eFavorMart.com/Ya Ya Creations
Reviews and Complaints

I had actually placed two different orders for the ice decorations. When I order the second time, I mistakenly ordered the smaller ones. However, it turned out to be a good mistake. These acrylic ice decorations will be beautiful on the tables at my sons wedding. Working with eFavorMart has been extremely easy and both of my orders came a lot faster then what I had originally expected. Thank you. I would not hesitate to order from you again in the future.

I was looking for navy tablecloths for my daughters wedding. After reading some reviews I was a little hesitate to order from them. However their price was so much better than any I had found and I was ordering well in advance of date, I decided to take the chance. And I am so glad I did. They arrived when they said they would. I have taken all 12 tablecloths out and inspected. They are perfect! As long as I can t the wrinkles out okay I'm good. And budget is not busted!

I have read so many bad reviews but I don't go off others experience so I chose to take a chance and I ordered 55 purple mesh chair sashes. And I ordered June 18th it was to arrive June 29th. So I went and ordered them and they came June 23rd way before time. I'm doing my own reception decor and I am thankful they came before time now I can relax and wait until my wedding day July9th 2017. And it was just like they were online thank you so much now my wedding is complete

I think they are lovely. We have had to change the date of the wedding until next year due to the pandemic but these will work wonderfully for the arch they will be married under. I have now ordered the cream to go with it. I had also ordered roses for the tables with this order and they are beautiful too. My daughter loved both. So with the cream Wisteria vine I also ordered the large roses garland in rose gold that will be the front of the arch just like in your picture. They are going to just be gorgeous. Thank you

I purchased the new black disposable masks, silicone ear adjusters for the masks, and small spray bottles to transfer sanitizer from a bigger bottle. I have ordered from eFavorMart before, and I am very happy with the products. They were shipped promptly and the prices are awesome! A couple of my mask boxes arrived slightly crushed, but it didn't affect the product inside. I wish the shipping rate were a little lower... I don't always need to spend as much just to get free shipping. Will definitely order from this company again!

I'm impressed with the quality I get for the price. Home Depot charges up to 3x more for the same stuff. I'm sure HD is slightly better, but for my application, it's not worth the higher price.

On another note, which has nothing to do with eFavormart itself, is the UPS; Boy are they a real letdown. I'm only 10 minutes away from their UPS warehouse in Baldwin Park, but had to wait 2 weeks before I got the items. Using live tracking, these items somehow were put on the truck for 4-5 days straight, the driver got as close as a couple of blocks away, then went back to their UPS warehouse in Baldwin Park without even coming by. This process repeated for four days until they finally delivered it. EFavormart, please file this complaint to UPS. Thank you!

I own a wedding venue and the white spandex chair covers arrived very quickly and look very nice on my older style wooden chairs. The do not fit the chairs exactly as it shows in the pictures, however this detail is not the end of the world. I would rate my purchase experience and product as a 5/5. I will definitely order through this company again.

I ordered lace table runners for my daughter's wedding in October. They came in quickly and well packaged. They are absolutely beautiful! I am very happy with the price and quality... they are even prettier than pictured. The website was easy to use, and customer service kept me updated on the status of my order. I would definitely purchase from here again!

I have NOT received anything from efavormart that did not arrive promptly and did not meet the promised expectation. Any returns I've had to make were all on my miscalculations, and even the return process was easy. The quality of the items were as described and very nice. I'm going to stop now are y'all might get a bug head! I will recommend efavormart in a heartbeat.

Purchased XX-XXX" round tablecloths for a family church Christmas party. They looked really nice. There were young children who spilled their food and wiped their hands on them so I was happy to see all stains were gone after one washing in hot water with detergent. I did spray a spot cleaner on the soiled areas first. I am very happy with them and would definitely buy them again.

I didn't purchase enough of these mirrored chargers to use them under plates at the dinner table, but purchased two to use under table centerpieces to reflect the centerpieces. Having the jewels around the edges just gives the mirrors a nice finishing touch. When I first ordered them they were out of stock, but I asked to be notified when they back in stock and was notified. Good customer service.

I have ordered many times though Amazon this time I decided to go-to u and cutting out the middle man. I was very happy with all my orders. I have had one issue with one very large order,whate I piece was missing I contacted you and my order was fixed right away. I strongly recommend this merchant! I will be ordering directly many more times. I wish you had a app for me to download. For quick connect.

