Foster Grant’s earns a 1.0-star rating from 6 reviews, showing that the majority of eyewear consumers are dissatisfied with their purchases.
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Foster Grant readers
I purchased a pair of Foster Grant readers and found that they were already broken when I unpackaged them. I sent an email to Foster Grant with pictures and the receipt and have not received anything back except now I am receiving adds from Foster Grant at least 2 times a day. The loss was not great, but so tired of companies not caring if consumers are satisfied.
Claimed loss: $24.97
Desired outcome: Money back or replacement for glasses that were broken in their packaging.
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Reading glasses
Bought foster grant reading glasses from tesco £15. Normally buy from pound shop but thought if treat myself. One if the screws holding the arm came loose after a week or so. I bought a small screwdriver to tighten but it didn't last more than an hour or so. Picked them up yesterday and the arm fell off screw nowhere to be seen. Tesco won't replace without receipt which I didn't expect to need. Should have stuck to pound shop.
I do have Foster grant Sunglasses which are great but alas not the reading glasses.
Desired outcome: Replacement
Reading glasses
I have history purchasing these reading glasses from Foster Grant from Duane Reade/Walgreens. Have done so for many years, due to the convenience. They average about $30 each. More recently, the quality of the glasses has declines significantly. I have thrown out at least 10 pairs just this year. The arms do not last more than 2 weeks, even if you attempt to tighten the screws. These are not $5 glasses and should be made to last longer. I'm not sure what has happened to the quality, but it's dissapointing.
Desired outcome: A refund for the multiple amount of glasses I have purchased would be great.
Is Foster Grant Legit?
Foster Grant earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Foster Grant. The company provides a physical address, 2 phone numbers, and email, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Foster Grant has registered the domain name for fostergrant.com for more than one year, which may indicate stability and longevity.
Fostergrant.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Fostergrant.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Fostergrant.com you are considering visiting, which is associated with Foster Grant, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Foster Grant as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Foster Grant website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
Fostergrant.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
Adult content may be available on fostergrant.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
However ComplaintsBoard has detected that:
- While Foster Grant has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 6 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- We conducted a search on social media and found several negative reviews related to Foster Grant. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Reading glasses
I’m Bonnie phillips, I’ve bought at least 10 pairs of your glasses at Walgreens or cvs where ever I go I get new ones and ever pair break on me within a week of using them the ear piece breaks of on right ear then left I pay 25.00 dollars for your glasses there the only ones that fit me good and can see good with I get the 325 lenses cause I can see what ever I’m reading good, but I can’t afford to keep buying them I’m disabled my income just barely pays my bills, but it’s a shame that I pay that much and have them break is a shame on you. My email address is [protected]@yahoo.com ty have a great day.
Desired outcome: I’d like new ones sent to me 94 river street apt 1 Rutland Vermont 05701
Foster grants 3 pack
I purchased 3 pack foster grants 3 pack from. Costco's first pair last 2 days arm of that pair fell apart two days the screw came off arm fell off I have used readers 250 from costcos for years with no problem code on package 1575001.1.[protected]. 7 Vision 250 christine bayer 8002 southington Parma Ohio [protected]
Desired outcome: Refund new package
Defective glasses
I purchased a pair of foster grant reader with case. The store had a no return policy, but the lense on the product has a defect and causes the words to be blurred when reading. I obtained a name of a rep for foster grant ann monaghan [protected] ext 5094. Ive called four times but have not received a return call. I want a refund please. Thank you
Read full review of Foster Grant and 5 commentsFoster Grant Reviews 0
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Overview of Foster Grant complaint handling
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Foster Grant Contacts
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Foster Grant phone numbers+1 (800) 426-6396+1 (800) 426-6396Click up if you have successfully reached Foster Grant by calling +1 (800) 426-6396 phone number 0 0 users reported that they have successfully reached Foster Grant by calling +1 (800) 426-6396 phone number Click down if you have unsuccessfully reached Foster Grant by calling +1 (800) 426-6396 phone number 0 0 users reported that they have UNsuccessfully reached Foster Grant by calling +1 (800) 426-6396 phone numberGeneral Customer Service+1 (401) 231-3800+1 (401) 231-3800Click up if you have successfully reached Foster Grant by calling +1 (401) 231-3800 phone number 0 0 users reported that they have successfully reached Foster Grant by calling +1 (401) 231-3800 phone number Click down if you have unsuccessfully reached Foster Grant by calling +1 (401) 231-3800 phone number 0 0 users reported that they have UNsuccessfully reached Foster Grant by calling +1 (401) 231-3800 phone numberHead Office
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Foster Grant emailsfgxics@fgxi.com100%Confidence score: 100%Support
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Foster Grant address500 George Washington Highway, Smithfield, Rhode Island, 02917, United States
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Foster Grant social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 26, 2024 - View all Foster Grant contacts
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