Enhanced Recovery Company [ERC]
Reviews and Complaints

Apparently, there is a lack of writing skills at ERC. Tonight, after and hour and a half conversation, trying to get a letter or email from them, stating that if I paid the amount they said I owe, that they will mark it PIF and do a Deletion of the report.
They said they cannot write such a letter. ATT says I owe them $72.00. I disconnected the service in 2011, due to poor cell phone reception and was told that there would be no further amount owed. My bill was always paid if full. When I checked my Credit Score, up pops a claim that ERC put on my files stating that I owe. Figured it would be easier to pay the $72 than argue with ATT and get this removed. I was wrong. They promise the moon, but will not put it in writing. Even had one person tell me that he said what he said, which was what I was asking for, but he could not put it in writing, because he could not put an untruth in writing. So he was telling me he was lying to me, then got mad at me, when I called him on it. Will fight ATT tomorrow.

I also wrote a complaint against this company.

Send them a cease and desist in the mail. Keep a copy. If they call again, sue them.

This company called looking for me and in turn asked to speak to my landlord instead of me about a debt that is questionable at best. My daughter who they coerced into getting involved who is a minor and who was confused, she is a nine year old. They have somehow found out about where I live and who I live with and seems to be trying to get more information about my life. This is an issue that pertains to me and me only I am absolutely disgusted at the practices this company will use and at any and all costs. I am disgusted and would love to have the money to sue these people until the cows come home, hopefully they what they have coming to them in some form or another. This place is a joke and a complete and lack of utter time.

I have had the misfortune of having the last same name as the person this company is trying to contact. It is apparent that they are using master phone lists and calling everyone that has the same last name. They state that if the the matter does not pertain to you, to ignore the message and delete it. They were told last year, the first year this started, that there was no person within the family who had the name "Howard". Nowhere within the recorded messages that they leave, do they state that if you are not the person that you need to take time, (yes, your own private personal time) to maybe give calling them at the number they left for "Howard" to get them to leave you alone. Then year two came around and they started calling for "Howard" again. When I called them to tell them no "Howard" is in the family blood line, they were extremely rude, stated they would take me off the list and then, without any apology abruptly hung up. There should be a law against using Master phone lists, like those used by politcal action groups and your neighborhood Goodwill Organization in an attempt to harass innocent people in pursuit of getting as much dough as they scrape up for the company coffers. I have no sympathy for those of you who that we should be more understanding. I've read some of your comments and you are way off base. Nobody should have to put up with this, even if they once were acquainted with the offending perpetrator or not.

If you actually look at the perspective collections side of the party then you are way off ... its not the collectors that place your number on file its done by the people that opened that acct with the client originally...if its son, brother, father, or friend then your problem should be with them... not complaining because you got a call...also try to be polite if you hang up in someones face how are you being professional? in collections there is no do not call list that is for solicitations... FYI you can be polite and asked then to update there systems...but just know when your brother Johnny opens another acct in his name and he DOES NOT PAY HIS BILLS they will try to call him to let him know that he is delinquent and you decide not to pick up he phone or pick up and hang up ...trust me you will get another call... AGAIN FYI if you are polite you can achieve anything ... even get people to pay there OLD BILLS!

Ok I used to work for the company and calling them bunch of low-life half-breed mongrels leeching off of decent human beings. Its their fault that your number popped up when they were searching for a contact number. All they want is a good contact number and all you have to do if you dont want to give out that number or if you dont know the person WRITE A MESSAGE or as if you can get your number removed from the system you call them idiots cause their calling you when all you have to do is say "dont call this number anymore" and as for asking what this is in regards to they are not going to tell you due to 3rd party disclosure they dont want to get fined so dont get ### with them when they tell you that FDCPA law are the laws they have to abide to. Dont blame them if you were listed as a known associate.

What kind of people prey on other people? From what I see ERC is nothing more than a cell of below human quality to pick on innocent people. Yes, I understand that there are some that owe money and lie, but if a person tells you that they are not that person, then you should believe them until you can prove otherwise. Don't keep calling them and harassing them. I have a new number and get calls for 3 different people. I believe one of the people is older and was taken advantage of, so she changed her number. The other sounds like a younger guy who has ripped off everyone he is in contact with. Why must I have to keep calling back these numbers and explaining I am not that person? Also, with ERC when you pick up the phone it is a recording. How are you suppose to tell them that the person they are trying to reach changed there number? Plus, and this is my favorite, they leave a message and tell you to ignore the message if the person is not at this number. How do you ignore it if they call every day and leave the same darn message? What a crock this company is with a buch of low-life half-breed mongrels leeching off of decent human beings.

