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India Post / Department Of Posts review: Parcel not delivered 166

P
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12:00 am EDT
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I have sent a parcel on on 7th June (from JAPAN) and it has still not been delivered as yet my the SPEED POST of Mumbai, India to my parents! Its more than 10 days now, while I am writing this complaint.

The tracking no. is as follows :

EI741484262JP.

166 comments
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surenrod
IN
Oct 02, 2008 12:28 pm EDT

i need to know whether this document bearing No.EM174115992IN has been delivered to whom and when and what time

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Reddeppa Chowdary N.S.
Oct 13, 2008 12:53 am EDT

Hi,

I am expecting a shipment from China. The tracking number is EB004330550CN. When i check status it is saying that REPUBLIC OF INDIA MUMBAI PAR and status is Released from Customs. It has been posted on 5th of Oct and the above statement is of date 10th of Oct. When can i get the delivery of my shipment.

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Glen
Oct 16, 2008 3:57 am EDT

Dear All,

Please refer tracking no : EB100607266CN courier dispatched from

M/S Smalt Technology Co Limited

Address: No 1006.the east of 2 block, SEG technology

Park.Huaqiang Road.Futian Distric Shenzhen

P.R China. Tel: 86-755-[protected] Fax:86-755-[protected]

TO

Mr. Glen D'Costa

M/s. Aadhya Carrier Devices

411, 1st Floor, 7th Main,

17th Cross, Milk Colony,

Malleswaram West,

Bangalore- 560055.

India.

Land line: 91-080 [protected]

Hand phone: [protected]

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murphy
Oct 23, 2008 2:27 pm EDT

is better every body stop to use ems, they are liars, they lie a lot that is what they do the parcel my wife sent from japan to me, since than till now i haven't receive it, i don't know what is the problem, i hate that company they are so selfish,

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allen
Oct 23, 2008 4:26 pm EDT

i'm expecting a parcel from India since the 18th of this month it was suppose to be here in 4 days period it a wedding gift for my friend and the wedding is this Saturday. does anybody know how to track the parcel were it is locket ed at as all i can get online is it left India Mumbai already but how come it takes so long to get to me the number is EM [protected] IN

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king dayo adesola
Oct 29, 2008 12:30 am EDT

EB037308280CN TRACKING NUKMBRE

well i have been expecting a parcel from china from that last 10-15 day of which i gave the shipping company my home address in bangalore, but i was told dia is no ems office in bangalore, and when i chech the shippment is lying somewhere in mumbai, right now i am in mumbai i dont know how you will help me direct the parcel to ems office i VIRAR so that i will go dia and claim it . here is the shippind address i gave.
MR KING DAYO ADESOLA
FLAT NO-203 2ND FLOOR
KEERTHI RESIDENCY APTS,
APTS 16TH CROSS
1ST MAIN, PAI LAYOUT,
BANGALORE KAR-560016.
INDIA
[protected]-[protected],
If you can send the shipment to your VIRAR office i will go dia and claim it.
Thanks

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hyderali
Nov 03, 2008 5:33 am EST

Your item was handed over to Customs(REPUBLIC OF INDIA MUMBAI PAR) at 1
[protected]:29:00l REPUBLIC OF INDIA MUMBAIpAR Arrival at Sorting Center
  [protected]:27:00 REPUBLIC OF INDIA MUMBAI PAR Handed over to Customs

EE076571816CN tracking no.

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Kimcat Ltd
Nov 03, 2008 5:55 am EST

I sent a parcel from GPO Mumbai to Mauritius the 21 of october 2008 and still not delivered.
the trackingnumber is : EM032103134IN
Please let me know where is the parcel

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juhi
Sydney Metro Area, AU
Nov 13, 2008 12:54 am EST

hi my name is juhi i sent a camera through insured post from sydney to india but my parents didn't got the camera some ### from mumbai custom stolen it and put some chocolate in the parcel...can someone help me what should i do. its not the matter of money but the someone should take action against mumbai videsh vibhag.

