Everstar Electronics
Reviews and Complaints

I bought this set at Walmart in St Clair, Pa. on Jan. 4, 2023 on clearance. I went to put them up December 2023 and when i plugged them in only half the set lit up. These were brand new and never used before. I checked every bulb in the part that was out and they were all fine. I have added pictures of the receipt, UPC code, the box and a picture of the light set while plugged in.

So I purchased 6 boxes of 200led lights! Each box costing 35 plus tax of the coop white and 2 boxes of 70 lights cool white. Wrapped two huge trees and front of house. Now after two months of use last winter half the bulbs are burnt out and about 3/4 of the lights have gone yellow? I have one receipt for two boxes but not the rest. So basically it cost almost 300 dollars for two months worth of lights? I think not! Then the paper inside the box says she d them back with a prepaid envelope for exchange 😂 China must think the western world are idiots! Think again! Better business bureau and every other outlet that sells them will be notified!

I purchased the Animated Stacked Ornaments (model number: 67-017A)at the Pleasantville NJ Sam's Club on 8/30/22. The store manager is Sheena Wyckoff. Store number [protected]. I assembled it and put it on my porch 11/25/22. It worked for 4 weeks. One half of the bottom ornament no longer works. The item is no longer in stock. I would like a refund. Please.

To whom it may concern. I have contacted Pat from Everstar company and spoke about 3 sets of Christmas Solar lights. They were purchased at Walmart. Holiday Time 50 LED multicolor c6 lights. Green wire 16 ft. 22 fl. L (6.7m) Pat explained that they didn’t have these lights right now in stock to replace but to keep trying to call back and if they have they will exchange for me. So I called today and got a very nasty supervisor Melissa. She hung up on me twice. I told her that Inwas not looking for cash back but just a replacement of these three sets of lights. Even white ok non solar as long as they work. We purchased home and they were brand new in box purchased at Walmart. We used them only once then they stopped working. We kept out in sunlight for days new battery not working. I had sent Pat photos of these 3 sets of lights and the photo of the box they came in. I told Melissa that I was going to contact the BBB if not resolved. Her response was go out and repurchase three more sets of lights and proceed with the BBB complaint then rudely hung up phone on me. She should not be in supervisor position with such an attitude problem. I don’t have receipt because they were here with new house but they were less then 1 year old as house is brand new. Owners only here 3 months. They live in Canada now so I cannot reach them at new address. Would appreciate a resolution. I would gladly send these back to your company if you need just send me a packing label and I can UPS or FedEx them to you. Thank you - Tamar Kiernan

I had purchased this item at Sam's Club on October 7, 2022. We put the decoration up on November 12, 2022. We lit the Ornament decoration and it worked.

On November 28, 2022 the top of the decoration would not light. We called warranty place they said item was discontinued. We needed to send a picture of our receipt and they would reimburse us the amount.

I have tried to find the website typing in [protected]@everstar.biz with no luck in finding the website.

I need help to get this problem solved.

The item cost $179.99 and stopped working in 5 days.

LeeAnn

Albany, NY 12205

Bought the present box Christmas tree at biglots also bought a warranty through Allstate. Tried to claim it through them but they said to use the manufacture warranty since it was still under manufacture warranty. So here's the problem three of the boxes stop lighting up. My name is Sharon Narine phone [protected] email [protected]@yahoo.com product model XL3210831

We purchased 2 16 ft strands of outdoor solar lights. More than half quit working. Purchased in April of this year. I am requesting replacement or refund

Hi,
I have 3 sets of these lights that I purchased last year. This is only the second year I have used them. Half of the lights on each strand have burned out or are a such a low lumenicty that the cannot be seen. The box indicates that bulbs last on average 25K hours. We didn't even get close. Very poor Quality. I have looked locally to try and replace these lights myself but cannot seem to locate replace bulbs.
Is it possible to purchase these somewhere here in Europe so that we can use these lights again next year?
Thank you,
Randy Cook
Koningin Astridlaan 82
1950 Kraainem
BELGIUM

Email: [protected]@yahoo.com

12/31/2020
I purchased four sets of the mini Christmas lights and only 3 worked.

Bought holiday time 500 count led warm white mini lights last year 2019. bought 4 sets.
Had to replace a few bulbs within 2 weeks of use. Lights were only used from approx. thanksgiving to new years day. Taken down within a week
This year I had to replace many lights. I had to buy another string to use to replace bulbs.
See attached of issue with bulbs. Contact wires on bulb is breaking.

also attached recpts.