maybe if u wasnt so rude and nosie maybe they wouldnt treat u that way

Oh god! this is exactly what happens to me every single day they call leave a message and expect you to call back! Okay I mean if you really had a debt & you totally knew about it well then yeah you would right away catch on to the program & say "oh you know what these people are calling me because I owe this this and this" but I say this is just people who want to take advantage of other people by charging them with things they didn't even knew about! These people are complete rip-offs they just try to get easy money! I also see there is many people who complain about this situation & I suggest we all make a petition to have this SUPPOUST company investigated because for so many people to be complaining about the same thing doesn't make since!

THESE TOTAL IDIOTS (ENHANCED RECOVERY CORPORATION) CALL ME EVERY DAY WITH AN AUTOMATED MESSAGE FOR THE WRONG PERSON. THESE GENUISES STATE IN THEIR MESSAGE "IF YOU ARE NOT THIS PERSON THEN DELETE THIS MESSAGE" - REALLY? NOW THESE FOLKS HAVE REALLY GOT THEIR ACT TOGETHER. THEN THEY NEVER, AND I MEAN NEVER, ANSWER THEIR OWN PHONE, WHICH TELLS ME THEY ARE SERIOUS ABOUT COLLECTING SOME DEBTS. ALL YOU HAVE TO DO IS TYPE IN PART OF THEIR NAME ON THE SEARCH SPACE AND AUTOMATICALLY PHRASES SUCH AS "ENHANCED RECOVERY CORPORATION SCAM", "ENHANCED RECOVERY CORPORATION WRONG NUMBER", "ENHANCED RECOVERY CORPORATION HARRASSMENT" COMES UP. APPARENTLY THESE LOW LIFES HAVE BEEN UP TO WHATEVER SCAM THEY ARE PULLING FOR A WHILE.

Your complaint is not ridiculous (as stated by Geg) -- These guy keep calling my CA cell "looking" for some Micheal guy, I have repeatedly told them that I don't know this guy -- spoke to the FL Attorney General's Office today they have lots of complaints (similar to ours) about ERC. DON'T GIVE THEM YOUR SOCIAL SECURITY NUMBER! Call the FL Attorney General's Office at [protected]. Or the FL Office of Financial Regulation [protected] and file a complaint.

Your complaint is ridiculous. If you called them and told them they were calling for someone you do not know...without the defensive attitude that appears you have then they would not ask you about your social. You had to have lied and pretended you were the person they were asking for for them to even assume your social would match the person they are looking for. As for the insisting you hooked up or dated them...YEAH YOU ARE SUCH A LIAR! I do not know why you would even assume anyone would think your complaint was ligit. Go get a life!

Question: If you apply for a Credit Card and put down your work number, why on earth do you think that would be required? That's because if you do not pay your CCD bill, they can contact you to find out why. If you are not allowed calls at work, I wonder why you would hand out your work number so freely. Was it because of that shiny $5, 000 credit limit?

There are FEDERAL laws that limit the way collection agencies are allowed to contact debtors. The method used in your case is PROBABLY illegal.Contact the FTC for details, or google FED LAWS collection agencies. GOOD LUCK.

This company has called me multiple times to collect a debt for a person whom I do not know. I have returned their calls multiple times and explained that my phone number IS NO LONGER the phone number of the person they are seeking; and that I do not even know the person they are calling for. They have explained that they have "multiple" collection accounts for this person; and that my phone number is associated with all of them. They have promised me (multiple times) that my phone number would be removed from these collections accounts. Finally, today, I threatened them with a lawsuit for harassment if they continued calling me.

There is a huge SCAM, a multimillion dollar SCAM, being forced on the american public!

And our legal system is in on it!

third party debt collectors!

When you stop paying on a credit card debt,
The original creditor is mandated by federal law, to charge-off an account when no payments have been received for 180 days.
That date is refered to as the �Date of Last Activity (DLA)’ and reported as such, to the credit reporting agencies by the creditor.

After they write it off, they "Bundle" all these uncollectable accounts and sell them for pennies on the dollar on the open market, this is where the 3rd party debt collectors come in.

They BUY a "BUNDLE" of this uncollected debt info from the original bank.

However what they buy is your name, account number, and what you owed to the original bank.

They rarely or never get your "original signed contract" with the credit card company, your last statement of payment on the account, and the original writeoff amount.

This is what they need to "PROVE" in court that they now have "TITLE" to your original debt.!

