Eastman Meyler
Reviews and Complaints

I contacted wiperecord about getting my gun rights back. I was given a name of a person who would be helping me through the process. At first there was some communication but as time went on I got little response. I was told an attorney in Cincinnati would contact me in 2 weeks, this did not happen. When I tried multiple times to contact my original contact his number was turned off. At that point I decided to terminate the contract. I contacted the office and told them I wanted to terminate the contract. At that point they wanted to know if there was anything they could do and I explained the attorney I was supposed to meet with never happened and wanted to terminate. I was informed that a refund would be issued in 30 to 45 days, that never happened. I wrote a bad review on their website and all of the sudden I was contacted, they did not like it. When I asked about my refund I was told that they were unaware that I wanted to terminate the contract. Then I was told it would take 45 to 90 days for my refund. They are able to process my payment right away but it takes that long for a refund, how is that? I also see they posted an answer to a bad review saying every phone call was recorded so if that's true I should be able to prove my case.

On 11/2, I retained and paid in full $2600 for an expungement (multiple charges) and a sealment as detailed in our contract. At the advice of their assigned legal representatives, I suspended the account to wait for other charges to clear so they could also be included since they file a single petition for all charges if they occurred within the same county according to the representative.Recently, I finally became eligible to proceed. They notified me that I would have to pay for additional filing fees for each case. I decided to try to continue working with them since I was already vested but they requested an additional $4,700 to continue. They also demonstrated incredible incompetence claiming they were unable to retrieve all of my charges to the current day. They also recommended I file a request with the *** even though another attorney was able to provide me with the information in the same day.It is extremely difficult to contact a representative and their communication is very poor. When I decided to cancel their services, they claimed $650 is all that remains from my retainer even though nothing was done on my behalf aside from unsuccessfully requesting my records from the court house and perhaps the commencement of my petition.

I hired this company in November and made payment of (2 X $1,200) + (2 x $300 filing Fee) for a total of $2700 around 11/16. This payment was to help wipe my record of 2 criminal charges via expungement. One in Washington County and one in Anoka County. This company promised money back guaranteed, minus the research and court filing fees. For the Washington county case, the paralegal assigned to this sent the wrong documents to Washington county and did not provide substantial evidence for my expungement. Due to this incident and the fact that I was denied by the courts, I decided to cancel my second expungement case and request refund. I was told prior to signing up that I would receive a 100% refund minus the research and Filing Fees. I did all the research and sent to the Paralegal who put a very poor case together and I was denied. I requested my refund on 8/20 via email to the company. Since than I have spoken to several employees at this company via email and have the emails as proof. I have now been waiting over 9 months for a refund. I put a great deal of faith and trust into this company and paid them in good faith but have not received the services that were promised to me. I have also been extremely patient in waiting for this refund.

My felony was back in ***, I finished probation and paid what things I needed to pay that was owed to the courts. I have been working with Wiperecord since 2019 and just today which is January 5, 2022, I get a phone call regarding my update and I was told that there was nothing that can be done for my case because of a new law that came in on October , something that the Judges are no longer able to approve any expungements and because of this new law, I am no longer eligible for an expungement. How is it that it affected me since Ive been trying to clear my record since 2019? Its just not right! The paralegal tells me that in June my case had been sitting with the judge and all of a sudden Im not eligible because they finally got to my case after the law was brought in and I am now not eligible! Mind you, my account is fully paid with wiperecord and Ive been getting promises from different paralegals that it will be done. The paralegal then tells me that there was nothing more that can be done and that she will transfer me to get a partial refund of the $1,500 that I had fully paid, well only to be told by *** that he isnt able to give me any refund at all because they did everything in the process. Im not understanding how this new law has affected me because Ive been at this since 2019! I am very upset, disappointed & hurt.

