Forest River
Reviews and Complaints

We bought a Forester 3051 2016 new from Camping World in Hanover PA. This was the end of June 2016. We used it a few times that summer had to send it in for 2 months to repair the sound system.
Last year we find a leak at the over bunk window. Camping world again had it 5 months
We noticed the same leak again this year. We contacted Jon Pagano of forest river about this and No One has returned, my call or email. Please let me know what Forest River will be doing to correct this problem or must I seek legal action.

The black tank fell from the c channel under my camper causing some plumbing damage and forest river is denying the defect. I am beyond disappointed in this company for not addressing the issue. This happened in the first 6 months of purchase. And of course forest river doesn't return my phone calls... thought they were the better company. You would think that they would just correct the issue by now because they have spent more money in labor hours dealing with my issue than it actually costs to fix the problem.

I purchased our Cedar Creek Hathaway in October 2017 from RV World of Virginia. As soon as I got the camper parked and set up, I did not have any hot water...the heater was defective. They came and replaced the hot water heater after a long discussion with them and the job they did was very sloppy. The silicone on the heater looks like a 5 year old did the job. That was my first bad experience with a Forest River dealer.

I have had the need to request my warranty be extended since we are at a point where we cannot take the camper into a service center, and was granted a 30 day extension through November 2018. I have given the list of items which need addressing when I take it in for service to Shawn Short, which I was told would be honored. However, the extension is not long enough as the service center cannot get to the unit until December. I was advised to have the service center contact the warranty department and speak with them directly, but the service center feels this is not their responsibility and will not contact them. I, the CUSTOMER who purchased a very expensive camper, do not have the right to talk to the warranty division, which is absurd. I have been going around about this issue for several months and I would deeply appreciate someone contact me to explain why I have to lose my extended warranty because you cannot give me time to get the camper into the service center.

Debra Bost
[protected]
[protected]@gmail.com

Purchased this RV in april of this year. Took it out on 2 camping trips and found some many problems and issues with it. Took it back to the dealer and as of the day I am submitting this review the dealer still has it. :cry: when contacting the dealer (they dont conract us) was told they were waiting for parts from the manufacture. :wtf: why would it take so long to get parts? Also received a letter from forest river, stating that if repairs were needed and the dealer has had the unit more than 5 days let them know, they would try to assist. What a joke!

We just bought our FR3 in October of 2017 and took our first big trip in July of 2018. We left Florida and went to Ohio, while there we had to call out an RV repair person due to the toilet not flushing, it had to be removed from the floor taken outside and repaired which we had to pay for. The cockpit area was quite noisy due to no weep plugs in the side windows (which to this date they have not shipped them to our dealer since requested on 07/28/18 today is 09/20/18), the screen door rattling and the microwave door squeaking. The A/C in the cockpit area would not keep to temp. so we had the fan on high which created more noise. Left Ohio and while traveling to PA the water pump stopped working, we then drove to New Hampshire and then back to Florida. Traveling back we were only staying at pilot's due to our schedule which was a pain not having the water pump working. When we arrived home the stairs would not retract. Also the stove vents was not installed correctly causing a gap for water to leak into storage compartment below. Also one of the drawers in the bedroom was not lined up properly so it would not stay shut. Also the hot water shutoff in the shower was reversed causing us to get scalded while taking a shower. Went out on our second trip labor day weekend and came back never opening the two roof fan vents, one in bathroom and one in living area. We got rain (not surprising in the summer in Florida) went out to RV and there was water everywhere, both of the plastic covers on vents where totally gone, disintegrated, we never hit anything and had never opened them at all since purchasing the RV. I just want to let Forest River know that we are going to be upgrading to a 40' in 5 years when we retire and we will not be purchasing a Forest River. They need to revamp their quality control dept. if they have one before releasing them to the dealers. The state of Florida also has a lemon law for RV's which I will be looking into.

