Eonon
reviews and complaints

So, I bought my second Eonon unit from eonon.com after my first one failed outside of warranty. They gave me a 20% discount on my purchase on February 6th, 2022. But now, this second unit has failed within warranty, and they're telling me that my warranty is backdated to the purchase date of my first unit. Apparently, my warranty expired in November 2022 because they gave me a discount on my second unit. I think this is very dishonest of them, and I would advise others to stay away from this company. I even attached a photo of the email they sent me to prove it.

I gotta say, Eonon is not the best company out there. I got myself a GA5166x and it's been nothing but trouble. The sound doesn't work half the time and I gotta disconnect everything every few weeks just to reset it. And don't even get me started on their customer support. It's all chat or email from China and their English is not so good. They don't even have phone support! And when it comes to their warranty, forget about it. They don't honor it at all. They sent me the wrong system password and an older update file instead of a newer one. It's like they're selling old stuff as new. Even the Best Buy install guys won't touch these units. So, if you're thinking about buying from Eonon, just run the other way. Trust me, Walt & Martha Johnson

I recently purchased a unit from Eonon, but unfortunately, I am experiencing some issues with it. The unit is not powering on, and I have been trying to get in touch with their customer service team for the past few days. However, I was informed that they were out of office due to the national China day holiday for four days, and now they are out due to the weekend. It's quite frustrating that I have to wait for so long to get a response from them.

Moreover, I have been trying to explain to them that I have 12V going to the unit, and all fuses are good, but they seem to have trouble understanding my issue. They suggested sending me a wiring harness, which I don't think will solve the problem. I am quite disappointed with their customer service, and I feel like they are not taking my issue seriously.

In my opinion, it's better to buy something from a US-based company so that you can easily return it in case of any issues. Dealing with Eonon has been a headache, and I wouldn't recommend anyone to waste their money on their products. The customer service team seems to be a bunch of idiots who don't understand English and are not willing to help their customers.

This product is a total scam. They claim to have Apple Carplay, but it's all a lie. There's no wireless or even wired connection, haha. It's a complete joke. The mirroring application takes forever to set up and you have to do it every time you turn it on, haha. It's so bad that it'll make you late and annoyed when you're trying to get from point A to point B.

I'm currently trying to get a refund from them, but they're dragging their feet and trying to stall until the 2-month warranty expires. What a bunch of [censored]s, haha. I wouldn't recommend this product to anyone. Don't make the same mistake I did and avoid these lying [censored]s, haha.

I just got my hands on the Eonon D5168 and I must say, I'm impressed! I installed it in my 2007 Nissan Versa Hatchback and it was a breeze. The installation process was simple and took me only around thirty minutes. All I had to do was remove the dashboard panel, take out the old radio, mount the manufacturing bracket to the new stereo, install the new stereo, and connect it to the wiring harness. It was a direct fit and I didn't have to make any modifications or do any custom installation.

I did run into a few hiccups during the installation process, but the quick answers and help I received from Eonon's customer service team made everything a lot easier. They were very helpful and patient with me, which I really appreciated.

Overall, I'm very pleased with the product I ordered from Eonon. If you're looking for a new stereo for your car, I highly recommend checking out their website. They have a great selection of products and their customer service is top-notch.

Eonon head units, they are a complete waste of money.

I mean, seriously, what a nightmare! I thought I was getting a good deal when I purchased this head unit for my BMW F30, but boy was I wrong. For the past two years, I've been trying to get it to work properly, but it's been nothing but trouble.

First of all, the unit won't save any settings, especially the time and date. And don't even get me started on the crashes - it happens all the time, and I have to restart the whole thing. And when I use apple CarPlay via the usb dongle, forget about it - it's a disaster.

But that's not all. The memory card slot has dropped inside the unit and swallowed up three memory cards. And the touch screen freezes constantly. And to top it all off, the factory settings menu has changed itself partially to Chinese, which I don't even understand.

And let's not forget about the split screen function that doesn't work, and the Bluetooth that keeps dropping out. I mean, the list goes on and on.

So, if you're thinking about purchasing one of these after market head units, do yourself a favor and don't. Save yourself the headache and the money. Trust me, it's not worth it.

