DVDDonkey.com review: Party of five dvd box set 176

Good Morning,

Is there any help out there for me? Is the US POSTAL SERVICE any help?

This is what I have been dealing with, is anything being done about this rip off scam?
I have been taken for $ 95.32. Below is what I have written, and the responses I have received from, www.dvddonkey.com.
Do you know where the company is located/Info?
Thank you for listening,
Henry

This is what I just sent this morning. 3/19/08

GOOD MORNING RIP OFF COMPANY
You have not answered my emails, and you never answer your phones, Now when calling your phone number, is says your phone if temporary out of order.
This is getting to look more and more like a rip off. SINCE NOVERBER of 2007, give me a break. Sending me 7 emails telling me that the item is on back order since November. Sent me an email telling me my money has been refunded, JOKE! Telling me that my emails have been sent to management. What a joke! I guess the joke is on me.
It is people like YOU, is why people like me get ripped off and not wanting to trust online dealings any more.
Now I know why Your Company represents the Donkey, because your customers are [censored] for doing business with YOU!
WHERE IS MY MONEY?
I am now turning this over to the US POSTAL SERVICE. Fraud!
Picking the forms today to start the process. You probably will not do anything today, and probably have rip off many other good people, and have stolen many millions of dollars. May be you have spent it all, but now I am looking forward to see you in prison!
GOOD LUCK!

Sent 3/5/08

Dear Henry,

Ref. order ID no. 180827

We already forward your e-mail to the management for them to take appropriate action regarding your concerns.

We apologize for this inconvenience.

Sincerely yours,

Belle G.
Customer Support Team

----------------
Regarding
----------------

Sent 3/3/08

WHERE IS MY
MONEY/REFUND?!

Below is what I received form you, and the order was made 11/07, and I still have not received my money!

Sent 2/28/08

hi
I have just contacted my bank, and you have not refunded my $95.32.
What do I have to do to get my money back?
Henry

Sent 2/22/08

Thanks for getting back to me, however I have not seen any return of $95.32 to my account.
If you just recently return my money - on which date do you do this? Maybe you need to do the return again?
Henry

SENT 2/17/08

Dear Henry,

Unfortunately your order has been refunded due to the fact it was out of stock for a longer then anticipated wait time. We do apologize for this inconvenience; however your item should be back in stock very shortly. If you would still like to receive this item simply click on the link below and place another order. We will only charge you once the item comes in stock and is ready to be shipped in the following days. We would now like to take the time to thank you once again for your understanding and patience with this matter.

www.tvaddicts.tv

Please do not hesitate to contact us for further question and comment at Toll Free 1-877-7TV-SHOW, you can e-mail us at orders@tvaddicts.tv or click and chat with our Live Support Service Agent on-line.

Sincerely,

Luz E
Customer Support Team

----------------
Regarding
----------------

Sent 2/9/08

SO, WHEN WILL I RECIEVE MY ORDER?
I HAVE TRIED TO CALL MANY DIFFERENT TIMES, AND THERE IS NO ONE THERE OR YOUR LINE IS OUT OF ORDER!
WHAT IS A PERSON TO DO WHEN THEY FEEL THEY JUST GOT RIPPED OFF!
IF YOU DON'T HAVE AN ANSWER FOR ME, THEN JUST REFUND MY MONEY?!
THE ORDER WAS MADE IN NOVEMBER 2007!

HENRY

I sent this above email out 2/9/08 and have not received an answer. NOW JUST REFUND MY MONEY!
HENRY
IF I DON'T GET AN ANSWER FROM THIS EMAIL, I WILL TURN THIS MATTER OVER TO THE US POSTAL SERVICE - TO GET AN ANSWER!

Order #: 180827
Order Date: [protected]:33:19
Products:
ITEM: 1X Dean Martin Celebrity Roasts Collectors Edition 15 DVD Set USD$ 68.99
Shipping:
USD$ 19.19
Price:
USD$ 95.32

SENT 12/27/07, 12/27/08, 1/10/08, 1/13/08, 1/16/08, 1/19/08, 1/23/08
Dear henry,
Your order is currently in back order, it is our top priority to ship it to you as fast as possible. We will keep you updated on the status of your order, however, if you do not wish to wait any longer please click the link below in order to request a refund and cancel your order, you can also reply to this email or call our customer service line.
Cancel and Refund My Order
Order Info
Order #: 180827
Order Date: [protected]:33:19
Products Backordered: Dean Martin Celebrity Roasts Collectors Edition 15 DVD Set,
At DVDDonkey, we are comitted to providing our clients with the highest level of customer service.
Please do not hesitate to contact us with any questions or comments.
Toll-Free - 1-877-7-TV-SHOW or email us at orders@DVDDonkey.com

They are ordinary thieves. Really I don't understand they still exist!

I placed an order with DVDDonkey on 12/24/07. They immediately debited my account $95.00. I was receiving e-mails from them on a regular basis stating that my order was still a "back order" and if I wanted to cancel my order and receive a refund, to e-mail them. I did request my order be canceled and my money be refunded but received no response. I contacted them numerous times by e-mail and phone with no response. Today I tried to call them again and the number is not active. I kept receiving e-mails from a Canada post saying that my order was shipped and received by me. To this date, I have not received my order. It has been almost 4 months! I guess I too am a victim of their scam.

