eGumball
Reviews and Complaints

October, called by agent Victor who spoke to me about the services. I told him that the business was not going to be up and going till likely next year as well as I needed to speak to my marketing team, and he said that was ok he just needed me to sign the agreement so that egumball could start to work on my profile. He stated that I would not be charged any services and that all payment services would be discussed when the terms were agrees upon the profile completion. I signed the form not knowing the terms feeling pressured that I had to do so.

Today 11/30/22 I have now received a bill for $397 in and have received multiple calls from your employees stating that I cannot cancel my services and if I do that, I will have to pay the full amount that I did not agree to.

I have voiced many times to each associate this is an unacceptable way to treat customers and scam people into believing that they are being helped and expect them to pay for what they did not agree upon. I have asked to speak to higher up, as in Operation manager or higher only to be told NO that this is as far as it goes.

eGumball suckered me in to using their service back in 2017. They have continued to take money with no reports of any kind and when I tried to end our relationship I had to stop payment on them with my credit card company. The credit card was a business card with amex. They then without permission started charging 1 of my personal cards, totally an unauthorized charging of my credit cards, 2 weeks ago they tried to get me to pay a back amount owed of $150.00 and I let them know that they stole money from me and they owed me money. I then asked the rep on the phone to give me an itemized account summary of the work they did for me over the past 3 years. The woman was rude and hung up on me. Since then, my business has become invisible on the internet. I truly believe they have done something to sabotage my business. I am going to seek legal help against this kind of treatment. Stay away from this company, they are as crooked as can be! They have literally stole thousands of dollars from me as far as I am concerned.

Just before the COVID19 become a major problem I got contacted by eGumball sales rep. if I sign up that day pay $1.00 to start and after 30 day of performance they will charge my account $299 application fee and $149.00 monthly service. Not even passed two weeks they charged my account the full amount, I called to cancel the service and asked them why they couldn't wait for their 30 day trail to prove what they did for my business is working they refused and they said I am obligated to the contract and refused to refund my account. I disputed the charge through my credit card and got my money back, but ever since they call my business and my cellphone everyday multiple times harassing me I am really tired of their behaviors I wish they go away and stop this harassment, my business is not doing well because of COVID we are under lots pressure really can't handle their daily phone harassments.

They call and tell me that they have a signed contract but its electronically signed and we have never contacted them but they insist they have a claim. They call two or three times a day each time it's a different person on the phone and a different number. They refuse to stop and continue to pester my business.

Egumball didn't do anything for my company. After $895 out of my pocket, i got tired and told them to close my account. Their response was" we will not charge your credit card anymore but your balance of >$1, 400 will be reported to collection company ". How can I stop these thieves?
Ps...i contacted multiple times and was never called back by the sell person who got me into this. So, if they are so honest, why do they not call back?

The worst company I have ever dealt with! They do not follow through with their promises. They try to get you signed up for their service and after you ask them to cancel you have to send emails to cancel. Even after you have cancelled they still keep trying to charge you. They are the rudest people i have ever done business with and the product is also not worth the money.
FRAUD ! STAY AWAY

This is a total Fraud Thank god I have a 6 Month Trial Period this was an absolute waste of 1800 dollars Never heard from them in 6 months never received one call from someone who called me because of them. They Railroaded Me into the Contract with the High Pressure Sales, Once the High Pressure Sales hooks you they are no longer ever heard from again. The Company can't even verify who the sales person was which I think is an out right lie. Then they threaten with a breach of Contract and I think now I will need to Find a Lawyer to Sue them for Failure to Provide services prescribed in our contract

I have just received a phone call from an employee at egumball.com who said they represent Google. He was rude and unprofessional when I expressed that I didn’t want to talk to him about the product he offered. His phone number is [protected]. I know this is his number because after I hung up on him he called me back and threatened me saying that he would make sure that my business wasn’t on Google and never would be. I take this as a direct threat to the welfare of my business. I wish I could get ahold of Google and let them know as this kind of business practice tarnishes their reputation.

Signed up for 6 month contract plus $129.00 set up fee. Called eGumball Account Exe. and told them I could not see any results from their company and wanted to end my contract. She sent me an e-mail describing what I needed to do to get results from the search engines. I thought that was what I hired them to do. After 6 months I still saw no results. Ended my contract with them. Check them out before you buy, make sure they are right for you and your company.

Our boss decided to change the business and wanted to use the services of Egumball. He contacted the representative and started to tell him what really he was up to. The representative was positive and tried to find ways of how to help our boss. He offered different ways and plans. Our boss agreed to one plan, which would innovative the business. But after two months our boss was angry and argued with this company, because their ways and plans didn’t work positively. Our boss lost money and was angry about it.

Egumbell said on my contract that if my web site was not up in 30 days I would get a full refund. There was no place on the contract authorizing them to make electronic.payments, so when they took money out of my bank account without a authorization, I canceled my service and they told me that if they had the bank info then they had authorization to remove money, which is breaking the law. I called my bank who verified that I am right, you can't remove money from someones account because they have my bank info. The bank refunded all my money because egumbell broke the law. SERIOUSLY, GO TO YOUR BANK AND FILL OUT UNAUTHORIZED ELECTRONIC REMOVAL AND THE BANK WILL GIVE YOU YOUR MONEY BACK. THEN GO TO THE STATES ATTORNEYS OFFICE IN YOUR STATE AND FILE THEFT AND AND FRAUDULENT BANKINH TRANSACTIONS. Don't bother talking to the criminals that got you in this position, they won't help you and only way to put them out of business is if everyone files charges. I got my money and my bank will refund any monies they try to take in the future and the bank and I will file charges on them every time. I hope this helps everyone.

We spoke recently with the rep from the company eGumball Inc. He promised to provide the appropriate marketing solution for my company. Their prices were rather high, but this company seemed to be professional. We agreed about solution and our company paid for the services, but this solution was total fake. We tried to find any info about our business, but we found nothing. It seems that they have done completely nothing. Don’t trust them and it was only waste of our money.

i hired egumball 9 months agoo to help get me listed on the web they told me that they could have me online in 3 months and when i started to complain the toke the rest of the payments out of my account and now will not even try they are liars and theives they should be in jail