Enjoy Prepaid’s earns a 2.0-star rating from 4 reviews, showing that the majority of customers are somewhat dissatisfied with their international calling services.
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Unprofessional and Unreliable: My Experience with Enjoy Prepaid
I recently had a bad experience with Enjoy Prepaid, and I would not recommend using their services. I made the mistake of purchasing credits through their website, and I have been unable to use them. Despite reaching out to customer service multiple times, my issue has not been resolved. I currently have $309 in credits on my iPhone 14 Pro Max, but I am unable to make any calls. It's been weeks, and the problem persists.
I am extremely disappointed with the unprofessionalism of Enjoy Prepaid. They have refused to refund me, and all they can say is that they are "working on bugs." This is unacceptable, and I feel like I have been scammed. I would advise anyone considering using Enjoy Prepaid to look elsewhere for their calling needs.
Unreliable Calls and Poor Customer Service: My Experience with Enjoy Prepaid
I have been using Enjoy Prepaid for a while now and I have to say, I am not impressed. The calls just don't seem to work. I have been trying to escalate the issue with tech support for several months now, but there seems to be no solution in sight. It's frustrating because I have money left on my account, but they refuse to issue a refund.
Whenever I try to call overseas, it just won't go through. I have to call customer service and wait for what seems like an eternity, at least half an hour, for them to fix it. And then, it works. But the next time I try, a day or two later, I have to go through the same process all over again. It's like a never-ending cycle.
I understand that they say they are trying to fix the issue, but it has been like this for three months now. It's just not acceptable. They expect me to keep doing this forever, but I can't. I need a reliable service that actually works.
Overall, I would not recommend Enjoy Prepaid. The calls just don't work and the customer service is not helpful. Save yourself the hassle and find a different provider.
Enjoyprepaid Calling Card Review: Reliable and Affordable, But Beware of Automatic Recharging Scam
I've been using Enjoyprepaid calling card for a long time now and it's been a great experience overall. It's always been a reliable and affordable option for me. However, recently I've had some issues with their automatic recharging system. It seems that the system has started charging me $200 without my permission or even asking me which amount I want to charge.
When my card runs out of money, the system offers to automatically recharge it and asks for the last 4 digits of the card on file. After I enter the 4 digits, it immediately charges $200 without any other intermediate steps or questions. This has happened to me twice in a row now and it's really frustrating.
The first time it happened, I contacted their customer service and they told me they would reverse the charge. It did eventually get reversed, but it took about a week. The second time it happened, they told me that the charge was not processed and therefore they didn't have to reverse it. However, the charge appeared on my bank account immediately, while the money never appeared on my Enjoyprepaid card.
When I complained to their customer service, they asked me to provide an official bank statement instead of just a list of transactions. I had to wait until the statement came out and then sent it to them. However, they never called me back and instead emailed me something that looked like a refund receipt. By that time, I had already filed a claim with my bank and they issued a temporary reimbursement.
I forwarded the receipt to the bank, but they eventually said that the transaction was valid. Now I'm trying to reach Enjoyprepaid to get another confirmation, but I can't seem to get through to them anymore. It's really disappointing because I used to love using their service, but it seems like something has gone wrong and they're now stealing money from their customers.
Overall, I would not recommend using Enjoyprepaid anymore. It's just not worth the risk of having your money stolen.
Enjoy Prepaid: A Reliable and Affordable Solution for International Calling
I recently used Enjoy Prepaid to purchase a calling plan for my wife who was traveling overseas. I was worried about the expensive international roaming charges, so I decided to give this site a try. I was amazed by the number of choices available, so I decided to use their live chat to get some help. A representative responded within seconds, and I was able to explain my needs. They recommended the best plan for me, and I was impressed by their perfect English!
I completed my purchase through the secured chat window, and I received an email verification immediately. I had a question, so I sent an email to the company, and I was surprised to receive a response almost immediately. The rates are very reasonable, and the call quality was excellent. I was also impressed by the extra features, such as being able to enter numbers that I frequently call FROM and dial from those numbers without a PIN number. I was also able to enter numbers that I frequently call TO and assign speed dial keys to those numbers.
Overall, I was perfectly satisfied with my experience, and I have nothing to complain about. However, I did notice that the Nobel name was on several emails, so I decided to do a new chat to ask if the two sites were the same company. The representative responded in just 5 seconds and explained that Nobelcom.com is the old site (since 1998), and Enjoy Prepaid.com is the newer site. They also mentioned that the two sites have different cards, so I might want to check both next time.
I was impressed by the quick response time and the helpfulness of the representative. I would definitely recommend Enjoy Prepaid to anyone looking for a reliable and affordable calling plan for international travel.
Enjoy Prepaid Complaints 0
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Is Enjoy Prepaid Legit?
Enjoy Prepaid earns a trustworthiness rating of 78%
Reliable, but always remember to protect your data.
Enjoy Prepaid has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of Enjoy Prepaid's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Enjoyprepaid.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Enjoyprepaid.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
About Enjoy Prepaid
One of the key features of Enjoy Prepaid is its commitment to providing customers with flexible and customizable plans that cater to their specific needs. Whether you are looking for a plan that offers unlimited calling to a particular country or a plan that provides a set number of minutes for international calls, Enjoy Prepaid has a solution that will meet your requirements.
In addition to its flexible plans, Enjoy Prepaid also offers a user-friendly online platform that allows customers to manage their accounts, view their call history, and recharge their accounts with ease. The platform is designed to be intuitive and easy to use, making it accessible to customers of all ages and technical abilities.
Another advantage of using Enjoy Prepaid is its commitment to customer service. The company has a team of dedicated customer support representatives who are available 24/7 to assist customers with any questions or concerns they may have. Whether you need help setting up your account or have a billing issue that needs to be resolved, the Enjoy Prepaid team is always ready to help.
Overall, Enjoy Prepaid is a reliable and trustworthy telecommunications company that offers a range of affordable and customizable plans to customers across the globe. With its user-friendly platform and dedicated customer support team, it is an excellent choice for anyone looking for a prepaid calling card or plan.
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Enjoy Prepaid Contacts
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Enjoy Prepaid phone numbers+1 (888) 626-6235+1 (888) 626-6235Click up if you have successfully reached Enjoy Prepaid by calling +1 (888) 626-6235 phone number 0 0 users reported that they have successfully reached Enjoy Prepaid by calling +1 (888) 626-6235 phone number Click down if you have unsuccessfully reached Enjoy Prepaid by calling +1 (888) 626-6235 phone number 0 0 users reported that they have UNsuccessfully reached Enjoy Prepaid by calling +1 (888) 626-6235 phone number
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Enjoy Prepaid emailsnewitfs@enjoyprepaid.com80%Confidence score: 80%help@enjoyprepaid.com79%Confidence score: 79%Support
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Enjoy Prepaid social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 19, 2024
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