I was looking to have 1 misdemeanor record expunged by this firm. I spoke with *** and got an onboarding contract and paperwork. I had also sent up an onboarding appointment for 2/17 with *** (Paralegal). I decided not to pursue sealing my record and expungement is not possible in Nevada. This I was never told in my first phone call. I decided to cancel my appointment with *** through a provided link, and requested a refund on 2/18 via phone with ***. *** responded that he would have to speak with his operations manager to get the process started for my return. I got an email today saying they could give a partial refund of my $200 because of a research fee, and that the research fee is applied when talking with onboarding, and that it was spelled out in the contract that I had signed. The only problem is, I actually read what I sign. Even in the contract, a $300 research fee is refundable. Yet *** says he can only do $100 because it was in the contract. I did not receive the services of this firm, and I requested a refund before my appointment to finish onboarding with a paralegal. This is bad customer service and questionable billing practices. Also, the phone numbers provided in emails/ contract are not accurate and one needs to go through a Google search to find their actual phone number. Although they have ignored my calls three times today. Not impressed.

I signed on with Wiperecord in November . Initially I paid around $400.00 and then suspended the payments because of unemployment. However, I was finally able to pay the remaining amount of the balance to hopefully complete this process. A couple of weeks later I was told that I didn't qualify. What? How? Wasn't there a research perform to establish qualifications beforehand? They said upon examining more closely the documents that I actually was not a good fit. Yeah, after you received my money! This is the kicker, they said it's not an actual Deferred Adjudication, nor a conviction. Really? This case was back in 1976, over 40 years ago and I successfully completed 1 year of probation and the case was dismissed. Now, go figure. What documents did they examine? All of this happened TODAY! So, I was told I will get a refund, however, it will not include the research fee. Yeah, pointless RESEARCH...Funny how it was determined after you received all of the money that I wasn't qualified. Then I was told for an additional $200.00 they could remove my name from certain background check companies. Wow! I DON'T THINK SO! I'm literally in tears at the unprofessionalism I was subjected to. To take people's hard earned money without a blink of an eye is just heart breaking to say the least. I'm 61 years old and have lived more than half of my life with this hanging over my head. I've even earned a Masters in Social Work and cannot even use my dang degree. How does a case get dismissed but is still on your record? That's Texas for ya!

This complaint is against Eastman Meyler, PC. They own and operate Wiperecord.com who I visited to seek their services. It was over a year from the time I paid the Attorney 3/26 to the time the legal motion was filed. 4/26/2022. I contacted them repeatedly about the process after I paid and I was basically ignored. Except for one paralegal @ Wiperecord.com that would provide lip service from time to time about the paperwork being "prepared" or being "reviewed". On 4/26/2022 it was finally filed with the appropriate court. On 5/11/2022 I was notified of the hearing being scheduled. I then made a request to talk the the attorney that would be appearing with me. I also made a request for discussion on how to instruct my three requested witnesses to appear since this would be a video hearing. I was told 3 business days before the hearing by the paralegal that the Attorney recommended that the witnesses testimony be provided via letters and that in person or video witnessing was not possible. I asked the paralegal at this point how to provide letters via video conference. I was not given an answer.I asked again to speak to the Attorney at this time. On the day of the hearing 2 hours before the hearing the Attorney finally called me. He stated he had only received the files for this hearing 24 hours before. He had not heard of my situation before that in any way. He came to the hearing ill prepared. He was not able to appear by video as the rest of us did. He called in on a garbled phone connection and promptly annoyed the judge for 10 minutes. The *** got to state his case, where he made more than 1 inference of "why" I was seeking this reduction, which was not disputed by the Attorney. When my Attorney got a chance to speak the only argument he made was essentially that I completed my requirements. He made no mention of the merits or steps I took other than that. And there were many.

