Enigma Software Group review: unauthorized charge on my credit card 25

THOUGHT I WAS ORDERING SPY HUNTER TO PROTECK MY COMPUTER BUT I NEVER GOT IT. I DOWNLOADED IT BUT ALL I GOT WAS A CHARGE FOR 36.29 euro ON MY BANK STATEMENT. I ALSO CALLED THE PHONE NUMBER BUT GOT NO ANSWER. IS THERE ANYWAY I CAN GET MY MONEY BACK?

You charged me - and that without my permission- on the 25/12/2008 with the amount of € 72.53 for what ...

I already made a complain ar Mastercard B C C for that

I want that amount of money back within 2 weeks or I will start up an inquiry by justice

charge credit card without asking ( i payed 31.86 in june 2008 and it was for a years service and they hit me again in january 2009

I would like to complain about the unauthorised charging of my account when you have no right so could you please give me my money back thankyou...

I purchased this for one year only and am very dissapointed with their product. I have received no notice of any kind from them and they have charged my account again. My credit card company has been notified and a dispute is in action. They will be blocked from every using my card again.

I was given a notice that SpyHunter was about to charge me $29.99, taken from my debit card, but did not. This is only six months since I bought the software, for which I spent $30 back in the Spring. I did not actively authorize the $29.99 charge, and this charge incurred a $29 ISF fee from the bank because I did not have a way to contact them to stop the charge. I can see $30 a year for a subscripton to fight viruses, but $60 a year is a bit much. They should not have charged me a second time in 6 months! I want my $29.99 back, plus reimbursement for the $39 ISF charge!

I have been billed $34.98 AUS using my old credit card number on the 29th JAn 2010. I have not renewed spyhunter and I have not authorised for this amount to be deducted. The number used doesn't exist anymore, I have a new number. Please credit this amount . I have reported it to Citibank

I have been charged without authorisation for the second time in 6 months how do I go about getting my money back?

I have also receieved such an unauthorized billing to the amount of $42.39 to my aol address
I made a phone call to the number listed and was put through to the Phillipines and had a person who could hardly speak English and was unable to optain any details as to what the service is and how it was authorized.
I will request my Credit Card company to deny any payments as I request it under the Michigan Banking Laws

Further to the above.
There is not a time limit under Michigan law when denial can be applied.
I know this from sad experiences I encountered when in business as I had charges denied that were over 2 years old.
My Bank had to honor the denial and i had to sue in order to recover my losses

I bought in februari via internet SPYhunter because I was having some problems
they charged me 71 euro
after 6 mounths they charged me 35 euro via ctreditcard
without any permission

In January 20th, 2014 an unauthorized charge of US$43.91 appeared in my Capital One Master Card. I never ordered anything for this amount. About 2 years ago I purchased a small program valued at $ 11.99, and that was it. Now this people come out of the blue with this fraudulent charge. I called, but nobody answered the phone the first time. The second time someone answered and then he said somebody would fix this matter, then he put me on hold forever. I am overseas until March 31/2014. It's very difficult for me to follow up this matter from Nicaragua, where I am staying for the time being. I will be back in Canada April 1st, 2014. I already have started a claim with my Credit Card company (Capital One). Thank you for your support. Copy of this email has been sent to CAPITAL ONE (MASTER CARD Canada division) Carlos Guido, Laval, Canada H7H 3V9

Dear sir.
I never got any of yor products and you have been charge na amount of 36.00 euros in my credit card.
Please give na answer.
Thank you ever so much.
Noel bandeira Pinto da Cunha

i Did not buy any of your products and you have been charge me 36 euro via credicard without any permisson
Noel cunha
noelpinto.noel@gmail.om

The same at me- € 34, 24. I bought it a year ago online for only one year.. My PC shop deleted it, cause malware comes up with the programm. On 19th dec. Dri Spyhunter take the money from my mastercard. I can´t get the money back!