The table overlays I ordered were put on backorder. Customer service was quick to update me and keep me informed about the availability of the product. I ordered well ahead of time to make sure I would be able to get these. These will not be used until my granddaughters wedding on October 1, but I can tell you, they did not disappoint. For the price, the quality was way more than I expected. I am very pleased with the service and the product.

I ordered face masks from efavormart for each of my kids and for my husband and I. We all live in different areas. We each received our orders in a very timely fashion. We were all delighted to have access to a much needed personal protection. They are made well and fit well. We had ordered masks three weeks before from another company and kept getting alerts that shipping was delayed. We still have not received them. We are very thankful to efavormart!

I truly loved the Crystal Diamonds Garland and the Crown that I ordered, they were perfect for my Birthday Party. The Crown and the Garland was perfect for the theme of my parry. I will definitely be ordering more merchandise as I was extremely please with my orders. I also found that the pricing is affordable a they have a wide variety of merchandise. You can easily get carried away with ordering because of the of all the different items that is offered.

I live in Canada That being said I thought that I was going to be disappointed with the quality of the products but I was pleasantly surprised The table runners were 1.49 each I think and the quality was amazing so a couple of days later I ordered the same table runners in lavender I've yet to receive them but I'm sure that it will be as amazing as the navy blue I'm waiting until after the holidays to buy more things for my August wedding Do I recommend this site that's a 100% yes

I have nothing but good things to say about Ya Ya Creations. Orders are sent out in perfect condition, and in a timely manner even during the COVID 19 Pandemic. If, I found a probably with an order they immediately rectified it. I will continue to use them for my decor needs. I also ordered masks for my hubby's business and they are great as well. I can only speak good things about Ya Ya Creations. Keep up the great service, great products and great prices. I love love the sales that you have.

Flowers were great beautiful and perfect. Delivery was something else. Nothing to do with the flowers. Ordered Feb 6. Ok left Florida. Went to Allentown. Then came to Stroudsburg where I live. Went back to Allentown then went to Philly. Then back to Allentown. Wow all this ...finally came back to Stroudsburg and got delivered on Friday. Poor flowers never thought they would be touring pa. Lol. As I said nothing wrong with this company. It's the post office.. I will buying from them again. Thank you

Amazing experience ordering ribbon from this company! Prices were amazing, and so was shipping cost. I placed the order after hours which minutes later was confirmed, and when I woke up I had an email stating my order had shipped already! I was pleasantly shocked. Received the order the same week. As a business owner myself I definitely appreciate fast processing and a company that is on their A-game even in times like these. I will definitely be purchasing again in the future, you've found a Returning customer In me! 😁

We are so pleased with all of the products I received. I ordered the 24" pair along with 2 matching sets of 18", 24", 36" & 40" for wedding decor. These will be used to line the wedding isle. They matched the triangular arch so well that was also ordered which will be used at the front of the ceremony. The speed in which they were delivered after the order was placed was remarkable. The price was very reasonable, much less than the rental of less desirable products. We are super excited for the June wedding. Pictures to come!

The fraudulent business practices of Ya YA Creations ranks them among the scum of the internet. It was my experience this last July 18th, to lend a helping hand to my older sister, with a wedding thrown for her daughter and my niece. I arrived a day before the wedding to help with preparations for the reception. What I found was a mad and unnecessary dash to beat the clock, as my sister had to make a last minute purchase of 25 replacement table clothes which would need ironing? all a result of Ya YA Creations' failure to ship what they promised. Now mistakes are made, it is not uncommon to order one thing and receive something entirely different, quite by accident. However, this was not a case of mistaken order identity. My sister ordered a single tablecloth in March of this year so that she could examine its quality. Because that tablecloth was in new and acceptable condition, she put in the full order. What she received appeared to be 25 used table clothes, nearly all of them stained by something appearing to be grease and possibly rust based. It was unclear as to whether the stains were the result of prior use or a problem in manufacturing and/or packaging. Ya Ya Creations' mistake in shipment, lousy customer service and dishonest response was absolutely appalling. Adding to the frustration was the need to iron the replacement table clothes purchased, last minute, at various Walmart stores. I personally ironed many of the replacement tablecloths until after three in the morning on the day of the wedding. Ultimately, at issue here is the despicable response of Ya YA Creations in their attempt to paint themselves as the victim in this case. Frankly it makes me sick, because they know how maliciously dishonest they are being, yet they have attempted to get away with it. After lodging her initial complaint with Ya Ya Creations, my sister was told that they felt she had used them, but if she was to return them, she would be reimbursed for their cost. The fact is, of course, that she did not use them, but returned them in the same condition they arrived in. When Ya YA Creations received the merchandise back, they then refused to reimburse her, claiming that she had used them. This is all very interesting, because at this point they had possession of the tablecloths rendering her unable to prove to anyone their condition. So she is now out the cost of the tablecloths, $227.20 and the shipping cost of $40. Ya Ya Creations' bogus claim can not be proven, and there are several witnesses that can and are attesting to the condition of the merchandise when it arrived. The BBB now has an open case with this horrible excuse for a company, and many of us will be lodging separate complaints on appropriate web pages like this one. Interestingly, there already exists on various sites, enough ammunition to alert the public, but we can not help but add fuel to the fire that will hopefully keep the consumer away from Ya Ya altogether. This kind of consumer abuse has risen to new heights with the advent of the internet. Precedent needs to be established, because thievery via the internet highway is no less robbery than thievery on our streets.