I recently made the decision to put in writing my frustrations and concerns over the recliner furniture that came with my Cottage Creek 40cck. Our unit was purchased new in 2014. It was the showroom model. Sadly the person who purchased the unit was no longer in a position to keep the unit at which time we made the purchase through private sale. (3 months old). Although I understand the warranty no longer is in place, I felt it was important to send to Forest River my comments about the furniture. Within the first year of ownership our furniture began to crack and now I have had no option but to cover them at this time. I contacted Lazy Boy furniture and found the expense of having to redo the recliners was in my opinion over the top. Also discovered they were not leather as indicated. We only use our furniture 6 months out of the year and maintain them with proper leather cleaner and protect them from the elements in Florida. Why I feel these chairs were defective is that several people who have purchase the same unit one being my sister in law are experincing the same problem. After seeing our unit they went and purchased brand new in 2016 . They were just over a year and began to crack. They called the company and it was a too bad so sad but we cant fix them under warranty.I have sold several of these units as result of giving people tours of ours. They immediately fall in love with them, however, knowing the poor quality of furniture which goes into them, I will be reluctant to do so in the future. We find ourselves in a position of having to purchase 2 new chairs next year in spite all the care we have done to maintain both the unit and furnishing. I now feel that I have voiced for the people who I encouraged to buy this unit, there concern. I have since discovered many more people having the same issues. With the amount of monies put out for these units we feel the quality of the furniture is less than desirable. I am purchasing two new chairs this year at which time we plan to sell then upgrade at some point but I feel that the reponse given by Forest River would not lend me to steer in that direction for future purchase. We are snowbirders and go to Florida every year. The phone number I have identified [protected] is in service the end of October. Our number in Canada is [protected].

JoAnn Jonah

This coach is a complete piece of crap. Things are constantly breaking including the generator 3 times, the steps will not retract automatically, the a/c units constantly trip breakers, the upholstery is cracking apart, the headliner is falling, the rear slide began extending in the middle of rush hour traffic in New York city due to your inept employees running the hydraulic hoses over a sharp edge in the frame, the drivers side double pain window is fogged, the LP gas status doesn't read properly at all, the transmission constantly upshifts and downshifts on a straight ans level road when set at 70 mph. I'm sure there are other problems I'm not thinking of now, I just want to fix what needs fixing now and get rid of this garbage coach. I have owned motor homes for over thirty years now and never hated a coach this much. This is only our second trip in this one but I did have a sign posted on the rear of the coach stating "Forest River Junk", this sign traveled from Lake Tahoe, CA. to our home in Palm Beach, Florida. Anybody want a class action law suit against these thieves? [protected] is my number if interested

Had cox cable company come to unit to hookup cable and was told there was to much leakage in the wiring which caused bad signals sent back to cable company. Could not hook up to outside connections at all sdaid the cables used were not of good quality. Ended up drilling a new hole in new camper to at least get wi fi and then purchased amazon and fire sticks to be able to watch movies.
NEW UNIT PISSED OFF.

Bought 2018 windjammer end of 2017, NOW Im having BRAKE problems, 1st self adjusting brakes ruined drum & pads, & dealer replaced with a NON adjusting assembly, NOW, trouble with the OTHER side locking up.RALPHs sales said THEY are TRYING to have rockwood pay for this, EVEN tho they say it is out of warranty !I have OTHER problems with this unit, but were taken care of, it has been weeks since I heard from my dealer. We used the camper MAYBE #300 miles in 2017, & about the same this year, Im about to get rid of this unit before I encounter MORE trouble, IM REALLLLY hoping I can get some HELP with this problem? THANK YOU in ADVANCE, Robert j. PEDUZZI 1035 Leslie ln. Girard Ohio 44420 / [protected].

Annette and Dr. Juergen Menges
c/o M. Cyrus, Broker
17595 S. Tamiami Trl. Suite 111
Fort Myers, FL 33908
[protected]@gmail.com