I've been using my Eonon for about 3 months now and I have to say, I'm not too impressed. One of the biggest issues I've had is that it doesn't have a sleep mode. Every time I use it, I have to reset the sound. It's pretty frustrating, to be honest.

On the other hand, there are a lot of features that come with this unit. Unfortunately, it won't hold its memory. So, now I have to sit in my car waiting for it to start up, then wait for the music to start, and then I have to go into the sound settings. It's a bit of a hassle, but I guess it's better than nothing.

One thing that I do really like about the Eonon is the reverse camera. It's amazing, really. The picture is crystal clear, even in the dark. The camera is definitely one of the best features of this unit.

However, I'm starting to get really fed up with it. I'm wondering if it has a battery inside that needs replacing, like on a computer. (Even though it has a memory wire to the battery.) It's just not very good at all in the sound software department. It's a complete fail.

Overall, the unit I have hasn't had any other problems. But, to be fair, I really only listen to the SD card. So, I can't speak to how it performs with other sources.

I recently purchased a head unit from Eonon for my 2006 Audi S4. They claimed that it would fit perfectly, but unfortunately, the wiring harness did not fit. I reached out to their customer service team, but they were unresponsive for several days. When they finally got back to me, they simply said that it wouldn't work and suggested that I sell the unit locally. I was shocked and disappointed by their lack of concern for my situation.

I was out of town for a few weeks and when I finally replied to their message, they informed me that I was outside of the return window. I couldn't believe it! They knew that the product wouldn't work within the 30-day period, yet they still refused to accept a return. I am now in the process of disputing the charge with my credit card company.

The worst part of this whole experience was the unprofessional and unhelpful correspondence from Eonon. They didn't seem to care about my satisfaction or the fact that their product didn't work as promised. Their 30-day return policy is a joke, and they even expect you to cover the return shipping costs for a product that doesn't fit.

Overall, I would not recommend Eonon to anyone. Their lack of customer service and disregard for their own return policy is unacceptable. Save yourself the hassle and find a different company to purchase from.

I've been using Eonon head units for a long time now, and I have to say that I'm not as impressed with them as I used to be. In the past, their units were a great value, but lately, their Android units have been packed with so many useless features that they've become slow and cumbersome to use. But the biggest problem with Eonon is their customer service. I recently bought a new unit, and it had a lot of issues right out of the box. Whenever I reached out to Eonon for help, they would respond, but they never gave me any good advice. Instead, I had to search through forums and other resources to find the answers I needed.

The last straw for me was when Eonon released an update for the Android Auto connection. After I installed the update, the screen resolution became so bad that I couldn't read anything on it. When I contacted Eonon about the issue, they just gave me the runaround for days, repeating the same useless information over and over again. Finally, they told me that the unit must be broken and that there was nothing they could do about it. But the truth is that the software was broken, and a simple rollback would have fixed the problem. It's frustrating to deal with a company that breaks its own product after you've already bought it.

I even have a video that shows the problem, but I can't upload it because I keep getting an error message. Overall, I'm disappointed with Eonon and their customer service. I used to recommend their products to my friends, but now I'm not so sure. If you're thinking about buying an Eonon head unit, be prepared for some frustration and disappointment.

I recently ordered the GM5164 from Eonon and was excited to receive it. However, I was disappointed when it took 10 days to arrive even though I paid for expedited shipping that was supposed to take 3-5 days. The tracking system showed that it traveled halfway around the world before finally reaching me.

Despite the delay, the product was packaged beautifully. The main carton was surprisingly tiny and had a few tears, but the internal boxes were strong and okay. The product quality is Grade A, and the price is very good, although it could have been a little bit cheaper.

Unfortunately, there were a few issues with the product. The GM series has a Miracast feature that no other brand or non-brand has ever attained. However, I could only use the Miracast feature once perfectly, and their software needs fixing, but they don't even admit it.

I bought my product with TPMS, and the GUI of the indash needs tweaking to properly work with TPMS. After sending about 10 emails explaining to them that the TPMS is at times acting up, they finally said okay, send the TPMS back by shipping, and we will test it. If it's defective, we will send a new one. I've been trying to tell them that the software of the indash needs tweaking to properly work with TPMS, not that the TPMS is defective. Sheesh.