Hi Team, This is to complain regarding a Refund that I am eligible for and to receive from the AirBNB organization. As they denied for refund . I booked a vacation stay from AirBNB for one month from December 20,2020 to January 22,2021 in Houston ,TX on December 15,2020. Firstly the host was very unprofessional and not responsive as i called him so many times before i reached to the Unit however he never responded for my call even when i reached there.Also for the key of the unit i had to ask him several times(the host should to be proactive right?). it is all on the company chat prove is there on conversation with host. He was aware of my ETA since I was driving from FL to TX and i informed him in advance it was 1Am 21dec.Due to unavoidable circumstances i couldn't reach at 1am which was informed to host by me.Instead i reached at 7.00Am on Dec 21,2020 and found that in order to get into the apartment there is a main gate and the call goes to the host n he has to accept the call in order to drive in i waited for more than 30mins but he didn't accept the call .I was never informed about this prior by the host so i realised if i have to stay for a month how this is going to work(what if I am out and reach late at night and if he doesn't respond to the call i will be stuck outside).if he would have told me prior about this i wouldn't have booked it.This is a complete Nuisance.Later he was sending messages on chat saying i cant take the call. I called on the host personal number several times but he never responded to my calls somehow i got into the apartment building with the help of someone else.(someone from the area helped). when i got into the apartment? Honestly saying the linens and towels( no extra towels)were dirty and due to the pandemic going on i decided not to stay and made an immediate call to AIRbnb from where i have purchased and spoke to customer rep and informed all about the situation .first agent i spoke to was okay me n my wife leaving the unit. While leaving the unit i got a call from Airbnb and spoke to another agent n explained all over again.And in response she did not give any resolution instead she asked me to cancel and there will be no refund.i even asked for the alternative accommodation(rebook)but she denied and said will arrange a call back as you have to wait. So i didn't want to stay there i informed them im leaving the unit n i will be waiting for the call back as advised by the agent n waited in my car. I wasn't COMFORTABLE staying in that apt for whole month so i left the house n informed the host over the chat on AIRBNB about the keys too. it was very inconvenient for me n my wife who drove for 20hrs and this happened on the arrival. And i never got a call back from airbnb. i don't have pictures clicked as a prove coz i wasn't told by any agent when i was present in the unit.i specially called them what to do as i wasn't ready to stay there.Later somehow i booked a hotel and arranged for our stay on my own. No determination or customer service was provided by the company.I thought they would have understood our situation but i was wrong. I did check on the AirBnB website about the Guest Refund Policy.In the evening, later on the same day over the company chat i started receiving disturbing and lame messages from the host and trying to threaten me. i did reply to his few messages as he was lying and trying to blame on me. later he was threatening over the messages so I chose not to reply to his msgs and called AIRBNB and informed about it. I didn't want to get into such conversation with the host.so the airbnb said will check upon it and arrange a call back and come up with the resolution definitely. its been more than 2weeks an email i have received saying the refund is not possible.so i would like to dispute about my full refund which im eligible as per Airbnb Guest refund Policy on their website.i had to pay for hotel stay and had so much of inconvenience to find a month accomodation n had to pay double of the price. i will be very thankful if you could look into this matter. Thanks

i ordered a backdrop on may 11th and my order number is 402-935-7733
i paid $185 for a backdrop stand and one gold backdrop curtain, i received the curtain and only the steel base thinking ok the rest of the backdrop stand will come and until today never heard anything back when i emailed nor received the rest of my order, i requested a refund and asked either send me the rest so i am contacting you guys and try my last option then im gonna report to BBB, i order stuff online all the time but never got fool like this, complete scam, waist of money, very upsetting you guys let some people freely scam us.

