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3.0 2 Complaints
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Amerifreight Complaints 2

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D
1:57 pm EDT

Amerifreight Scam on cost!! Lure customers in on false pricing!

Scam! Run away!
I got a quote from AmeriFreight on May 14, 2021 for $764.
I get a call 1 week later, for a "carrier bid" of $1345. This is confusing. Almost DOUBLE the cost of the what I was quoted?!

If you read the other complaints online, you will see that others had the same experience.

I was told by Jesse Hester that if I'm not in a pinch, I should wait for a lower bid. I waited and the next quote was $100 more at $1445. I asked to speak with a supervisor. A woman named Brady explained that during Covid these carriers weren't making money, so now they are recovering their costs by taking more money from the customer. When I asked to speak with a supervisor, she said that he would tell me the same thing, but if I needed to "vent", then I can go ahead and speak with the supervisor, Richard. Really? It doesn't sound like the care at all about the moral issue here of lying to people about the cost.

They made more excuses. They explained that the carriers can charge whatever they want. Then, why bother giving people false quotes? These people are thieves.

I spoke with Richard and he said he would TRY to get me a carrier for $1, 078 (still more than the $764 that was quoted), but I got a rate that was slightly lower than that elsewhere (guaranteed—no one would have to TRY to get that rate). The other company I found has better relationships with carriers and was able to book directly. No waiting for a "bid".

I ended up canceling my order and booking with another company that booked the carrier immediately. They don't use quotes to mislead people. They just tell you what the best carrier rates are, when pickup would be and they booked it. Save yourself time and money by going somewhere else.

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3:51 pm EST
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The complaint has been investigated and resolved to the customer’s satisfaction.
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Here is a very good example of learning a lesson. I was in need of moving my truck and went online to find out what to do. I was slammed with several companies and prices all over the place. Money is a concern and also time is money. Here is the game that most brokers will play. 10 companies responded to my request and the prices went from 825 to 1105 Now...

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Overview of Amerifreight complaint handling

Amerifreight reviews first appeared on Complaints Board on Feb 23, 2009. The latest review Scam on cost!! Lure customers in on false pricing! was posted on Jun 7, 2021. The latest complaint Fraud and cheating was resolved on Feb 23, 2009. Amerifreight has an average consumer rating of 3 stars from 2 reviews. Amerifreight has resolved 1 complaints.
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  1. Amerifreight Contacts

  2. Amerifreight phone numbers
    +1 (877) 719-0916
    +1 (877) 719-0916
    Click up if you have successfully reached Amerifreight by calling +1 (877) 719-0916 phone number 0 0 users reported that they have successfully reached Amerifreight by calling +1 (877) 719-0916 phone number Click down if you have unsuccessfully reached Amerifreight by calling +1 (877) 719-0916 phone number 0 0 users reported that they have UNsuccessfully reached Amerifreight by calling +1 (877) 719-0916 phone number
  3. Amerifreight emails
  4. Amerifreight address
    417 Dividend Drive , Suite D, Peachtree City, Georgia, 30269, United States
  5. Amerifreight social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
  7. View all Amerifreight contacts

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