Customer Relation Manager
Forest River RV
Elkhardt, IN [protected]
P.O. Box 3030

To Whom it May Concern
We plan on traveling in the coming years winter season the South of the US. Thus it is extremely important to us to have a reliable and hassle free RV. In the last 3 years we have used a Coachmen Catalina from 2001, but after some minor issues we thought we would be better off with a new vehicle.
We chose a 2017 Forester 2501TS, which we bought it in December 2016 at PalmRV in Fort Myers. Forest River enjoys a great reputation and stands for high quality standards. However the performance of this vehicle was frustrating and disappointing for us. Now in the second season, we experienced the negative impact of construction and design flaws, bad workmanship and usage of low quality material.
We spent more time in RV repairs this one year with the new vehicle than with the 16-year-old coachmen motorhome in the last three years before
We spent more time in RV repair than we would ever be afraid of, due to our experience with the old and pre-owned RV we used before.
Example of a design flaw:
This automatic leveling system is a very good idea, but even in its brand new status the automatic levelling did not function at all. Whenever using the system the RV was standing more unlevel then without use of the system. PalmRV tried their best to fix the problem, but they were not successful as time ran out because we wanted to travel in our RV and not have it in repair shop for extended time.
In addition, we had to disable the system after an hour of false alarm completely
Another design flaw is the chassis clearance height of about 10 inches it is nearly impossible (given the typical ramps at typical gas stations) not to touch the ground in some instances, if you are not able to back up after you have spotted such a problematic ramp.
Example of a bad workmanship:
During the first week of use, the table felt apart. The table top was not attached appropriately (the staples were much too short), so that it came off during our first trip
The facing of the fridge door felt down several times. It was necessary to build in a new plywood part that was about 3/16 inch longer, this part stayed in place for several months. The original part was too short in length! (This was repaired by ourselves, on the road).
Example of a bad workmanship in combination with use of low quality material:
The bench seat broke down without any noteworthy load. Inside, we saw wood of unacceptable low quality. The wood quality is inappropriate for a RV, which is expected to last more than just the time you need to drive from the dealer's back yard. (This was repaired by ourselves, on the road).
The sliding door in the bedroom is screwed to the ceiling; it came down after using the door 3-5 times! This was repaired in a RV service shop on the road, we had to change our tour in a way to arrange for this service appointment two weeks early.
The plumbing to the faucet in the kitchen was so loosely connected, that after 5 months of usage water leaked out during the night, wetting floor and kitchen cabinet. The cabinet surfaces are finished by glued on foils and therefore very sensitive to water, this short water leak ruined the appearance. (This was repaired with the support of a helpful guy in the same campground).
The rear cameras on both sides are an awesome safety feature. Our camera on the right side had contact problems from the very beginning. After only a light rain we got a blue screen or some very unstable video signal, not useful as a safety feature. PalmRV tried to repair it, but no satisfying solution was available.
Wooden slats are used in many locations throughout the RV. These are nice looking, but they should not come off in the first or second season on a brand new RV.
Trough the rear window a lot of water comes in during rain and carwash.
Our RV has 3 slide-outs, which provide plenty of room inside. But, the slide-out in the bedroom makes noise shortly after using it. The wooden frame is unstable and loose, perhaps due to a mismatch. It is sliding out too far which puts weight on the frame and crimp it somehow.
Currently, the RV is stored in a RV service shop near Palm Springs, we hope that the people there can complete the above repairs during the summer. We will return from Germany to our RV in December, hoping to find it fit for our plans and will start a new tour through the South-West.
Unfortunately, the warranty period has expired. We feel that we will face many more problems, such as early break downs and replacements in the coming years.
We know many people in Germany, who want to travel through the US like we do. They asked for our hands-on and good experiences. Sorry, that we cannot recommend Forest River Motorhomes to them and others. Maybe we can at least report on a good customer service

Last but not least this problems listet above and the problems that are inevitably to be expected during the next years can cause serious accidents.

Please confirm the receipt of the letter

Best regards
Annette & Juergen Menges

Tires for product are insufficient to weight of carriage. After a blowout with damage i looked into weight ratings and tire products and found out that several people i know went to a goodyear g-614 tire that does the job.

damages to r.v $2300.00 (camping world estimate)
correct tires $1300.00 (gerald's tires co)
cost $3600.00 plus lots of personal time.

I would like to be re-imbursed by forest river for these costs.
please share your liability insurance company name and contact info with me and i will take it from here.
sincerely,
John Sullivan
[protected]
[protected]@yahoo.com

bought a 2014 forest river HW27SC on May 28, 2018, used it June 1, 2018 for two days, tried to open when got home to air out, would not stay up. Called dealer, brought it in on June 6, 2018, service said needed to order cable part. It is Aug 8, 2018 and service depart says there is no ETA on arrival for the part! I had NOT got to use it whole summer, made two pymts already. Can someone please tell me what the hold up is on the parts please. Dealership/service is being nice, but this is ridiculous.