What a scam. Ordered a DVD package as a Christmas gift for my mom & received nothing. Lost $100 which I could not afford. Buyer Beware

Please help me! I bought i DVD series for my mum from the website using her credit card. I have recieved no reply from them, i cant contact them.I am so scared that my mothers credit card is going to be charged, i dont think it has yet. What should I do? who should i contact? who do I report to? how do I make sure they dont charge her credit card?

Please i would be so grateful for some feedback.

In November 2007 I placed an order with DVD Donkey . com. I only received half of my order. I kept e-mailing the company and they kept saying my order was on back order. Then about a month ago they e-mailed me and said they were shipping the rest of my order and they were going to charge my credit card when the order was sent. I e-mailed them back and informed them that they had already charged my credit card for the product I never received. So I asked them to refund my money because it is obvious that they have no intention of sending the rest of my order and I haven't heard from them since.

On Janueary 7, 2008 I ordered The Series of Jag for $174.92 at this time I also paid for the item. I got one e-mail that said it had been back ordered and that is the last time I heard from them. I have repeatly called that number and it says call back at another time. I want to cancel this order and get my money back but there is no response. I have also e-mailed them many times. Thank you and please help me. Pat

I too have fallen victim to these deceitful people and will complain to both my and the US governments. Is there anyway we can distribute warnings more widely!

i live in the uk, but ordered complete collection of little house on the prairie from dvddonkey, they took payment and unlike others i did recieve my order on 12.12.07, but the discs were copies and poor quality, i 1st noticed some episodes were missing on discs, i sent an email and they replied and appologised, and told me to check every one, and they would be replaced. so i checked, only 5 discs out of 54 were problem free, mainly picture and sound jumping so you dont hear complete sentences. i sent email and told them, they said i could have replacement or money back, i had faith so said replacement, that was 17.02.08, i have heard nothing else from them since, even though i have sent emails saying i want money back they just IGNORE me.

I was scammed by this site. I ordered Everwood in December 2007 and haven't received anything from them. They told me they refunded my money, but that because of a computer glitch it wouldn't show up on my statement. They didn't refund me. Anyhow, buyers beware -- DO NOT order from this site. I wish I knew the next step to do something about this issue.

They have'nt won yet im taking this to court, if i succeed i shall post details of how to claim back your monies from dvd donke, and if u succeed dont for get to sue them for emotional distress, phone calls, other charge's (internet) etc .and most of all the heartache they have caused you.

I ordered the Dick Van [censored] tv series on 9/20/2007 along with the Perry Mason videos. To this date I have not received my order for Dick Van [censored]. This company charged my credit card $183.00. I received the Perry Mason videos. They were of the poorest quility. To date I have not received Dick Van [censored]. I called thier customer service number which was a recording telling me to call back at a later time. Each time I would call, at different times of the day and different days of the week I would get the same message. I have emailed them. I was getting responses to my email telling me that my videos are on back order. That happened about 2 times. The 3rd time they offered me a refund. I email them to ask, this was in April 2008, if the order might be here by the 27th of April. If not then I wanted a refund. From that point on I never got a response to any of my emails to them. This company is a rip off. The Perry Mason videos were a bust. The poorest quality. Commercial all through the show, dead air, repeat episodes. Some dvd didn't have anything on them or wouldn't play. Stay away from DVDDonkey they are frauds and thiefs. I want my money back.

These people are in Canada. How do you make contact other than the internet. Their Customer service number is bogest and I can't find an address for them. My husband and I have an internet business and we had to supply a real address with a phone number. We had an order that did not reach our customer and they were able to contact us by phone and mail. We returned their money and we found the order and made contact to see if the customer still wanted the product, which they did. It's not hard to be honest and helpful. I can't understand why some people do this. I received the Perry Mason video. They look as though the person went to sleep at the control. My 12yr old grandson makes great copies of programs for me. From now on I will check out a company before I use them. If they are not BBB I won't use them. Don't be fooled by a pretty package. That goes for the two legged ones too.

(Product Name: Early Edition DVD series) I ordered an Early Edition DVD series set for my parents Christmas gift, and I had placed the order on Nov 25th thinking I would get the item in time for Christmas. Still haven't received it or the tracking number I was supposed to get sent via email when they would ship out the DVDs. When calling the company you get no answer from anyone, only a message saying you must leave a message because the customer service line is closed even during working hours they state while you are waiting on hold. When trying to email them online through the website, the email form conviently doesn't work and if you try emailing them other ways, no one responds. After searching the internet, a website called customercomplaints.com has many people who have been scammed out of at least a hundred dollars each, and each with the same results. IF you could help shut these people down and return everyone's money that would be great!

I ordered a large set of dvd, s I did get them after a long long long time them and have had many many frozen or don't even play on any player. I have tried to contact this company many times but no use, they will not respond. I seems this place is in Canada and the machine they use to burn there dvd's is... JUNK... Don't order from this company...

same thing happened to me :(