Earth Contact Products’s earns a 4.3-star rating from 3 reviews, showing that the majority of foundation repair and waterproofing professionals are very satisfied with products and support.
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Decent Products but Customer Service Needs Improvement
I recently purchased products from Earth Contact Products, L.L.C. The quality of the products was decent, but I faced issues with the customer service. Communication was lacking, and responses were slow. It would be beneficial for the company to improve their customer support. The products themselves were satisfactory and served their purpose well.
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Pros
- Industry-leading expertise
- Wide product range
- Innovative foundation solutions
- Nationwide network of dealers
- Robust engineering support
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Cons
- Limited Product Range
- Specialized Market Focus
- Intense Competition in Sector
- Geographic Reach May Vary
Earth Contact Products Complaints 0
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Is Earth Contact Products Legit?
Earth Contact Products earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Earth Contact Products. The company provides a physical address, 4 phone numbers, and email, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Earth Contact Products has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
A long registered date for earthcontactproducts.com can be seen as a positive aspect for Earth Contact Products as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Earth Contact Products's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Earthcontactproducts.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Earthcontactproducts.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
About Earth Contact Products
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2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue you have with Earth Contact Products in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with the company. Mention key areas such as transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.
5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these documents.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it to ensure all necessary details are included.
8. Submission process:
- Submit your complaint by clicking the 'Submit' button on the ComplaintsBoard.com website.
9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com to stay informed about the progress.
Follow these steps to effectively file a complaint against Earth Contact Products on ComplaintsBoard.com.
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Earth Contact Products Contacts
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Earth Contact Products phone numbers+1 (866) 327-0007+1 (866) 327-0007Click up if you have successfully reached Earth Contact Products by calling +1 (866) 327-0007 phone number 0 0 users reported that they have successfully reached Earth Contact Products by calling +1 (866) 327-0007 phone number Click down if you have unsuccessfully reached Earth Contact Products by calling +1 (866) 327-0007 phone number 0 0 users reported that they have UNsuccessfully reached Earth Contact Products by calling +1 (866) 327-0007 phone numberGeneral Manager+1 (913) 393-0007+1 (913) 393-0007Click up if you have successfully reached Earth Contact Products by calling +1 (913) 393-0007 phone number 0 0 users reported that they have successfully reached Earth Contact Products by calling +1 (913) 393-0007 phone number Click down if you have unsuccessfully reached Earth Contact Products by calling +1 (913) 393-0007 phone number 0 0 users reported that they have UNsuccessfully reached Earth Contact Products by calling +1 (913) 393-0007 phone number+1 (913) 254-3215+1 (913) 254-3215Click up if you have successfully reached Earth Contact Products by calling +1 (913) 254-3215 phone number 0 0 users reported that they have successfully reached Earth Contact Products by calling +1 (913) 254-3215 phone number Click down if you have unsuccessfully reached Earth Contact Products by calling +1 (913) 254-3215 phone number 0 0 users reported that they have UNsuccessfully reached Earth Contact Products by calling +1 (913) 254-3215 phone number+1 (866) 465-7033+1 (866) 465-7033Click up if you have successfully reached Earth Contact Products by calling +1 (866) 465-7033 phone number 0 0 users reported that they have successfully reached Earth Contact Products by calling +1 (866) 465-7033 phone number Click down if you have unsuccessfully reached Earth Contact Products by calling +1 (866) 465-7033 phone number 0 0 users reported that they have UNsuccessfully reached Earth Contact Products by calling +1 (866) 465-7033 phone number
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Earth Contact Products emailsmarketing@getecp.com100%Confidence score: 100%dclayton@earthcontactproducts.com91%Confidence score: 91%Managementjmitchell@earthcontactproducts.com89%Confidence score: 89%
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Earth Contact Products address15612 S Keeler Ter, Olathe, Kansas, 66062, United States
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Earth Contact Products social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 18, 2024
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