Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Appliances Fisher & Paykel Appliances lack of service and communication - fischer & paykel (wellington)
Fisher & Paykel Appliances

Fisher & Paykel Appliances review: lack of service and communication - fischer & paykel (wellington)

A
Author of the review
3:40 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Case ID [protected] and Service Tracking number [protected] refers (Fisher & Paykel references)

We have been trying, unsuccessfully at this point, to have a ranger hood repaired which is still under warranty.

The first communication to F&P was on 28 Nov 2019. To date our tenant at 201B/2 Elizabeth Street has been without a functional ranger hood. NO communication since 4 December 2019 has been forthcoming from F&P, regardless of numerous follow-up attempts from ourselves. Note that we can not get hold of the Customer Care line either as the average waiting time on a phone call inquiry now exceeds 1 hour. Its also of no use to opt for the call-back option as no-one has responded to this either.

We are at our wits end to try and resolve this matter and stand to suffer reputational damage due to the perceived lack of customer service from Fisher & Paykel.

An urgent repair is required please!

Regards

Annelie van Emmenes
Property Manager
[protected]

Keywords:
communication customer care line follow-up attempts functional ranger hood repaired reputational damage tenant waiting time warranty
More
Send message
Copy link
Report
0 comments
Add a comment

More Fisher & Paykel Appliances reviews & complaints

Fisher & Paykel Appliances - defective stovetop and no way to get it repaired or replaced! 46
Fisher & Paykel Appliances - dcs wo-227ss wall oven 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Fisher & Paykel Appliances - lemon dishwasher - poor warranty service 7
Fisher & Paykel Appliances - blistered interior, poor performance 4
Fisher & Paykel Appliances - do not buy washer or dryer!!
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Fisher & Paykel Appliances - front load dryer
Fisher & Paykel Appliances - faulty door
Fisher & Paykel Appliances - oven /new faulty fan
Fisher & Paykel Appliances - rebate fraud! 4
Fisher & Paykel Appliances - freestanding cooker
View all Fisher & Paykel Appliances reviews and complaints

