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Eberjey Reviews 1

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Eberjey Eberjey - A Cozy Haven for Loungewear Enthusiasts

Eberjey is a delightful haven for those seeking comfort and style in their loungewear. While some customers have expressed concerns about specific products, the overall experience at Eberjey seems to be positive. The brand's commitment to providing soft, high-quality fabrics shines through in their range of pajamas, robes, and lingerie. If you're in search of cozy pieces that exude elegance, Eberjey might just be the perfect fit for your lounging needs.

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  1. Pros
    1. High-quality, soft fabrics
    2. Elegant, timeless designs
    3. Ethical production practices
    4. Wide range of sizes
    5. Positive customer reviews
  1. Cons
    1. Premium Pricing Limits Accessibility
    2. Limited Size Range for Inclusivity
    3. Narrow Product Diversification
    4. Competition from Larger Retailers

Eberjey Complaints 1

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5:06 pm EDT
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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Eberjey Non-existent customer service has left me extremely frustrated

Non-existent customer service has left me extremely frustrated. I have emailed and called and no response already 5 days. I purchased a pair of pajamas for my daughter for Christmas. Though *** is quite expensive I did make my purchase online and as soon as I submitted it I noticed that *** form had cut off half of my street address. I tried to contact them immediately but they close at 2 pm PST so I emailed them. I waited and no response after 48 hours. I received an automated email notification that they had shipped the item already (to the wrong / missing data address) and I emailed them again. No response after another 48 hours. Today I called 4 times and selected each extension to try and reach someone. No answer - no live support. I left voicemails on each line. Very frustrating experience. They took my money but left me no channel to communicate. Order #XXXXXXXXX $108 on Dec. 11, 2020.

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The complaint has been investigated and resolved to the customer’s satisfaction.

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Is Eberjey Legit?

Eberjey earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: Eberjey stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Eberjey's reputation as a trustworthy leader in their field. Customers can rely on Eberjey's services, assured they're dealing with a highly reputable and fully legitimate company.
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About Eberjey

Screenshot Eberjey
Eberjey offers a range of intimate apparel, loungewear, and swimwear for women. Their products focus on comfort and soft fabrics, with designs that aim to flatter various body types. The brand also includes a selection of sleepwear and children's pajamas. Eberjey strives to provide everyday luxury through its collections.
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3. Writing the title:
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4. Detailing the experience:
- Provide detailed information about your experience with Eberjey. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

5. Attaching supporting documents:
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7. Review before submission:
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Overview of Eberjey complaint handling

Eberjey reviews first appeared on Complaints Board on Mar 16, 2024. The latest review Eberjey - A Cozy Haven for Loungewear Enthusiasts was posted on Mar 18, 2024. The latest complaint Non-existent customer service has left me extremely frustrated was resolved on Mar 16, 2024. Eberjey has an average consumer rating of 5 stars from 2 reviews. Eberjey has resolved 1 complaints.
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  1. Eberjey Contacts

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    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Mar 24, 2025

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