This information is usually sold several times within the "networks" still as a BUNDLE
of uncollectable debt!

They will harris you on the phone, send threating letters, saying that they represent
"XYC LLC" who now has title to your Bank of Bundi account in which you owe some
ridiculous amount.

First off the "XYC LLC" company is usually some "shell" company that the collection law firm has setup, because by law, the law firm itself cannot hold title and try to enforce a judgement against you.

So they have to "represent" a client who holds title, so they claim against you.

The law they are trying to collect on is "CONTRACT" law, , which requires them to have "the original signed contract", and the "deeds of transfer", indicating your account specifically with the "deeds of transfer", and a copy or original of your last statement, indicating your last payment on the account, and the "charge Off" amount. Which the original bank "wrote Off" its books.

They never have any of this information, what they present to the court is a hodge podge of information, a pasted piece from an excell spredsheet with your name, address ect, usually 2 pages sideways, "certifications" which are assembled by their own staff on their own computer systems, including usually an amount you owe which they assembled from their own computer system. From this "Budle" they bought for pennies on the dollar!

The problem is unless you "ANSWER THE LAWSUIT" Requiring you to file an answer to the suit, contesting the "CONTRACT CASE" Pay the $15.00 fee to the court, and Show up on the Date of the court hearing and contest the case by demanding that they supply the original contract, deeds of transfer, and last payment statement, "
indicating your account "specifically" and the "charge Off" amount...

They will request a default judgement from the Judge..and he will grant it!

I have specifically fought 3 cases against me, taking several court dates, time off from work, endless hours of waiting, but they realized
I knew what I was talking about and that they could't proof their case,
IE get over on me...and they dismissed their suits...
go here...http://www.budhibbs.com/index.html
here Collection Agencies Illegal Practices ~ New Jersey
http://caipnj.blogspot.com/
and here
http://www.geocities.com/presslerclub/

and here
http://www.debt-consolidation-credit-repair-service.com/forums/index.php

and here for a expose on tv
http://www.youtube.com/watch?v=NTVZ4rU2_84

The reason the courts are usually on their side is "MONEY"
each time they file its $15.00 fee, each time you answer its $15.00 fee,
multiply that times the thousands of collection cases and you can see how the courts make money..not to mention that its a "Buddy" system..

you can email us at stopthirdpartydebtcollectors@yahoo.com
for more info!

On Sept. 18th 2017

A rude and combative representative from this company called my residence and asked me if I knew one of two people. I did not confirm nor deny my familiarity with one of the names this person inquired about and instead asked what this was in regards to. She asked "Do you know them or not." This went on for quite a while. I spoke to her manager whose attitude explained the original callers bad behavior. At the end of this call he was now only rude and indigent he was speaking to me as if I had something to do with whatever they were trying to collect. Remember, I was listed as a reference according to them and I have nothing to do with the person who allegedly listed me as a reference. The manager, freely gave me his employees first and last name indirectly dared me to file a complaint. What recourse does a bystander have against this type of harassment. How can this type of bad behavior be legal. It is clear from the representative and the managers behavior that this type of treatment is a norm and not only tolerated but, in my opinion, encouraged. What rights does a bystander have against such terrible people.

Advise smb!

Enhanced Recovery Corporation has been continuously calling my house for me, for people that don't even live at my house after I sent them a Cease and Desist Letter. I taped the voicemails left on my machine for proof. I would like to collect the $1,000 for each offense but don't know how to go about this without having to payout any money. They don't even say what the debt is for.

how quick you are to criticize people who were turned over to collections for not paying credit card bills. most people do not choose to be in debt things happen like major illnesses which can cause people to be out of work and get behind it happens alot and could even happen to you. yes there are just plain losers out there who just don;t give a crap and need to be held accountable but calling people and talking to them like they are dirt is not right.

Wow Jack, do you just have a forum response that you post? Not only did the complaintant mention that they were not the one the incured the debt but they also mentioned that the company admits that they were not the one who incured the debt but a reference. Also the complaintant never mentioned anything about being the customer of the service in question. So nothing in you comment actually applies to the complaint at hand. Also I hope that you do not treat the individuals that you contact in the same manner as you treat complaintents here, or else those individuals have a good claim against you for violation of the Fair Debt Collection Practices Act.