The sound quality is good, but it could have been awesome. The problem here is the two subwoofer outputs they have in their inbuilt amplifier. My full option Camry has great speakers with inbuilt woofers, but I don't have any subwoofers. Now, after paying for an upgrade, I'm stuck with an amplifier that is sending flat signals to my speakers because it relies on two subwoofers to give bass. This is ridiculously funny. But hey, the quality is good, just flat bass :( I will not add subwoofers to my car, knowing my speakers used to handle bass extremely well on the original amplifier.

The after-sales service is okay. They are friendly, but hey, my issue was not solved, and I just let it slide, knowing that I am happy I didn't get scammed. The products are good, but buying a D series is a better option than the GM series, as it's even cheaper and has all the features you will be using on the GM series lol.

radio TV. The sound quality is terrible and the screen is always glitching. I have tried to contact customer service multiple times but they never respond. It's been a complete waste of money and I regret buying it.

I have had nothing but trouble with this product. The sound quality is terrible and the screen is always glitching. I have tried to contact customer service multiple times but they never respond. It's been a complete waste of money and I regret buying it.

I have had this radio TV for a few months now and it has been nothing but trouble. The sound quality is terrible and the screen is always glitching. I have tried to contact customer service multiple times but they never respond. It's been a complete waste of money and I regret buying it.

I purchased an Eonon radio TV and it has been nothing but trouble. The sound quality is terrible and the screen is always glitching. I have tried to contact customer service multiple times but they never respond. It's been a complete waste of money and I regret buying it.

I have had this Eonon radio TV for a while now and it has been nothing but trouble. The sound quality is terrible and the screen is always glitching. I have tried to contact customer service multiple times but they never respond. It's been a complete waste of money and I regret buying it.

I bought an Eonon radio TV and it has been nothing but trouble. The sound quality is terrible and the screen is always glitching. I have tried to contact customer service multiple times but they never respond. It's been a complete waste of money and I regret buying it.

I have had this Eonon radio TV for a few months now and it has been nothing but trouble. The sound quality is terrible and the screen is always glitching. I have tried to contact customer service multiple times but they never respond. It's been a complete waste of money and I regret buying it.

Product was really good, I gotta say. But this company only does email, which is kinda weird. And their support is like non-existent, which is a bummer. And their return policy is a joke, like seriously. So, honestly, I wouldn't recommend this website or company to anyone.

So, I recently bought a thing from Eonon (eonon.com) and it was a total bummer. The thing wouldn't even turn on! I tried to get in touch with their customer service, but they didn't even bother to get back to me. I was so mad, I had to go through PayPal to get my money back. And get this, I had to pay a ton of money to ship it all the way back to China! What a hassle.

So, I bought this thing from Eonon, and they told me it would work with my stuff. But when I tried it out, it didn't work at all. I asked for a refund, but they said no way. What a bummer, man. I should have just gone to Amazon like I usually do. They always take care of me. Eonon's customer service is just not up to par.

I recently had a bad experience with Eonon. I purchased a stereo from them and unfortunately, it stopped working after only 8 months. When I contacted their customer support team about the issue, they were not very helpful. They told me that I could send the stereo back to them in China, but I would have to pay for the shipping costs myself. On top of that, they also informed me that if anything happened to the stereo during shipping, I would be responsible for it. This was very frustrating for me, as I had expected better customer service from them.

Overall, I would not recommend buying from Eonon. Their equipment seems to be of poor quality and their customer support is lacking. If you're looking for a reliable stereo, I would suggest looking elsewhere.

I gotta say, I'm not too impressed with Eonon. I mean, sure, they tried to help me out when I had issues with my head unit during installation, but that only lasted until the warranty ran out. And let me tell you, that warranty is short - only two months!

So, even though I bought directly from them, I was out of luck when the same issues kept happening after those two months were up. And it's not like it's a software issue or anything - it's definitely a hardware problem.

I bought my unit back in April of this year, and I gotta say, I'm pretty disappointed. I mean, I know you get what you pay for, but still. I wouldn't recommend Eonon to anyone looking for a reliable head unit.