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There are some serious problems with the dvd (not with the exercise system itself) that consumers need to be aware of, or injury can ensue:
In one critical exercise, the instructor has us holding the bar with our hands (in many of these exercises, the exercisor leans back while holding onto the bar.) the instructor states that the exercisor should bend the supporting knee (leg.) then the instructor discusses the other leg, instructing us to lift it behind us while bending the knee. The instructor then immediately says to lean toward the knee. Since the instructor has just been discussing the lifted knee, it is logical to think that that is the knee the instructor means, and so to lean toward that knee (while holding on to the bar in front). However, that can result in serious ligament injury to the supportive knee.in fact, it is the supportive knee that the exerciser must lean toward! But this is not made clear in either the voice over or in what we are able to see of the figure on the screen.
Throughout the entire tape, the instructor races through each exercise in an almost breathless manner. Directions are often not precise enough. And without clicking constantly to pause the remote, the beginining customer will probably find it difficult to comfortably follow the pace.
And the "easy" version that beginners are supposed to follow is often not even on the screen! We are often only shown the intermediate version alone.
This is a very poorly organized and produced dvd that should be re-edited and re-produced before consumers use it. Having said that, I should also mention that the system itself seems to be an excellent concept. It is only the presentation of this particular beginning tape that is not as "user friendly" or perhaps even as safe as consumers have a right to expect.
By the way... It took my supportive knee weeks to heal from the 2 seconds of leaning toward the wrong knee! In fact, it is still healing, and I am only hoping that it will eventually heal completely.
And I should also mention that nowhere on the printed material that came with the system, or even on the website, could I find a number to call for support, questions, or feedback!
And that is exactly why I am sending in this caveat. People deserve more support than this when they are embarking on a new major exercise system.
The complaint has been investigated and resolved to the customer’s satisfaction.
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Please file a complaint against the creator of this machine to the Consumer Products Safety Commission, FTC and the FDA. I bought one off Craigslist, this machine is not stable leaning up against the wall without falling down.
Can't you tell which knee she means by watching her and seeing which knee SHE leans towards?
Outside of having to be perfectly fit when you use this bar if you send this back you are totally screwed over which when ordering you should be warned of. Evidently the bar didn't work for me so I sent it back. I called to get a return label and for them to pay for the return. The creep refused, but offered to take another $150 off the price if I would keep it. I should have taken the offer it cost you $133.00 to return it. Sorry for the language, but I am pissed. Total rip off, for business, false advertisement.
I had the same problem with instability of the bar which raises up off of the floor with many of the exercises. I figured out a way to use dumbbells in the corners of both sides : one 8 lb with one 5 lb crisscross (see photo below). With heavier weights, you might be able to use just one. I bought mine used and had to buy all the accessories from different sources ( the beginner’s dvd I got from Mercari) and was able to get a complete set of all the accessories with all the instructions, manuals etc. from eBay. Because I bought my bar used, I didn’t have the option of returning it. My husband tightened every available screw in it which helped slightly but did not solve the problem. The weights do work well, and I am thinking of getting heavier weights. I do really like the bar and use it every other day. The good news is that it really works if you use it consistently, however the stability is a serious design flaw. I can’t help thinking that they must have nailed the equipment to the floor, or found some other way to affix them to the floor and also to stabilize the bar, because they do not appear to move when the women are using them in the video. Also, some of the holds in the inner supports that determine the adjustment height will not lock into place on my equipment , it is as if they don’t line up at 12 and 13. It does lock at 11 which is what I use at 5’7’’,
So I can live with that. I hope this helps anyone who, like me brought theirs used, and therefore returning it is not an option. The instructor in the video is right by the way, when she says the bar will hold you, but I might add only when it is stabilized, and that could mean only by adding weights.