I would like a refund.. No REASON for the lights to break that soon.. and there is a 3-year limited warranty.

purchased at local walmart.

pete

On 12/7/2019 @7:31 PM I purchased a 60 in Brown Glittering Buck #810.191.029 from Big Lots! The following day I started to Assemble it. But
to my surprise the right Anthler Was Broke The pin that Keeps it in the slot in the head, was broken off. Tried to return it for another one and to my surprise they were sold out thried another store in the area and they told me were sold out. My wife was in love with the Buck and had ask me if I could somehow get it to work. So we kept it and I wired it in place to last the season. And would try to get it replaced. I contacted Big Lots who in teern gave me your e-mail. They were ready to give me back my money but I choose to keep it and try to get a replacement part. What I would like very much to see if it is possible to purchase the part from you. If So contact me at Roger Pelletier 1264 Plumtree Rd., Springfield, MA [protected] Letting me know how much it would cost and where to send the money.
[protected]@comcast.net

Thank You

I bought 6 strings of these lights and used them last year. I out them away on the reels they came on and stored them in dry storage. This year only 3 of the 6 strings light all the lights. We tried replacing the bulbs but that did not work. We then tried open what we thought was the fuse holder (spare fuses were also included). the thing was almost impossible to open and when we finally got it open, it was not a fuse but a resistor inside. If I cant repair these light s I would like replacements or my money back. They were WAY too expensive to last only a year.

I am very disappointed in the quality and life span of these light sets. I purchased 4 sets from Lowes three years ago to replace the tree lights that I have used for years. I decided perhaps it was time to go LED. The first year they looked great, although several bulbs needed replaced due to burning out. The second year, we only had our tree up for a week and I noticed so many lights getting dimmer and several burning out. This year I lost so many bulbs after my tree was decorated. The real disappointment was the fact that I could not purchase any replacement bulbs anywhere. I did call customer service at [protected] to inquire about purchasing direct from the company but was told they are no longer available. I realize that products don't seem to last forever anymore. I am not one to take the time to complain about everything but this was an issue that I felt I needed to express. If you have knowledge where I can buy replacement bulbs, I would be most grateful. Thank you!

Christine Hunt
[protected]@sbcglobal.net

I purchased this tree, got it home and when I plugged it in, there was a huge section of lights that did not work (even though it says if one bulb burns out, others remain lit). I exchanged it the next day, of which I live an hour from Menards where I purchased it so this was the second trip, 4 hours total driving time. The tree worked for two weeks, now once again a big section of lights is not working. The tree does not have this tree anymore, besides the fact it is an extreme inconvenience to undecorate it and take it back to the store for a refund. I paid $175 which is a lot of money for a tree that doesn't even work. I would like a new tree shipped to me and a shipping label if you want this defective one back. It only has a one year warranty so I am highly doubtful that a new one would even work next year and I really don't want to give this one up, but if I could at least get a 50 percent discount for its defect, it wouldn't be as bad when I have to restring it each year. My address is: 615 N 5th Avenue, Gilman WI 54433. Phone: [protected]. Karen James

Two years ago I purchased 6 sets of these lights for my Christmas House decoration.
Part of the strings went out last year, but this year 3 of the 6 sets are totally unuseable.
The fuses have been checked and are good.
One set is 1/3 lit.
second set is about 1/2 lit
34 rd set is completely in lit.

And I cannot afford to go out and purchase more sets, even IF I could find them available in my community.
Terrible product. So SAMS cvlub take note: NO MORE EVERSTAR crap on your shelves.
Very poor product.
Bill White
Owner/Manager
Bay Pressure Cleaning Systems
2565 Sandra Avenue
North Bay, Ontario
P1B 7W7
[protected]

cc: seasonal buyer - SAM'S Club
Bentonville
At, USA

Tree is sold as haveing 150 led twinkle lights, it has about 10,
called the toll free number and was told they would just send me another one because the store I bought it from is about 40 miles away.
it's obvious it was a lie, nothing was sent and now the toll free number is
blocked, total scam bought this from, "AT HOME" store
will not return!

I purchased 7 reels of these lights dec. 2015. This Dec. 2016 I got them out 2 sets would not work at all. I put the others on my bushes outside, the next day half of one strand went out then the next day the 3 strands I had on one bush went very dim. I btook them off brought them in the house plugged one strand it they sparked and made a sizzling noise. It scared me to death. The other sets I tried to change fuses and check bulbs nothing would work. I didn't save receipts but I have to throw 4 reels of lights out that's $40.

We bought 12 sets of lights for the Christmas season 2015 @ $ 9.97. Very nice lights to display on our garage & house porch roof in the Christmas season. With the Wisconsin weather, was unable to get the lights down when several strands did not light up. Due to the cold weather did not get them down in time to return them within the 90 days. Walmart customer service, said yes, several lights were returned by other customers.
I have the original receipts. Please refund $ 9.97 plus tax x 12 sets.
Thank You,
Mary Szymkowiak, 1503 Jordan Road, Stevens Point, WI 54482, [protected]

I bought 3 strands of 120 Multi Lights and all 3 strands within 2 days had partial outages on the strands. These lights are horrible. I bought a strand from the dollar store for half the price of these (which were $29.99 a strand) and they are working great. So in this case you do not get what you pay for. I would like a refund so I can get some light that will work.