslinkco on Dec. 8th 2017. The dress has not arrived.
I want refund or the dress i ordered

regards
Janice McFarlane

I ordered the above items to be delivered to 91 Mulberry Close, Paignton, Devon, TQ3 3GB, UK on 5th February 2018 order ID ODR69726GL631432N.
These items have not arrived as stated and therefore this is a breech of contract.
I note the items have been dispatched according to your website and as I no longer will require the items when they do arrive you may offer a partial refund on return which I must pay myself as opposed to a full refund. This is in breech of contract.
Please provide a returns address and assurance as the package will not be opened to ensure returned as sent of a full refund due to breech of delivery promise. You cannot state it is others fault if delivery dates not adhered to, this is your responsibility for stating delivery will be within a set period, you are obliged to consider other factors when making such statements.
Christine Franklin

I made an order on the 7/02/2018 with my Tracking number JD0002259221525301 and order number DLN050LM9. I received an order today asking if I was happy with my order which I have not yet received. I am very unhappy with the service I have not received from your company and want a full refund otherwise I will have to take this matter further. Please can me on [protected]@yahoo.co.uk

I ordered from DressLink, a dress and some accessories especially for a party coming up next weekend.
When I ordered from the website I checked and make sure that the delivery will arrive before time.
I'm very disappointed with the service and I was also very disappointed and surprised that there is no customer service contact at all.
Maybe just passed my attention but as I was looking for a customer service contact on their website just realised couldn't find any.

Please help me, because I really need that dress or otherwise I want my money back as soon as possible.
Still hasn't got it yet and Im really going to run out of time.
Here is my order details :
Number : DLNA4T026

Hi, order number DLN61B9M5. I want to return this item and get the refund. Please send me the return lable. My email address is [protected]@yynet.com. the reason why I want to return is I don't think it's authentic Ugg boots. The name on the box is differently printed on the box and the shoes considered to be "dirty". So please send me back the return label and I want to get my money back. Thanks

I purchased a dress online in January 2018 my cc was charged on the 14th. The reply was 7 - 10 day arrival. Never came. Very disappointed I needed it this week. I'd like to have my card credited back this is extremely upsetting dishonest and poor business. I believed I was on a nice women's site for dresses apparently i was wrong and take. Advantage of. Such a scheme. It was only $30.00 but it's the principle. Of making a website and representing itself in a negative way. One would think that with all the mimosa going on in this world especially against women. That a women's dress store would be more honest and appealing. Not in this case. Too bad they had some very nice dresses on their site

I am requesting a refund for my Black Arizona Solid Fashion Beach Cork Soled Flat Sandals. My order number is: DLN84U1V6. I paid $29.99. I ordered sandals on December 26, 2017 and it is now January 26, 2018. I have called the number online and tried to reach out. I have logged into my account and it has said Processing since I placed my order. About two weeks ago (1/05/18) it stated that the item will ship in 1-4 days. Today (1/26/18 it still says the same thing.) I've waited patiently but I have not received any other information. I would like my item to be shipped immediately or a full refund of my money. I read great things about this company online prior to my order and this seems quite frustrating that this has been my experience.

I would like to know where my order is? I ordered her dress on December 1, 2017 for New Year's 2018 and it's still not here. I'm extremely upset did you did so much advertising influencing people to do and buy a dress for New Year's through you and you cannot produce the product I want a refund or I want my dress and it must be here before New Year's eve so I can wear it for New Year's Eve otherwise Refund me today so I can buy a dress!

I bought a pair of UGG Bailey bow boots size 6 I receive them in a size 5
I have been trying to contact Dress link for days and with no luck I keep getting a answering machine which the voicemail box is full I just want the size boots that I ordered! I would like for Jess link to contact me my order number was DLN766B1C. I cannot believe the lack of customer service this company has I would not recommend them to anyone .