Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Seniors and Retirement Elder Helpers
Elder Helpers
Call
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
Elder Helpers
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
Elder Helpers Customer Service Phone, Email, Contacts

Elder Helpers
Reviews and Complaints

elderhelpers.org

Learn how the rating is calculated

4.4 22 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category

Elder Helpers Complaints 22

Resolved “Charged $50.00 to my bank account without...” Resolved “Elder helpers has my $ 49.99. After a few...” Resolved “Finding help for seniors” Resolved “Cannot get help because all numbers for...” Resolved “The company never told me how much money to...” Resolved “I have never been contacted about my paid...” Resolved “No one is available to help me” Resolved “Scam businesses” Resolved “Out of 50 dollars I paid for nothing” Resolved “Safety false advertising and no training”

How responsive is Elder Helpers's customer service?

19 Resolved
3 Unresolved

Total complaints: 22

Resolved complaints: 19 (86%)

Unresolved complaints: 3 (14%)

On the path to perfection 🏔️
Elder Helpers has a very responsive customer support, but for a perfect rating, they’d need to visit ComplaintsBoard more frequently to check complaints and respond to them promptly 😉 As for reviewers, we can advise them to carefully read customer complaints (both positive and negative) and note aspects that can help in efficient problem-solving.
How is Elder Helpers’s rated by clients?

Elder Helpers’s earns a 4.4-star rating from 22 reviews, showing that the majority of clients are very satisfied with support and care they receive.

  • All
  • Reviews only
  • Complaints only
  • Resolved
  • Unresolved
  • Replied by the business
  • Unreplied
  • With attachments

Keywords

help money website donation volunteer company refund phone contact organization account email comments elder care house mom called application disconnected hour
Sort by:
ComplaintsBoard
O
8:43 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Elder Helpers I got only rude response

I decided to join the website www.elderhelpers.org and became the helper for elder people. I filled the form and sent it to this website. After that I waited any reply from them, but they ignored me. I filled more forms and sent them, but again nothing. So in total I filled 4 forms and they finally replied. But it was rude and unpleasant, they used a lot of swear words, and I was shocked. I was really disappointed in such attitude and their communication. Please, post comments.

Read full review of Elder Helpers and 1 comment
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
1 comment
Add a comment
C
C
Chrisbrook81
US
10 comments
Send a message
Apr 03, 2017 11:31 am EDT

Never pay money for so called free help. Elder helpers.org is a scam.

More
Copy link
Report
More
Send message
Copy link
Report
ComplaintsBoard
B
10:36 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Elder Helpers has left an official reply on this complaint.

Elder Helpers Blocked my account

I decided to become the volunteer and crated the free account on the website www.elderhelpers.org. I crated free account and donated money, but after several weeks my account was blocked, but they continued to charge me. I sent emails and asked to stop it, but no one listened to me. I want to stop them, please help me. Post your comments and views.

Read full review of Elder Helpers and 5 comments
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
Elder Helpers representative's response
Feb 22, 2016 6:16 pm EST
Elder Helpers customer support contacts
Phone numbers

+1 (734) 330-2734

Address

PO Box 4651, Ann Arbor, MI, 48106, US

Website

elderhelpers.org

File a complaint Write a review
View all Elder Helpers contacts
We monitor elderhelpers.org for suspicious volunteer profiles at all time for the security and well being of elders and their relatives. Donating money will not give you the right to be listed as a volunteer. Donations are not mandatory and can be canceled at anytime.
5 comments
Add a comment
J
J
Joy Morris
US
1 comments
Send a message
Sep 27, 2022 7:31 pm EDT

On 9/14/2022 @9:53 $10.00 was deducted from my bank account

On 9/14/2022 @13.05 $10.00 was deducted again from my account.

I did not authorize these. I live in Missouri and I have never heard of this company.

More
Copy link
Report
L
L
Leah1131
US
1 comments
Send a message
May 21, 2019 8:18 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I keep getting charged monthly. I've emailed them in the past about canceling my subscription. I never get a response back.
This has been going on for a year now.
I called their number and I couldn't even leave a voice message and nobody picks up.
All I want to do is just cancel my subscription.
There's absolutely nobody that responds back.

More
Copy link
Report
E
E
edmund jaskiewicz
US
1 comments
Send a message
Aug 21, 2018 4:08 am EDT

I made them a gift of $50-00 but they ccntinue monthly charges. STOP THESE MONTHLY CHARGES

More
Copy link
Report
C
C
Chrisbrook81
US
10 comments
Send a message
Apr 03, 2017 11:04 am EDT

www.elderberry.org is a scam. Don't give them you money.

More
Copy link
Report
S
S
Sheri Hastings
US
1 comments
Send a message
Aug 11, 2015 2:05 pm EDT

I had the same experience elderhelpers is a scam

More
Copy link
Report
More
Send message
Copy link
Report

Elder Helpers Reviews 0

Looks like Elder Helpers has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Elder Helpers, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of Elder Helpers complaint handling

Elder Helpers reviews first appeared on Complaints Board on Jan 30, 2014. The latest review Charged $50.00 to my bank account without authorization was posted on Nov 26, 2021. The latest complaint Charged $50.00 to my bank account without authorization was resolved on Nov 26, 2021. Elder Helpers has an average consumer rating of 4 stars from 22 reviews. Elder Helpers has resolved 19 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
4.0
5 review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

  1. Elder Helpers Contacts

  2. Elder Helpers phone numbers
    +1 (734) 330-2734
    +1 (734) 330-2734
    Click up if you have successfully reached Elder Helpers by calling +1 (734) 330-2734 phone number 0 0 users reported that they have successfully reached Elder Helpers by calling +1 (734) 330-2734 phone number Click down if you have unsuccessfully reached Elder Helpers by calling +1 (734) 330-2734 phone number 0 0 users reported that they have UNsuccessfully reached Elder Helpers by calling +1 (734) 330-2734 phone number
    Customer Support
  3. Elder Helpers emails
  4. Elder Helpers address
    PO Box 4651, Ann Arbor, Michigan, 48106, United States
  5. Elder Helpers social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
  7. View all Elder Helpers contacts
Elder Helpers Category
Elder Helpers is ranked 5 among 6 companies in the Seniors and Retirement category
#02 Holiday Retirement Holiday Retirement #03 SeniorMatch SeniorMatch #04 Senior Benefit Services Senior Benefit Services #05 Elder Helpers Elder Helpers #06 SeniorsMeet SeniorsMeet

Recent comments about Elder Helpers company

The company never told me how much money to donate. Instead they took out $50.00 without my consent.
1
Hello Mary! Sorry to hear that you were not able our checkout page...
 Elder helpers
1
If you read this Kriskus. call your bank and do a stop payment. then...
 Volunteer/contacting me back
1
The organization itself does not contact you. Individuals browse the...
 Dissatisfied with service (can't find anyone to help)
1
RESPONSE TO ORIGNAL POST ON 8/27/18 Elderhelpers contacted me and...
 Safety false advertising and no training
2
www.elderberry.org is a scam. Don't give them money.
Elder Helpers Alternatives
Senior Benefit Services 16 reviews SeniorsMeet 10 reviews SeniorMatch 5 reviews A Place for Mom 6 reviews Holiday Retirement 16 reviews

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.