  1. Fisher & Paykel Appliances Contacts

  2. Fisher & Paykel Appliances phone numbers
    800 088 6605
    800 088 6605
    Click up if you have successfully reached Fisher & Paykel Appliances by calling 800 088 6605 phone number 0 0 users reported that they have successfully reached Fisher & Paykel Appliances by calling 800 088 6605 phone number Click down if you have unsuccessfully reached Fisher & Paykel Appliances by calling 800 088 6605 phone number 0 0 users reported that they have UNsuccessfully reached Fisher & Paykel Appliances by calling 800 088 6605 phone number
    United Kingdom
    1800 625 174
    1800 625 174
    Click up if you have successfully reached Fisher & Paykel Appliances by calling 1800 625 174 phone number 0 0 users reported that they have successfully reached Fisher & Paykel Appliances by calling 1800 625 174 phone number Click down if you have unsuccessfully reached Fisher & Paykel Appliances by calling 1800 625 174 phone number 0 0 users reported that they have UNsuccessfully reached Fisher & Paykel Appliances by calling 1800 625 174 phone number
    Ireland
    +64 800 372 273
    +64 800 372 273
    Click up if you have successfully reached Fisher & Paykel Appliances by calling +64 800 372 273 phone number 1 1 users reported that they have successfully reached Fisher & Paykel Appliances by calling +64 800 372 273 phone number Click down if you have unsuccessfully reached Fisher & Paykel Appliances by calling +64 800 372 273 phone number 0 0 users reported that they have UNsuccessfully reached Fisher & Paykel Appliances by calling +64 800 372 273 phone number
    100%
    Confidence score
    New Zealand
    +61 738 269 207
    +61 738 269 207
    Click up if you have successfully reached Fisher & Paykel Appliances by calling +61 738 269 207 phone number 1 1 users reported that they have successfully reached Fisher & Paykel Appliances by calling +61 738 269 207 phone number Click down if you have unsuccessfully reached Fisher & Paykel Appliances by calling +61 738 269 207 phone number 8 8 users reported that they have UNsuccessfully reached Fisher & Paykel Appliances by calling +61 738 269 207 phone number
    Australia
    +1 (855) 372-1934
    +1 (855) 372-1934
    Click up if you have successfully reached Fisher & Paykel Appliances by calling +1 (855) 372-1934 phone number 0 0 users reported that they have successfully reached Fisher & Paykel Appliances by calling +1 (855) 372-1934 phone number Click down if you have unsuccessfully reached Fisher & Paykel Appliances by calling +1 (855) 372-1934 phone number 0 0 users reported that they have UNsuccessfully reached Fisher & Paykel Appliances by calling +1 (855) 372-1934 phone number
    United States
    +1 (888) 936-7872
    +1 (888) 936-7872
    Click up if you have successfully reached Fisher & Paykel Appliances by calling +1 (888) 936-7872 phone number 0 0 users reported that they have successfully reached Fisher & Paykel Appliances by calling +1 (888) 936-7872 phone number Click down if you have unsuccessfully reached Fisher & Paykel Appliances by calling +1 (888) 936-7872 phone number 0 0 users reported that they have UNsuccessfully reached Fisher & Paykel Appliances by calling +1 (888) 936-7872 phone number
    Canada
    +44 190 858 8370
    +44 190 858 8370
    Click up if you have successfully reached Fisher & Paykel Appliances by calling +44 190 858 8370 phone number 0 0 users reported that they have successfully reached Fisher & Paykel Appliances by calling +44 190 858 8370 phone number Click down if you have unsuccessfully reached Fisher & Paykel Appliances by calling +44 190 858 8370 phone number 1 1 users reported that they have UNsuccessfully reached Fisher & Paykel Appliances by calling +44 190 858 8370 phone number
    Europe (United Kingdom
    +65 67 410 777
    +65 67 410 777
    Click up if you have successfully reached Fisher & Paykel Appliances by calling +65 67 410 777 phone number 0 0 users reported that they have successfully reached Fisher & Paykel Appliances by calling +65 67 410 777 phone number Click down if you have unsuccessfully reached Fisher & Paykel Appliances by calling +65 67 410 777 phone number 0 0 users reported that they have UNsuccessfully reached Fisher & Paykel Appliances by calling +65 67 410 777 phone number
    Asia (Singapore
    +86 400 640 8777
    +86 400 640 8777
    Click up if you have successfully reached Fisher & Paykel Appliances by calling +86 400 640 8777 phone number 0 0 users reported that they have successfully reached Fisher & Paykel Appliances by calling +86 400 640 8777 phone number Click down if you have unsuccessfully reached Fisher & Paykel Appliances by calling +86 400 640 8777 phone number 0 0 users reported that they have UNsuccessfully reached Fisher & Paykel Appliances by calling +86 400 640 8777 phone number
    China
    More phone numbers
  3. Fisher & Paykel Appliances emails
  4. Fisher & Paykel Appliances address
    15 Maurice Paykel Place East Tamaki, Auckland, California, 2013, New Zealand
  5. Fisher & Paykel Appliances social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 20, 2024
  7. View all Fisher & Paykel Appliances contacts
Fisher & Paykel Appliances Category
Fisher & Paykel Appliances is ranked 44 among 369 companies in the Appliances category
#42 Hamilton Beach Brands Hamilton Beach Brands #43 Wolfgang Puck Worldwide Wolfgang Puck Worldwide #44 Fisher & Paykel Appliances Fisher & Paykel Appliances #45 Marks Electrical Marks Electrical #46 Arm & Hammer / Church & Dwight Co. Arm & Hammer / Church & Dwight Co.
Fisher & Paykel Appliances Alternatives
BlendJet 24 reviews Energizer 1 review Ruhens 1 review America Best Appliance 2 reviews hOmeLabs 2 reviews