I don't know where to begin or if this is the right avenue to take.

I bought my camper on July 13th of this year. I have had absolutely no service after the sale. Even before the sale I had to contact salesman to see if we had a deal because he would tell he would check on it and get back to me. (Still waiting for him) any way we closed on the 13th of July. I need to say the motor home I selected was in Mocksville N.C. When motor home finally arrive in Jacksonville my wife looked it over and took a few photos. The first thing my wife noticed was that one of the recliners foot rest was not working properly. We were told they would fix it. Took motor home the next day on the 14th after they detailed it. I was told to take motor home home and make a list of anything else we found. On July 16th returned motor home back to Campers Inn with a list of 13 things that need to be taken care of. New service writer by the name of Kari waited on me and took over an hour to write down what I thought was all my concerns. Only to find out later she only listed I think 8 corrections. She called me the very next day and told me my coach was ready. I told her I was leaving town for two weeks and would pick it up when I arrived back in town. A week later I called the service department and got a recording that they were busy and would call me back before the end of the business day. I left my name and phone number. That never Happened. The next day I called back and asked to speak to the general manager who couldn't take my call at that time but did call me back. I told him I was checking on a few things that were listed on the paper work of the coach that nobody would or could tell me what was going on. He said that he himself ordered the sink covers that were missing when the coach arrived. (Still waiting for those.) I told him that I had called the service department the day before and they never returned my call. The manager I think his name is Rick or maybe Richard would check on that and call me back.
A short time later the manager called me back and told me they tried calling but had the wrong number. They did't have the wrong number when they called me on the 17th telling me my coach was ready. I also had left my phone number again on their recording but no call. I arrived back at Campers Inn on Monday July 30 to pick up coach. They brought coach up to service center for me. I went out and started checking the things I wanted fixed. First recliner still broke, no wrench for water filter, front tag bracket still missing. (un be knowing to them I had taken a photo of camper before they detailed it.) I was told by one of the associates that the campers don't come with front tag brackets. I told him you want to make bet and he said yes. He turned three shades of red after I showed him the photo showing tag bracket on front. The service writer told me to give them 30 minutes and they would fix the problems. I told her I was going to take my wife to lunch and would come back. Returning about 1 1/2 hours later I found recliner still broke. Service writer Kari told me they couldn't fix the recliner. I told her to order me a new one and she said she can't do it. At that time a new service manager by the name of Moe told her to order a new mechanism and a new right front headlight that we had found cracked and gouged. I asked Moe to find out what it would cost and what was involved in putting in a converter to run my Cpap. He told me to call him back with the cpaps info and he would get back to me. That was last Monday and still not a word from him. I called this morning to the service department and got the same recording I got two weeks ago leave my name and number and they will return my call by the end of the day. I haven't even used the motor home yet but I'm extremely disappointed with this dealership. I wish I never got involved with them. I called again this morning to the service department to find out if my sink covers have come in yet but the same recording they will call me back before the end of the day. I guess I will be taking a road trip tomorrow to the dealership in hope of finding something out. Thanks Fred Ledig [protected]

I purchased this rv new from Aok Rvs in Laurie Missouri. They told me they went through the camper before I purchased it to ensure there where no leaks or loose ends that could be taken care of before I purchased it. The first trip I took this camper on, every single sink was leaking from one spot or another, the water pump was week and the frame and wheels were rusting not even a week after purchase. Due to the sinks leaking there is water damage to all cabinet fronts/walls that contained a sink. The water system also slowed down to a trickle and had no pressure anywhere in the camper. When I called to schedule an appointment to have everything repaired on it, they made me wait a full month to bring it in, which is no big deal, I understand they have other things to do to. When I called after a week of them having it to check on the progress and to see when it may be done, they told me that they hadn't started on it and where expecting parts to be in after another week or so. My question is why couldn't they have started on working on the water system while waiting for parts, instead of holding it for that much longer to work on it when everything is in and why weren't the parts ordered in the month that I was waiting to bring it in.

