Full Tilt Poker
Reviews and Complaints

I gotta say in all honesty everyone Full Tilt is a scam regardless of what some people will respond with, First of all there wouldn't be a lawsuit against the company if it wasn't happening... You can't argue that fact can you (Oh Wow Really)! What gets me angry the most is that the donkey players win about 70% of the time it's really frustrating to no end, This site has nothing to do with luck it's a scam bottom line... Just my opinion... Court, Sued, all of the above...

This must have been a while ago because Full Tilt hasn't accepted real money since the ban on pay poker sites went down months ago. Second, what book did you read that said AA is an 80% hand? I've been playing for years and can tell you AA gets cracked all the time, especially in low stakes games and tournaments. The things you described do happen in casino games all the time. I love the trend of people that lose money in online poker immediately think scam when hands don't go their way. When you go to the casino, does every hand you play win? If yes, stop wasting your time on the internet.

@ radar2016
mate your a knob

Ok, the problem is you did not explain the hand properly. The way you tell the story is that the flop was King, Ten, Six. He bets out $50, you raise all in with a pair of Jacks, he calls as he has (based on your telling of the story) two pair (Kings & Tens). This all sounds reasonable. I love how everyone that losses on Internet poker instantly screams scam. I wonder what your excuse would be at a live game at a casino.

they are doing the same thing to me and I also have seen where I think it has already come out. Their bad business practices should not be the players problem. I will never play on there again, and I have played for over 6 yrs. now. I have had checks issued by them for withdrawals bounce many times. And now they keep saying I had a deposit from months ago which they did not clear. I don't think so.

My wife is having the same issue. They took $50 out last week and said it was from November (4 months ago.) Now, they took another $70 out and we can't dispute the transaction because the bank says that Full Tilt is not cooperating. The only recourse is to cancel the debit card, which obviously is a pain in the butt. But, it is the only option.

I wonder how many people have been ripped off from their bank accounts by fulltilt poker

This is why they should make online poker legal. We, as poker player and consumers absolutely have no recourse since its technically illegal in the States...

i have been getting emails for the last 3 weeks about money for feb.just being taken out of my account you can not track it ihave checked my bank acct and there was money taken in feb. the numbers from bank and fulltilt do not match so you can not see what they are doing i hope this stops soon there is nothing you can do about it

I played FTP free play money for over 1yr. just to see how their software works. Since they don't have any reason to cheat me, I figured it's a good test. Quickly I discovered that there are certain anomalies in the software.
What are the odds of getting 4 of a kind beat my full house twice in a row in real life? I never have, but it happened at FTP. What are the odds of you getting a bad beat when you had a A high flush and the other guy had a K high straight flush?
I would never, ever send any on-line poker sites 5 cents. As in your case, there's no actual physical location you can visit to serve them court papers, even if it was legal. There's nothing anyone can do to force them to transfer your money! Too many horror stories of all on-line poker sites keeping winning money. Remember: posession is 9/10ths of the law. They have it, you don't. End of story.

I hate to say it, but hiring an attorney won't do you much good. It is still technically illegal to gamble on sites like Full Tilt Poker. All their services are based overseas for a reason. I had a buddy that this happened to a year ago. He talked to four different attorneys, all of which told him that they would not help him. One went as far to say that him coming to him about Party Poker not paying him money was like "coming to me saying you want to sue your drug dealer for not giving you the weed you paid for." Best of luck to you.

One more thing: I used to rely heavily on /link removed/ but they now remove any derogatory reports on companies who purchase advertising from them. This site holds nothing back, regardless of what Google or other ads may appear on the page.

Since the long-respected BBB has also forfeited its reputation and credibility for admittedly switching countless F ratings to A-plus status upon the scamming company buying a membership, complaintsboard.com seems to be the only remaining ethical site for consumer complaints. (thanks, guys, keep up the great work!)

You don't specify; why do you think they owe you a refund?

If the company took out money without your authorization, your bank is your best ally. Go in person if you're able, and ask for whomever handles disputed debits.
They'll investigate the matter, and some bank personnel, especially when you've been with them awhile, will credit the amount back to you temporarily so you aren't left stranded, but with the understanding that if they determine the company was entitled to the money it took, they'll ding it right back out even if it overdraws you.

If you believe the company scammed you, lied about what you'd get for your money, etc., that's a matter for your state attorney general's office.

One caveat: online gambling is illegal in some states. If it is in your area, no law enforcement or other government organization is going to do anything to help you. However, your bank would have the same commitment and obligation to recover your unfairly taken money (if it determines you are in the right).

I to have played FullTilt Poker for several years. After wanting to withdrawl some of my winings two weeks ago, I was asked to send in all my information bank statement, proof of residency, drivers license). Which I did. All I got back was an email from them stating that they received my information. I have emailed them several times since and have only received an email back stating they same. If the pros can play and withdrawl larger amounts than us, who play for fun, why should we have such a problem. I have withdrawn money in the past and never had this problem.

If anyone out there can help, please let me know.
Thank you and good luck to you all!

I had the same exact problem withdrawing funds from full tilt poker. They are a total ripoff. Don't ever deposit your money there.

T Tate,

I totally relate to you in all aspects of your message. I have withdrew money 2 weeks ago, and they have told me to wait 5-7 business days. Of course waiting 5-7 days they email me saying i will get in no later then 8 days. Today is the 8th day and i probably wont get a reponse from then untill a couple more days. It's one of my biggest regrets while playing online poker. FULLTILT and all their employess are all illiterate and scam rip-offs. I suggest any one who still plays FULLTILT to leave immediatley before you run into fellow players problems. I hope i still recieve my money soon and not have to wait longer then a month. This is total BS!. and to conclude this message F**K FULLTIT.