I placed an order for my grandmother's 90th birthday celebration and family reunion more than a month in advance. This event is for 200 family members at a catoring hall. I am in charge of decorations so I ordered 20 table cloths and two helium balloons of the numbers representing her age. My order was split up without letting me know in advance. I received a partial order and now almost a month after this delivery, and less than a week before my event, I am still getting a run a round and have not received the other 8 tablecloths and the balloons I ordered. This is a highly stressful situation now! I am not even sure how or where, but I have to find a local place to purchase everything so they match. Why are these people getting away with excepting payment and not delivering. They have almost $200 of my hard earned money. Now after spending a lot of money making decorations to match these tableclothes, I have to spend more and start over. I am having a nervous breakdown because they email me almost everyday with advertisement to make more purchases when they have basically ruein one of the most important day for my entire family! Please help me fix this. I have been trying to get in touch with these people because my event is this Saturday and have not been able to find a local place to get the color I need and the quantity. The return address on the box is YAYA Creations but I ordered from the tableclothsfactory.com website. Online chat promised delivery of the rest of the items and stated they were out for delivery. I was promised delivery by 4-9-19, then when they didn't arrive, I was promised the would be out for delivery, still have not received. This is not right at all.

Hello, I place a first time order several weeks ago for Table cloths and Chair covers for an event I am having this weekend 4/7

I ordered 80 chair covers and 18 table cloths.

I received 2 shipments on 2 different dates.
1st shipment = 12 table cloths
2nd shipment = 4 table cloths and 80 chair covers

Yesterday I went on efavormarts chat line to try and get resolve or find out if I was going to receive another package with 2 more pieces of table cloths. I only received 16. After a lot of the rep Hazel telling me she was checking she 1st stated that ups had made a mistake with packaging, then asked when I needed the missing cloths, then told me the company couldn't get the cloths to me in the time I needed them which is Saturday 4/6. When I stated that was unacceptable she came back and told be the best they could do was refund me for the cost of the 2 table cloths! When I stated again I needed a better option because I cant just go to a store in my area and purchase this size and color table cloth she came back at stated that they could re-ship the cloths to me in time but I would have to pay 50% of the express shipping cost to do so. This is terrible customer service at best. I cannot get the table cloths at this point but I also didn't receive any packing slips in the shipments I received telling me exactly what I have. I've had to check each and every the individual pack to make sure it's correct and what I ordered. Bottom line I'd like to be refunded, formal apology, and receive credit towards another purchase.

On Feb 1 2018 I surfed the internet looking for mirrored mosaic isle props. After surfing for a while, I remember that I had watched a YouTube video which a young lady doing a "glam" haul, had showcased a beautiful isle prop. I go back to my history on YouTube and found her video. I immediately checked her description box and obtained the stores name Efavormart. I happily typed their name in my google search engine and began shopping their site. I found their 36" mirrored mosaic isle props. To my surprise they were listed at $89.99 plus the site was running a 20% off coupon and buy one get one free! I was so excited and happy of course I placed my order. Being a "self proclaimed" business savvy woman, I immediately emailed their customer service to ensure that they were shipping out 2 isle props as their online stores stated. I was emailed immediately and was ensured that there would in fact be 2 shipped! Since I had ordered them around 3am and I had contacted them immediately after clicking the order button I figured my order would be sent as perfectly as I was promised, of course that was not the case! I received my tracking number the next day and given a delivery date of February 7, 2018 I knew they would come in time for the event I had ordered them. I received a pretty large box around 8 pm February 7, 2018. This is when the nightmare began! I immediately look for a telephone number to call them. Upon dialing the listed number it was disconnected. I then began emailing and live chatting them. They initially stated they had shipped both items, then they asked me to send pictures of the box, then a picture of the item in the box and label...so on and so forth! They had me going outside to dumpster dive for the box I had my son discard the night before. Then they stated that it was a warehouse mistake and I would be sent the second one, and then they stated they were out of stock and they would only refund half of my money. I have a boat load of emails stating so many lies from them, I decided as my first step, to calm down and file a claim with the BBB. Needless to say, I will not be able to pull off what I had promised for the event and I would hope anyone who decides to order from YAYA Creations, Efavormart and they also have a few other online names, please be ware!