This company continues to call my house (every 2 to 3 weeks) about a woman who has a similar sounding first name and lives in the same town. She has a different birthdate, address other than the town. I've called the number they leave on a message every time and have given up talking to the computer to have the number removed. I've started talking to a human to have it removed. Each time, I'm told, "this location just got the account, but we'll be glad to remove the number." I've asked them to please leave a note in the account about it which they've said that they've done However it continues month, after month, after month.

It has to be illegal for a company to use voice mail in the way this company does. Your phone rings, there is a long silence on the line, just about when you are ready to hang up they come on with a recorded message. Giving instructions on what you must do. There is no time for you to actually collect the information they are giving unless you are sitting there with pencil and paper in hand. I don't think this is a genuine attempt to contact a debtor but rather a attempt to harass. There is no information given as to who they represent but rather its a important business matter. Maybe important to them, but not to me.

Yes ERC either by default or intentionally they are ignorance or arrogance. They act like law enforcment and bark to intemidate you. If you ask me they are there to collect certain percentage of any amount without any regard to the facts at any cost. That is how they make their living.

Any one who have a legitmate problem please report them to FTC.

Sounds like Jack not only works for a collection agency but he is also perfect, imagine that!

Ok Wilma...let's talk about grammar first. Ok “d'ont” isn't a word. When putting the words "professional" and "debtor" together that makes “Professional Debtor“..definition: YOU! You need to get off your high horse and stop talking down to people to make yourself feel better, it's shameful. Now Wilma when you called ERC you probably had this same attitude and of course like any other human being, does not like being treated like this, including bill collectors. You are the reason we look bad because you call us being irate and what do you expect as a reaction from your behavior from again another human being? Wilma..look..as you can clearly see they definitely were not apologizing to you or any one of these "professional debtors"! Loose the attitude and you just might have positive results in your horrible excuse for human existence you call your life.

As a former employee of Enhanced Recovery Corporation, and also as somewhat of an expert regarding every collections State Law applicable to North America, I'll have you know that most of the "research" tips you give on the Complaints Board is completely false. The reason that the fines for breaking any of the state laws are so steep is because every employee there has been trained not to break them. Every phone call is completely legal, every word we say is part of a strict guide, and every rebuttal is completely within the guidelines of the FDCPA laws (since you don't accurately complete your research, I'll just let you know that that stands for the Fair Debt Collection Practices Act.) You can look that up.

As for the "unjust" phone calls that have repeatedly been deemed "harassing" are also completely legit. After three months of ignoring your Credit Card statements (which are actually a luxury, not required by law and should be accepted as such) and the proceeding three months that ERC holds rights to these accounts, I do believe that these "victims" have had plenty of time to come to terms with the reality of how bills work. You take someone's money, then cry when this person after six months asks for their money back? Not to mention that all of the collection steps are clearly stated on the Credit Card application that these innocent people are so eager to sign. My suggestion: If you don't readily have $10, 000, don't accept a credit card claiming you can pay someone that amount of money. Is that not common sense?

The term "Cold Call" is laughable at best, considering that all of the information given to us by Discover, MasterCard, Visa and American Express (Can you guess where this is going?) is given to us by *gasp* The Card holder. When you fill out that attractive piece of paper that gives you all this free money, you have to supply your Name, Social, Address, ect. We are not magical. We do not ask you for your Social for our pleasure, we verify it. And I literally laughed out loud when I read your advice on pretending to be said card holder to obtain information. Well isn't that just the pot calling the kettle black? You see Nick, in America, that's called fraud. Also you cannot record our phone calls unless you have asked our permission. There is no exception to this. We only record our phone calls because we include a declaimer informing you of our intent and purpose for calling, which is given in every call. (Much like you'll hear, should you call your cell phone provider or local bank.)

So, just to educate you Mr. Bleeker, as a former collections agent we do not wake up in the morning with a mental list of all the people that we want to make cry on our telephones. We do not enjoy being called names, being lied to or being evaded. We have families and lives and feelings and we also pay our bills on time. We are not in the wrong. Personally, I have spoken with many people who have simply fallen on hard times and could not foresee what was going to happen. In which case I pull as many strings as I can find to get these people a low settlement (which is not an option by the way, with their CCD provider) If any of the people on this Complaint Board had called this company and rationally explained their situation with intent to pay (Not to mention if they had simply paid their bills in the first place) nine times out of ten they would have walked away paying MUCH less than they owed. This to me sounds like a huge favor our company is doing for them. And just to be clear, when life gets tough, you still have rent to pay and your children are still hungry. Delinquent card holders expect bills to take a few months off. Now where was the small writing on the application that said THAT would happen? Right next to the small writing that said life was going to be easy? I thought so.