Full Tilt poker is a 100% rip off...On 11/16/10 I requested a withdaw from my account with them of $125. They said the money would be transferred to my bank account within 10-15 working days. When that did not happen they said they were having problems doing the transfers and said it would be handled soon...I kept in contact with them and they finally said the money transfer was cancelled and they would wire the money to my bank account by 12/10/10 which of course did not happen. I have had it with this lying cheating stealing poker site and have resorted to being vulgar and sending them the same email over and over to try and get their attention...I get automated responses in return. I am worried now that since I tranferred my initial deposit to them from my bank account that these thieves now have my bank account information...I am trying to get them to just credit my poker account the $125 they withdrew and I am getting nowhere...STAY AWAY FROM FULL TILT POKER...IT IS A CHEATING WEBSITE AND THEY WILL STEAL YOUR MONEY FROM YOU...BEWARE...I also think the games are rigged...STAY AWAY

It seems that someone stole my 700 + dollars from my account at Full Tilt Poker, and there is no ansver, what to do?

I cannot get onto full tilt pokers on line address I have been trying for 2 days now have they gone under

just watch poker on TV, then sit down and play online poker, , , , its like DAY and NIGHT, bad beats out# TV poker 10 to 1

The last I heard another Co. was taken over but since some big players owing lots of money to the sight and former owners not meeting there bills it's like DEAD IN THE WATER ! It will take years to fix The lawyers are going to be the only ones coming out on top.

FULL TILT IS STILL GOING TO COURT LAST I HEARD. You should try the Dept. of justice or Gameing controlle borad in your town. good luck some guyes lost 5 & 6 figuers from TILT there still waiting to.

I totally agree that FTP is a scam. The bad beats I expiriencend with FTP software is a laugh. 6 times in a row loosing on the river with ... 6 times a full house. And that is just 1 game, 1 example. I can go on forever with this Maffia Poker site. DO NOT PLAY FOR RM on FTP!

so if i know someone in america and ask them to murder someone for me, i wont get into trouble because im overseas living in uk

no matter what bad things you have to say about this corrupt site, these cheating mf's have an answer for everything.
you could have solid evidence and they'll still worm out of it.
ive been playing online poker now for nearly 8 years and i still cannot find a way to win big, ive tried everyway possible but to no avail.
these criminals will screw you time and time again and its funny when someone posts to there forum saying that the site is rigged, but as soon as there is a post like that there is always someone or some others (mainly the same lot) who ridicule the person who is saying that the site is rigged.
full tilt poker should be closed down for good because there destroying a lot of peoples lives.
do yourselves a favour and quit this site and go street robbing instead, because for 1, you will be fitter, because that is another thing that ftp does to you, it destroys your health and it makes you feel worthless.

take a look at the tikwiro website and it'll open your eyes, knowing how much of a liar paul leggett is as he is doing an interview in a room where all the monitors are switched off and not in the room where there work force are working.
ps: all the money that ftp rake in goes to support all the people of kanawake
http://www.tokwiro.com/videos.asp

I believe that full tilt cheat poker should be banned from the internet and the owner sent to prison for fraud! I mean they would do the same to one of us if we cheated! Also there has been reports of them meaning full tilt poker using ( BOT`s ) on there site. BOYCOTT FULL TILT POKER Who`s with me?

Totally agree read my post about them.

I am positive that FTP controls the games and payouts. They flood the tables with "fake botts" who bet ridiculously on cards that would not normally be bet on and WIN. I followed an entire tournament from start to finish with a few select botts. At the final table, A real person won the 1st place, but their Bott won 2nd which is money they don't end up paying out.

I deposited $20 into Full tilt pokers software for online poker playing. After using the software a few time i started loosing money because of a faulty design due to button placement. The problem with the software is the designers put changing check boxes on top of appearing buttons, which all change as you click them. for example there were times i would call .30 cents and right as i clicked the button it would change to call $5, and i never ment to bet more than the .30 cents. I started a forum thread on this topic too, so if you want further details on the matter here is the address:

http://pokerforums.fulltiltpoker.com/major-software-design-flaw-t106022.html

So I learned very quickly that i didn't like playing on their software because i was loosing money unfairly. When i tried to withdrawal the $20, i learned that they have it set up to where the lowest deposit amount is $100.00. So they allow you to deposit $20 and then will not let you withdrawal it, which i think is shady, even if it was in the user agreement. so i emailed the withdrawal department for 3 weeks telling them how i hated there software and i just wanted my money back. I have had no response when i contacted tech support, and withdrawals, and had no official response on the forum i started. So now all i can do is gamble my $20 on this software i hate.

Full tilt banned myself and a friend of mine for colluding. They confiscated our funds and closed our accounts. When we inquire about evidence they have they state they will not reveal it. Neither one of us have ever had a withdrawal from the site. In fact neither one of us are winners on the site. Like many of the posts I have read I have been drawn out on more than I have ever seen. Playing odds makes no difference on full tilt. They talk about the integrity of the game but you are unable to face you accuser or the evidence that brought them to their decision. The fact that they can take your money, close your account, and never need to justify is a real crime. The US needs to legalize internet gambling that way sites like full tilt have to answer for their actions. The fact that I know another player is the only conclusion that I can come to for the ban. I would think that if they had a concern that they would inquire to us about our relationship, but that wasn't the case. One day I went to log on and I was unable to, end of discussion. I use to play on party poker and if you had someone that they thought you knew they just wouldn't let you play on the same table. On Full Tilt all the Pros know each other and have plenty of opportunities to scam other players who want to play them for big buck. We were banned at a 25 cent 50 cent level.

Hi,

I recently started playing on www.fulltiltpoker.com, which my Father plays regularly. Recently I made a deposit into my account of $50 so that I could buy a Gift Voucher for my Dad for Father's day. Fulltiltpoker.com were happy to take the money from my credit card but when I tried to get the gift voucher -- Fulltiltpoker suddenly locked my account? If they thought I was using a stolen credit card, why did they do they deposit in the first place?

Do I need to suck this up and kiss that money goodbye or is there some official action I can take?

Many thanks
D

I agree with the complaints I have read on this site about Fulltilt Poker cheating.

I am not a Pro but it doesn't take a Pro to spot a rigged game when you repeatedly lose with great hands.

The newest game on this site "Rush Poker" is a money trap - do not play this if you do play on this site.

