Forest River
Reviews and Complaints

I am an 80 year old widow and contracted a FR Cedar Creek Cottage 40CFK2 built with all of the options. It was not properly tested at the factory nor was it tested at the dealer. There were a number of issues including a water heater installed backward and an HVAC unit with a heat pump that would not cool or heat. Many other issues were obvious including the stove grate broken, the valance over the table broken, the rail where the combo/washer and dryer was installed was damaged, trim was falling off the wall next to the bed, the flip up counter on the island had both the support broken and the piano hinge broken, the dishwasher leaked (originally installed in the wrong location), a bathroom overhead light had fallen out of its clip, and other small issues which show poor workmanship and cannot be fixed.

As someone who values quality and reliability in products, my experience with Forestriverinc was extremely disappointing. The 5th wheel toy hauler I purchased had numerous issues that required over $15,000 in repairs, leading me to eventually sell it at a significant loss. The constant waiting for repairs, coupled with the lack of durability and functionality, made it a regretful investment. If you're considering a purchase from Forestriverinc, I would advise caution and thorough research to avoid similar frustrations.

We purchased a 2022 Fores River Wildcat and noticed after our first trip that the rear jacks were low. On the first trip, the underpinning came off on the highway and had to be replaced, We reported the low position of the jacks and were told they were fine. On our second trip, when we went to lower the jacks at our site, the right rear one was bent. We took it in for service and the dealer reported that the frame was bent. Forest River has refused to cover this under warranty stating that the RV must have been hit. The dealer informed Forest River that there was no evidence that the RV had been hit, but they still will not cover the repairs. We are ready to drive it to Indiana and leave it in their parking lot. Poor quality, poor customer service, we are done with Forest River.

Bought our camper 8/23 at Chesaco Rv. Used twice, found leaks and repairs that needed to be done. Dealership had it 4mths. Walls weren’t fixed. Totally frustrated so took it to General Rv in West Chester Pa, 4/20. They couldn’t repair, too costly! So tried to get in contact with Forest River customer relations. General Rv needs to know where to send a ROK2513 form. I’ve tried numerous times to call John or Amy at FR, but no return calls or emails. This Rv is brand new, and we need answers. We have planned trips booked that obviously needs to be cancelled, along with lot rent for 5-6 months with no camper. If you could please try to figure out where we go from here, I’d appreciate it. I can be reached at [protected].

Our 6 month old RV went into the shop on October 30, 2023 and as of today (Feb 13, 2024) the workshop is still waiting on approvals from FR.

In addition, the scope of repairs needed - eg floor needs pulling up and walls replaced and cabinets and lino, removing the underbelly to replace a defective valve, things not being installed correctly when new - might mean it would be cheaper and faster just to replace this lemon RV.

I purchased a 2022 Nepallo 22TL new from Camping World in Summerfield, FL in August of 2023. I’ve used the boat less than 10 times and the Bimini top has already shredded - I took the boat back to Camping World where they want to charge me $1500 for a new top. They will not honor the 5 year warranty on the canvas and they will not answer the phone or call me back after several attempts. I would not recommend this brand or product to anyone. They simply do not support the product or the consumer after initial purchase.

I purchased a new travel trailer from Camping World on 08/08/2023. My wife and I went on our first trip a few weeks later. On our first night I was taking a shower in camper and noticed water pooling in left rear corner in shower base. I looked closer on noticed a major gap on left rear corner between base and surround. Upon return from trip I called Camping world and scheduled an appointment to look at the problem. The inspection was on 12/7/23 and the tech said that the shower base was not installed properly and need to be repaired to prevent water damage. They turned in a claim form to Forest River and after several days the got a response that claim was denied that the base was installed as designed. I talked to several other people about this and they agreed it was substandard workmanship and needed repair before using shower again. I want the company to acknowledge the problem and repair it under warranty.

Thanks

Purchased a Cherokee wolf pup 14 ccB L in July 2023. First outing we filled up water tank and drove to campsite. Upon reaching campsite water tank was only 1/4 full. Reviewed the tank and noticed an elbow joint on the tank had allowed the water to spill out during the drive. The elbow joint should be connected to the overflow valve on the side of the unit. Took it to our dealer for warranty work. Forest River denied the work and said that it was to spec. How can you have a unit that does not hold water in the tank while you’re driving to your destination.

We own a 2017 Prime Time Fury 3012X toy hauler , made by Forest river. On August 31, 2023, We had a wheel hub-drum break on the rear axle and the entire wheel assembly fell off at 70mph. Bad bearings. There was no sign of improper maintenance on all other wheels.

I took it all apart myself and looked for parts to fix the damage. In the process, I found that the dry weight on this trailer is 7200# .There are 4400# axles. Total capacity of the trailer is 8800#. The gross vehicle weight rating is 10,136#.

I talked to a Just Answer RV mechanic of 20years experience and he said there should be 6000# axles under this trailer. Even 5200# axles could do the job in my opinion. This is a dangerous trailer to have on the road.

Forest river refuses to cover the damages. They say it is equipped with what it should have. I think not! They have hundreds or thousands of these trailers on the road.

They should correct this problem and pay for my losses in my opinion

Purchased a Vibe trailer on July 28, 2023. Have had problems with the trailer from day 1, not small minor problems but major problems. We have used the trailer 5 days on 2 seperate occasions. Came back early the first trip and just had to deal with the problems the second trip. It has been back to the dealer for repairs twice for a total of 40 days. We are requesting financial compensation due to the fact that we bought a brand new trailer that has had to be practically rebuilt.

Some of the problems that we have had. Axles had to be replaced after 90 miles of use, hot water heater not working, refrigerator not working, electrical wiring not properly installed over 20 items had to fixed or replaced.

We purchased a 2022 Forest River 5th wheel Wolf Pack Toy hauler (Wolf 365Pack16) back at the end of February. From Camping World in Braidwood Illinois. We kept it at dealership until we had a spot for it at home. We brought it home around the middle of April. As we were pulling it home, my husband noticed that the brakes felt abnormal. After we got it home, we went inside and noticed that the trim on the ceiling in front of the door was falling off and that the carpet was coming unsewn at the seam. Also, my husband accidently tore the wall paper trim on the slide. We brought it back in the beginning of May. They had it until the first week of July and they told us we could come pick it up and use it until the trim piece came in. They said that the carpet, the ceiling trim and the brakes were fixed. We picked it up and the brakes were not fixed and the trim on the ceiling was still coming off. When I called, they said it was because of the humidity, the glue wouldnt hold. We never did get to use it. They called and said the trim was in at the end of the 2nd week of July, so we brought it back. Told them that the brakes and the trim still wasnt fixed. They had it another week or 2. Called us and said everything was done so my husband went to pick it up. As he was leaving, the brakes STILL werent working, so he brought it right back. 2 weeks later, they called and said it was fixed. We brought it home Aug. 4th. The brakes are fixed but the ceiling trim is still falling off and now the refrigerator is throwing a code LV (Low Voltage). We have it plugged into a 30amp outlet and the batteries are fully charged. We have owned this thing for almost 5 months and its been in the shop more than we've had it at home. We STILL havent been able to use it. Is there anything that can be done? At this point we're ready to get rid of it. I have looked into the Illinois Lemon Law. This is getting VERY frustrating.