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Manjunath
Nov 15, 2008 2:41 am EST

I have sent speed post Docket No. EE356552303IN on date 3.11.08 and till to day ie. 15.11.2008 this document has not reached.
Kindly check up and arrange to deliver immediately as this is very important document to Power Grid Corporation Of India Limited
Kindly mail me the position.
Regards

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status eyecare
Nov 15, 2008 11:50 pm EST

I have sent one SPEED post A/d addressed to Asst. Commissioner of Customs, Foreign post office, Mumbai through booked at Santacruz west post office on 1/11/08 wide receipt no EM [protected] IN COUNTER NO :1, OP-CODE :003 WHICH IS TILL TODAY NOT DELIVERED

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status eyecare
Nov 16, 2008 5:29 am EST

Manufacturer of Taiwan had sent one parcel through EMS No : EE402463625TW on date : 4/ 10 /08 which has not been delivered to us since to day 16/ 11/ 08

Item Number: EE402463625TW

【Domestic information】
Status Date Time Name of post office
Acceptance Oct/04/2008 12:00
Dispatch from originating country's exchange office Oct/05/2008 10:12 TAIPEI TAIWAN
Office of destination MUMBAI INDIA
Despatch No. 539
Flight No. TG635
Flight date 2008/10/05

【Foreign information】
Status Date Time Name of post office
Arrival at incoming office Oct/07/2008 09:08 MUMBAI INDIA
Customs inspection Oct/07/2008 14:24 MUMBAI INDIA
Departure from incoming office
Dutiable or non-dutiable
Arrival at delivery office
Attempted delivery(1st)
Reason for non-delivery
Attempted delivery(2nd)
Reason for non-delivery
Delivery
Signature

【Return information】
Status Date Time Name of post office
Dispatch from originating country's exchange office
Office of destination
Despatch No.
Flight No.
Flight date
Arrival at incoming office
Customs inspection
Departure from incoming office
Dutiable or non-dutiable
Arrival at delivery office
Attempted delivery(1st)
Reason for non-delivery
Attempted delivery(2nd)
Reason for non-delivery
Delivery
Signature

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MARIANNA PETRAKOV
Nov 16, 2008 1:55 pm EST

i was sent a birthday parcel from new delhi to greece on the 27 of october.i am yet to receive my parcel.please i need your assistance so i can know what happened to the parcel.the tracking # is ed857355294in.thank you.

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ABASAHEB SURYAWANSHI
Nov 24, 2008 6:05 am EST

hi,

My material is shipped from China .The tracking number of the same is EE004110942CN .This material shows it is in customs
from 7 th november 2008 . From that date we are unable to get
the next movement of material.

kindly let me know the status of the same and as the material is really important for us.

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Kher
Nov 26, 2008 2:03 am EST

Dear Sir,
One packet vide Tracking no EE002338860TW has been sent from taiwan on 15th Nov. But it has not recahed till date. I have not recd any communication from Post office
As per taiwan EMS Tarcking system : the packet reached at Delhi Postt on 18th ov.

Pls let me know the status of packet
Thks' & regards
Kher

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Kishore
Dec 03, 2008 1:16 am EST

we are export the shipment at FRANCE to our customer Lorthe Guerby but the customer can not received this parcel. We track on website to know the status of the parcel, it shows that the customer is not in his place so they are return the parcel to India. We are trying to find out the above parcel from last 2 to 3 months. But we are not getting the positive reply from the speed post department.

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Kishore
Dec 03, 2008 1:20 am EST

we are export the shipment at FRANCE vide tracking no. EM076705875in to our customer Lorthe Guerby, but the customer can not received this parcel. We track on website to know the status of the parcel, it shows that the customer is not in his place so they are return the parcel to India.We are trying to find out the above parcel from last 2 to 3 months. But we are not getting the positive reply from EMS SPEED POST department.

Kishore - Marquise Gems Pvt. Ltd.

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juhi
Sydney Metro Area, AU
Dec 08, 2008 7:15 pm EST

Hi this is Juhi again.I sent more than 10 email to Mumbai Foreign Post regarding stolen camera but they don't want to reply they are theives. They are the worst department on this earth. If anyone want to send gift or anything to india pls don't because its not gonna happen. My camera has been stolen by one of the thief of this ### department. Can anyone tell me how to complaint against this department?

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juhi
Sydney Metro Area, AU
Dec 08, 2008 7:29 pm EST

Hi i sent complaint regarding stolen camera to Web Based Customer grievance handling system but my complaint status is pending for 10 days it means all the indian postal system is hopeless they don't wanna work so why don't they shut their office and sleep at home.Shame on indian postal serices.