I've emailed them to get a refund, but no one returns my messages. It's just a few dollars, but it's still not fair. This company makes a lot of money and will deposit your money very quickly. They need to be accountable. There should be some way of reaching them by phone.

did a cashout 5days ago ($710)still not received it into nettler account, are full tilt taking players money as they are robbing peter to pay paul ie is a scam occurring, they said the money is safe but cant confirm a payout date?
its clear full tilts in trouble and begining to think its a site to stay clear of as the could fold at any time

I stop playing Full tilt poker a month ago started noticing charges from my checking account. Full tilt poker took money from my account four times so far, Try to contact them, you can only contact them through e-mail. They said that the transaction was from Nov, Dec and Jan 2017.
They started pulling out money from my checking account March 2017.
BEWARE THEY WILL PULL OUT MONEY FROM YOUR ACCOUNT WHEN THEY FEEL LIKE THEY NEED TOO. SCAM, FRAUD

I made a withdrawl request and almost two weeks later they emailed me to tell me the withdrawl didn't go through. This was after them originally telling me it was approved. They suggested I submit the withdrawl again and credited my account with $25.00 as an apololgy. When I checked my bank records to see if the money credited to my checking account, I noticed $340.00 in un authorized charges to my account. My suggestion is DO NOT PLAY AT FULLTILT POKER!

full tilt also locked my account after i requested a withdrawal - who can we turn to for protection against this scam outfit?

Money is for Nothing--even though the chicks are free-s didn't mean your sister-but then again money is the root of all evil-nothing related to your sister I hope

fulltilt need to star removing these people for there use of bad language to players i am tired of it...my wife cant even go into fulltilt and play a game without them using the C word it needs to stop and now.

hello, you people keep saying you do something about this, , on 3/22/11 at 10.15 pm easten time my wife was playing a game and this person was using very bad language i want sometime done about it, , , his ID is hewy18 # [protected] and the other number is [protected] 5/10 no limit holdem you people need to start removing these people he also said he will just open a new account, you need to put a stop to this i am going to write a letter to the gaming commission board .my user name is lovey103

A real cowboy operation. Very relaxed attitude to data protection, identity theft and financial fraud.
You should contact them att of Gil Conrado
Pocket Kings Ltd 3rd Floor, Block AD Cherrywood Science and Technology Park Loughlinstown Dublin 18 Tel: +[protected] Fax:+[protected]

Its amazing how so many problems occurr with this site. I am sure that complex algorithms are written so that Full Tilt benefits from every possible angle. We dont know how many full tilt bots exist.. Especially in toucnaments happening daily whether these bots are actually full tilt bots.

I've done some investigating and seen where several people here in the States have filed complaints with the Federal Trade Commission. I don't know if it will get your winnings, but it may prompt an investigation into Full Tilt Poker. Who knows, someday they may lose a Class Action Lawsuit and you will be eligible for a piece of that pie. ☺

Hi Sheppy, Sorry to hear of your misfortune on Full Tilt Poker. You ask if they can just keep your winnings and the answer is no, they can not.

You have options but you are going to have to jump throught some hoops to get it.

Basically, Full Tilt Poker is conducting an investigation to determine if you are cheating. This investigation can take an indiscriminate amount of time and leave you in the dark (as you see).

You are bound by the End Users Licensing Agreement (EULA) (Part of the fulltiltpoker Software) and the site Terms of Use.

"Terms of use

10.In the event that Full Tilt Poker deems that a player has engaged in fraudulent, unlawful, dishonest or improper activity while playing...

...Full Tilt Poker shall be entitled to take such action as it sees fit, including immediately blocking access to our games and tournaments, terminating the player’s Full Tilt Poker account, seizing all monies held in the relevant Full Tilt Poker "real money account", ..."

Seizing players monies becomes questionable when there is no accountability or disclosure of where the money goes after it's seized, and no due process in the court. It is likely profitable for FTP to use any excuse to seize players accounts.

Fortunately the EULA provides that disputes are resolved ONLY by the Laws of Alderney, a small country off the coast of England. Full Tilt Poker is licensed by the Alderney Gambling Control Commission.
You may file your claim with the Commission at:

http://www.gamblingcontrol.org/questions8.php

Read through the procedure and then send an Email explainig the circumstances to the Office Administrator at:

info@agcc.gg

Or, you may phone them at:

+[protected]

Hope this is helpful and Good Luck

You can't do anything really...no one regulates off-shore gambling businesses.

I have played at many poker sites and find full tilt the biggest scam site of all. One cannot sit down for six hours and see KK and AA played in the same ring at least twelve times. This is just unreal if you look at the odds. So many times people, not just me get there AK cracked by AA or AQ getting cracked by AK over and over. The best one was when I went all in with KK and my opponent went in with KK too. Split pot right? No, it comes up four hearts in row and becomes a flush. Oh the best one was when my KK went all in on the flop and QQ beat me when two queens came up on the board. I understand poker and the chances of getting bad beats but by comparison to other sites I never see these bad beats consistently. Seems like if you have the strongest hole cards, you are bound to loose. Again, there is a possibiliy of this but to entice people to go all in there has to be strong hole cards on the same hand. This you see over and over again on full tilt. I think it is a huge scam to get players to go all in more, thinking they have the strongest hand. One cannot see AA beat KK too many times in one day, six ring, to really appreciate how it is rigged. I have deleted the program from my computer and will not give them anymore of my money. BTW- I win a little a full tilt then get busted by one of these bad beats, everytime. This doesn't happen at other sites for me. I am a consistent winner at other sites. In my opinion, I would skate around full tilt and save yourself money and frustration.

I saw a player in a big money tournament that did not respond or talk to anyone, he just kept going all in every hand and won all the time no matter what with ### like 10, 3 offsuit against QQ or KK or AA, I watched it go on for 2 hours until I got pocket AA and got taken out by him. He was obviously a computer generated player for the site. I CAN'T BELIEVE THAT OUR GOVERNMENTS DON'T BAN ONLINE POKER IMMEDIATELY. PEOPLE LIKE CHRIS FERGUSON ARE THE BIGGEST CON-ARTISTS OF ALL TIME.THEY SHOULD BE LOCKED IN A CELL FOR THE REST OF THEIR LIVES. WE SHOULD ALL KEEP FLOODING THE INTERNET WITH COMPLAINTS UNTIL THEY ARE ALL SHUT DOWN ONCE AND FOR ALL. DON'T PLAY ONLINE POKER. GO TO A CASINO.

