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Eberjey
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Eberjey Reviews 3

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12:00 am EDT

Eberjey Eberjey - A Cozy Haven for Loungewear Enthusiasts

Eberjey is a delightful haven for those seeking comfort and style in their loungewear. While some customers have expressed concerns about specific products, the overall experience at Eberjey seems to be positive. The brand's commitment to providing soft, high-quality fabrics shines through in their range of pajamas, robes, and lingerie. If you're in search of cozy pieces that exude elegance, Eberjey might just be the perfect fit for your lounging needs.

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  1. Pros
    1. High-quality, soft fabrics
    2. Elegant, timeless designs
    3. Ethical production practices
    4. Wide range of sizes
    5. Positive customer reviews
  1. Cons
    1. Premium Pricing Limits Accessibility
    2. Limited Size Range for Inclusivity
    3. Narrow Product Diversification
    4. Competition from Larger Retailers

Eberjey Complaints 1

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5:06 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Eberjey Non-existent customer service has left me extremely frustrated

Non-existent customer service has left me extremely frustrated. I have emailed and called and no response already 5 days. I purchased a pair of pajamas for my daughter for Christmas. Though *** is quite expensive I did make my purchase online and as soon as I submitted it I noticed that *** form had cut off half of my street address. I tried to contact them immediately but they close at 2 pm PST so I emailed them. I waited and no response after 48 hours. I received an automated email notification that they had shipped the item already (to the wrong / missing data address) and I emailed them again. No response after another 48 hours. Today I called 4 times and selected each extension to try and reach someone. No answer - no live support. I left voicemails on each line. Very frustrating experience. They took my money but left me no channel to communicate. Order #XXXXXXXXX $108 on Dec. 11, 2020.

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The complaint has been investigated and resolved to the customer’s satisfaction.

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Is Eberjey Legit?

Eberjey earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: Eberjey stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Eberjey's reputation as a trustworthy leader in their field. Customers can rely on Eberjey's services, assured they're dealing with a highly reputable and fully legitimate company.

Eberjey resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.

Eberjey has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Eberjey has registered the domain name for eberjey.com for more than one year, which may indicate stability and longevity.

Eberjey.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Eberjey.com you are considering visiting, which is associated with Eberjey, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several mixed reviews for Eberjey have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

Eberjey website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

Eberjey.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

Eberjey.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Eberjey.

However ComplaintsBoard has detected that:

  • Eberjey protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Eberjey. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

About Eberjey

Screenshot Eberjey
Eberjey offers a range of intimate apparel, loungewear, and swimwear for women. Their products focus on comfort and soft fabrics, with designs that aim to flatter various body types. The brand also includes a selection of sleepwear and children's pajamas. Eberjey strives to provide everyday luxury through its collections.
How to file a complaint about Eberjey?

Here is a guide on how to file a complaint with Eberjey on ComplaintsBoard.com:

1. Log in or create an account:
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2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with Eberjey in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Eberjey. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint to ComplaintsBoard.com.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow these steps to effectively file a complaint with Eberjey on ComplaintsBoard.com.

Overview of Eberjey complaint handling

Eberjey reviews first appeared on Complaints Board on Mar 16, 2024. The latest review Eberjey - A Cozy Haven for Loungewear Enthusiasts was posted on Mar 18, 2024. The latest complaint Non-existent customer service has left me extremely frustrated was resolved on Mar 16, 2024. Eberjey has an average consumer rating of 5 stars from 3 reviews. Eberjey has resolved 1 complaints.
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  1. Eberjey Contacts

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  4. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 21, 2024

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