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tulip
HK
Dec 19, 2008 9:21 pm EST

Hello,
I've been sending packages through speedpost for a long time now...and I was satisfied for their timely deliveries...not until i sent some gifts to hyderabad india by speedpost the first time that i sent a package was so fast it took only 2days but the rest was unsatisfied the last time it took a month to reach the reciever and some of the items was missing...and now my christmas gift that i sent last dec.10-08 is still not reach its distination it said it was pending in mumbai customs i don't really understand what kind of customs or speed post they have in india, i choose speed post so that my gift could reach them for just 3days?yet i guess nothing really gonna happen i paid huge amount of money for it yet it didn't meet up my need as a customer...i have nothing against abt our speed post office here i am satisfied for their services...only in india can any one help me abt this?your help is really important to me thanks...this is the certificate number EE797685027HK thanks alot...

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juhi
Sydney Metro Area, AU
Dec 28, 2008 8:49 pm EST

Hi i sent 2 email to pm but did't get any reply it means pm is supporting the corrupt system of india? Theives of mumbai foreign post are enjoying stealing and causing trouble to customers and no one in india to say or act against them what a shame..thank god i'm out of this country.

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annamvijay
Brisbane, AU
Jan 05, 2009 9:41 pm EST

Respected sir,

i am harsha & recently i.e on 15th dec 2008 i have sent a parcel to my parents from brisbane to hyderbad. Parcel is expected delivery by the 20 th december 2008. The tracking number given to me was EE734937245AU. When ever i check my status, it is always said that my parcel is awaiting clearance from custom department . The online page also shows that my consignment has reached mumbai EMS international processing centre on 20 th dec.But I have no clue why customs department is holding my parcel for a such long time without any further information being given to my parents, who have been eagerly waiting for my first gift... its a real pain for people like me who have struggled somuch to gift their parents on christmas eve...i wish the higher authorities to do the needful please...i shall be evergreatful to you sir...SOMEONE PLZ CHECK THIS AND HELP ME OUT...

Cheers,
annam vijay

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sudheer
IN
Mar 03, 2009 2:53 am EST

Dear Sir,

Our Chinese supplier had sent one material through EMS SPEED POST TRACKING NUMBER EA840350372CN. But till date we have not received it.

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Jitender Bhandari
IN
Mar 16, 2009 12:44 am EDT

My friend sent me a parcel from China on 28th Feb 2009 via EMS and the tracking number is EE088101681CN and its still with MUMBAI customs i have not got the parcel yet.
When will i get it.

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Arun
IN
Mar 20, 2009 12:07 am EDT

I have parceled my luggage from Japan(Kawasaki) on 23 Jan-2009 via SAL(CC339724003JP) and was expecting the delivery in Feb end but till now no clues.. Its almost 2 months.
I dont even know where to track the status online. I checked it on Japan Post, their website only shows that The parcel has been dispatched from their ward office.

Let me know where can I track the status online, I wanna check that whether parcel(CC339724003JP) has reached India or not.

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frustating
Melbourne, AU
Apr 16, 2009 4:16 am EDT

like all the other people i also suffered the same.
i dont what is the problem in india to send other stuff
my only sugesstion to all my friends and brothers who are overseas, please dont send through post as it is disgusting to give money to fat lazy cats working in post office. send it through courier pls

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deepankar
Sharonville, US
Apr 17, 2009 10:06 pm EDT

Hi
I have booked an article to send to INDIA -RAIPIUR from US on 26th APRIL, as per the USPS status it got dispatched on 28th from US and reached india at11th APRIL, it was cleared by customes on 13th APRIL but till now the consignments has not been delivered to my address its been 18th APRIL, I thought, i could rely on SPEED POST, and there words - "WE DELIVER EXCELLENCE" but i think SPeed post failed to maintain the service what it stands for. The documnet is so important, and last date of sumbission of the docs in india is 18th, but I think we will be fail to submit . I spend extra money so that my parcel will be picked by speed post and not by ordinary post but it seems normal post in other country is much faster then SPEED POST .I put lot of complaints -complain number [protected] and send lot of emails but neither of them update me about the status .

Consignment number :cp955113426us

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imatch
JP
Apr 22, 2009 9:42 am EDT

Hello

I sent a EMS post to Mumbai & it has still not reeached after 10 days of posting! The tracking number is EI524969708JP. It shows with customs since last 6days...what are they doing? There is nothing of commercial value in the parcel but just gift items. Please help & update the information & deliver the parcel soon.

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karnakar
JP
Apr 23, 2009 12:54 am EDT

I have sent a parcel on on 6th april (from JAPAN) and it has still not been delivered as yet my ems POST of Mumbai, India to my parents! it reached mumbai customs on 9th, Its more than 10 days now, while I am writing this complaint.sir please look into the matter and deliver the parcel soon

The tracking no. is as follows :

EI887982142JP.