This company is running is SCAM. I paid $35.00 for 50 matchbooks engraved. It took 3 weeks to receive it, I chatted online with a bogus name GWENITH indicated all 50 matchbooks were handmade! LIAR
POOR Quality, letters un-level, light and dark, looks like they stamped it and hand stapled. Poor quality, thin paper should be sold at the dollar store.
Asked for address: 13155 Railrod Ave City of Industry, CA 91746-under Ya Ya Creations-no ph on their website-Per GOOGLE ph # [protected] - NO ONE WILL ANSWER, just a recording! THEY REFUSE to refund
Over 66, 000 complaints!

This place is not where the customer is always right.
I used them several times, made orders and had nothing to complain about. Last time they sent me an absolutely different item I didn't order. I called them and asked what happened, why they made this mistake and what they are gonna do with this. They only said that they shipped what they had. Ok, then give me my money back if you think you can decide for customers. I was said that I won't get the refund in full, just a partial one because I had to pay for the shipping by myself.
Absolutely terrible.

I haven't received the items I ordered 3 weeks ago. Their website said that my order is now being processing whatever it means. I called them for explanations and was told that my order was damaged and that it would take 4 weeks to resend it. I don't understand why they didn't notify me about it before I contacted them.
I'm very frustrated with their customer support.

Please read all the reviews about this company. They all state similar experiences that I had. It is a scam and it will turn out badly. The prices are cheap, but you get (or don't get!) what you pay for. They don't have a phone number or a phisical (their spelling) address. You can only communicate via email or live chat. You will get the run around. They will dodge questions and accuse you of lying. I waited over a month to have my return "approved" and it is still "pending". My return cannot be processed nor will they even give me a credit without a tracking number. All this for a $15 return.

Find a reliable, customer-oriented company to support. These people do not care about you. It is a scam. Tell your friends.

Buyer beware! Caution! Avoid! Stay away! Run! Do not buy! Warning!

As a professional lighting designer, I made a $1, 500+ purchase through efavormart.com for a hollywood celebrity client. The lights were advertised as “twinkle” lights, but upon installation, they were not lights that twinkled! In addition, many of the lights I purchased malfunctioned, were not consistent with the proper setting, and just plain gave me the most troublesome time possible. I made numerous trips out to my client’s house and spent hours and hours fixing manufacture issues with the lights... I took a huge loss with my client solely based upon the malfunctioning of these lights! My client’s were greatly disappointed and I was greatly embarrassed. I am 99% sure that I lost my celebrity clients; well known in the industry.

I contacted efavormart.com customer service about the issue and they informed me that they would do “nothing” for me! I will be filing a lawsuit and contacting many governmental agencies and develop a web site against efavormart.com.

i was given an invoice for $2047 grand total inclduding freight then my card was charged $2737.16 then if thats not bad enough my goods are now held in customs as they did not pay the tax

i am out of pocket and i dont have the stock i paid for - they are refusing to respond to my emails i am very worried that they are a bad company can someone please help me
thanks

BECK

Worst company I have ever dealt with. I placed an order for one item on April 16, 2016. I received an auto-generated "your order has been successfully placed" email back on the same day. Heard nothing more from them until I had to check on my order status on May 3. I could only communicate via chat...no phone service. The lady I got on the "chat" was slow to response...had to ask if she was still on the line many times. She tells me finally that the item was out of stock and would I like to order something else. No, thank you. Where is the email informing me that the item was out of stock? Where is the email stating that I would be getting a full refund? Supposedly I will be getting one today but we will see. I think this is an extremely poorly run company where communicating with customers is A HUGE PROBLEM...from the lack of communication via email that my item was out of stock to the person on the chat line who had difficulty relaying her message. Stay away from these folks...don't waste your time and money.

