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Foster Grant

Foster Grant review: Defective glasses 5

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5:16 pm EDT
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I purchased a pair of foster grant reader with case. The store had a no return policy, but the lense on the product has a defect and causes the words to be blurred when reading. I obtained a name of a rep for foster grant ann monaghan [protected] ext 5094. Ive called four times but have not received a return call. I want a refund please. Thank you

5 comments
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Doug Bowen
US
Sep 15, 2015 5:57 pm EDT

Foster Grant is CRAP. 5 pairs in 12 seeks that broke or fell apart. Guess a formerly good reputation resulted in cheapening quality. Never again. Dollar Store is better.

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David Cavallo
US
Aug 10, 2020 4:02 pm EDT
Replying to comment of Doug Bowen

I bought a pair of Foster Grants, and they sent them via the USPS, never got them and neither the Foster Grant Company cares, nor does the USPS. Save your money! BEWARE!

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Christenevadams
US
Oct 10, 2020 8:32 pm EDT

What is going on with your reader glasses? They cost $30 a pair and are made horribly. I’ve bought 2 pair, in less than 3 months and they both have broken, pretty much in the same place!
(The plastic that connects the top of the lens to the bridge of the nose area)
I’m sure a company such as Foster Grant can afford to replace or refund my money!
My name is Christene and my email is christeneadams63@yahoo.com Looking forward to hearing back from you, if you’re a company that stands behind your products :/

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A Olivares
US
Mar 11, 2021 12:02 pm EST

DO NOT WASTE YOUR MONEY. This is not the same company. They were purchased in 2015 and things have fallen apart. Their glasses are not made well, they don’t return calls or emails, they don’t provide return or exchange information on their website and only allow 30 days for returns if you ever do get to speak to someone first before being allowed to do that.

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Display Name Linda Lee
Burnaby, British Columbia, CA
Aug 13, 2021 5:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I've bought two pairs of Foster Grant readers with case, and the left arm broke after a ridiculously short time. It isn't as if I handle my glasses roughly. I'm careful at all times, taking them off and putting them on. Still, the first pair broke after six months, but it never occurred to me to contact Foster Grant about the issue. Now the second pair has broken after 95 days, just five days beyond the 90-day Limited Warranty that went into effect in June 2021. What a scam. As others have said, BEWARE. Don't waste your money. And, yes, you'll get a better product from the dollar store.

  1. Foster Grant Contacts

  2. Foster Grant phone numbers
    +1 (800) 426-6396
    +1 (800) 426-6396
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    General Customer Service
    +1 (401) 231-3800
    +1 (401) 231-3800
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    Head Office
  3. Foster Grant emails
  4. Foster Grant address
    500 George Washington Highway, Smithfield, Rhode Island, 02917, United States
  5. Foster Grant social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 14, 2024