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G K KABRA
IN
May 04, 2009 4:59 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

dear sir
M/s Curatronic ltd Israel despatch by speed post a parcel containing one circuit board as a replacement towards defective supply made earlier. The tracking number is " EE [protected] IL" on 23 april 09.
As per tracking report we find that the parcel is held up at custems since 25th of 1pril 09 of which communication stated to have been sent. I regret to state that so far i did not receive any communication letter. I shall very much appreciate if if the same is sent on my mail id gkkabra@rediffmail'com

I am an electrical engineer of 1956 batch. I am 77 plus. Whole of my life i spent on research and development. I am helping young engeneers to go in industries. sample is for study and is of general nature.
I assure of my comitment made above.
I shall be pleased to send any more informations if needed immediatly. My mob [protected]

My res address as given on document is correct. I am on that address since 1975.

Hope you shall be kind to clear the consignment and oblige. I am too old to travel now

Thanking you with best regards G K KABRA

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VC_LT
IN
May 06, 2009 7:55 am EDT

Client has sent a parcel on 27th April 09 (from Korea) and it has still not been delivered. EMS tracking system at Korea show it is handed over to customs on 29 April 09. Parcel Still not received .

The tracking no. is as follows :
EM930351075KR

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salim
IN
May 19, 2009 3:34 am EDT

It is one of the rediculus service... The worst people are working there...

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disgruntled
IN
May 24, 2009 12:47 am EDT

Hi,
i am a resident of mumbai and had faced the same problem that u guys faced while trying to track my parcel. i will try and help with what little info i can.

Firstly the parcels that arrive via ems are routed to the india post office near the entrance to airport where they are dumped till custom clearence. The india post office is very close to the taxi parking area of the airport and can be found by asking around. Do keep in mind that the parcels that arrive here are cleared by customs only after a period of a week or more. Hypotheically if u get ur parcel on the 1st of the month it will only come up for custom clearance on the 7th of the month or even later due to the bureaucratic inefficieny and lethargy of majority of the staff working there.

Secondly its ironic there is a lone lady who handles all calls relating to enquiries about parcels and her phone is engaged most of the time so keep trying till u get a ring, and once u do get through, give her ur tracking number and chances are she will direct you to a guy called MR Pandey who is responsible for clearing the parcels .She will give you his number. She is overworked although she does her best to help you, and do keep trying her number even though u dont get through the first time.phone number to be dialled (Mumbai [protected] ) its the call center number given in the india post website.

Thirdly MR pandey never picks up the phone unless hez in a really good mood and after calling him incessantly he did pick up by sheer luck for long enough to ask me to come personally to the india post office to clear it quicker. The logic supposedly is that if u go personally the parcel is likely to get cleared quicker and one cannot deny the fact that if u grease the palms of the guys there u will get it done in a jiffy as is done by the clearance agents.

So in case you go and meet MR pandey personally he will ask u for your ems tracking number and tell you to come on a specified day for custom clearance. The parcels are usually dumped within the vicinity of the india post office.
if u are collecting the parcel on behalf of someone do take 2 xerox copies of the authorised letter given by the peron on whose behalf you are collecting the parcel, and do take along your own photo identification.

THe custom duty charged depends on the discretion of the custom official who inspect the good and its always better to haggle with with them like you would do in a fish market to reduce the duty.

So if ure a mumbaikar do take the trouble to go to the india post office near the airport personally.
it saves u a of torment. trying to get info over the phone is practically impossible due to the apathy of the people of indiapost and u feel like u are groping ur way through the dark. if u do go personally give the receptionist your tracking number and she will direct you to MR pandey.
i will try and post more info in case i missed out on any and hope i have been of some help.

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Rank Corporation
IN
May 29, 2009 4:08 am EDT

1 packet from HK International, Hong Kong to Rank Corporation, Mumai bearing no.EE [protected] HK was despatched on 19th May, 2009 from Hong Kong.. Till Today, I did not received it. Kindly do the needful for speedy delivery.

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mayank
AU
Jun 01, 2009 10:40 pm EDT

hi this is mayank patel and i have courier form the australia to inda on 26th of may i have got infromation thats it's will deleverd on 3-4 days but my friends has not deleverd that so i wnat to be get inquerry were its is ?