Full Tilt and online poker rooms are the biggest scams out there. I have started 5 or 6 different accounts with different e-mail addresses at Full Tilt and every time with a new account, you will hit every single hand you are in. But then if you are a profiting player watch how many times you get pocket Kings or Aces and lose no matter what. I have literally never won 1 single hand with pocket KK or AA, or huge draws like open ended straight draws with flush draws with two overs, that is what they give you to set you up, they always get beat by anything and everything. Once while playing a huge big buy in tournament I saw a player who literally, not even exaggerating went all in every single hand and any time anyone called him, they got beat by anything 10, 3 offsuit, ### like that, I watched it go on like that for 2 hours before I got pocket Aces and got taken out by him, he was clearly a computer generated player, he never spoke or responded to anyone. Bottom line DO NOT PLAY ONLINE POKER, PLAY AT THE CASINO, ALL ONLINE POKER IS SET UP. I CAN'T BELIEVE THAT THE GOVERNMENTS DON'T PUT A STOP TO THESE CON-ARTISTS LIKE CHRIS FERGUSON. ALL ONLINE POKER SITES SHOULD BE SHUT DOWN IMMEDIATELY. ALL OF US SHOULD KEEP FLOODING THE INTERNET WITH scam reportS UNTIL THEY ARE, BAN ONLINE POKER AT ONCE!

Yup Full Tilt is most definitely rigged. Notice how profiting players will always lose with pocket Kings or pocket Aces. I have literally never won once with pocket KK or AA, or when you have huge draws like open ended straight draw with flush draw with two overs, that's what they give you to set you up. Notice also that if you don't play at the site for a month or so, the first day or two back you will win every hand you play and then you will keep getting pocket Kings or Aces and lose everything you won. Full Tilt is a huge scam and should be shut down immediately. DON'T PLAY ONLINE POKER, GO TO A CASINO.

is there any online poker site that's really legit? that collects a fee when you withdraw winnings? If they did that then that shows they're making their money with the withdraw fee and not scamming you. also if the data is legit too in terms of flush % when dealt suited cards...lmk if anyone knows a legit site...FTP sucks

I have had the same 'bad luck' on full tilt . Playing fifty/fifty torn. just made the money received hole cards JJ, flopped a set of jacks. The chip leader went allin and i called, of course, chip leader needed runner runner to win and he got it.
Played a heads up tourn. had pokets AA and flopped a set of Aces (flop was A 7 T mixed) my opponent bet min and I came over the top allin. My opponent instance calls my allin. His hand is revealed 5, 2 offsuit. NO draws of any kind. Who would make that kind of call...no one that is. Needless to say I lost my opponent got runner, runner 3, 4. This is total BS. Full Tilt is a scam.

I had the same experience...this site is rigged!

Both PokerStars and Full-Tilt seem to have this same pattern. When you first deposit, you win, win, win, especially if you play tight and agressive on nuts. Then it starts happening.. Can't win on anything! I'm going back to live poker where I consistently win! An honest 'online' site would be nice, but not likely to happen until a good government regulates it!

Amazing.. I.m having exactly the same experience. Playing tight and right on both Full-Tilt and PokerStars. The more frequent I play the worse the draws get. Really watch out on Full-Tilt's Rush Poker. Hit several full-house's just to have 4 of a kind beat me. Took me from $300 ahead to $100 behind playing very tight and agressive on what should have been nuts.

FillTilt is either a scam or they have really stupid people working there. I think it's both. I've opened this account a few months ago and made a $600 deposit which I lost. So I deposit a couple of time here and there. Then I started to win some money back, so I withdrew $100 dollars. That happened without problem, so I was happy. See I use their Quick Deposit, so they have my checking on record for deposit and withdrawal. I started to win a little bit more back, so I withdrew another $100. Okay.

Now the third time, I withdrew $200 dollars and all of a sudden, I cannot log on to my account anymore! Then I get this email saying that my withdrawal was decline and suddenly Fulltilt wants me to prove who I am. Remember, I was using Quick Deposit, the same checking they have on my record and I haven't changed any personal information. So I reply back to their email asking them why they need a copy of my driver's license, bank statement etc... that they owe me $200. And you know what they said? They asked me to email them on the email address I have on record in my account. Ehhh? Fulltilt email me, I replied back TO their email WITH their email attached below and they tell me this is not the email they have on record for me? So how the F*&% did they get my email to contact me?

I'm copying the email below for you guys to read and decide for yourself if Fulltilt is a scam or stupid or both. I only removed my own email address, name and moved the email in the order they were received and sent. Remember, I have deposited and withdraw using Quick Deposit linked to the same checking before I received this. And the worst part is: you don't know who's behind the website, do you? No face, no office...

On Mon, Sep 6, 2010 at 1:43 PM, Full Tilt Poker - Support wrote:

Hello _____

We are contacting you in regards to your Full Tilt Poker account.

For security reasons, we need to verify your identity.

Please send clear scanned copies of the following items to cashier@fulltiltpoker.com:

1) Photo ID:
One of the following: valid driver's license, passport, or other government-issued ID that shows your date of birth and the date of issue or expiry.

2) Proof of Address (less than 60 days old):
One of the following: bank or credit card statement, utility bill, cell phone bill, home or auto insurance papers.

3) Bank statement showing your name with Bank account ending ****____ which was recently used on Full Tilt Poker. If you bank online and do not receive paper statements, please send a screenshot of your online statement.

Before sending copies of your documents, please ensure the following requirements are met:

* Copies must be clear and legible (96 to 150 DPI or higher recommended for scanned copies).
* The document needs to be a full page and complete (bill/pay stubs, folded papers, envelopes, and partial sections are unacceptable).
* Bills must clearly display that company's letterhead or official logo.
* Your address verification document must display the same name and address listed on your Full Tilt Poker account.
* We can only accept email attachments of 3 MB or less, and attachments can be in either JPEG (.jpg, .jpeg) or PDF (.pdf) format.

If you do not have access to a scanner, we will accept digital photos of the documents providing they meet the requirements above. If your camera has a macro feature (appears as a tulip icon), please enable it and take the photo within a 12 to 18-inch distance. If your camera does not have this option, please take the photo within a 24-inch distance.

