Eberjey’s earns a 4.0-star rating from 2 reviews, showing that the majority of lingerie and loungewear shoppers are very satisfied with their purchases.
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Eberjey - A Cozy Haven for Loungewear Enthusiasts
Eberjey is a delightful haven for those seeking comfort and style in their loungewear. While some customers have expressed concerns about specific products, the overall experience at Eberjey seems to be positive. The brand's commitment to providing soft, high-quality fabrics shines through in their range of pajamas, robes, and lingerie. If you're in search of cozy pieces that exude elegance, Eberjey might just be the perfect fit for your lounging needs.
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Pros
- High-quality, soft fabrics
- Elegant, timeless designs
- Ethical production practices
- Wide range of sizes
- Positive customer reviews
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Cons
- Premium Pricing Limits Accessibility
- Limited Size Range for Inclusivity
- Narrow Product Diversification
- Competition from Larger Retailers
Eberjey Complaints 1
Non-existent customer service has left me extremely frustrated
Non-existent customer service has left me extremely frustrated. I have emailed and called and no response already 5 days. I purchased a pair of pajamas for my daughter for Christmas. Though *** is quite expensive I did make my purchase online and as soon as I submitted it I noticed that *** form had cut off half of my street address. I tried to contact them immediately but they close at 2 pm PST so I emailed them. I waited and no response after 48 hours. I received an automated email notification that they had shipped the item already (to the wrong / missing data address) and I emailed them again. No response after another 48 hours. Today I called 4 times and selected each extension to try and reach someone. No answer - no live support. I left voicemails on each line. Very frustrating experience. They took my money but left me no channel to communicate. Order #XXXXXXXXX $108 on Dec. 11, 2020.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Eberjey Legit?
Eberjey earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
About Eberjey

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Overview of Eberjey complaint handling
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Eberjey Contacts
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Eberjey emailsnewportbeach@eberjey.com98%Confidence score: 98%merrickpark@eberjey.com98%Confidence score: 98%order-status@eberjey.com98%Confidence score: 98%info@eberjey.com98%Confidence score: 98%Supportgansevoort@eberjey.com97%Confidence score: 97%hello@eberjey.com97%Confidence score: 97%Supportcorporategifting@eberjey.com96%Confidence score: 96%
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Eberjey social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMar 24, 2025




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