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puneet
IN
Jun 05, 2009 8:04 am EDT

Hi,
I have ordered some prodcuts from China which was suppose to reach me in 5 buisness days.
Now the EMS post is showing that it has handed over to Delhi Customs on 2nd june and today is 5th june and its still in Customs and no tracking can be done. No contact number is available and no information is given. I have no idea what to do and where to contact.
It is important package and i am helpless.
Can anyone help me and tell me what to do next.
Done with the EMS and no more Govt service required from now.
Help me my tracking number is ee168292551cn.
Puneet

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KRISHNA
CN
Jun 11, 2009 2:47 am EDT

    Your item was handed over to Customs(REPUBLIC OF INDIA DELHI F PAR) at [protected]:49:00

 
Timing Site Status
  [protected]:08:00 SHUNDE Posting
  [protected]:33:00 LJQYLSB Despatch from Sorting Center
  [protected]:19:16 SHUNDE Arrival at Sorting Center
  [protected]:31:02 SHUNDE Despatch from Sorting Center
  [protected]:51:00 GUANGZHOU Arrival at Sorting Center
  [protected]:32:00 GUANGZHOU Despatch from Sorting Center
  [protected]:56:00 REPUBLIC OF INDIA MUMBAI PAR Arrival at Sorting Center
  [protected]:30:00 REPUBLIC OF INDIA MUMBAI PAR Released from Customs
  [protected]:09:00 REPUBLIC OF INDIA DELHI F PAR Arrival at Sorting Center
  [protected]:19:00 REPUBLIC OF INDIA DELHI F PAR Handed over to Customs
  [protected]:49:00 REPUBLIC OF INDIA DELHI F PAR Handed over to Customs

I DONT KNOW WHEN YOUR PARCEL REACHECS YOU AND I SENT A PARCEL FROM CHINA ON 1ST JUNE TODAY IS 11TH JUNE NO TRACK OF IT IT ALREADY LEFT HONGKONG ON 5TH JUNE FROM THEN I DONT KNOW WHERE IT IS CP162207714CN IS THE TRACKING NUMBER OR PARCEL NUMBER YOU CAN CALL IT AND KRISHNA.VAMSHI174@GMAIL.COM IS MY EMAIL CONTACT HERE IF YOU GET ANY INFO

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Surjitdevgun
IN
Jun 24, 2009 4:08 am EDT

Your item was handed over to Customs(REPUBLIC OF INDIA DELHI F PAR) at [protected]:59:00

the custom should tell what is happening where is my parcel ? its EMS responsibility to deliver the parcel to the destination.
 
Timing Site Status
  [protected]:35:00 SHANGHAI Posting
  [protected]:38:00 63 Despatch from Sorting Center
  [protected]:38:37 SHANGHAI Arrival at Sorting Center
  [protected]:27:22 SHANGHAI Despatch from Sorting Center
  [protected]:14:00 REPUBLIC OF INDIA MUMBAI PAR Arrival at Sorting Center
  [protected]:14:00 REPUBLIC OF INDIA MUMBAI PAR Released from Customs
  [protected]:32:00 REPUBLIC OF INDIA DELHI F PAR Arrival at Sorting Center
  [protected]:59:00 REPUBLIC OF INDIA DELHI F PAR Handed over to Customs

please let me know where i can track now, today is 24 june and my parcel is still stuck with Customs in Delhi.
this is my tracking number : EE041756219CN EMS speed post.
http://www.ems.com.cn/qcgzOutQueryAction.do?reqCode=gotoSearchE

please some body help me, tell me solution here surjitdevgun@yahoo.com

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msri
IN
Aug 03, 2009 5:15 am EDT

Indian Postal Dept is the worst - full of thieves and lazy people. Never send any items by parcel or speed post. It will never reach the intended destination. On many occasions, I have been sent gift articles by my friends living overseas, and while the package always reaches Indian shores within a day or two, it takes months for the same to reach me - if at all it does come. Invariably, the articles sent are either stolen or are delivered in a broken or mutilated condition. Most of the times, the entire package goes missing, and on many occasions, I have only received the covering letter or greeting card, in a torn envelope. I am embarrassed to say - I have had to tell all my friends abroad not to send any items by post - as they never reach me. My own countrymen have put me to shame.

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mahesh N
IN
Aug 07, 2009 7:38 am EDT

I have ordered a product from China and seller has already delived the product through EMS and they gave me a tracking no :EE018689550CN. Every thing was fine till reaching India. It takes only 2 days to reach inda from china.
But now the status is IDLE for last 10 days as Please Give Me Det

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