CB Travel and Vacations FlyFar Refund

FlyFar review: Refund 4

Donna82meaden of AU

Nov 27, 2016 9:30 pm EST

Resolved

Featured review

Hi i booked a flight for 1 person not 2 so i called up and they rebooked me for 2 people and they said they would refund me the 1 ticket within a couple of days.

1st payment i made was on the 16th nov of $701.66 which was the mistake because i needed it for 2 people not one.

This was meant to be refunded.

The 2nd payment was $1455.84 on the 18th nov which is the new booking for 2 people which is correct

I sent an email on the 23rd to [protected]@flyfar.com.au explaining all this and i have had no response.

When will i be refunded my $701.66 ?

Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

4 comments

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FNSupport

Oakville, CA

5 comments

FNSupport of Oakville, CA

Nov 28, 2016 1:35 pm EST

Hello Donna,
Thank you for the message. We've only had one email from you on 28 November to which our agent has replied today.
We require more information in order to assist you.
Thank You
FlyFar Team

joshaa

1 comments

joshaa of US

Jan 19, 2017 5:33 am EST

you guys suck when it comes to customer service. you are a shame

Zoelwill

1 complaint

2 comments

Zoelwill of GB

Jul 03, 2018 12:41 am EDT

Verified customer

Replying to comment of joshaa

Agree! We have been ignored for weeks and are owed over $400

Zoelwill

1 complaint

2 comments

Zoelwill of GB

Jul 03, 2018 12:41 am EDT

Verified customer

Please check an urgent matter regarding a refund. You have taken our money and not paid Indigo hence we paid twice for the ticket! Email sent from Harriet O’Brien and Zoe Williams

FlyFar - Beware and avoid! 3

Resolved

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Resolved

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Resolved

FlyFar - Refund

FlyFar - charged me for seat assignments I didn’t request

FlyFar - Refund the money for flight tickets

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View all FlyFar reviews and complaints

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sales@flyfar.ca

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Support

FlyFar address

3100 Ridgeway Drive Unit № 16, Mississauga, Ontario, L5L5M5, Canada

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