Please note that your Full Tilt Poker account will remain suspended until we receive and verify legible copies of all requested documents.

Once we process your documentation we will contact you with an update on the status of your account.

Thank you for your cooperation.

Regards,

Carl
Cashier
Full Tilt Poker

----------------------------------------------------------------------
Please remember never to give out your password or enter
account details over the Internet. Full Tilt Poker staff will
never ask you for your password. For your security, always
keep this information a secret.

Learn, Chat, and Play with the Pros at Full Tilt Poker
----------------------------------------------------------------------

_________________________________________________________________________________

To Whom It May Concern:

I do not know why you have suddenly decided that there's an issue with my account when I have made deposits and withdrawal on the same checking for the past few months without issue. Unless you have good reason or proof of suspicious activity (ie.. letter from my bank), I can only conclude you are trying to scam me of my identity and avoid from paying me my $200 dollars withdrawal request.

I ask that you pay me back my $200 dollars, reinstate my account or provide a local branch location where I can speak to someone in person.

Thank you.

_________________________________________________________________________________

Full Tilt Poker - Support to me
show details 3:03 PM (1 hour ago)

Hello,

Thank you for contacting Full Tilt Poker Support.

For your security, we will only release your account information to the email address registered to your Full Tilt Poker account. Unfortunately, this email address does not match our records.

Please contact us from the email address registered to your account, and we'll be happy to assist you from there.

Thanks in advance for your cooperation, and we look forward to helping you.

Regards,

Elizabeth
Cashier
Full Tilt Poker

----------------------------------------------------------------------
Please remember never to give out your password or enter
account details over the Internet. Full Tilt Poker staff will
never ask you for your password. For your security, always
keep this information a secret.

Learn, Chat, and Play with the Pros at Full Tilt Poker
----------------------------------------------------------------------

I have been trying with entropay 2 cancel my pre authorisation on money that i put on a vitual card ! they have asked me to contact you guys and ask you to cancel my pre authorisation asap plz !

I have been playing for 22 days straight, made 1840.00 in deposits. At first my bank roll was even for a few days, after that winning hand turned into losing hands on the final card, players would use the maximum time allowed and the last card was always in there favor, we are not talking abount just a handful of winning hands that I had.How can this be possible( dealt 2 kings, river comes ace, king, four then the turn comes ace, four, oppenent winnes with 3 aces full). They are scaming there customers to increase deposits, hope the government creates laws, this system they created should be for fun only, they are truley selling unfair gaming practices.

Be carefull everybody, if you plan to play european single roulette please do not. the game is rigged. have u ever seen any roulette on pro gambling site giving you 9 and 10 time the same color ? trust me statistically it's not possible unless the game is rigged voluntary. to the multi player ones it seems to work correctly. you were alerted guys be careful with your real money on this poker room. by Sirius0

i recently bought 18k of fulltilt money off my cousin for 15k so she would get the money faster and i could play high stakes as usual. they only let you withdraw 2500 at a time-garbage! anyways, the very next day the wouldnt let me log in and said me and my cousin were the same people so they suspended my account indefinetly. They have no prrof when i asked for it. My cousin and i sent them 2 totally diff proofs of address and IDs. They striaght stole my money. I want to file a lawsuit but i wouldnt know how to go about it. I would highly recommend that you do not play on this site. I would alos like to mention the fact that when you cash out they give you a bogus check that bounces... THE SITE IS A SCAM! STAY AWAY!

Time for a class action lawsuit, and fast. I have started with the same problem and if it persists I will file a suit with any gaming commission connected to them and bring all players unjustly found to be robbed and will take this corporation down until it is worth nothing. Any press that a casino online or not treats its players with no respect will result in players going elsewhere. There are many options for us and no one deserves this.

I, WILL NOT GIVE YOU MUCH DETAILS ABOUT MY PROBLEM WITH FULLTILT POKER
BUT I HAVE THE SAME PROBLEM WITH THEM... TWO ACCOUNT DEAL, IS JUST AN EXCUSE TO STOLE YOUR MONEY LIKE THEY ARE GETTING MINE WITH THE SAME
STORY WE BETTER START LOOKING FOR A GOOD ATTORNEY TO SUE THIS SCAM BAGS
TO RECOVER ALL THE MONEY THAT THEY ARE STELING FROM THE HONEST PLAYERS.
COUNT ME IN IF YOU FIND SOME ONE.
ANOTHER ADVICE... PLEASE CHANGE YOU VISA OR BANK INFORMATION
BEFORE THEY STEAL YOU MONEY FROM YOUR ACCOUNT.

TRAGABOLAS.

your lucky, im on my 63rd email without reply, oh sorry, i tell a lie, i did get replies but there just automated.
http://nemesis147.blogspot.com/2017/11/site-investigating.html

full tilt poker just did that with me i have over 62 000 in tyhe account and first they closed it saying i had ywo accounts but i showed them one was my sisters one was mine we live in same house so same adress, then later that day they closed again saying i have two account even tho ones my boyfriend and one is mine, we play all the timme together so same ip so times we play when were not together so diffrent ip the tounament i wont the 62000 i was the only one playing my boyfriend didnt even play the tounament so can they take my money away there not telling me whats going on or anything im so stresses cuz this isnt a small amount of money

i have read at least 5 poker books, have a poker room in my hour and hosted home games for 5 years, and played online poker online for approx 5years.
i have never won a decent tournement and i have probobly played 10000 MTT tournements online.
I have endless hands stuck in my head at crucial points in tournements for big money where i would see some insane set up when i have for example over 100k stack where a player makes an insane play like 4 betting me all in pre flop when im showing a VPIP of less than 20 (for those of you who use pokertracker) me of course holding AA...sorry to sound like an idiot but i have been had by hands lik 8 10 offsuit 4betting me all in pf in 300k pots and busting to a straight for example. i dont know who is playing the account that puts there stack in when i clearly have AA pf...but it doesnt take a genius to see a guy thats not playing any hands for an hour and i 3 bet pf...to then risk 4 betting all in with such trash its like they know what cards are coming? i just cant find the logic in certain situations where i almost felt like i was being forced to put all my chips in pf with AA knowing i am about to get knocked out and recieve 20$ instead of $10000 like the guy who just won 4 betting 8 10 offsuit. i have literally never won any tournements, but i have endless jpegs of me with AA, KK, and so on loosing 50k stacks in tourneys to some wizard that appears to be able to put his stack in and hit 17% hands..i have endless beats... no wins. if i make a bad play like raise with AQ and i get shoved all in and call and guy has AK thats poker...but pokerstars isnt real i am 100% sure someone is at least reporting most of those tournement winnings of the big tournies back to the "family". think if you could just get 5000 people to pony up 5$ for tournement...nobody investigates anything...and a player could win who nobody knows, and nobody is any wiser. people are dirty and you would probobly do it too if you were in there position, so would i, i assume.

