ElectricGeneratorsDirect
Reviews and Complaints

But hey, at least it finally arrived! The generator itself is a beast, though. It's been running for a few weeks now and hasn't given me any issues. I'm glad I went with ElectricGeneratorsDirect for this purchase. They had a good selection and the prices were reasonable. The website was easy to navigate, too. The only downside was the long wait time for delivery. But I guess that's just how it goes sometimes. Overall, I'm satisfied with my purchase and would recommend ElectricGeneratorsDirect to others in the market for a generator.

I bought a generator from ElectricGeneratorsDirect and it said it would arrive in 4-7 days. But it's been over a week and still no generator. When I contacted customer service, they told me it was the factory's fault and they couldn't do anything to help me. It's frustrating to not have a solution or any help from them.

So, I bought a generator from ElectricGeneratorsDirect and let me tell you, it was a bit of a hassle. I got a tracking number from FedEx, but when I tried to track my package, it said it didn't exist. I tried to get in touch with someone from the company, but it was like talking to a brick wall. No one was answering my calls or emails. I was starting to get worried that I had been scammed.

But, after a few days of trying, I finally got through to someone. They explained that there had been a mix-up with the tracking number and that my generator was on its way. I was relieved, but still a bit annoyed that it had taken so long to get a response.

When my generator finally arrived, I was happy with the product itself. It was exactly what I had ordered and it worked well. However, I still felt a bit uneasy about the whole experience. It shouldn't be so difficult to get in touch with customer service and get a straight answer.

Overall, I would say that ElectricGeneratorsDirect is a decent company, but they could definitely improve their customer service. If you're willing to deal with a bit of frustration, you might be happy with their products. But if you're looking for a hassle-free experience, you might want to look elsewhere.

So, I ordered some stuff from ElectricGeneratorsDirect and they only sent me part of my order. I was pretty bummed out about it, but I figured it was just a mistake and they would fix it. But then, when I got my delivery, there was no follow-up like they promised. I had to contact them twice just to get a response. And when I finally did get a response, they were not helpful at all. They refused to make it right, which was really frustrating. I don't think I'll be ordering from them again.

So, I went ahead and got myself a Champion 3400 watt generator from ElectricGeneratorsDirect for $849.00. It was a pretty good deal, but then a week later I saw that they had it on sale for $769.00! I was pretty upset about it and decided to ask them about their price guarantee policy. Unfortunately, they weren't very helpful and basically told me to "F" off. Needless to say, I was pretty disappointed with their customer service and wouldn't recommend buying from them again.

So, I was looking for a generator and stumbled upon ElectricGeneratorsDirect. At first, I was a bit hesitant to make a purchase from them because of some negative reviews I read online. But, I decided to give them a try anyway.

I placed my order and everything seemed to be going smoothly until I had a question about my order. I called their customer service line and was put on hold for what seemed like forever. Eventually, the line went dead and I had to call back. This time, I left a call back number and waited for them to call me back.

When they did call me back, I was excited to finally get my question answered. But, to my disappointment, they hung up on me as soon as I answered their call back. I was frustrated and angry at this point. I mean, what kind of customer service is that?

Overall, my experience with ElectricGeneratorsDirect was very poor. I wouldn't even give them one star. Their customer service is terrible and I would not recommend them to anyone.

I bought a generator from ElectricGeneratorsDirect (electricgeneratorsdirect.com) and they took the money out of my account in just two days. But, the generator never showed up. I was really disappointed and asked for a refund. It's been six weeks now and I still haven't received my money back. I've been emailing them, but it takes them days to respond. When I call, I have to wait for hours to get someone on the phone. It's really frustrating and I feel like they don't care about their customers at all. This has been the worst customer service experience I've ever had.

So, I was looking for a generator and I stumbled upon ElectricGeneratorsDirect. Their website looked pretty good and they had the generator I wanted in stock, so I decided to buy it. I was so excited to finally have it, but then things started to go downhill.

After I made the purchase, they took my $5,000 without any problems. However, they updated my order and told me that it wouldn't ship for a month and a half. I was pretty bummed out about that, but I decided to wait it out. But then, I got another email from them saying that it wouldn't ship for another two weeks. I was so frustrated and disappointed.

I don't know what's going on with these guys, but they are not trustworthy. They promised me that the generator was in stock, but it turns out that it wasn't. They lied to me and took my money without delivering what they promised. I wouldn't recommend them to anyone.

I recently made a purchase from ElectricGeneratorsDirect and unfortunately, my experience was not a positive one. I paid an extra $200 for next day shipping, but my order arrived three days later than expected. When I reached out to customer service to inquire about the delay, they were extremely rude and unhelpful. They even went as far as to blame the shipping company, UPS, for the delay. However, I have a statement from UPS that clearly states they received the shipment late from ElectricGeneratorsDirect.

I was extremely disappointed with the level of customer service I received from ElectricGeneratorsDirect. Not only were they unhelpful, but they also lied and tried to pass the blame onto someone else. As a result, I will be disputing the charge with my credit card company.

In terms of the product itself, I purchased the Generac GP2200i - 1700 Watt Portable Inverter Generator (CARB) (7117) for $599.00. The total cost of my order came out to $838.53 after adding in the $200.59 for next day air shipping and an estimated $38.94 for Florida sales tax.

Overall, I would not recommend ElectricGeneratorsDirect based on my experience. The poor customer service and delay in shipping were major issues that I hope they can address in the future.