Menu
For Business Write a review File a complaint
La Perla Customer Service Phone, Email, Contacts

La Perla
Reviews and Complaints

www.laperla.com

Learn how the rating is calculated

4.0 2 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

La Perla Reviews 2

ComplaintsBoard
A
2:10 pm EST
Verified customer This review was posted by a verified customer. Learn more

La Perla La Perla Love: Unmatched Elegance & Confidence in Every Piece!

I've been shopping at La Perla for a while now and honestly, I just can't get enough of their stuff. It's like every time I visit laperla.com, there's something new and absolutely stunning that catches my eye. The quality of the materials they use is top-notch, and you can really tell that they put a lot of thought into the design of each piece. It's not just lingerie, either. They've got this range of loungewear and swimwear that's just as gorgeous.

What I really appreciate is how their items make me feel. It's not just about looking good, it's about that boost of confidence you get when you wear something that fits perfectly and feels luxurious. And let's be honest, it's hard to find that kind of quality elsewhere. I've tried looking at other stores, but nothing really compares to the experience at La Perla.

The only downside, if I had to mention one, is the price point, which is a bit on the higher side. But then again, you're paying for what you get, and what you get is pure elegance and craftsmanship. It's totally worth it in my opinion, especially for those special occasions or when you want to treat yourself to something really special.

I've also had to deal with their customer service a couple of times and each time they were really helpful and sorted out my issues quickly. It's refreshing to see a brand that not only sells great products but also backs it up with great service.

So yeah, if you're on the fence about buying from La Perla, I'd say go for it. You won't be disappointed. Their stuff is in a league of their own and once you try it, it's hard to go back to anything else. Trust me on this one!

Read full review of La Perla
Hide full review
ComplaintsBoard
P
12:26 pm EST
Verified customer This review was posted by a verified customer. Learn more

La Perla La Perla Outlet Experience: Unbelievable Deals on Luxurious Lingerie!

I absolutely adore La Perla. One time I had the chance to visit the La Perla outlet just outside Florence and let me tell you, it was nothing short of amazing. The selection of items they had was just so vast and the discounts were unbelievable. I couldn't believe the kind of deals they were offering on such luxurious items. It's like every piece was calling my name, and I had to exercise some serious self-control not to buy the whole store!

The quality of their lingerie is just top-notch, and you can really feel the difference when you wear it. It's like a boost of confidence comes built-in with every item. I just wish my boyfriend would take the hint and surprise me with some La Perla goodies every now and then. I mean, a girl can dream, right? But seriously, if you ever get the chance to visit one of their outlets, especially the one near Florence, you won't regret it. It's a little slice of luxury that I think everyone should experience at least once.

Read full review of La Perla
Hide full review
  1. Pros
    1. Luxury Material Quality
    2. Exquisite Craftsmanship
    3. Prestigious Brand Heritage
    4. Innovative Design Aesthetics
    5. Exclusive Product Range
  1. Cons
    1. Premium pricing limits accessibility
    2. Intense competition from luxury brands
    3. Limited appeal to budget-conscious consumers
    4. Risk of brand dilution through licensing

La Perla Complaints 0

Looks like La Perla has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent La Perla, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is La Perla Legit?

La Perla earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: La Perla stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights La Perla's reputation as a trustworthy leader in their field. Customers can rely on La Perla's services, assured they're dealing with a highly reputable and fully legitimate company.

La Perla has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Laperla.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Laperla.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several mixed reviews for La Perla have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

We looked up La Perla and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Laperla.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

Adult content may be available on laperla.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.

About La Perla

Screenshot La Perla
La Perla is a luxury fashion brand specializing in lingerie, sleepwear, and beachwear for women and men. Founded in 1954 in Bologna, Italy, by corset-maker Ada Masotti, the brand has established itself as a symbol of refined elegance and craftsmanship in the intimate apparel industry. La Perla's product range extends to ready-to-wear and accessories, offering a comprehensive wardrobe that blends intimate wear with outerwear. The brand is known for its use of high-quality materials, including silk, lace, and other fine fabrics, which are often hand-finished to ensure a level of detail and comfort. La Perla's designs are characterized by their sophisticated style and often feature intricate embroidery and embellishments that reflect the brand's Italian heritage. La Perla provides services through its online platform and a network of boutiques located in major cities around the world. Customers can browse and purchase the latest collections, as well as classic pieces, directly from the website or by visiting a physical store. The brand also offers personalized fittings and consultations in their boutiques to ensure a perfect fit and to guide customers through their product offerings. In addition to its retail operations, La Perla has a presence in the luxury hospitality sector with the opening of La Perla Villas and Wellness Retreat in Mykonos, Greece, which offers guests an immersive experience that aligns with the brand's ethos of luxury and comfort. La Perla continues to evolve, blending traditional techniques with modern innovation to create pieces that are both contemporary and timeless. The brand caters to a clientele that values quality and craftsmanship in their garments and seeks a luxurious and personal shopping experience.
How to file a complaint about La Perla?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with La Perla. Make it specific and clear, such as "Incorrect La Perla Lingerie Size Delivered" or "Delayed Refund from La Perla".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience with La Perla. Mention key areas such as product quality, customer service, delivery, pricing, or any other relevant aspect of your interaction with the company. Include specific details about transactions, such as order numbers, dates, and amounts. Clearly describe the nature of the issue, including any faults or discrepancies. If you attempted to resolve the issue, outline the steps you took and how La Perla responded. Explain how this issue has personally affected you, whether it be inconvenience, financial loss, or disappointment.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as receipts, email correspondence, or photographs of the product. Be cautious not to include sensitive personal information that could compromise your privacy.

6. Filling optional fields: Use the 'Claimed Loss' field to quantify any financial loss you have incurred as a result of your issue with La Perla. In the 'Desired Outcome' field, clearly state what you expect from La Perla as a resolution, whether it be a refund, exchange, or other forms of compensation.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is reasonable and clearly stated.

8. Submission process: After reviewing your complaint, click the 'Submit' button to formally file your complaint against La Perla on ComplaintsBoard.com.

9. Post-Submission Actions: Stay active on ComplaintsBoard.com to monitor any updates or responses to your complaint. Check your account regularly and be prepared to provide additional information or clarification if requested by La Perla or the ComplaintsBoard.com community.

Ratings on other review websites
Trustpilot
Trustpilot
3.5
41 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. La Perla Contacts

  2. La Perla phone numbers
    +1 (646) 571-1898
    +1 (646) 571-1898
    Click up if you have successfully reached La Perla by calling +1 (646) 571-1898 phone number 0 0 users reported that they have successfully reached La Perla by calling +1 (646) 571-1898 phone number Click down if you have unsuccessfully reached La Perla by calling +1 (646) 571-1898 phone number 0 0 users reported that they have UNsuccessfully reached La Perla by calling +1 (646) 571-1898 phone number
    CEO
    +39051 6019520
    +39051 6019520
    Click up if you have successfully reached La Perla by calling +39051 6019520 phone number 0 0 users reported that they have successfully reached La Perla by calling +39051 6019520 phone number Click down if you have unsuccessfully reached La Perla by calling +39051 6019520 phone number 0 0 users reported that they have UNsuccessfully reached La Perla by calling +39051 6019520 phone number
    Customer service team contact phone
  3. La Perla emails
  4. La Perla social media
  5. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 21, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.