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poor condition hotel/ refund issues/ small room/ dirty showers
A formal complaint against on 9/30/2017 my debit card was charged $450.00 by the Element Hotel on the Vintage Parkway in Houston Texas. I went into the Element Hotel also changed my mind because of the bulk bedding and poor comforter material, and the room was so clutter and tiny, the cheap furniture. I totally was disappointed in the fact the photos didn't match the descriptions and worn-out comforter was each room and cheap furniture and smell like a stinky African older who didn't bath and shower was griming, molded stand up Showers and although, customers may have been there because there a kitchen, desk, living room all in a stuff square foot 600 to tiny and the most clausterphobia all crushed inside the room. Check in on Saturday and then in 10 min I checked right out because of the dissatisfaction. As of today, I still haven't received the refund they blaming their Auditing department and Chase Banking and so I'm simply "pissed off" the fact whole week have pass and it still in the pending status such a Bombshell to take so long to refund money. I give them F rating for the poor condition of the Bedrooms are worn-out and poor condition in the hallway, broken elevators don't be full picture the property look like a hospital setting. Good luck!
Is Element Houston Vintage Park legit?
Element Houston Vintage Park earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Element Houston Vintage Park. The company provides a physical address, 2 phone numbers, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Element Houston Vintage Park's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
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Overview of Element Houston Vintage Park complaint handling
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Element Houston Vintage Park contacts
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Element Houston Vintage Park phone numbers+1 (877) 782-0151+1 (877) 782-0151Click up if you have successfully reached Element Houston Vintage Park by calling +1 (877) 782-0151 phone number 0 0 users reported that they have successfully reached Element Houston Vintage Park by calling +1 (877) 782-0151 phone number Click down if you have unsuccessfully reached Element Houston Vintage Park by calling +1 (877) 782-0151 phone number 0 0 users reported that they have UNsuccessfully reached Element Houston Vintage Park by calling +1 (877) 782-0151 phone number+1 (281) 379-7300+1 (281) 379-7300Click up if you have successfully reached Element Houston Vintage Park by calling +1 (281) 379-7300 phone number 0 0 users reported that they have successfully reached Element Houston Vintage Park by calling +1 (281) 379-7300 phone number Click down if you have unsuccessfully reached Element Houston Vintage Park by calling +1 (281) 379-7300 phone number 0 0 users reported that they have UNsuccessfully reached Element Houston Vintage Park by calling +1 (281) 379-7300 phone number
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Element Houston Vintage Park emailsinfo@elementhoustonvintagepark.com100%Confidence score: 100%Support
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Element Houston Vintage Park address14555 Vintage Preserve Parkway, Houston, Texas, 77070, United States
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Element Houston Vintage Park social media
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