The quality sucks! Brand new camper and the awning pulls out off the camper in less then a week. Tv's don't work, floor is pulling up in the kitchen, cabinet door above microwave fell off, 2 of the 4 chairs the screws are all but hanging out, the strap to strap them down pulled up out of the floor. The dealership keystone rv and forest river refuse to fix any of the issues and we bought an extended warranty.

I purchased a new 2017 325pack13. On the first trip with it. I loaded the motorcycle in the back and traveled from Mississippi to Texas. When I arrived in Texas, nothing work. I could not even get the slides out to check the fuses since they are hidden in the cupboard behind the kitchen slide. I had to call a service provider to the campground. He eventually found a wire they had mistakenly been run between the frame and the floor of the garage. He said the weight of motorcycle and friction of towing shorted out the 12 volt system. I tried to file with the extended warranty, but because it was within the first year and manufacturer's warranty was still in effect they denied. After a year of dealing with the dealership and then the terrible customer service at Forest River, a manufacturer defect was denied. They will not stand behind their products. This was my second Forest River RV but first NEW one. Buyer Beware. They have no integrity.

I bought an Impression 5th wheel. All your brochures and web page shows it comes with a king size bed with a walk on both sides (Queen optional). This is one of the reasons I bought your product. After I bought the trailer. I started looking for a king memory foam mattress and found out a king size mattress is 80" wide that would be a regular king or RV king. When I measured your mattress it was 70" wide. I have not been able to find a 70" wide memory foam mattress. A queen is 60" and a king is 80".
Everything you show is false advertising on the bed. It is not a king and to have a king put in you would have to tear out the cabinets and you couldn't walk on the sides of the bed like it is shown in your brochures and web page. The dealer has been great, but your advertising of this area is all false.

Model SMT241QBXL
S/N-4X4TSMZ2XF7407403
Issue #1 - laminate (basically sticky back paper) is detaching from wood (particle board) cabinetry.
Issue #2 - The (2) switches that control the stabilizer jacks do not work. They are both inoperable. Seems like they are not weatherproof. I have priced replacement switches at about $50 each. It seems like these switches should last more than 1 year. This started to happen about a year after purchase.

I knew when we purchased this trailer it wasn't a high quality unit, but these items should not fail in the first few years. It is just the 2 of us and we have only used the trailer less than a dozen times.
I believe you should send me weatherproof replacement switches and something to re-attach the paper laminate to the wood.
Thank you
Mike Trupia
Lynchburg, Va [protected]

And why am I leaving a complaint, do you do anything with it, can you do anything about my complaint, and do or are your empowered to act. If not what is the use of this other than to have a good laugh about other peoples misfortune from poor products from Forest River.

Cabinet falls off wall by normal driving dealership gal thought it was funny when I told her.

Had trailer in 3 times for same list of 20 plus issues, each time they said they fixed them and each time I took trailer out same issues came up. Finally I and non mechanic figured out problem and resolved most electrical issues.
Drawers and cabinets lined with 1/8" plywood with a couple of staples to hold in place, how they expect a shelf or drawer to hold pots and pans or anything heavier than a sweater is rediculous, the all collapse under any light weght items placed in or on them.

Roof of RV lined with cheap plastic that decintegrates under the slightest pressure like a bird walking on top will put tiny pin holes all over the roof. Not big birds we're talking morning doves.

Molding all around seperate because they only use caulking to mold two major exterior wall components together.

Decals a joke, they decintegrate and peel off where ever a bug hits them while under normal travel.

Gas lines had to be replace because cheap hoses ruptured under pressure, plus regulator non functional.

Like I said before, I question my complaint does anyone care. Dealership dosen't nor does the manufacture ...waiting to be proved wrong

We purchased from Colman Rv in Springfield IL. It has been shop for numerous items and one main item the dometic refrigerator does not stay cool and temperature keeps rising. They have had the camper more than we have because of this issue. We need help. Please call my husband at [protected] or my self at [protected]. We are the point that we want a new camper. Is there a lemon law on campers?