I dont have this dri spyhonter on my PC.I just see the charge on my master card
2015/03/18...Inever ask to buy thi .I never donwloded it.
I want a credit on my master card .This is a bad compeni

i want

omment avez-vous pu me prélever 2 fois pour le même fichier le même jour sans me demander mon avis :
Copie de mon relevé de Mastercard :

10/04 Dri Spyhunter - 35, 99
10/04 Dri Spyhunter - 35, 99
Je vous serais gré de me fournir les factures correspondantes à ces soi disant achats ? et je n'ai pas de trace mail

En plus votre fichier est gratuit
Cela s’appelle de l’escroquerie
C’est vous qui êtes des espions et surtout des voleurs.

Mr François RENARDET
69 bis ave JJRousseau
78420 CARRIERES SUR SEINE

I did not purchase anything from this vendor. Have a dispute with Chase against this vendor. I had my card canceled and reissued under a new number to avoid any further fraudulent charges from this company.

2 weeks ago i come in california ( fremont ) for business, and when i arrive i see that : on my credit card 2 payment, 35.59 eur +36.59 eur at "dri spyhunter", total payment is 73, 18 eur .
exact date of payment is 03/07/2015 at 00.00,
my MasterCard code finals are ****-****-****-3118 .
please retun me the complete credit and answer at my request, if i have no news in this week i give this practice at my lawyers. if you need more details please ask me .
sincerly.
Dr, Mr Barzani Luca
my mail is b.luca81@gmail.com or legalmail certified at barzani.luca@pecimprese.it
in attached the scan of my banking report, evidenced the two payment

I filed a complaint re:DRI*SPYHUNTER for another recent charge (DRI = Digital River, Inc, 10380 Bren Rd W, Minnetonka, MN 55343) --- also with Enigma SW Group USA, LLC, 2803 Gulf to Bay Blvd, Clearwater, FL 33759. I have now filed a dispute with my credit card co. It sure seems there are folks from all over the world who complain about the charges this company/merchant hits you with unawares. It took some digging to realize DRI was Digital River, Inc. Good luck everyone I thought I had cancelled this last Apr and yet here we are again.

You have charged my account twice with 35, 69 € and once with 35, 64 €. I declare never having ordered any item to Spy Hunter. I even subscribed Spy Hunter! Therefore I kindly request you to refund the whole amount of 107, 02 € to my account!

6 October 2015 Dri Spyhunter deducted two payments off my account that I did not Authorised R553.17and R414.85. I made a purchase from them many months ago. I have not purchesed any other products from them. THIS IS FRAUD! There are so many complains about this why are the still able to get away with this?

Yes everyone need contact better business bureau. That way someone can really go after them. I just don't know how they got my credit card number?

I ordered RegHunter & SpyHunter in 2013 through Enigma. Things were going smooth and I rarely checked my CC statement as I noticed periodic charges by SafeCart. Apparently, in Aug 2015, Feb 2016, and Aug 2016, I had one charge by DRI for the same product being billed by SafeCart.

Then beginning in Jan 2017/Feb 2017, I started getting double charges by DRI, one of which was converted from euros. This would occur every six months along with the periodic SafeCart billing.

I cancelled my subscriptions (after noticing more infections, slower speed, and terrible online reviews) as directed through Enigma website, and confirmed by SafeCart via email, and yet in July 2018 and this month I've noticed new charges by DRI, one of which is converted from euros. How did this go from SafeCart handling both to another vendor also handling billing?

It seems to me either Enigma doesn't have a hold on their accounts, or somehow duplicate charges are filtering out to different financial centers, or this is a total scam by DRI/SafeCart/Enigma/all.

I am 77 years old pensioner I never asked for a renewal spyhunter they just take my money out of my credit card (Visa) has been debited with 25.99 GBP.
Please note that your card statement will list "DRI*SPYHUNTER-REGHUNTR". I sent a email to cancel they just do not answer emails dos anyone know how I can get my money back please email me isaacbroome@hotmail.com