Totally agree. I almost hated getting pocket Aces. No matter how much you raised pre flop someone would make the call and they would catch a hand to beat you. There is no telling how much money I lost due to their not so random deck. I consider myself to be a fairly decent player but to take the kind of beats that they deliver out of their wonderful progamming is ridiculous. FTP should be completely shut down and players deposits should be reimbursed. Totally insane that they can get away with STEALING our money.

I agree with you guys. I got bad beat the same way. go get them guys

Rigged tax evading ugly owners. These pigs are too smart for the USA IRS. How sad.

I strongly agree I think full tilt poker should be tooken off the internet all toghter and refund the money`s that they stold from people. Boycott them [censor]es. Who`s with me?/

I feel that full tilt poker is a big [censor]ing joke and they need to be tooken off the internet a.s.a.p. who`s with me?

HI THERE...I HAVE PLAYED ON FTP FOR THE LAST SEVERAL YEARS AND AGREE WITH EVERYONE. I HAVE NOTICED THAT THEY FLOP ACES AND KINGS ON THEIR FLOPS 80% AND RUNNER RUNNER 75% AND THEY ALWAYS FAVOR CHIP LEADERS IN SHOWDOWNS. I FEEL BAD THAT I HAVE SPENT MY HARD EARNED MONEY ON A RIGGED SITE.

If anyone is interested in a getting a class action lawsuit I would without a doubt be up for this. I have been getting rapped with the worst bad beats in the world. With the crappiest cards. I have been well ahead almost every time and getting killed. There is a company that I know the owner that gets class action suits together. Screw this site and lets sue their ###.

I'm glad this isn't just happening to me. I've been playing poker all my life and in live games I've always made money, so I tried out different poker sites. Well I barely played on one website before playing for real money was made illegal in the US. I recently saw that you could play for real money again and made a deposit. I started off on a roll, playing great poker. Turned $10 into over $100 in a couple of days. Now I am on the worst streak of my life. Every single time I get knocked out of a tournament I went in with the best hand. I got knocked out of three straight tournaments holding pocket aces, and the person who called had a terrible hand. 8-6 off suit takes out pocket aces? I could accept a few bad beats, it's part of poker but when it happens in 20 straight tournaments, something isn't right. At this point it is laughable. I expect to be knocked out by someone holding nothing. The calls these people make are ridiculous, and they are winning. I've never seen so many people need 2 cards left in the deck to win, and of course they get those 2 cards. If anyone thinks these sites don't have software that makes it so players redeposit, they're nuts. As I type this I got knocked out because my full house was beat by a guy catching runner runner and making 4 of a kind. It's just funny at this point.

I, lost thousands with similar plays... now that I, am trying to withdrawal $ 200.00
there closing my account claiming that I, had 2 accounts when in fact my first account was
closed and only one account I was using.

complete scams. I, hope gaming commission steps in i, am ready to sue them.

ive been playing full tilt for a long time under reno_007, and from my expereance and belief that site can control games and they can choose who wins and who loses.
its day light robbery, its a rip off...

hmzz.. I played mostly for fun, but lately some more for real, and indeed what you guys say about how you lose the money i also noticed!
Seems almost like its impossible to win, if i had a real good hand, ''the other'' always had better :(
Something i didn't noticed at the fun tables... Someone needs to investigate/hack that site to uncover the truth..

Obviously, they are careless and they are not taking their responsibility of resolving your problem and refunding your money first in full of $725 or what ever balance you had with them. Then if they choose to close your account for the non sense reason, then they just lost your business and word of mouth travels and no one would like to put up with any foreign poker site that treats poker player like dirt. Hell with them, and just take your money and play live poker at your closest casino which is lot safer than any online poker site. So much scams and fraud going on, and they have all the power to do million things in the back door that can benefit their operation. There is no oversight nor a real gaming commission that can really oversee of what’s going on, Foreign gaming commission get paid and get kick backs to go along wih what ever the company wants to do to make their profit. Rest assure the US is next to have online poker legalized and its better using a US company than a foreign one. Yet, over all use live poker as much as you can.

Email to Gaming Commision:
-------------------------------------------------------------------------------------------------------
Hello,

I have opened an account on Full Tilt Poker and made my first deposit in the amount of $600 on 6/20/10. The account was created a few days prior to that.

The following day, my account was closed "XXXXXX" (XXXXXX) and I received an email from full tilt poker, saying my account has been closed. They refered to my boyfriends account "XXXXXXX" (XXXXXXX).

I emailed them, and asked why they closed the account? They informed me that there can only be one account per person, and not to have multiple accounts. I explained to them that this was the first account I have opened up, and that "XXXXX" is my boyfriend.

So, they asked me to verify my identity bey sending in proof or documentation of drivers license and utility bill. I did just that. That was 5 days ago. I have not received any email from them acknowledging that I sent them the required documentation asked of them. Even, after sending 3 emails asking them of my account status.

The fact that they have not sent me any email or reply to my inquire of my account status in five days, shows a true lack of business respect and horrible customer service. I understand they are a huge company, and do not understand how they can treat people like this.

I had an account balance of $725. I am worried that they might have stolen my money.

Can you please help me?

Thank you,
very much.

