Dunelm Soft Furnishings’s earns a 1.6-star rating from 30 reviews, showing that the majority of home decor enthusiasts are dissatisfied with their purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Never ending nightmare
Never ending nightmare. Waited in for delivery that never came for several days. Wrong item, they refused to collect it and wanted to charge me for collection! Then did not collect when they said they would, so more days spent waiting around at home. One month later thay have not refunded money for the wrong door, can't get through on after sales phone line. Manager not available etc. Wish I had never had anything to do with this chaos.
Door turned up and was wrong size
A week ago I ordered a front door and door furniture from this site. Spoke to them on the phone and they confirmed delivery. Door turned up and was wrong size. Took a complete extra day altering frame to fit. Letter box ordered at same time still hasn't turned up. Can not get through to after sales care on the phone (and it is a chargeable number) They sent autoreply to my first complaint, said that they would be in touch, and then nothing, do not reply anymore to email complaints. My opinion is that this firm is absolutely unreliable and rubbish.
Hi I ordered a door an haven't received a confirmation email or received a receipt I just got given a ref no but can't use it as my email address haven't received nothing an I am starting to get a little worried as I used a relatives card I can't get them on the phone what so ever ... PLEASE HELP
Dunelm Soft Furnishings Reviews 0
If you represent Dunelm Soft Furnishings, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Dunelm Soft Furnishings
### Guide for Filing a Complaint Against Dunelm Soft Furnishings on ComplaintsBoard.com
1. Log in or Create an Account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account to proceed.
2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is typically positioned at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue with Dunelm Soft Furnishings in the 'Complaint Title' section.
4. Detailing the Experience:
- Provide detailed information about your experience with Dunelm Soft Furnishings.
- Include key areas such as transactions, nature of the issue, steps taken to resolve, personal impact, etc.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review Before Submission:
- Ensure your complaint is clear, accurate, and complete before submission.
8. Submission Process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Follow these steps meticulously to effectively file a complaint against Dunelm Soft Furnishings on ComplaintsBoard.com. Your feedback is valuable in improving customer experiences.
Overview of Dunelm Soft Furnishings complaint handling
-
Dunelm Soft Furnishings Contacts
-
Dunelm Soft Furnishings phone numbers+44 345 165 6565+44 345 165 6565Click up if you have successfully reached Dunelm Soft Furnishings by calling +44 345 165 6565 phone number 1 1 users reported that they have successfully reached Dunelm Soft Furnishings by calling +44 345 165 6565 phone number Click down if you have unsuccessfully reached Dunelm Soft Furnishings by calling +44 345 165 6565 phone number 0 0 users reported that they have UNsuccessfully reached Dunelm Soft Furnishings by calling +44 345 165 6565 phone number
-
Dunelm Soft Furnishings emailscorporate@dunelm.com100%Confidence score: 100%Supportpress@dunelm.com86%Confidence score: 86%communicationcharity.enquiries@dunelm.com84%Confidence score: 84%communicationdu.datarequest@dunelm.com79%Confidence score: 79%
-
Dunelm Soft Furnishings addressWatermead Business Park, Leicestershire, Syston, LE71AD, United Kingdom
-
Dunelm Soft Furnishings social media
-
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
Recent comments about Dunelm Soft Furnishings company
Door turned up and was wrong size
Kettal
2 reviews
Big Lots
287 reviews
The Brick
1336 reviews
LeatherShoppes
2 reviews
Walter E. Smithe
14 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.