FPL Energy Services review: I am billed twice for same electricity since January 2023

We have been billed twice since January 2023 through August 2023.

In January we started a full Interior Remodeling prj in hour house that required to Remove the Eelectrical Panel and switch from Residential Meter to a Temporary Meter.

Two accounts remained open, Residential Acc # [protected], and Temporary Acc# [protected] although only the Temporary Meter was active. Electricity was flowing to the temporary meter for the crew doing the remodeling job been able to work.

The house was without the Electrical panel, no wires, no outlets, no way to connect any appliance.

In July 19, 2023 we approved the Final Electrical Inspection, since that day we started using electricity for all the appliances, A/C, Water heater, etc.

The Miami Dade Inspector approved and canceled the Temporary Permit, so we understood no more charges on Acc# [protected] should be applied, and charges should switch to the Residential Acc # [protected].

It turn out we have been billed Since January $1,067.79 for Acc#[protected], and $624.67 for Acc#[protected].

It means we have been invoiced by FPL twice for the same Electricity.

We talked several times to the Customer Services Mgr, Mr. Roldan, employee #4294 without any success. Basically we are at a dead end.

FPL charges us twice for the same electricty leaving us without any possibility to recover our money.