Sincerely,

XXXXXXXXX
------------------------------------------------------------------------------------------------------
Dear Ms XXXXX

Thank you for your email. Since December, 2009 FullTiltPoker has held it's primary license with the Alderney Gambling Control Commission. You should direct any issues you have concerning FullTiltPoker to: info@agcc.gg

Sincerely
XXXXXXXXXXX
Dispute Management
Kahnawake Gaming Commission
Email: complaints@gamingcommission.ca
Phone: +1.450.635.1076
-------------------------------------------------------------------------------------------------------
Dear XXXXXXX,

Thank you for contacting the Alderney Gambling Control Commission. It would appear that Full Tilt Poker are still in the process of their investigations, therefore the Commission will be having no involvement at this time. Please note that Full Tilt Poker’s decision on whether to keep your account closed will be final.

Kind regards,

XXXXXXXXX

AGCC

----------------------------------------------------------------------------------------------------------------
Christie,

I have received no email from full tilt even saying they are conducting an investigation. Before my account was closed, they would reply to my emails within 20 minutes. It has been almost a week since they even responded to me after my account was closed. They took my $725 with no explanation. I have sent them the required documentation proofing my identity 6 to 7 days ago. I don't understand why it would take this long to make a decision wether my account stays open or closed. And if they do decide to close my account they will take hard earned money from me just like that?

please reply. (very frustrated)

thank you

Sincerely,

XXXXXXXXXXXXXXXXXXXXXXX
----------------------------------------------------------------------------------------------------------------------
Dear XXXXXXX,

Thank you for your response. I have been in contact with Full Tilt Poker who have confirmed that they are still in the process of conducting their investigations and are yet to receive the required documentation. Please contact Full Tilt Poker directly with the required documentation as they are unable to take any further action and your account will remain suspended until this has been provided.

Kind regards,

XXXXXXXXXXXXXXXX

AGCC

--------------------------------------------------------------------------------------------------
XXXXXXXXXXXXXXXXXX,

Thank you for your response.

As I specified in my prior email. I HAVE sent them the required documentation asked of me. 2 documents each of myself and my boyfriend "XXXXXXXXXXXX" confirming our individual identity's. Both a copy of each of our drivers licenses, and a copy of a utility bill, for my boyfriend, and a copy of a student loan bill for myself.

They should have received this documentation, as I emailed it to them on 6/22/10 9:41:11 p.m. If they did not received it which they should have, they did not inform me of anything, wether they received my email or not, despite my 3 follow up emails preceding the original. So you can clearly understand my frustration in this matter.

I have no problem resending the documentation to them. As a matter of fact, I will resend once again, to appease them.

My main purpose of the email to you, is to get them to coordinate with me, because I am getting the silent treatment from them, despite my numerous emails.

thank you for your help in this matter.

p.s. I have copied and pasted all prior emails between myself and full tilt for your viewing down below.

Sincerely,

XXXXXXXXXXXXX
--------------------------------------------------------------------------------------------------------------------

Full Tilt,

This is my second email sending you the required documentation asked of me.

What is going on with my account? This is no way to treat a customer. I am very frustrated and outraged at the poor customer service I am receiving, especially considering I have invested $600 to play on your site and I have no idea where my money is.

I would appreciate a response or reply email.

Thank you.

Sincerely,

XXXXXXXXXXX
----------------------------------------------------------------------------------------------
XXXXXXXXXXXXXX,

I would like some type of response. It has been almost a week and a half, and My money deposited into the full tilt account is no where to be found. I am mortified. How can a company steal somebody's money and get away with it?

I thought you were suppose to supercede and monitor these online sites, are you going to help me or not or is my money lost forever?

Sincerely,

XXXXXXXXXXXXXXXXXXXX
---------------------------------------------------------------------------------------------------------
Full Tilt,

This has gotten to the point, where I am now convinced you literally just stole my money that I have deposited with no ryhme or reason or explanation, other than you claim one individual opened up a multiple account, which clearly sending in the documentation has not.

I have had no response or reply from you in over a week and a half, since I have sent you the documentation asked of me showing proof that there was no individual opening up multiple accounts.

WHAT IS GOING NO WITH MY MONEY?

You are a huge multi-million dollar business, how can you treat customers like this and get away with it?

I demand a response IMMEDIATELY!

Sincerely,

XXXXXXXXXXX
------------------------------------------------------------------------------------------------------------------

I am so frustrated and upset. I have deposited $600 into a new full tilt account. I built the account up to $725 in a day. The very next day, they closed my account and said that there were muliple accounts opened under the same name. Which is untrue. My boyfriend happened to have and account that he created on the same computer. They asked me to send in documenatation proofing that there are two different individuals. I did just that, over a week and a half ago, and since had no response or reply, after sending numerous emails. I even sent complaints to Kahnawake Gaming Commission, which apparently no longer deals with full tilt, and directed me to Alderney Gambling Control Commission. So I have emailed these guys, and explained my situation, and they have been no help whatsover, I keep getting the run around. It is so frustrating how a company like full tilt as big as they are, can just take your money, suspend your account, with no ryhme, reason, or explanation, and get away with it. CAN THEY GET AWAY WITH STEALING PEOPLES MONEY LIKE THIS? There has to be a way for me to get it back?

Copy of emails sent to them:
----------------------------------------------------------------------------------------------------------------------------------------------
Hello,

This is to inform you that the following multiple accounts have been closed:

"""""""
"""""""""

Your primary account """"""""" has been left open and you may continue using it to play.

Our policy is that one Full Tilt Poker account is allowed per player.

We cannot permit you to use any account other than your primary account.

If you would like a full explanation of our site terms, please visit our website at: http://www.fulltiltpoker.com/site-terms

This closure applies to all versions of the Full Tilt Poker software originally downloaded from any of our .com, .net or .org websites.

Please contact us from the registered email address for your closed account """""""""""" to confirm that you would like the remaining funds in this closed account transferred to your primary account.

We thank you for playing at Full Tilt Poker and appreciate your understanding.

Regards,

Full Tilt Poker Support

---------------------------------------------------------------------------------------------------------------------
XXXXX,

I do not understand why my account has been closed?

This is my first full tilt account I have opened up.

"XXXXXX" is my boyfriends account XXXXXXX

and "XXXXXX" is his cousin XXXXXXX.

My name is XXXXXXXX.

I do not understand the problem here.

Can you please explain this to me?

Thank you.