on 10/15 I was on the internet looking for legal help when I came across Wiperecord web site I contacted them and spoke with one of the representatives I told him I was wanting legal help to restore my firearms rights in Washington state he said that they could do this for me and that they would charge $1600.00 for this service and it would take about 2 months for them to get it done I agreed to that price and said I wanted to go forward with getting this matter resolved so I gave them my credit card info and agreed to the$1600 they said a paralegal would contact me and get all my information then we ended the call about a hour goes by and my phone rings its the representative agian he says that he made a mistake and his manager said that they cannot do the service for $1600 after I already paid him and that they cannot make any money at that price after legal expenses and wanted me to pay them another $500 more I told that we agreed on $1600 and didnt want to pay $500 more that when he said how about we offer you some of are other services like internet reputation repair I said no Im not interested and would like my $1600 back then he told me that there refund department would contact me within 24hours and hung the phone up with me So right away I thought something was dishonest with this company and it might be a scam or something either way I didnt trust them or want there services after they broke are agreement right after I paid them about a hour goes by and a guy calls me back saying hes from the refund department I told him what I was told by there employee and that Im not interested in paying another 500$ or any off there others services and that I want a refund and I contacted my bank to report them he said fine the will be contacting and did not offer any resolutions I have not heard From them or refunded my money or have they done anything services for me and I was scammed out of my money 8 months later no refund!

I started the expungement procedures last year. We went to court and the judge said it was not possible. These attorneys clearly did not do their homework. I wanted it done. I was told at the begging of the year the laws were changing from ***. I was told they did not need more money and would file as soon as January rolled around. In January I called to find out where we were in the process and they wanted *** dollars now. I agreed to start payments. I could not get answers on the phone or if I called the appointments were really far out. Now I find out about February- they say they will send the papers to sign. Then they told me I needed fingerprints. No time to prepare and with covid I now required to wait another month. I sent in the paperwork and never got confirmation they were received. When I checked again there was another new person. I have had a *** 2 ***, and now a *** that have answered the same number. This month they pulled money out of my account 2 times without communication. Double the scheduled payment. I also received an email saying they were having a problem with my petition and needed the last 4 of my social security number which means they lost it because they clearly got me into court the first time. I called to make a complaint and was told I would hear back in two to three days. by email. I have heard nothing. And now when I call it just stops ringing and there is silence. No message or anything. I also contacted the number for *** who is a *** County Judge now. I have not been responded to. I am about *** in now and have no results. No council to contact and no help. If *** is a judge now he should be concerned about this business he worked with or questioned about his partnership with them. Most people that need this kind of charges removed would not stand up for themselves. They need to be protected as well.

In April, I paid wiperecord an amount to file a petition for non-disclosure and was informed that due to COVID-19, the process could take up to six months to complete because various background check companies and agencies would need to be notified once the court granted my non-disclosure. In May , I spoke with their paralegal and learned that Bexar County had not yet responded to their records request. After months without updates, I contacted them on November 8th, and was informed that the courts still had not responded. I expressed my frustration and demanded they follow up on the delay. By March 2022, I took the initiative to contact the court records division myself and discovered that the records request had been fulfilled on May 5th, the same day it was made. Dissatisfied with the lack of progress and transparency, I spoke to a supervisor at wiperecord who promised action by the end of the month, yet no follow-up occurred. Other customers' experiences led me to distrust their promises. A court representative informed me that such non-disclosure cases are typically resolved within 90 days and expressed surprise at the fee I had paid, suggesting it was excessive. Despite not minding the cost for timely service, after nearly a year, the only evidence of action taken was a six-dollar records request. Fed up with the dishonesty, I am now demanding a full refund minus the small fee or immediate filing with proof of action.

Hello, I engaged Wiperecord for case expungement in April . Over the last four years, I've been shuffled between various paralegals. I possess evidence showing that in 2018, a paralegal assured me my case was filed and pending a response. Later, another paralegal admitted no filing occurred, and my case was idle. Subsequent paralegals in 2019 and 2020 claimed my case was filed and awaiting a response. In 2021, a new paralegal was trying to obtain necessary forms. I then spoke with Gan in 2021 as I had no assigned paralegal. A new paralegal took over in 2022. I've made three trips to a distant location for a Raps Sheet and Fingerprints, each a seven-hour ordeal. I've been patient, but the company has been ineffective. I can share all communications with them. The portal is now inaccessible, and after a 1.5-hour hold, I hung up. I'm requesting a refund since they've achieved nothing in four years. I was promised a resolution in three months upon full payment; it's been over four years. I need this resolved for clean background checks, as I was found not guilty. Despite emailing my paralegal six days ago and trying to call, with the portal down, I'm left with no choice but to seek help elsewhere.