I ordered a tablecloth from this company and when I opened it I was shocked. It was just an inferior piece of fabric that was crooked ( no way to fold it and match the edges)and the hem around it looked like it had been sewn by a blind person. I called and complained and they said they would take it back, but I had to pay the shipping-even though it was defective. I decided that I would just keep it. I washed it and found so many defects in the fabric itself that I will cut it up use it for rags-that is all it is good for.

If you are reading this review, you are most likely considering E Favor Mart/Ya Ya Creations/insert one of their many other business names here, for some sort of supplies for a special occasion. If I can persuade just 1 person from looking elsewhere, the time I spent on writing this review is worthwhile. I came across E Favor Mart while doing an internet search for frosted votive holders for my upcoming wedding. When I saw their prices, I quickly placed an order for frosted votive holders as well as candy scoops. I received my order promptly and was excited to see the votive holders and candy scoops. However, my excitement quickly dissipated as I heard glass stirring inside the box. I opened the box to find almost half of the votive holders were broken. In addition, I immediately started questioning the size of the votive holders that were intact. I attempted to fit either a votive or tea light candle in the holders and neither fit. I reviewed the website description, which clearly states a 2” diameter, pulled out a measuring tape and measured the outside diameter at less than 1 ¾”. In addition to the size being misrepresented on the website, these do not suit their intended purpose. My disappointment with the merchandise didn’t end there. I removed the candy scoops out of the box and out of their opened packaging and immediately noticed scratched off paint and broken handles. The candy scoops were shoved in a very small space between the box itself and the boxes of votive holders. It’s no surprise these arrived broken. I emailed customer service promptly as I found there is no phone number listed for this company. A day passed, then 2, no response. I contacted the company via live chat instead and spoke with Christine. Christine offered to send me replacement votive holders repeatedly. Christine failed to comprehend that these “votive holders” do not indeed hold votive, or tea light candles and are useless to me, broken or intact. I was offered a refund upon receipt of the merchandise, but would only receive 80% and would be responsible for return shipping. I asked to speak with a manager and was told I would receive a call within 2 hours. More than double that time has passed, no call, and yet, I’m not surprised at the lack of response. I’m now pursuing this issue with the BBB. Ya Ya Creations has had 51 BBB complains in the last 3 years, 33 in the last 12 months. Those numbers speak for themselves.

Company provided 3 defective table clothes in the form of holes and stains. Company offered a 50% refund or 100% refund in form of in store credit. When trying to work through a solution customer service was impatient, not-apologetic, combative, and offered only solutions that cost me more money or not refunding all of my money. Unfortunately, I am a bit past the 60 day mark with the purchase otherwise I would be reporting this as fraud to VISA to reverse the whole charge.

Merchandise sent was defective. When asked for a replacement, I was told to keep it or take a chance replacement would also be damaged for which no refund nor replacement would be considered. This due to their poor packaging. My "refund" amounted to $3 for a $50 order.. 30% refunded to their discounted price per defective item. Completely unprofessional organization. Do not buy from this company unless you enjoy being ripped off.

I purchased some fuschia roses for my wedding. The flowers were pretty and big online, however when they arrived they were awful. I might as well purchased flowers from dollar tree. They looked nothing like the flowers online. And when I inquired about returning the flowers and receiving a refund I was told about the 20% restocking fee. This website in full of crap. I wouldn't recommend no one to order from this website. This was a true learning experience about ordering online from a place without a contact phone number.

BEWARE. SCAM COMPANY. No matter what you order, they send it out "defaulty" or "damaged." Then they CHARGE YOU RESTOCKING FEE AND SHIPPING BOTH WAYS on the defaulty items they send out to you. When you try to contact customer service, they won't take calls, ignore your emails, and do nothing for you. BEWARE! I am a solid honest businesswoman, and I can warn you, you will lose money here, because they are set up as a scam to make money off you with their defaulty items. No matter what, they make money off of you, because that restocking fee is big, and they won't admit to fault on anything, and they will make your life HECK trying to solve an issue. Customer Service is NON-EXISTENT, and management is a scam set-up. Don't say I didn't warn you.

I order match books for my wedding from E-Favor Mart. It was in fact the only thing I had personalized.I was so excited when they arrived, but upon further examination, All of the match books are different colors of red, the printing ink easliy rubs off and there are very obvious flaws in the printing. This is a poor product and this company should stand by what they do, but sadly they do not. They offered me a 20% rebate if I agreed to keep them, I said thanks but no thanks, this is my wedding day!