Sincerely,

XXXXXXXXX

--------------------------------------------------------------------------------------------------------------------------------------------------

Thank you for contacting Full Tilt Poker Support.

This is an automated response to confirm we've received your email, and a representative will respond to you as soon as possible.

Please be advised there's no need to reply to this email.

Thank you for your patience.

Regards,

Full Tilt Poker Support
---------------------------------------------------------------------------------------------------------------------------------------------------------
Hello XXXXXXXXXXX,

Thank you for your response.

For verification purposes, we require proof that each Full Tilt Poker account belongs to a separate individual.

In accordance with Full Tilt Poker's site terms, players can only have one Full Tilt Poker account. If you would like to view our site terms, please visit: http://www.fulltiltpoker.com/site-terms

Please send us clear copies of each of these two documents:

1) Photo ID:
One of the following that shows your date of birth and the date of issue/expiry: valid driver's license, passport, or government-issued ID.

2) Proof of Address:
One of the following dated within the last 60 days and in your name: bank/credit card statement, utility/cell phone bill, or home/auto insurance papers

We recommend that you send a scanned copy or digital photo of your documents as this produces a clearer image. Before sending your documentation, please ensure they meet the following requirements:

* Copies must be clear and legible (96 to 150 DPI or higher recommended for scanned copies).
* The document needs to be a full page and complete (bill/pay stubs, folded papers, envelopes, and partial sections are unacceptable).
* Bills must clearly display that company's letterhead or official logo.
* Your address verification document must display the same name and address listed on your Full Tilt Poker account.
* We can only accept email attachments of 3 MB or less, and attachments can be in either JPEG (.jpg, .jpeg) or PDF (.pdf) format.

Alternatively, you may fax these documents toll-free in North America to 1-877-TILT-FAX [protected]), or international long distance by dialing your country calling code followed by our fax number. For example, from the U.K. dial 00+1+[protected].

If you choose to fax your documents, please set the contrast to half tone. This will reduce the blackening of your photo and provide a clearer faxed image. If your fax machine does not have the half tone option, you may wish to select the "photo" resolution option.

To expedite the processing of your documents, remember to include your Player ID, real name, and the reason you're sending in your ID.

Thank you for your cooperation, and if you have any further questions, please feel free to contact us.

Regards,

XXXXXXXXXXX
Full Tilt Poker Support
------------------------------------------------------------------------------------------------------------------------------------------------------
XXXXXXXXXX,

Ok, that's not a problem.

Once, I send in these documents, what happens?

Will you reinstate my account?

I have a balance of $748 dollars.

thanks

Sincerely

XXXXXXXXXXXX

----------------------------------------------------------------------------------------------------------------------------------------------------------------------
Hello XXXXXXXXX,

Thank you for your reply to Full Tilt Poker Support.

We're sorry you're frustrated with our policy for verifying identification.

We request identification to protect your account from any possible fraudulent activity, and when we process identification, we apply the same criteria and standards to all our players.

Please send us your identification documents as specified in our previous email.

We prefer you email us scanned images of your documents, as this method yields better results. Many office supply stores provide scanners for use by the public. You can also take digital photos of your documents and email them to us, provided they are in focus, and unobstructed by camera flashes.

Before emailing your documents, please ensure they are legible, in JPEG (.jpg, .jpeg) or PDF (.pdf) format, and do not exceed 3 MB.

If you choose to fax your documents, please set the contrast to half tone. This will reduce the blackening of your photo and provide a clearer faxed image. If your fax machine does not have the half tone option, you may wish to select the "photo" resolution option. We recommend using a photocopier to enlarge your photo ID to two or three times its original size. Most photocopiers provide this option.

To expedite the processing of your faxed documents, please include the reason you're sending your ID, your Full Tilt Poker Player ID, and your real name on the fax.

You can fax your document toll-free in North America to 1-877-TILT-FAX [protected]) or international long distance by dialing your country calling code followed by our fax number. For example, from U.K. dial: 00+1+[protected].

We appreciate your cooperation, and look forward to hearing from you. If you have any questions, please let us know.

Regards,

XXXXXXX
Full Tilt Poker Support

-------------------------------------------------------------------------------------------------------------------------
XXXXXXXX,

I am not frustrated with the identification policy, I think it is a good thing, and makes me feel safe playing online.

My question, was once I do send my documents, will my account be unsuspended and can I play again?

p.s. How come every time I email customer support there is a different person who responds.

thanks

Sincerely,

XXXXXXXXXXXX

----------------------------------------------------------------------------------------------------------------------
Hello XXXXXXXXX,

Thank you for your response.

First, we would like to apologise for the confusion from our last email.

Second, as we explained, in accordance with Full Tilt Poker's site terms, players can only have one Full Tilt Poker account.

If any of the accounts that we closed is not owned by you, please send us an explanation of your relationship to that account and documentation to confirm your identities. For verification purposes, we require proof that each Full Tilt Poker account belongs to a separate individual.

Please send the requested documents to us. Once we have received and verified all the requested documents from these accounts, we will contact you with an update on the status of your account.

We appreciate your understanding and cooperation. If there's anything else we can help you with, please let us know. We're always here to help.

Regards,

XXXXXXX
Full Tilt Poker Support
---------------------------------------------------------------------------------------------------------------
Full Tilt,

Please find attached requested documents for accounts:

XXXXXX- YYYYYYYYY
XXXXXXX-YYYYYYY.

my relationship to "XXXXXXX" (XXXXXXXX) is his girlfriend.

please reopen account XXXXXXX.

thank you.

Sincerely,

XXXXXXXXXX
-----------------------------------------------------------------------------------------------------
Hello,

I am writing to inquire of my account status.

I have sent the required documentation asked of me.

It has been over two days and I have not received any response regarding my account that was closed.

Pleased update me on this matter.

Thank you.

Sincerely,

XXXXXXXXXXXX
-------------------------------------------------------------------------------------------------------------------------------
Full Tilt,

This is my third email now regarding my account.

It has been over 4 days since I sent you the required documentation asked of me.

I would really appreciate some type of acknowledgment that you received this documentation.

This is not very courteous or business friendly to ignore me for over four days now.

Please respond and let me know the status on my account please.

Thank you.

Sincerely,

XXXXXXXXX