FreightPros powered by NTG’s earns a 3.4-star rating from 5 reviews, showing that the majority of shipping clients are somewhat satisfied with logistics services.
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They suck, man
They suck, man. Tried to ship something with their bro, Primorus, and they straight up lied about the cost. Paid what they asked and then they add some fake-[censored] charge. These guys are cheats, watch your back. I went to the *** to report them for being frauds. Don't give 'em your cash.
These guys at FreightPros powered by NTG are not trustworthy
These guys at FreightPros powered by NTG are not trustworthy. They say one thing to make You feel good, but when it comes to keeping their word, they act like You are the bad guy. They were supposed to deliver on 03/05, but ended up delivering a whole week after on 03/11, which was way too late. They blamed me for their mistake, and refused to compensate me for my $52000.00 loss. This experience was the worst.
FreightPros powered by NTG Complaints 3
On 11/1, Freight Pros told us that our order never got delivered, and we were short 35 Student Chromebooks that nobody has found yet
On 11/1, Freight Pros told us that our order never got delivered, and we were short 35 Student Chromebooks that nobody has found yet. Freight Pros hasn't been doing anything to help us get new Chromebooks for the kids. It's not great that they're not trying harder to help fix the problem. We already submitted a claim for it (#***), using BOL#***.
The complaint has been investigated and resolved to the customer’s satisfaction.
We used FreightPros twice to ship stuff, but twice they changed the classification after the pallet arrived
We used FreightPros twice to ship stuff, but twice they changed the classification after the pallet arrived. I thought it was my fault the first time, but I told them about it the second time because of the first. They charged me more the first time, and I let them know that, but they still charged me more. They want more money, $199, after I already paid for shipping.
The complaint has been investigated and resolved to the customer’s satisfaction.
I worked with FreightPros powered by NTG on Nov
I worked with FreightPros powered by NTG on Nov. 29, 21, and paid $184.79 on Jan. 07, 22 for a delivery. They brought my product to a business at a price they initially quoted me. My customer number is *** with an invoice # ***, dated Dec. 09, 21. However, they changed the price from $184.79 to $373.61 without my approval. They said the new price is because there's a home near the business, even though the business has a forklift to unload the truck. I checked and the home isn't owned or occupied by the business owner, and it didn't interfere with the unloading. But FreightPros says that if the home can be seen from the business, I still have to pay the extra fee. They even said the home doesn't have to be on the business property.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is FreightPros powered by NTG Legit?
FreightPros powered by NTG earns a trustworthiness rating of 97%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for FreightPros powered by NTG. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
FreightPros powered by NTG resolved 100% of 3 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Freightpros.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Freightpros.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
FreightPros powered by NTG as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
However ComplaintsBoard has detected that:
- The website belonging to FreightPros powered by NTG has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- We conducted a search on social media and found several negative reviews related to FreightPros powered by NTG. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
About FreightPros powered by NTG
What sets FreightPros apart is their commitment to ensuring their customers receive the best possible service at every stage of the shipping process. They work closely with their clients to understand their unique shipping requirements and develop tailored solutions that meet their specific needs. Whether it's streamlining their supply chain, reducing shipping costs, or improving transit times, FreightPros has the expertise and resources needed to make it happen.
At the heart of the FreightPros operation is their cutting-edge technology platform, which allows customers to track shipments in real-time, book shipments quickly and easily, and access all the information they need to manage their freight operations. They also provide 24/7 customer support, so customers can get immediate assistance if they need it.
In addition to their operational excellence, FreightPros is also committed to sustainability and environmentally friendly practices. They work closely with their carrier partners to ensure that all shipments are transported in the most efficient and sustainable way possible.
If you're looking for a reliable, efficient, and cost-effective freight partner, look no further than FreightPros powered by NTG. With their industry-leading technology platform, experienced team, and commitment to excellence, they are well-equipped to handle all your shipping needs, no matter how complex they may be.
Overview of FreightPros powered by NTG complaint handling
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FreightPros powered by NTG Contacts
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FreightPros powered by NTG phone numbers+1 (888) 297-6968+1 (888) 297-6968Click up if you have successfully reached FreightPros powered by NTG by calling +1 (888) 297-6968 phone number 0 0 users reported that they have successfully reached FreightPros powered by NTG by calling +1 (888) 297-6968 phone number Click down if you have unsuccessfully reached FreightPros powered by NTG by calling +1 (888) 297-6968 phone number 0 0 users reported that they have UNsuccessfully reached FreightPros powered by NTG by calling +1 (888) 297-6968 phone number
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FreightPros powered by NTG emailssupport@freightpros.com98%Confidence score: 98%Supportcontact@freightpros.com97%Confidence score: 97%Support
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FreightPros powered by NTG address2535 Brockton Dr Ste 500, Austin, Texas, 78758-4441, United States
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FreightPros powered by NTG social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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